IT professional with over 4 years of experience in technical support, network administration, and Microsoft 365 management. Skilled in remote helpdesk support, network troubleshooting (UniFi, MikroTik, Grandstream), Active Directory, and IT security operations.
Currently expanding into CRM platforms, business automation, and no-code tools such as GoHighLevel, HubSpot, Microsoft Azure, Make, Zapier, and Slack, aiming for roles that combine IT expertise with modern business systems and automation.
Open to IT Support, Helpdesk, CRM Admin, and Automation roles, remote or on-site.
