- Hardware and Network troubleshooting and maintenance (desktop computers, printers
and other peripherals)
- Real-time configuration of network equipment
- Installing of OS (mac & windows)
- Experienced in setting up and troubleshooting LAN/WAN connection
- Knowledge in programming (Java, C, Python, HTML, CSS, PHP, MySQL)
- Microsoft Office (MS Word, Excel, Powerpoint, etc)
- Active Directory, Microsoft Azure Active Directory, SCCM Remote Control, Bomgar,
LogMeIn Rescue, IBM Mainframe Application, Citrix Receiver, CISCO AnyConnect VPN,
ServiceNow Ticketing System
- O365 Basic Troubleshooting
- Basic knowledge in System Analysis and Design