You’re scaling fast. But behind the scenes? It’s messy. That’s where I come in. I streamline systems, optimize workflows, and make operations run smoother — so you can focus on growth, not chaos.
Growth and Operations Project Manager
- Managed end-to-end projects across clients
- Led ops audits and process improvements
- Supported change management and system rollouts
- Set up CRM flows and campaign tracking
- Conducted competitor analysis
- Managed web design and development
- Handled stakeholder communication
- Coordinated hiring efforts
Learning And Development Specialist
- Built and executed a full-cycle recruitment process
- Managed onboarding and training of new hires and volunteers
- Supported marketing and fundraising initiatives
Marketing Team Lead
- Streamlined marketing ops with the Marketing Manager
- Conducted team hiring, onboarding, and coaching
- Trained new hires on AI tools, PM systems, and workflows
- Tested and refined AI marketing procedures (incl. GPT prompts)
Lead Generation Manager and AI Training Specialist
- Managed client onboarding for self-serve AI platforms
- Developed and executed quarterly lead gen strategies for clients
- Trained new specialists on AI tools and lead gen workflows
- Acted as liaison between Ops and R&D to align AI model training
- Tested staging and production environments for usability
- Delivered labeled/unlabeled datasets to R&D for model development
- Led prompt testing and recalibration for text generation models
- Conducted training for AI/NLP specialists on downstream tasks
- Oversaw internal campaign workflows from setup to execution
Human Resources Director
- Forecasted hiring needs and coordinated with leadership on staffing
- Evaluated and improved training, policies, and team processes
- Vetted and recommended tools to meet operational needs
- Built Salesforce automations to streamline lead gen operations
- Managed client onboarding and ensured smooth handoff
Training Manager
- Developed role-specific training programs
- Created multimedia training materials and onboarding resources
- Delivered new hire training and QA-endorsed coaching
Verified
