E-commerce:
Order processing in amazon, etc.
fulfillment of orders in Amazon
Manage returns and exchanges.
Others:
Administrative Services
Inbound and Outbound Calling
Lead Generation/ Data Entry
Schedule Appointments
Billing and Collections
Call Center Experience:
Answering phones from customers
professionally.
Processing forms, orders, and applications
requested by the customer.
Handling and resolving customer complaints.
Routing inbound calls to the appropriate
resources.
Completing call notes and call reports as
necessary.
Verified