Hi! My name is ----------- and I have 7 years of experience in the call center industry worked as a Customer Service Specialist, Appointment Setter, and currently a Senior Analyst Phone Interviewer for a Fortune 500 company.
I have a vast experience in scheduling phone interviews to conducting phone interviews as well as creating recommendations to hiring managers.
I handled tickets/inbound calls/outbound calls, emails, escalations in the past.
Achieved successful business relationship by meeting and exceeding goals of small business clients, major accounts, and national accounts.
Knowledgeable in using the MS Office highlighting the MS Excel. I am also very proficient in using Taleo.
Has strong knowledge in using Applicant Tracking System such as RTR used for recruitment.
I am currently looking for part time to full time opportunities in which I can use and expand my skills.
