Hi, I’m Jash from the Philippines. I'm an experienced Healthcare Virtual Assistant with over 7 years of expertise in U.S. healthcare operations, specializing in patient scheduling, care coordination, insurance verification, prior authorizations, DME billing, and patient coordination. I help medical practices, clinics, and healthcare providers streamline administrative tasks, reduce claim errors, and improve patient satisfaction through accurate, timely support.
I Specialize In Helping With:
Insurance Verification (Benefits & Eligibility)
Chart Management
Patient Care Coordination
Prior authorization
DME processing (CPAP, supplies, etc.)
Patient Appointment scheduling and confirmations
Outbound/inbound patient and provider calls
Clinical documentation review (H&P, OP notes, etc.)
Claims follow-up and denial management
Prescription & Medication Refills
Provider-payer communication
Telehealth Support
New Patient Intake & Data Entry
Medical Records Review
Why Work With Me:
7+ years combined on-site and remote healthcare support experience
Proven track record of reducing denials and improving turnaround time
Fast learner, dependable, and highly organized
Knowledgeable in U.S. insurance policies and payer portals
Can work independently with minimal supervision
Excellent communication and documentation accuracy
Committed to HIPAA compliance and data confidentiality
Tools I'm Familiar With:
Athena, Advanced MD,
Brightree, Microsoft Outlook, Excel, Word, Google Workspace, Zoom, Teams, RingCentral, and various insurance portals (e.g., BCBS, UHC, Aetna), Amazon, Helium 10, Keepa, DS AMAZON Quick View, AMZ Scout FBA Calculator, Online Seller Addon,Skype, Zoom, Viber, WhatsApp, Looms, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint), Dropbox
Healthcare, Medical Services, Medical Insurance, Medical Knowledge, Patient Care, Appointment Setting, Office and Administration, Customer Support, Lead Generation, Virtual Assistant, English Speaking, Scheduling, HIPAA Compliance, Regulatory Compliance