Experienced Virtual Assistant, Medical Coordinator, and Administrative Professional with over 5 years of experience supporting healthcare, e-commerce, and customer service operations. Skilled in patient intake coordination, insurance verification, prior authorization support, appointment scheduling, EMR/EHR and LIS management, and high-volume administrative workflows for U.S.-based healthcare organizations. Proficient in e-commerce order processing, customer returns management, and fulfillment operations using Shopify, Odoo, and ShipStation. Recognized for accuracy, confidentiality, strong organizational skills, and the ability to manage multiple priorities efficiently in fast-paced remote environments.
