Results-driven Administrative and Operations professional with over 25 years of experience in hospitality and casino operations, specializing in coordination, data management, CRM administration, and regulatory compliance. Proven ability to manage multiple operational functions, prepare reports, and coordinate with cross-functional teams and senior management to ensure smooth operations and high service standards.
Airbnb Superhost with hands-on experience managing end-to-end property operations, including bookings, guest communication, scheduling, maintenance coordination, and performance tracking. Experienced in handling marketing through Facebook page management, content creation, graphic design, and telemarketing/chat support to drive bookings and guest engagement.
Certified Virtual Assistant with training in administrative support, CRM systems, and task management tools. Highly organized, detail-oriented, and proactive, with strong follow-up and problem-solving skills. Able to work independently while managing multiple tasks, tracking progress, and ensuring completion with accuracy and efficiency.
Let’s work together to simplify your workflow and give you more time to focus on what matters most.