Detail-oriented Insurance Operations Professional with proven experience in managing broker and agency communications, handling billing inquiries, resolving submission gaps, and coordinating renewal processes.
Known for effectively managing high-volume email workflows and maintaining accuracy in financial and insurance documentation, I help teams stay organized, responsive, and efficient. My background includes working with Salesforce, Microsoft Office, and modern SaaS tools to streamline operations and improve turnaround times.
I bring a proactive mindset, strong communication skills, and a commitment to continuous improvement—making me a valuable contributor to fast-paced, client-focused teams.
