Operations Virtual Assistant | Order Management, Supply Chain Operation, Logistics Coordinator

Sales Operations Coordinator | Order Processing | Supply Chain Assistant

Hi, I’m ----------- Jo from the Philippines. I specialize in helping entrepreneurs, e-commerce owners and global teams with supply chain management and sales operation. Think of me as your reliable back-office support who ensures smooth order management and supply chain operations, delivers prompt customer service and lead follow-ups, and provides efficient administrative support to keep your business organized.

What I Can Do to Help:
Administrative support
E-commerce support
Order management
Order processing
Order fulfillment
Order tracking & follow-up
Inventory management
Vendor coordination
Stock demand forecasting
Stock replenishment
Invoicing & payment processing
Lead qualification & lead conversion
Calendars management
Appointment scheduling
Inbox & email management
File management
Process documentation
Workflow optimization
Travel planning / travel management
Account management
CRM database management
Process and track orders accurately
Sales operation support
Maintain orderly records, reports, and dashboards
Handle inbound and outbound customer communications
Coordinate with warehouses and shipping partners
Generate and follow up on leads
Maintain records, reports, and CRM data
Technical troubleshooting (L1 support)
Prepare invoices, quotations, and sales reports
Website updates, marketing posts, and presentations

Why Work With Me:
Strong attention to detail and process discipline
Proven experience in remote back-office, admin, and operations support
Experience in sales operations, order entry, or customer service
Able to prioritize, follow SOPs, and meet daily turnaround targets
Proven track record in customer satisfaction, timely delivery, and data accuracy
Skilled in SAP, Oracle, Microsoft Tools, NetSuite, and CRM systems
Fast learner, detail-oriented, and reliable under pressure
Strong communicator across teams and time zones

Tools I'm Proficient At:
Slack, Asana, Hubspot, Salesforce, Trello, Zoho, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook) OneDrive, Copilot, Adobe Photoshop, Canva, Facebook, Instagram, LinkedIn, NetSuite (Production & Inventory Tracking), MFG/PRO, QAD, and more

Invite me for an interview.
Let’s discuss how I can support your team. I’m ready to help your business run smoothly.

CRM, Customer Support, Order Management, Ecommerce, Order processing, Data Entry, Adaptability, Logistics Coordination, Supply Chain Management, Communication, Organization, Computer Literacy, Executive Assistance, Virtual Assistant, Admin Data Processing, E-Commerce, Customer Support, Office and Administration, Catalog Management, Phone Support, Canva, Warm Calling, Outbound Calls, Sales, Customer Support Management, Order Fulfillment, Inventory Management, Microsoft Excel, Logistics Coordination, Forecasting, Data Analytics, Netsuite, Google Sheets, Administrative Support