Dedicated and results-oriented professional with over 6 years of experience in the
Business Process Outsourcing industry. Demonstrated expertise in various facets
of BPO operations, including customer service, process improvement, and
workforce management. My passion for optimizing workforce efficiency and
delivering superior client experiences makes me a valuable asset to any
organization.
Services:
-Customer Service Support
-Social Media Management
-Email Management
-Data Entry
-Calendar Management
Software Knowledge:
-Shopify
-CRM - Salesforce Lightning
-Canva
-Trello
-Microsoft Office - Excel, Word, PowerPoint, Outlook
-Google Workspace - Gmail, Drive, Sheets, Docs, Forms, Meet and Slides
-Avaya
-Citrix
I am committed to learn new things and leveraging my diverse skill set to support your organization's needs with precision and reliability.
