Dynamic Product Manager and Data Operations Specialist with 10+ years of experience driving operational excellence, data quality improvement, workflow optimization, and digital performance analysis across BPO, SaaS, and media-focused environments. Proven success in leading cross-functional teams, managing high-impact projects, and delivering scalable solutions that improve efficiency, reporting accuracy, and business performance.
Experienced in product operations, ETL processes, database management, research analysis, automation initiatives, and social media performance analytics, particularly in YouTube growth and content optimization. Successfully led teams delivering high-quality outputs with exceptional accuracy standards while streamlining processes through data-driven strategies and automation tools, including AI-based scraping initiatives.
Skilled in SQL, Microsoft Access, reporting systems, KPI tracking, dashboard development, stakeholder collaboration, and operational planning. Adept at translating complex data into actionable insights that support strategic decision-making, audience growth, workflow improvements, and enhanced client delivery standards.
Recognized for strong leadership, analytical thinking, adaptability, and the ability to thrive in fast-paced remote and collaborative environments while consistently delivering measurable results.
Key Skills
Product & Project Management | Product Operations | Workflow Optimization | Stakeholder Management | Team Leadership | Cross-functional Collaboration | Process Improvement | Data Analysis & Research | SQL | Youtube Analytics | Google Analytics | Microsoft Excel | Microsoft Access | WordPress Backend Navigation | HTML & CSS (Basic) | C & C++ (Basic) | JIRA | Asana | Basecamp | Microsoft Office Suite
