Dynamic and detail-oriented professional with extensive experience in short-term rental management, guest services, and executive support. Skilled in coordinating operations, managing bookings, and ensuring seamless guest experiences across multiple OTA platforms. Strong background in bookkeeping and financial administration using Xero and QuickBooks, with proven ability to streamline processes, handle compliance, and manage payroll. Recognized for professionalism, adaptability, and superior communication skills, with a track record of supporting directors and executives in administrative and ad hoc tasks. Experienced in hiring, team coordination, and client relations, with a foundation in hospitality and tourism management that enhances service delivery and organizational efficiency.