enior Operations, Legal & Executive Support Specialist (10+ Years Experience)
I help U.S.-based law firms, founders, and remote teams run smoother, faster, and more profitably by owning operations, systems, and execution — so leadership can focus on growth instead of daily bottlenecks.
With over 10 years of experience in high-compliance, high-accountability environments, I specialize in legal intake systems, CRM architecture, SOP development, and executive-level support. I’ve worked as a trusted right-hand to attorneys, CEOs, and operations leaders, managing sensitive legal and medical data with precision and discretion.
What I Bring to Your Business:
• End-to-end legal intake, case support & client lifecycle management
• CRM setup, automation & optimization (Salesforce, Filevine, HubSpot, GoHighLevel, Airtable, Zoho)
• SOP creation, workflow documentation & process scaling
• Operations management & internal systems ownership
• Executive & founder-level administrative and strategic support
• Virtual team leadership, task delegation & performance management
• Compliance-driven documentation and confidential data handling
Proven Experience Supporting U.S. Clients:
• Managed Google leads through case progression for a U.S. law firm
• Acted as primary client-facing contact for legal and intake operations
• Drafted legal documentation and coordinated medical, billing, and police records
• Led and supervised distributed VA teams while meeting SLAs
• Built SOPs that reduced founder dependency and improved execution
Why Clients Trust Me:
• Proactive, detail-oriented, and highly accountable
• Excellent written and spoken English (IELTS 7.5)
• Strong judgment when handling sensitive information
• Minimal supervision required — I take ownership
I’m seeking long-term, high-responsibility remote roles where I can add real operational value, not just “do tasks.”
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