Operations & Automation Specialist with experience supporting and improving business operations through workflow automation, CRM administration, process optimization, and team leadership.
My background includes CRM migration projects, workflow automation using Zapier and Google Apps Script, Google Workspace administration, SOP development, onboarding systems, and operational process improvement.
Key areas of expertise include:
• CRM Administration & Migration (Podio, REsimpli)
• Workflow Automation (Zapier, Google Apps Script)
• Google Workspace Administration
• Process Improvement & SOP Development
• Team Leadership & Training
• Operations Management
• AI-Enhanced Business Workflows
I help businesses reduce manual work, improve operational efficiency, streamline processes, and build systems that support long-term growth.
