Hi! I’m Tracy Golez.
YouTube Researcher | YouTube Manager
Experienced in administration, digital operations, research, and community management.
I’ve managed day-to-day business operations, organized calendars, handled emails, created reports, and coordinated teams — developing strong attention to detail and reliability. I love helping businesses run smoothly behind the scenes and thrive in structured, organized environments.
As a mom and former full-time homemaker, I’ve mastered multitasking, planning, and communication, helping me stay calm, focused, and efficient even under pressure.
If you need someone proactive, dependable, and committed to getting things done right — I’d love to support your team.
WORK EXPERIENCE
Operations Manager – 37 Degrees Coffee
2024–2025
Managed daily operations of two coffee shop branches
Oversaw staff scheduling, inventory, and administrative tasks
Handled payroll, supplier communication, and business reports
Created marketing strategies to boost customer engagement
Trained and supervised staff to maintain service quality
YouTube Manager – Viral Vault Studios (Canada)
2024
Executed YouTube content strategies to increase watch time and retention
Posted engaging comments to spark conversations
Reviewed scripts, voiceovers, and video outputs
Oversaw revisions and quality control
Led daily tea-----------etings for alignment and productivity
YouTube Manager Assistant – Pace Morby (Arizona, USA)
2022–2024
Engaged daily with subscribers to build a strong community
Managed comments, inquiries, and messages across YouTube, Instagram, and Zendesk
Created engagement and performance reports
Redirected leads toward courses and mentorship funnels
Creative Solutions Specialist – Magic, Inc.
2017–2020
Provided virtual assistance to executives
Managed emails, calendars, and travel arrangements
Conducted research, handled data entry, and supported admin tasks
Contributed to strong customer satisfaction ratings
Lead Photo Editor – Vago Nozze Studios, Inc.
2011–2017
Led a team of photographers and editors for event coverage
Designed social media layouts and photobooks
Collaborated with founders to improve internal workflow and systems
