As a dynamic professional with a strong background in sales, operations, and data management, I bring a unique blend of experience to any role. Over the years, I’ve honed my skills in lead generation, customer relationship management, and administrative support—across multiple industries, from B2B sales to retail healthcare and social media management.
Currently, I serve as a Lead Generation Sales and Data Admin at ConnectWise, where I handle everything from sales reporting and financial management to data hygiene and validation. My keen attention to detail ensures that all customer files are up-to-date, accurate, and aligned with internal systems such as Salesforce. I'm also skilled at identifying and generating leads through research and referrals, contributing directly to business growth.
Previously, as an Operations Manager at HGS, I led teams to consistently meet performance targets while optimizing operational workflows and cross-departmental collaborations. Whether working with the Quality team on Power BI processes or collaborating with Workforce teams on manpower management, I demonstrated an ability to drive results through effective communication and strategic thinking. I also excelled in customer engagement, helping to promote upsell products and meet sales goals.
I’m also a versatile problem-solver, with experience as a Social Media Manager where I developed strategies to improve brand presence and sales through careful monitoring and analysis of social channels. Additionally, my time in the foodservice industry taught me the importance of customer experience and the impact of upselling and rapport-building on bottom-line results.
In everything I do, I bring a passion for continuous improvement, a commitment to excellence, and a collaborative mindset. I am ready to bring my diverse skill set, strong work ethic, and proven track record to your team. Let’s connect and see how we can create meaningful results together.
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