Hello! I'm Irish Jamela San Luis, a dedicated and detail-oriented professional with a background in BPO and customer service. Successfully completed Freight Virtual Assistant to build a career in the freight and logistics industry.
My training includes freight terminology, truck dispatching, freight forwarding, freight broker operations, freight documentation, Transportation Management Systems (TMS), load boards, and customer communication.
My experience in customer service has strengthened my communication, problem-solving, multitasking, and organizational skills. I am comfortable handling phone calls, emails, and administrative tasks while maintaining professionalism and accuracy.
I am a fast learner, dependable, and eager to grow in the logistics industry. I am excited to support brokers, carriers, dispatchers, and freight forwarding teams by providing reliable administrative assistance and excellent customer service.
If you're looking for someone who is hardworking, organized, and committed to learning, I would love the opportunity to be part of your team.
