Dedicated professional with 12 years of extensive experience across Human Resources Payroll, Talent Acquisition, Workday and HRIS, Credit Card Billing and Collections, Fraud and Disputes, and Service Administration. Consistently recognized for the ability to deliver exceptional service, resolve complex customer concerns, and manage high-volume transactions while maintaining accuracy and compliance with company policies. Strong background in maintaining service quality, ensuring regulatory compliance, improving customer satisfaction, and driving business outcomes through effective communication and analytical problem-solving. Proven ability to thrive in dynamic environments while delivering consistent, high-quality service and operational support.
