IT Support Specialist and Virtual Assistant with over 10 years of experience across technical support, localization engineering, and eLearning development. Proven track record troubleshooting hardware, software, and network issues, building eLearning systems in Odoo and
Articulate Storyline, and supporting CRM-driven lead generation in Apollo. Skilled in Google Workspace, MS Office, Hubstaff, and Canva, with a strong record of reliability, adaptability across industries, and clear documentation. Comfortable working independently across remote, healthcare, and government environments.
I love helping people, I enjoy learning new things, building positive relationships, and contributing to meaningful work that makes a difference.
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