Dual-licensed Registered Nurse (Philippines & USA) and accomplished Healthcare Trainer with over 6 years of specialized experience in the BPO industry. Proven expertise in developing and delivering NCLEX training programs for PhRNs and Clinical Acumen modules for USRNs. Known for strong leadership, exceptional communication skills, and in-depth knowledge of the U.S. healthcare landscape, including Utilization Management, Telehealth, and HIPAA compliance. Passionate about empowering healthcare professionals and enhancing clinical performance through education and operational excellence.
