I have a total of 3 years working for US-Based clients through various roles such as Technical Support Representative for Comcast(Cable, internet and telco), Sales Development Representative for N.Rich (Digital Marketing Company), and as an Appointment Setter/Lead Generation VA for a Website Development Company. I have advanced skills in Customer handling, handling inbound, and outbound calls, sms, and email. I also have experience handling Hubspot and Salesforce as CRM tools.