I’m ----------- -----------, a dedicated Healthcare Virtual Assistant with nearly four years of hands-on experience supporting both medical professionals and patients. I specialize in streamlining administrative processes, managing daily healthcare operations, and ensuring efficient, patient-centered service delivery.
In addition to my healthcare background, I also bring brief but valuable experience in e-commerce account products and services support—demonstrating flexibility and the ability to adapt quickly in dynamic, fast-paced environments.
My expertise includes:
-Phone, Email and Chat support
-Verification of Healthcare insurance coverage and eligibility
-Data entry, progress notes & documentation
-Appointment scheduling and calendar management
-Electronic medical records (EMR) navigation
-Social Media Management/Graphic Design
-Data entry Management
-Payment and Refund Operations
-HIPAA-compliant administrative support
-Knowledge of state medical licensing requirements
-Experience supporting US-Based healthcare providers (MD/DO, NP/RN, PA)
-Provider credentialing, licensing, and insurance enrollment with a proven background as a quality analyst in verifying and maintaining active licensure, certifications, education, and professional references through primary source verification, provider data management(Individual/Group details, Service/Billing location, Specialty, Education, License/DEA, Malpractice Insurance/Liability, Organization, NPI, and Credential. Utilized tools such as Slack, Outlook, Microsoft
Teams, FSMB, CAQH, Nursys, NPDB.
If you're looking for a reliable and experienced healthcare VA to support your team or practice, I’d love the opportunity to contribute to your business and serving your clients long-term.
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