I have 9 years of combined working experience in customer service, sales, operations, and administration.
I’ve worked as a sales representative at Hilton Hotels, helping customers with bookings and upselling, and as a customer service representative at Bell Canada, handling a large number of calls and resolving issues.
I’ve also worked as an executive assistant at Legal Soft Solutions, where I helped manage emails, set up meetings, and supported strategic partnerships.
As an operations manager at a law firm, I managed multiple departments, including finance, legal production, sales, and marketing, which helped the firm grow significantly. I also have remote work experience, managing communications and doing data entry for a startup based in New York.
I’m good at managing customer inquiries through email and chat, making reservations, and handling basic financial tasks. I’m also used to working with teams across different time zones and paying close attention to details.
I can multitask and use tools like G Suite, Office 365, and Lawmatics effectively.
Overall, my experience has helped me become skilled at communication, problem-solving, and ensuring customer satisfaction.
Verified
