Customer-focused professional with over 6 years of combined customer service, sales, and order management experience across e-commerce, retail, and B2B environments, including 4+ years supporting U.S.-based customers at Amazon via phone, email, and chat.
Recognized for strong performance and repeatedly selected for leadership and specialist acting roles. Proven in handling high-volume interactions, complex order and fulfillment issues, and delivering exceptional customer experiences in fast-paced operations.
