I run operations for Western businesses and automate the parts that eat your week. Eleven years in BPO operations, five in management, now applied to VA and ops work with AI-assisted delivery built in.
I completed CRTFD's AI Operator Specialist training. Real Make automations connecting Gmail, Sheets, and Slack. SOPs with actual decision points and escalation paths. Reporting systems that used to take four hours and now take under ninety minutes. Every piece has a working demo attached, not a claim.
I am not a generalist VA. I specialise in operations systems, automation, and reporting for AU and NZ business owners who need someone who can own a process end to end, not just execute a task list.
Currently taking 1-2 retainer clients. If your reporting, inbox, or workflow is eating hours it should not, message me and I will show you what a working system actually looks like.
