I am a Remote Operations and Client Support Specialist with 12+ years of experience across healthcare coordination, vendor credentialing, HR support, eCommerce, and customer service.
I’ve supported U.S.-based companies in both healthcare and online retail, handling everything from patient scheduling and compliance management to Shopify store operations and Gorgias ticket handling. I’m highly organized, calm under pressure, and able to work independently with excellent attention to detail.
What I Can Help You With:
HEALTHCARE & CREDENTIALING
-Vendor credentialing & compliance (Symplr)
-Patient scheduling & coordination
-HIPAA-aligned communication
-Documentation review & processing
ECOMMERCE & SHOPIFY SUPPORT
-Shopify order management & fulfillment checks
-Gorgias email/ticket/live chat support
-Refunds, replacements, order lookups
-Customer communication & issue resolution
-Tracking updates & delivery follow-ups
CLIENT SUPPORT & ADMIN
-Email, chat & phone support
-Appointment setting & follow-ups
-CRM & data management
-Recruitment & HR assistance
-Collections & payment coordination
-General administrative tasks
Why Clients Trust Me:
-12+ years in client-facing and operations roles
-Experience with both healthcare systems and eCommerce platforms
-Strong communication skills with a neutral, friendly tone
-Detail-oriented and excellent with compliance and accuracy
-Works with minimal supervision and strong time management
-Quick learner — picks up new tools and processes fast
-Dedicated home office with reliable internet
-Committed to long-term, high-quality service
Tools I Use:
EHR/EMR Systems • Shopify • Gorgias • CRM Systems • Google Workspace • Microsoft Office • Recruitment Platforms • Email/Ticketing Systems • VoIP Tools
If you’re looking for a reliable, organized, and experienced remote professional to support your operations, customer service, or eCommerce workflow — I’d love to help. Let’s work together!
