Detail-oriented and reliable Virtual Assistant with hands-on experience in healthcare administration. Skilled in managing patient communications, scheduling appointments, verifying insurance eligibility, and maintaining accurate medical records. Adept at handling administrative tasks in fast-paced clinical environments while ensuring confidentiality and compliance with healthcare standards.Key Responsibilities:Managed appointment scheduling and calendar coordination for patients and healthcare providersConducted insurance verification and eligibility checks to ensure accurate billing and coverageHandled inbound and outbound calls, assisting patients with inquiries and follow-upsMaintained and organized electronic medical records (EMR) with high accuracyCoordinated with clinics and patients to ensure smooth daily operationsProvided general administrative support, including email management and data entrySkills:Medical administration & patient coordinationInsurance verification & documentationRecords management & data entryStrong communication and organizational skillsAttention to detail and confidentiality (HIPAA-certified)
