I am a versatile and experienced E-commerce VA at your service!
I handled the day-to-day operations of my clients' seller accounts, I specialized and worked with values in the following skills and knowledge:
1. Amazon Seller Central, eBay Seller Hub, and Walmart Seller Center:
A. PRODUCT LISTING
Enhance and edit product photos based on my client’s preferences
Create A+ content for brand owners
Improve product descriptions for better SEO
Product Research
Tools/Software Used:
Adobe Photoshop, Illustrator, and InDesign
*Canva
*ChatGPT
*Quillbot
*Google
*Yoast SEO
B. PRODUCT COGS AND PRICING
Calculate and monitor product costs, shipping, and other fees
Pricing Strategies
Set Minimum and Maximum Price
Fix Pricing Errors
Tools/Software Used:
*Informed
*Sellerboard
*Go Aura
*Scan Unlimited
*Shipstation
C. BOOKKEEPING
Tools/Software Used:
*NetSuite
*Job power
*QuickBooks
D. FULFILLMENT/BUSINESS REPORTS
Simplify and organize inventory and item reports.
Track shipments and paid orders from the Order Reports
Resolve issues from the Lost & Damaged, Returns, and Missing Shipments Reports
Check Adjustment Reports
bulk Bulk Uploads to bulk edit products
Tools/Software Used:
*Google Spreadsheets
*Microsoft Excel
*Unicode/TXT files
*Gorilla ROI
*Getida
E. CUSTOMER SERVICE
Request Reviews for Products sold
Leave Feedback to Customers
F. COMMUNICATE TO SELLER SUPPORT
Call to discuss and solve Account Issues, Product/listing-related, B2B, Logistics and others
2. Drop shipping:
Listing from the Source Inventory to Ch-----------ls (Amazon, eBay, Walmart, etc.)
Search and edit Product Information from suppliers and vendors.
Manage Orders, Fulfillment Requests, Returns, and Invoices
Mapping Product Information
Tools/Software Used:
*Flxpoint
*Dear Systems/Cin7 Core
*Inventory Source
3. WordPress and WooCommerce:
Create and edit products
Add and organize product categories
Optimize products by adding attributes, brands, variations, and others
Sync and show products to Social Media and Google Marketplace
Bulk edit product information in WP Sheet Editor
4. Other Skills:Email Management
Social Media Management
Data Entry
Content Writing
ESL Teaching
Other Tools and Software Used:
*Microsoft 365
*GSuite
Project/Task Management
*Asana
*-----------
*Hubdoc
*Liscio
*Google Drive
*OneDrive
Communications
*Slack
*-----------
*Threads
*WhatsApp
*Loom
*Zoom
