I am an optimistic person who strives for career growth through my commitment and confidence in getting the job done. I have an experience being a Customer Service Representative in a BPO company for nearly 2 years. I was also a Cold Caller for a construction company based in Los Angeles. I also experience working as an Outreach and Sales VA for Businesses in California and Virginia.

I am very good in commercial thinking, accuracy , good at communication skills and a result oriented result.

I am a hardworking, passionate, and a quick learner person. I know how to do multi-tasking and finish the task that had been given to me properly.

I have 4 years of experience in a healthcare account as a Clinical Coordinator and Provisioner, handling patient coordination, documentation, insurance verification, and account management while maintaining accuracy and confidentiality.

I also have experience in a travel account, assisting customers with bookings and resolving concerns efficiently. I am detail-oriented, reliable, and committed to delivering high-quality work and excellent customer service. I am seeking a stable, long-term opportunity where I can grow and contribute to a company’s success.

I bring a strong set of skills in both data entry and customer service that I believe will be valuable to your team.

In terms of data entry, I have a proven track record of maintaining high accuracy and efficiency. My attention to detail ensures that all data is entered correctly, minimizing errors and enhancing the overall quality of information. I am proficient in various data management software, which allows me to quickly adapt to your systems and processes. My organizational skills enable me to handle large volumes of data effectively, ensuring that everything is systematically arranged and easily accessible.

Regarding customer service, I pride myself on my excellent communication skills. I can engage with customers in a friendly and professional manner, actively listening to their needs and concerns. My problem-solving abilities allow me to address issues promptly, ensuring customer satisfaction. I understand the importance of empathy and patience in this role, as they are key to building strong relationships with customers.

A Travel Manager with expertise in curating unique travel experiences, managing bookings, and crafting compelling marketing content. Proficient in email marketing, social media engagement, and travel magazine features. Specializing in flights, cruises, and all-inclusive tours to provide seamless travel solutions.

Bookkeeper | Virtual Assistant

With over 10 years of experience in customer service, I have honed my ability to deliver exceptional support across various industries, including Travel & Hospitality, Leisure and Corporate Travel, and Telecommunications. I’ve worked with leading BPO companies, developing expertise in handling customer inquiries, resolving complex issues, and driving customer satisfaction. Throughout my career, I've been upskilled on multiple platforms and systems, including Sabre, which I used extensively for processing airline, hotel, and car rental reservations.
In addition to my customer service skills, I have a strong technical background, with experience in troubleshooting and working with different CRMs. I understand how to maximize the efficiency of these tools to streamline processes, optimize workflows, and improve overall team performance. My adaptability to new technologies and understanding of industry trends allow me to stay ahead in a fast-paced environment.
I pride myself on flexibility, collaboration, and a dynamic approach to problem-solving, ensuring I can meet the evolving needs of both customers and employers.

TRAVEL ADVISOR| TELCO CSR| RETAIL CUSTOMER SERVICE | AUTOMOBILE INSURANCE REP| ESL

I am a dedicated and reliable Customer Support Specialist with experience in handling customer inquiries through email, chat, and phone support. I have strong communication skills, a positive attitude, and a passion for helping customers solve their concerns quickly and professionally. I am skilled in using customer support tools such as CRM systems, live chat platforms, and ticketing systems, and I am comfortable working with international clients.

I can handle tasks such as responding to customer inquiries, processing orders, handling refunds and complaints, tracking shipments, and providing product or service information. I always make sure that customers feel heard, valued, and satisfied with the service they receive.

I am detail-oriented, organized, and able to work independently with minimal supervision. I am also a fast learner and willing to be trained to learn new tools and systems. My goal is to help businesses maintain excellent customer satisfaction and build strong relationships with their customers.

I am available for full-time work and can start immediately. I am committed to doing my best in every task and becoming a valuable part of your team.

I am a Virtual Assistant with experience supporting home services companies in the U.S. I am skilled in administrative support, lead coordination, and client communication.

I have experience using Jobber for daily operations, including creating and sending quotations and invoices. I also manage client communication through WhatsApp, ensuring timely and professional responses to inquiries.

I am proficient in Google Workspace (Gmail, Google Docs, Google Sheets, and Google Drive) and experienced in data entry, documentation, and basic reporting.

I am detail-oriented, reliable, and able to work independently with minimal supervision. I am adaptable and quick to learn new tools and systems to support smooth business operations.

Great customer service and communication skills, knowledgeable in MS Office applications, adaptable, flexible and willing to learn

I have 9 years of experience as an Outbound Sales Representative, specializing in reactivating inactive radios through targeted promotions. My role involved engaging with customers, presenting offers and securing reactivations while ensuring a seamless billing process by collecting card information and facilitating electronic billing. In addition, I have extensive experience in prospecting and lead generation reaching out to potential customers, and successfully closing sales. I am highly skilled in both warm and cold calling, conducting effective follow ups and leveraging CRM systems to track and manage customers information efficiently.

Customer service oriented