I’m a Senior DevOps/SRE and Platform Engineer with over 10 years of experience across software development, cloud infrastructure, reliability, and production operations. I began as a web developer in 2015, started managing Linux infrastructure in 2018, and moved into a dedicated DevOps role in 2021.I specialize in designing practical, reliable, and cost-conscious infrastructure. I have led two major DigitalOcean-to-AWS migrations, including server, database, storage, networking, and DNS migrations. In my current role, I delivered a major AWS migration within four months and helped reduce annual infrastructure costs by approximately $30,000.My AWS experience includes EC2, ECS, ECR, RDS, S3, CloudFront, ALB, Route 53, Global Accelerator, Lambda, API Gateway, Secrets Manager, VPC peering, NAT gateways, VPNs, IAM least-privilege access, AWS MGN, and AWS DMS. I also have experience with Kubernetes/EKS, but I believe good platform engineering means choosing the simplest architecture that meets the business and operational requirements—not introducing Kubernetes when it adds unnecessary complexity.Reliability is a major part of my work. I have improved unstable production environments, reduced recurring incidents, implemented monitoring and alerting, supported CI/CD pipelines and deployments, introduced autoscaling, and provided daily infrastructure support to development teams of up to 70 engineers. My monitoring experience includes New Relic, Prometheus, Grafana, SigNoz, OpenReplay, and Vercel Logs.I’m currently helping build and migrate a multi-tenant platform from a legacy PHP architecture to a modern TanStack and Node.js stack. The new platform uses Vercel as its primary application platform, with AWS for advanced networking and supporting services, Neon Postgres for the database, and Upstash Redis for domain validation. I also contribute to software development and AI-assisted migration tooling.AI is now deeply integrated into how I work. I use Codex, Claude, and other AI tools to accelerate infrastructure work, software development, troubleshooting, documentation, and automation while still applying careful engineering judgment and production safeguards.I’m best suited for Senior DevOps, SRE, Platform Engineering, Cloud Infrastructure, or AI-enabled Software Engineering roles where I can improve reliability, simplify operations, control costs, and help teams deliver faster.

Senior WordPress Developer with 6+ years of remote agency experience. I've built over 50 websites for US-based digital marketing agencies across service industries, e-commerce, healthcare, law, and more.Builders I work with: Elementor Pro, Divi, Bricks, Kadence.What I can do for your team:- Convert Figma or PSD designs into responsive WordPress sites- Handle on-page SEO, schema markup, and PageSpeed optimization- Troubleshoot server issues, hosting problems, and plugin conflicts- Run QA before launch and address Google Search Console issues- Write custom CSS and JavaScript for beyond-builder customizations- Manage e-commerce builds with WooCommerceI've worked with Brooks Internet Marketing (-----------), Coastal Marketing Strategies (-----------), and Mack Media Group (-----------). I work well in agency workflows, communicate clearly, and get things done without needing to be chased.

Detail-oriented technical specialist with expertise in infrastructure and network configuration, focused on delivering dependable and reliable system performance.

Infrastructure and Middleware Consultant with 10+ years of experience supporting enterprise production environments across Linux/UNIX, Oracle WebLogic, IBM WebSphere, Apache Tomcat, IBM MQ, JBoss, and related middleware platforms. Proven expertise in production operations, incident and problem management, infrastructure patching, certificate lifecycle management, service reliability, and customer-facing technical support. Experienced in leading critical deployments, coordinating cross-functional teams, mentoring junior engineers, and maintaining high availability in global enterprise environments.

I'm a WordPress developer with 9+ years of experience building, maintaining, and troubleshooting websites for clients across web development, e-commerce, and education. My core focus is custom WHMCS payment gateway development, LMS platforms (LearnDash, LifterLMS, Tutor LMS), Figma to Wordpress build, and WooCommerce stores — the kind of specialized work most WordPress developers don't touch.I also handle end-to-end SEO — on-page optimization, technical SEO (site speed, schema markup, indexing), and local SEO for multi-location businesses — most recently for a NC-based family law firm's site across four office locations.Beyond development, I bridge technical and non-technical teams, having worked as the go-between for IT teams across Japan and the Philippines, and I bring a design background from 20+ years in print and graphic design.

I am a Web Hosting Technical Support Specialist with 10 years of experience in the tech support industry, including 8 years at IONOS and 2 years at Teletech supporting the Verizon Fios account. I specialize in web hosting support, DNS and domain management, email troubleshooting, website migrations, and WordPress/CMS management.My technical toolkit includes:*Command Line & Automation: Expert in using SSH for server navigation and file management, and WP-CLI for automated WordPress maintenance, plugin debugging, and recovery.*Troubleshooting: Proficient in server-side diagnostics, log analysis, and database management via terminal.*Core Competencies: Website migrations (minimal downtime), email delivery/bounce-back resolution (MX, SPF, DKIM, DMARC), and full-stack WordPress management.I am committed to delivering high-quality technical resolutions and exceptional customer experiences, whether via phone, chat, or ticket.

- Need a Landing Page That Converts?- Landing Page Design & Development- Shopify, WordPress & Responsive Design- CRO, Lead Capture & Page SpeedHere’s how I can help with your project:LANDING PAGES THAT SUPPORT YOUR OFFERI design and develop landing pages for ecommerce brands, service businesses, campaigns, and lead-generation offers.The goal is to create a page that feels professional, communicates clearly, and makes it easy for visitors to take action.- Landing page design and development- Product and ecommerce landing pages- Service and lead-generation pages- Sales pages and campaign pages- Figma-to-website implementation- Forms, payments, and lead-capture setupWEBSITE DESIGN, REDESIGN & DEVELOPMENTWhen a website feels outdated, cluttered, difficult to navigate, or weak on mobile, visitors are more likely to leave before understanding the offer.I improve the design and structure while keeping the website aligned with your brand and business goals.- WordPress and Elementor development- Shopify page design and customization- Webflow website development- Responsive website redesign- Mobile and tablet optimization- Existing page updates and improvements- Reusable website sections and componentsCRO & USER EXPERIENCE IMPROVEMENTSA conversion-focused page should reduce confusion and help visitors quickly understand:- What you offer- Who it is for- Why they should trust you- What they should do nextI can review and improve:- Visual hierarchy and page flow- CTA clarity and placement- Offer presentation- Mobile usability- Navigation and content structure- Forms and lead-capture sections- Trust-building sections- Page speed and performanceSUPPORT FOR AGENCIESNeed additional design or development support for client projects?I can work from an existing brief, wireframe, Figma design, reference page, or established brand system and help turn it into a polished, responsive build.- White-label landing page development- Figma-to-WordPress or Shopify builds- Client website updates- Responsive implementation- Front-end QA and browser testing- Ongoing production supportI work independently while keeping communication and project progress organized.FUNNELS, CRMS & AUTOMATIONA landing page often needs to connect with more than just a contact form.I can help connect your pages with the tools used to capture leads, process payments, manage customer information, and automate follow-up tasks.- GoHighLevel funnels and websites- ClickFunnels, Funnelish, Kajabi, and Kartra- CRM and lead-capture integrations- Stripe payment connections- Make, Zapier, and n8n workflows- Webhooks and third-party integrations- HubSpot and Salesforce connections- Automated notifications and follow-upsPLATFORMS & TOOLS- WordPress- Elementor- Shopify- Liquid- WooCommerce- Webflow- GoHighLevel- ClickFunnels- Funnelish- Kajabi- Kartra- Figma- Canva- Google Analytics- Cloudflare- Stripe- HubSpot- Salesforce- Make- Zapier- n8n- ChatGPT and Codex- Claude and Claude Code- Gemini- HiggsfieldWHAT YOU CAN EXPECTClear and organized communicationMobile-first, responsive implementationCareful attention to layout and visual consistencyPractical recommendations based on your goalsTesting before project deliveryA website that is easier to use and maintainI combine design, development, CRO, and automation to help businesses build pages that are visually polished, practical, and focused on the visitor’s next step.Available for landing pages, Shopify and WordPress builds, website redesigns, agency support, funnels, and automation -----------nd me your website, Figma design, reference page, or project brief, and let’s discuss the best way to build it.

Hi! I'm Crystal, a customer support professional with experience in technical support, email and chat support, and administrative coordination. I'm skilled in managing customer inquiries, handling support tickets, maintaining documentation, and using tools like Zendesk, Jira, Microsoft Office, and Google Workspace. I'm now looking to transition into a Virtual Assistant role, where I can apply my organizational, communication, and problem-solving skills to support businesses efficiently.

I'm new to virtual assistance, but not new to the work. I have 4 years of hands-on experience in IONOS Tech Support, where I handled WordPress troubleshooting, hosting, DNS, domain management, and email setup for real customers daily. I'm now bringing that same technical experience to freelance/remote work as a Technical VA — helping business owners, agencies, and VA teams keep their websites and email running smoothly.While this is my first time working as an independent VA, I'm confident in my technical foundation and I'm committed to learning how to fit into remote/client-based workflows quickly.What I can do:Diagnose and resolve WordPress errors, plugin conflicts, and theme compatibility issuesManage hosting, DNS records, and domain configurationsSet up and troubleshoot professional email accounts on Outlook, Thunderbird, and other 3rd-party appsHandle customer service — billing questions, account management, and technical support ticketsProvide clear, non-technical explanations so clients always know what's happening with their siteWho I work best with:Solo business owners who need their website to "just work" without learning the technical side themselvesAgencies managing multiple client sites who need reliable overflow supportOther VAs or VA companies who want to offer full-service tech support without hiring in-houseWhat you can expect working with me:Fast, calm troubleshooting — no jargon, no panicA website that stays online, loads properly, and doesn't lose you customers<8efe80624d780eba0c6493ec45140364>Email that works reliably across every device and appSomeone who takes ownership of technical issues so you don't have to think about themCore Skills (tags section):WordPress Troubleshooting | Hosting Management | DNS Configuration | Domain Management | Plugin/Theme Compatibility | Email Setup (Outlook, Thunderbird) | Customer Service | Billing Support | Technical Support | IONOS

Dedicated, highly skilled, and results-driven Systems Technician with over 8 years of extensive experience in technical support, enterprise systems administration, and network management. Proven track record as a first responder for enterprise-level client support, combining remote infrastructure diagnostics with proactive environment monitoring to resolve high-tier i-----------. Expert in managing ticketing lifecycles across modern ITSM tools while cleanly provisioning and optimizing Microsoft 365, Hyper-V, and secure server environments to maximize corporate operational efficiency.

Technical Support professional with over 10 years of combined experience in technical support, customer service, and data analysis. Skilled in troubleshooting web hosting environments, email services, domain management, and online business solutions. Proven ability to resolve complex technical issues, deliver exceptional customer experiences, and analyze data to support business operations. Recognized for strong problem-solving skills, technical expertise, and a customer-focused approach in fast-paced environments

Full-stack web developer with 10+ years of experience in building, optimizing, and maintaining web applications, with a strong focus on SEO, performance, and cloud-based environments.Experienced in managing hosting environments, deployment workflows, DNS configuration, and improving website performance. Proven ability to enhance system efficiency, increase load speed, and support high-availability applications.Skilled in WordPress, Laravel, and Shopify, with hands-on exposure to cloud-based infrastructure and release processes. Leverages AI tools like GitHub Copilot and Claude to improve development speed and workflow efficiency.

I am a System Administrator with over 8 years of experience supporting enterprise IT environments in the banking industry. My expertise includes Windows and Linux server administration, Active Directory management, technical troubleshooting, infrastructure support, system monitoring, and technical documentation.Throughout my career, I have been responsible for maintaining secure, reliable, and efficient IT systems that support critical business operations.My key skills include:• Windows Server Administration• Linux Server Administration• Active Directory Management• Technical Support & Troubleshooting• VMware Administration• Infrastructure Support• System Monitoring• Technical DocumentationI am reliable, detail-oriented, security-focused, and committed to delivering high-quality technical support and system administration services.