Im a fast learner, good with time management. I can also work under pressure if necessary.

A reliable healthcare virtual assistant with experience in insurance verification, benefit analysis, and accurate documentation, backed by strong communication and organizational skills.

Hi! My name is ----------- ----------- Malabag. Dedicated and detail-oriented Medical Virtual Assistant with three years of experience specializing in weight loss programs. Adept at managing patient communications through phone, text, and email, scheduling appointments, and ensuring seamless interactions between patients and healthcare providers. Skilled in verifying insurance information and coordinating prescriptions with pharmacies, contributing to a streamlined and patient-focused experience. Committed to maintaining high standards of professionalism and efficiency in a fast-paced medical environment.

Dedicated BPO professional with 2 years of experience supporting a healthcare account, specializing in provider assistance through both voice and chat channels. Recognized with the Guild of Excellence award for consistently meeting performance metrics and delivering high levels of provider satisfaction. I play an essential role in maintaining efficient healthcare operations by verifying eligibility and benefits. I support healthcare providers by managing incoming calls about patient's claims including those involving appeals and reconsideration requests. Additionally, I handle the coordination of patient's referrals and obtain prior authorizations for routine medical procedures, ensuring prompt and precise processing to benefit both patient's and providers.

Welcome to my profile! With 7 years of experience in BPO and 4 years in freelancing industry, I specialize in customer service / support, medical billing, collections, human resources, healthcare, homecare, legal support, etc. My passion lies in problem-solving, helping clients achieve their goals and assist customers.

My strengths includes: attention to detail, creativity, adaptability and having positive mindset which have been instrumental in delivering successful projects for my clients. Whatever project it is as long as it is within my niche, I'm dedicated to delivering top-notch results that exceed expectations.

Recently, I got promoted as a Human Resources Specialist with my previous company that supports the management, staff or employees and operations team. Currently working as Medical Biller and Collector as a freelance from a company. These experiences have equipped me with the skills and insights needed to tackle diverse challenges and drive meaningful outcomes.

I'm committed to continuous learning and staying updated on the latest trends and technologies in different industries. My goal is to not only meet but exceed your expectations, delivering exceptional value and fostering long-term partnerships.
Thank you for considering my profile. I look forward to the opportunity to collaborate and contribute to your success!

I’m very passionate about Healthcare Services and would be thrilled to work for an organization that subscribes to the same core values. As a Patient Support Specialist here in the Philippines, I used to work with patients and assist them from time to time, my duties include booking the patients an appointment schedule with a provider, Build and maintain the knowledge base so we have a standard response for common inquiries, handling triage and answering inbound customer calls on our social media, and web channels, monitor, track and report daily volumes of inquiries, appointments and completed bookings, and Assist in optimizing the patient journey to ensure we have a seamless booking experience across all of our channel.

ASSISTING CUSTOMERS. DOING REPORTS. AND DOING COUPLES OF ADMIN TASKS. ALWAYS USING COMPUTER IN MY EVERYDAY WORK. FAST LEARNING AND VERY DEDICATED TO MY JOB

Experienced Quality Auditor, with 6-year experience working in call center
Never been tagged as absent in work
Problem-solver
Detail-oriented
Can work in night shift
Can work remotely

Medical Virtual Assistant, HIPAA-Trained, EHR/EMR Documentation, Appointment Scheduling, Patient Communication, Medical Record, Management, Administrative Support, Streamlining Healthcare with Reliable Virtual Assistance, Customer Service Representative in Insurance Verification & Eligibility, E-Commerce- Shopify, eBay, Video editor, Product Listing, Product Search

Committed and results-driven expert with a background in administrative assistance and customer service. Competent in scheduling appointments, taking care of incoming and outgoing calls, and making sure that insurance and billing procedures are completed correctly. Possess a strong background in managing patient records, collecting payments, and verifying insurance in medical offices. devoted to offering top-notch support and assisting in the accomplishment of group goals.

I have over 4 years of BPO experience supporting US and UK-based clients across Healthcare, Retail, and Real Estate. I'm transitioning into freight logistics as a Virtual Assistant and have completed Freight 101 training covering LTL/FTL, BOL, POD, load tracking, and freight brokerage basics.


My background in high-volume outbound and inbound calls, CRM management, multi-channel coordination, and scheduling makes me a strong fit for freight dispatch support, carrier communication, and load coordination roles.


What I can do for you:

• Carrier outreach and load follow-ups
• Shipment tracking and ETA updates
• BOL and POD documentation support
• CRM data entry and records management
• Email and chat communication with clients and carriers
• Appointment setting and scheduling coordination

I'm detail-oriented, reliable, and comfortable working US time zones. Full-time available and ready to start immediately.

I’m a Healthcare Virtual Assistant and Medical Support Specialist with experience in medical scheduling, insurance verification, billing support, EOB explanation, and healthcare customer service.

I’ve supported healthcare-related accounts by helping with patient appointment scheduling, provider calendar coordination, insurance eligibility verification, claim and denial inquiries, billing-related concerns, and patient follow-ups. I also have experience explaining Explanation of Benefits (EOB), reviewing coverage details, and assisting patients and providers with billing and insurance questions.

Here’s how I can help your practice or business:
-Medical scheduling and appointment coordination
-Insurance eligibility and benefits verification
-EOB explanation and billing support
-Claims follow-up and denial inquiry assistance
-Patient intake, confirmations, rescheduling, and follow-ups
-Inbound and outbound phone support
-Provider and patient communication
-Data entry, documentation, and admin support
-Customer service via phone, email, and chat

I’m known for being detail-oriented, reliable, organized, and easy to work with. I can handle sensitive healthcare-related tasks professionally while maintaining a positive patient experience. If you need someone who can support your team with scheduling, insurance verification, medical billing support, or customer service, I’d be glad to help.

Tools/Platforms: eClinicalWorks (eCW), Practice Fusion, insurance portals, scheduling systems, CRM and customer support platforms.

I've worked as a scheduler and payroll assistant, I know how deal with the patient when comes to their schedules or other concerns. I'm a fast learner and willing to be train.

Hello! I'm Kath. I'm a rockstar virtual assistant who brings substantial experience in organization, administrative and customer support, and a project manager. With a proven track record of success, I specialize in efficiently overseeing the tea-----------mbers work and making sure that everything aligns on the set deadline.

Additionally, I have a basic background in web development (HTML/CSS, MySQL, PHP), basic knowledge in using Canva and Adobe Photoshop, and I leverage these knowledges to better handle the team.

Choose me as I have:
• Great Attention to detail
• Basic knowledge in CSS, HTML, PHP, and MySQL
• Basic Web Development
• Website and Mobile Design
• Google Slide Presentation (Pitch Deck)
• Research
• Data Entry
• Google Workspace
• Microsoft Office Tools
• Online Research
• Organized
• Web Research
• Customer Support | Appointment Setting (Appliance Repair Services)
• Technical Product Manager
• UAT (User Acceptance Test)
• Print-on-Demand VA
• MBA Listing
• Product Researcher for Shirts

Let's Connect!

I am eager to support you with your virtual assistance needs and contribute to your success. Please feel free to reach out to discuss how I can help streamline your tasks and alleviate your workload.