A Tech professional with 6 year experience who plans, builds, and manages the infrastructure of a network. Specialize in Implementation, Configuration and Troubleshooting of Network hardware and software.
TECHNICAL CERTIFICATIONS
Cisco Certified Network Associate
Cisco Certified Network Professional ENCOR
Aruba Certified Mobility Associate
Aruba Certified Mobility Professional
Microsoft Certified Azure
Fundamentals
Microsoft Voice Endpoints
RealPresence Immersive Technical
Fortinet Network Security
Professional NSE4
Certified Meraki Network Associate
RealPresence Clariti Technical
LogicMonitor Certified Associate

Versatile and detail-oriented technical administrative professional with a dual expertise in medical billing and network administration. I combine deep analytical skills, systems administration, and administrative precision to streamline business operations and secure technical infrastructure. Whether managing revenue cycle operations, maintaining network integrity, or handling daily administrative workflows, I deliver accurate, reliable, and high-quality results.

Full Stack Developer | Webflow, React.js, Next.js, Express.js, Node.js, Prisma, PostgreSQL, Supabase, Figma

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IT Support Manager | MSP Service Delivery | NOC Engineer | CCNA-Trained

With over 10 years of hands-on experience in IT support, cloud administration, and network operations, I specialise in delivering high-quality managed services to US-based and AU-based businesses remotely and reliably. I've spent the last 8 years working in MSP and service delivery environments, supporting clients ranging from US law firms and small businesses to JPMorgan Chase and Zayo Group. I'm comfortable with both the high-touch, all-hands style of SMB support and the SLA-driven, ticket-queue discipline of enterprise NOC work.

My career spans three distinct MSP environments:

1. Enterprise: L2/L3 support for JPMorgan Chase & Co. via Hewlett Packard Enterprise
2. SMB Cloud: Virtual desktops, and 100+ WordPress sites for 37+ US businesses
3. Telecoms / ISP: Service assurance and NOC operations for Zayo Group (US fiber)

Tools & platforms: Microsoft 365 · ServiceNow · Zoho CRM · Active Directory · Cloudways · WordPress · Google Workspace · Bitrix24 · ClickUp · Zapier · Cisco (CCNA-trained)

KEY REMOTE EXPERIENCE
Advantage Attorney Marketing & Cloud Solutions: Provided dedicated remote helpdesk support via email and Zoom for 30+ US law firms.

Hewlett-Packard Philippines: Delivered L2/L3 technical support for printer network infrastructure.

FBCM: Managed desktop and network support, including CCTV setup and hardware upgrades.

Currently open to: Remote L1/L2 IT Support, NOC Engineer, or MSP Service Delivery roles (day shift or night shift).

Let's connect: -----------

An experienced Computer Engineer with focus on Networking.

Passionate about new technology and eager to contribute my maximum effort on my team.

Fortinet Firewall
Sophos Firewall
Threatlocker
SentinelOne
N-able
Palo Alto Firewall
Forti SDWAN
FortiManager
Cisco ASA
Zscaler Proxy
Tenable
VDI
Microsoft Azure
Ruckus Wireless (Wireless)
Ubiquiti (Unifi Wifi)
Cisco MERAKI (Wireless) MX
SolarWinds
VMWARE
Cisco (Layer 2 and Layer 3 Equipment)
Cisco ISE
Windows Server Administration
Service now
COnnectwise
ITGlue
Microsoft Server Administration
OSPF
BGP
EIGRP
RIP
VRF
Fortinet SD-WAN technology
Gateway Redundancy (HSRP VRRP GLBP)
DNS
VLAN
Site to Site Tunnel

Apply scripting languages to automate tasks in existing systems.

I’m a Marketing Virtual Assistant with experience in social media management, Meta Ads, lead
generation, content creation, and customer support. Skilled in Canva, CapCut, Facebook Business Suite, Google Sheets, and client communication. Experienced in managing business pages, handling inquiries, creating ad creatives, and assisting with marketing campaigns for small businesses and real estate.

Here are also the tools I use and my experiences that allign with the Content Creator role you're looking for. I experience with tools such as Meta Business Suite in creating campaigns and Managing ads, scheduling post with Business Suite or SocialChamp, planning weekly postings with the help of AI tools, tracking ECRM and engagement metrics and Weekly reports with Google Workspace and spreadsheet.

You can view my work samples and aesthetic here in my portfolio:
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I am also looking for a long-term partnership and a collaborative working environment where I can reliably take content management off your plate so your team can focus on the big picture. Thank you so much for your time and consideration, and I'm looking forward to the possibility of collaborating!

EXPORT DOCUMENTATION SPECIALIST,SYSTEM ADMINISTRATOR, IT TECHNICAL SUPPORT, NETWORKING BASICS

UC/CC Solutions Engineer / Cloud Engineer

As a results-driven Senior System Administrator and Cloud Engineer with over a decade of expertise, I specialize in managing complex enterprise infrastructures and global cloud ecosystems, specifically within Microsoft 365, Azure AD, and Windows Server (-----------) environments. My extensive background includes deep technical mastery of virtualization platforms such as VMware, Hyper-V, and Nutanix, complemented by a strategic approach to ITIL V2 service management. I have a proven track record of leading high-level technical escalations, mentoring engineering teams, and utilizing PowerShell scripting and RMM tools like ConnectWise to drive operational efficiency. I am a reliable, detail-oriented professional seeking a long-term remote role where I can leverage my expertise in cloud architecture and systems optimization to provide high-tier technical consultancy and infrastructure reliability.

A dedicated Computer Engineering graduate with a strong academic foundation in computer systems, programming, and networking. Skilled in software development, troubleshooting, and system integration, with hands-on experience in IoT-based projects and web applications. Recognized for being detail-oriented, adaptable, and highly motivated to apply technical knowledge in solving real-world challenges. Committed to continuous learning, professional growth, and contributing to the success of an organization through innovation and teamwork.