A reliable healthcare virtual assistant with experience in insurance verification, benefit analysis, and accurate documentation, backed by strong communication and organizational skills.

I am a creative and detail-oriented visual artist with experience in graphic design, digital illustration, and visual content creation. I enjoy transforming ideas into engaging designs that communicate clearly and effectively. With a strong eye for composition, color, and storytelling, I continuously explore new creative techniques and tools to improve my craft. I am passionate about creating visually compelling work, learning new artistic skills, and contributing fresh ideas to collaborative projects. I also graduated in Bachelor of Science in Business Administration Major in Financial Management, where my skills in Finance were sharpened.

The following link leads to my portfolio: -----------

Versatile E-Commerce Specialist and Administrative Partner dedicated to driving efficiency and high customer success.
My core expertise are as follows:
Administrative & Data Management: Maintaining flawless data integrity, organizing databases, and managing executive tasks.
E-Commerce Operations: Handling product listings, inventory, tracking metrics, and processing store operations.
Customer Support & Communication: Providing empathetic, multi-channel support that retains buyers and protects your brand reputation.
Backed by strong Leadership & Project Management experience, I own my projects from start to finish.
My strict time management and organizational skills ensure deadlines are never missed, while my problem-solving skills keep daily operations running smoothly without constant supervision.

I am a highly organized and detail-oriented Operations and Lead Coordinator with specialized experience in the Merchant Cash Advance (MCA) and business funding industry. I streamline workflows by efficiently managing financial lead portals, drafting precise underwriter notes, and handling professional B2B partner communications.

Equipped with a reliable remote work setup (Laptop, dual monitor, and iPhone) and a strong command of administrative tools, I am ready to help your business optimize its operations and drive growth

I am an Administrative Support and Junior Bookkeeping VA with more than three years of experience managing financial documents, project records, invoices, budgets, reimbursements, spreadsheets, confidential files, and submission deadlines.

I also completed a six-month remote workflow role requiring accuracy, productivity, detailed instruction-following, task tracking, file organization, and independent time management.

I have practical Xero and QuickBooks Online training using sample-company accounts, including bank-feed review, transaction categorization and matching, invoice and bill entry, expense recording, accounts receivable and payable monitoring, bank reconciliation support, and basic Profit and Loss reporting.

I can assist with administrative support, data entry, spreadsheet maintenance, file organization, task tracking, SOP documentation, financial document management, invoice tracking, expense records, and routine bookkeeping workflows.

I work carefully with unclear transactions and missing documents. Instead of guessing, I prepare client queries and request confirmation before processing unsupported entries.

Tools: Xero, QuickBooks Online, Excel, Google Sheets, Google Workspace, Microsoft Office, Trello, Notion, Canva, Zoom, Microsoft Teams, ChatGPT, and Grammarly.

Portfolio: -----------

Available for part-time, project-based, or ongoing support.

I am a Customer service representative and a Customer service experience. I have a 2 years experience being a Customer Representative.

Customer Service Representative with 2 years of experience supporting a U.S. financial account (Optum Financial, HSA/FSA/HRA) through Concentrix, handling balances, claims, and transactions while strictly following authentication and data privacy protocols. Daily hands-on experience with Salesforce, including case creation, updates, and reporting with additional working knowledge of ServiceNow. Skilled in secure documentation, issue resolution, and clear verbal/written communication in fast-paced, compliance-driven environments. Background also includes visual/creative work (set design for ABS-CBN, in-store visual merchandising for Puregold), giving me strong attention to detail and adaptability across industries. A fast learner who adjusts quickly to new tools, systems, and processes, committed to delivering accurate, professional support that protects both the client's data and their customer relationships.

Support Specialist

I'm a dedicated professional with BPO experience as a Customer Service Representative and Quality Analyst. I supported U.S. investment account clients, handling account inquiries and servicing while maintaining compliance and delivering exceptional customer service. I also earned the FINRA Securities Industry Essentials (SIE) and FINRA Series 6 licenses.

I'm now transitioning into a Virtual Assistant role, bringing strong skills in customer support, quality assurance, email and calendar management, data entry, research, CRM management, and administrative support. I'm organized, detail-oriented, adaptable, and committed to providing reliable, high-quality service that helps businesses succeed.

I am looking for work that I can share my knowledge.

Being in a customer service industry may it be in Hotel, Insurance, and Banking industry, I have experience of working with different types people; I am someone who is always seeking to learn and develop, and I have the creativity to help your business grow while offering excellent service. I am a positive person who always embraces change and I will always take responsibility for my own professional development.

Customer Support and Administrative Professional with 3 years of experience in financial services, healthcare, and business operations. Experienced in handling high-volume customer and provider interactions, account management, payment processing, claims resolution, and administrative support. Proficient in Google Workspace, Microsoft Office, Canva, social media management, and AI productivity tools. Demonstrated ability to meet performance targets, improve operational efficiency, and deliver accurate, compliant, and customer-focused solutions in fast-paced environments.