A reliable healthcare virtual assistant with experience in insurance verification, benefit analysis, and accurate documentation, backed by strong communication and organizational skills.

Detail-Driven Medical Virtual Assistant Bringing 5 years of Experience in Healthcare industry and a Year of Experience in Medical Virtual Assistant as Medical Biller and Coder. Expert in secure EHR Management and Reducing admin Task by as much as 90%.

Experienced in Medical/Healthcare international account. Clinic Receptionist, Payment collection, Appointment setter and Insurance Verification. Self motivated, enjoy with fast paced environment, multitasker and a fast learner. Fully equipped with different kind of task.

Medical Virtual Assistant, HIPAA-Trained, EHR/EMR Documentation, Appointment Scheduling, Patient Communication, Medical Record, Management, Administrative Support, Streamlining Healthcare with Reliable Virtual Assistance, Customer Service Representative in Insurance Verification & Eligibility, E-Commerce- Shopify, eBay, Video editor, Product Listing, Product Search

Healthcare professional with over 10 years of experience supporting patients, providers, and healthcare operations in medical office and academic settings. Skilled in scheduling, insurance eligibility verification, billing assistance, and coordination with insurance providers. Proficient in EMR systems, insurance portals, and patient platforms, with a strong understanding of HIPAA and clinical documentation standards. Recognized for resolving inquiries with accuracy and professionalism, and contributing to efficient healthcare workflows in fast-paced environments.

Creative and versatile professional with experience in administrative support, business operations, client communication, medical insurance verification, and graphic design. With a background as a business owner and former college instructor, I am highly adaptable and skilled in managing diverse tasks across different industries.

Proficient in Google Workspace, Meta Business Suite, and Canva, I handle scheduling, documentation, insurance verification, and visual content creation for branding and marketing. I am detail-oriented, proactive, and quick to learn—making me a reliable and flexible virtual assistant for dynamic business needs.

Detail-oriented Healthcare Support Professional with specialized experience as an Insurance Verification Specialist and Billing Processor. Combines a strong background in navigating payer portals, verifying eligibility, and managing revenue cycle data with a solid foundation in technical problem-solving from 2 years in tech support. Recognized for maintaining high accuracy in fast-paced environments while delivering empathetic, clear, and compliant communication to clients regarding their financial responsibilities.

I have been working in the US Healthcare Industry for 5 years. During those years I've worked in Customer Services, Claims and Billing Denial and Authorization processing. I'm a Hard working individual who has the skills and knowledge to the job that needs to be done.

Committed and results-driven expert with a background in administrative assistance and customer service. Competent in scheduling appointments, taking care of incoming and outgoing calls, and making sure that insurance and billing procedures are completed correctly. Possess a strong background in managing patient records, collecting payments, and verifying insurance in medical offices. devoted to offering top-notch support and assisting in the accomplishment of group goals.

no skill summary

I’m a Healthcare Virtual Assistant and Medical Support Specialist with experience in medical scheduling, insurance verification, billing support, EOB explanation, and healthcare customer service.

I’ve supported healthcare-related accounts by helping with patient appointment scheduling, provider calendar coordination, insurance eligibility verification, claim and denial inquiries, billing-related concerns, and patient follow-ups. I also have experience explaining Explanation of Benefits (EOB), reviewing coverage details, and assisting patients and providers with billing and insurance questions.

Here’s how I can help your practice or business:
-Medical scheduling and appointment coordination
-Insurance eligibility and benefits verification
-EOB explanation and billing support
-Claims follow-up and denial inquiry assistance
-Patient intake, confirmations, rescheduling, and follow-ups
-Inbound and outbound phone support
-Provider and patient communication
-Data entry, documentation, and admin support
-Customer service via phone, email, and chat

I’m known for being detail-oriented, reliable, organized, and easy to work with. I can handle sensitive healthcare-related tasks professionally while maintaining a positive patient experience. If you need someone who can support your team with scheduling, insurance verification, medical billing support, or customer service, I’d be glad to help.

Tools/Platforms: eClinicalWorks (eCW), Practice Fusion, insurance portals, scheduling systems, CRM and customer support platforms.

Hi! I'm Rainniel, a Healthcare Virtual Assistant with over 4 years of experience supporting U.S. healthcare providers and health plan members in both BPO and remote environments.

I specialize in medical billing, insurance verification, prior authorizations, claims processing, accounts receivable (AR) follow-up, EOB/ERA review, payment posting, and revenue cycle management. Throughout my career, I've worked with Tebra, Kareo, Medisoft, Brightree, Availity, Zendesk, and GoHighLevel to help healthcare teams improve billing accuracy, reduce claim denials, and streamline reimbursement processes.

Some of my accomplishments include:
• Achieved a 95% clean claim rate through accurate claims processing and documentation.
• Reduced claim denials by 30% by identifying billing issues and implementing corrective actions.
• Managed 100+ AR cases weekly through payer follow-ups and EOB/ERA reviews.
• Handled 60+ daily healthcare inquiries while maintaining a 95% quality assurance score and HIPAA-compliant documentation.

I am detail-oriented, dependable, and committed to delivering accurate, timely, and professional support. I work well independently, communicate effectively with providers, patients, pharmacies, and insurance payers, and take pride in helping healthcare practices operate more efficiently.

If you're looking for a Healthcare Virtual Assistant with hands-on experience in medical billing, insurance verification, and revenue cycle management, I'd be happy to support your team.

I am a HIPAA-certified Medical Virtual Assistant with 6+ years of experience in healthcare operations, including prior authorization, patient coordination, and medical administration, along with 4+ years of customer service experience.

I have hands-on experience working with Blue Cross Blue Shield, where I processed prior authorizations, verified insurance eligibility, and ensured accurate documentation for approvals.

Recently, I supported a naturopathic clinic by overseeing patient records, monitoring lab results, coordinating telehealth appointments, and managing daily administrative and operational functions to ensure efficient clinic operations.

Here’s how I can support your practice:

• Prior Authorization & Insurance Verification
• EMR/EHR Management (PowerDiary/Zanda)
• Patient Communication (Email, SMS, Reminders, Follow-ups)
• Medical Records & Lab Results Coordination
• Telehealth Support & Appointment Scheduling
• KPI & Reports (Patient Tracking, Retention, Cancellations)
• Billing & Invoicing (Xero)

I am detail-oriented, reliable, and understand the importance of accuracy and confidentiality in a medical setting.

If you need a Medical VA who can support your clinic, improve patient experience, and handle complex admin tasks, I’m ready to help.

Healthcare Virtual Assistant with 2 years and 8 months of experience supporting U.S. healthcare operations at Optum. Experienced in high-volume phone support, appointment scheduling, insurance verification, referral coordination, inbox management, billing inquiries, prescription refill requests, and patient follow-ups while maintaining 95% productivity and 98% quality assurance in remote healthcare environments.

Skilled in handling 30–40 daily patient inquiries with professionalism, empathy, and strong attention to detail. Experienced using Salesforce Health Cloud, Epic Systems, MyChart, Maestro, Microsoft Outlook, Teams, Zoom, WhatsApp, and cloud-based CRM and scheduling systems. Strong background in documentation, calendar management, client communication, and administrative support while ensuring HIPAA compliance and confidentiality.

Reliable, organized, and comfortable working independently across US, UK, and AU time zones. Equipped with a dedicated remote workspace, MacBook Air M2, noise-cancelling headset, backup internet, and stable 100 Mbps connection. Currently seeking long-term remote opportunities in healthcare virtual assistance, patient coordination, phone support, medical reception, and administrative support.