I am a results-driven and highly dependable professional who excels in fast-paced, high-pressure environments. I bring strong organizational skills, sharp attention to detail, and a consistent focus on accuracy and efficiency. My background includes one year of experience as an Appointment Setter, managing inbound and outbound calls, emails, and scheduling, along with nearly a year of part-time experience as a Cold Caller, which strengthened my communication and sales abilities. I also have hands-on experience supporting Shopify customers, managing orders, resolving inquiries, and ensuring a seamless customer experience.
I bring two years of experience as a Customer Service Representative for a well-established U.S.-based telecom company and one year as a Care Coordinator supporting both medical and behavioral health insurance providers. In addition, I managed provider credentialing and served as a Practice Manager for a mental health clinic for two years, leading administrative operations, provider coordination, and daily practice management.
I am highly proficient in the following tools and platforms, with hands-on experience:
* Google Calendar
*Dial Pad/ Google Voice
* HouseCall Pro
* Calendly
*CAQH
*----------- / NPPES
* Zocdoc
* Ensora
*Availity
*Zocdoc
* Shopify
* Gorgias
Lastly, if given the chance to join your company, I am confident that I will quickly become a productive and valued member of the team, contributing my skills to support your goals and long-term success.