Coach

Business Administration graduate. I've been with the BPO industry for almost 16 years now. Handled different international companies. My goal is to continue improving my knowledge in this field. I hav…

If you're looking for a customer service expert, you should consider my application because I have a 6 years of experience is BPO industry and consistent top performer and earned a title of Team coach…

Customer Support & QA Expert with a proven track record across voice, chat, and email support in fast-paced BPO and digital environments. Detail-oriented, efficient, and committed to delivering except…

I have been in the BPO industry for 15 years and was able to handle several types of business such as, Collections, Telco and Customer Service. As an experienced Team Leader, I know how to adapt to ch…

A seasoned People Leader and Implementation Analyst with over a decade of progressive experience in client configuration management, customer service, and leadership roles within the financial service…

I have had an in-depth experience with various business process outsourcing (BPO) jobs and tasks, both as a customer support and as a technical support expert. As a tech support, I have been an IT…

I'm an excellent English communicator with a keen eye for detail, honed by my experiences in the fields of Customer Support, Leadership, and Content Moderation. I'm well versed in the English language…

I am a very organized and detailed person. I would often write down the detailed steps that will entail accomplishing a job. I have great communication skills as I enjoy talking and listening to peopl…

Dynamic and results-oriented professional with extensive experience in operations management, multimedia production, and quality assurance, complemented by a proven track record in team leadership. Ad…

Collaborated with different support or department heads to identify skill gaps and develop targeted recruiting training programs, boosting employee performance and candidate satisfaction by 25% Lau…

I am a licensed Nurse in the Philippines and New Mexico (USA)

I am an adaptable professional with a diverse background in customer service and campaign management. With experience as a Computer Shop Attendant, I honed my technical skills and customer interaction…

Hello,My name is Eugene Christopher Pangilagan, and I graduated with a Bachelor of Arts in Communication. I have six years of experience in the BPO industry, starting as a Customer Service Representat…

A results-oriented professional with 15 years of experience in the BPO industry, complemented by arobust background in Education. Expert in team management, data analysis, and performanceoptimization,…

I am an experienced operations manager, team leader, and product trainer with a proven track record of driving business success through effective leadership and operational excellence. With 13 Years o…

With over five years of experience in the BPO industry, I’ve had the opportunity to grow through various roles, including agent, collection specialist, process associate, and process quality analyst.…

Hello!My name is Ivy, and I’m excited to apply for the administrative support position. I pride myself on being a reliable resource for my clients, skilled in managing schedules, responding to emails,…

Highly professional support operations team leader in an agile and lean environment with over 5 years of experience providing developmental coaching to team members. Efficient in managing a team of su…

Im born to be focus at my job, and i work hard

A versatile professional with a strong background in quality analysis, education, registration, and data processing. Proven ability to ensure high standards of quality and compliance, effectively mana…

Martial artist, video editor, nurse

Over 18 years of B2B sales experience demonstrating excellent sales strategy and solid results that lead to achieving the level of Senior Account Executive; 20 years of BPO industry with 18 years of…

With 9 years of experience in the BPO industry, I have developed a comprehensive skill set through roles in customer service and quality evaluation. I spent 3 years as a Customer Service Representativ…

Experienced Senior Manager with demonstrated history of working in business process outsourcing industry. Driven to achieve results through strategic planning and excellent team management. Dedicated…

I have over 12 years successful experience in Business Process Outsourcing focused on technical support and customer service with recognized strengths in Service Delivery, Account Management, Performa…

An accomplished professional with over 7 years of diverse experience in financial collections, training, and negotiation. Currently serving as a Senior Collections Supervisor in Quezon City since 2022…

With eight years experience as an operations leader, Marie Alyza Mendoza has successfully managed various roles and functions, an attestation of her competency in leading, managing performance, and de…

I’ve been in the design industry for more than a decade. I’ve had the opportunity to work on a number of incredible projects that I’m pleased to share. Not only do I enjoy showcasing my work, but also…

Passionate Multifaceted ProfessionalWelcome to my profile!Passionate Engineer, Inspiring Editor, Creative Blogger, and Empowering Coach/Teacher at your service! With a genuine love for my craft, I emb…

Setting high standards and to achieve desired results and to work with a renowned organization that provides a supportive, innovative & learning environment. I am Well experienced in providing best…

I had 4+ years of supervisory role in customer service for a Telco account in the US. I have 11 yrs of experience in customer service. Fluent in english and very friendly

I am a beginner freelancer looking for opportunities to get part-time remote jobs. I have gained significant skills in my years of employment in the BPO industry. I'm open to be trained and a very fas…

Seasoned and dedicated team manager specializing in operations, renowned for delivering exceptional customer experience and spearheading front-of-cluster operations within highly regulated environment…

Miguel has been in the BPO industry for at least 8 years now with 7 years of experience as a people manager in the customer support line of work specific to servicing customers in the Telecommunicatio…

Gabriel Jhon Mohammad Dynamic and results-oriented Operations Manager with a solid background in team leadership, quality analysis, and training within the telecommunications industry, particularly…

I have over 10 years of experience in a Customer service department. I have experience in mentoring various positions from entry-level to team leads.

I am a US and PH licensed nurse who has more than 8 years of BPO experience and has been in the leadership role for more than 7 years.

Manager | Trainer | Certified Six Sigma White Belt“Empowering teams through continuous enhancement” is my daily mantra. As a fervent advocate ofprocess improvement, my mission is to elevate every aspe…

I graduated as Bachelor of Science in Agricultural Education at the Benguet State University . I worked as an English Teacher at IVY Academy, Wonsam Myeon Chuin-gu Yongin City South Korea from June 5,…

I have assisted several clients with their Operations by helping front liners be always at their best. I am versatile in managing operations, time and conflict management and admin works. Let me…

I'm a positive person who is diligent, has a 'never give up' attitude and loves managing detail. It's not just the ability to communicate that matters, it is the ability to keep track of customer issu…

Hi, I'm Via! Want to see your business grow strong? You'll need a dynamic customer service professional. I've got you! ? Certified Mental Health Responder - International Level ???? 5 YEARS EXP…

I help clients achieve their goals through my skills and 7+ years of knowledge and experience. I will take care of your business' needs by managing things smoothly so you can focus more on other impor…

To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gai…

In my previous role as an Airbnb account specialist, I gained valuable experience in mediating between hosts and guests to resolve issues and provide exceptional customer service. I was responsible fo…

I am responsible for providing a high level of customer service to clients and prospects, responding to inquiries, and resolving customer complaints in a professional and timely manner. I help individ…

I have been working in the BPO industry since 2003 and has risen from the ranks through hardwork and perseverance. I believe that being proactive or taking the initiative greatly helps one's self to l…

I have at least 5 years experience of managing a team with more than 50 manpower in an agency. I have the Leadership Skills and Attitude. I am also a Multiple Awardee both Local and International. I d…

As a highly experienced Training Specialist with an exceptional background in sales and customer service, I play a pivotal role in shaping the skills and knowledge of employees to maximize their poten…

I have worked as an Operations Team Leader for 3 years. Within my role, I have supported a group of individuas who is focused on providing excellent customer service via email, live chat, social media…

Highly skilled professional with a proven track record of delivering exceptional customer satisfaction.

I've been a trainer for 9 years and my roles have been very dynamic, and in the duration of my career I have been able to master a myriad of tasks.Everything from interviewing a potential employee, to…

I'm Shierel, a freelance bookkeeper with over a decade of experience in accounting and financial management. Specializing in utilizing Xero, I bring a wealth of knowledge to help coaches and consultan…

Looking for an Operations Manager or Project Manager who's got it all? Look no further because you've found the right profile!I'm Ray and I'm here to make your life easier! I'm a Customer Centric, Pro…

I have a total of 5 Years and 1 month experience in the BPO Industry. I am hardworking, recilient, fun, positive thinker, career oriented, and fast learner. I was promoted as a Senior Customer Concier…

To embark on a professional journey leveraging my innovation, passion, and compassion to become an instrument of social transformation. Passionate about continuous learning, I seek to collaborate with…

Fraud Specialist - Analyze financial transactions and data to identify and investigate potential fraudulent activity.Develop and implement fraud prevention strategies and procedures to minimize fraudu…

My resume - Harnessing my extensive experience as a Trainer II in a leading BPOcompany, I have honed exceptional communication, organizational,and leadership skills, capable of managing diverse execut…

Results-driven sales professional with over 10 years of experience in consumer products. Proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintai…

I have been in the call center industry for 13 years. I have a background in sales, collections, billing, technical support, and coaching too. I also have a background in Esports. I was a coach/player…

I am a coaching professional with 11+ years people leader and training experience. I have expertise in both inbound and outbound channels. And I am experienced in Healthcare, Sales, and Customer Servi…

Worked in a Call Center Environment/ BPO industry for 20 years ? Team player, flexible, dependable and effective coach ? Good spoken and written communication skills ? Difficult conversation-han…

Highly experienced learning and communications professional with experience in administrative tasks, people development, and business writing.

A Process Delivery Specialist with two years of work experience in providing technical and administrative support in the delivery of services to the stakeholders of a government agency and multi-natio…

Improving ones life is one of my goals. Focus driven process oriented and flexible on every Task Required

12 years of experience in customer support role, blended in voice and non-voice interactions. Developmental Leader handling group of people delivering performance goals and achieving career aspiration…

Hello! My name is Markson Casihan, you can call me Mack. I have a 10-year experience as Team Leader in E-commerce and Fintech sector handling an average of 15-20 team members that deals with consumer…

I am Carlo Cambaya with 17 years experience in the BPO industry and being able to work in one of the largest companies Google, I am confident to showcase my skills. I was able to handle sales, custome…

Over the course of the past four years, I have immersed myself in the virtual realm, where I've undertaken a diverse array of campaigns spanning multiple industries. These campaigns have ranged from r…

Competent, flexible, with good communication skills armed with legal knowledge

Passionate and results- oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. A highly-dependable, ethical and reliable leader. Works effectively with other…

UNLOCK your BUSINESS GROWTHI help businesses and coaches IMPROVE OPERATIONS EFFICIENCY and Manage Customer relationships by Developing Strategies for streamlined operations and orchestrating a success…

Experience in empowering teams, adept at designing and delivering comprehensive training programs and modules tailored to individual and organizational needs. Proficient in assessing learning objectiv…

I have been a team coach for a US bank for almost two years, and a team leader of appointment setters (office setting) for a year. I was also a customer service representative for one of the largest b…

Physical therapist and enthusiastic rehabilitation coach committed to assisting people in regaining their mobility, healing from injuries, and improving their general well-being. expert in creating in…

I am a dynamic leader with over 14 years of experience in the Customer Service/Contact Centre/BPO Industry. I have managed various lines of omnichannel Contact Centre work such as customer service, sa…

I am an optimistic and goal-driven individual who puts myself in everything that I do. I'm passionate about helping others which aligns with my job experiences as a customer service representative for…

I am Lorenzo, your Distant Virtual Assistant ready to transform your tasks into triumphs. I have a passion for organization, a knack for problem-solving, and a commitment to quality in your business e…

With 14 years of total experience in Customer service, Sales and Tech Support.

I was an operations supervisor in one of the biggest call center. I handled 18-25 agents and coach them affiliated to their KPIs (Key Performance Indicator) Score. To ensure that they are able to main…

I have contact center experience spanning 15+ years ranging from a phone agent, Quality Assurance, Training, Coaching and Team Leadership.Bilingual QA - English and Spanish (Voice and Non-voice/Email)…

Job Summary:- Senior Project Manager, Global Project Management (Nov 2022-Present). TTEC- Gamification Manager, Global Leadership Development (May 2021 - Nov 2022) TTEC - Instructional Designer and Kn…

Tech savvy individual, who can quickly adapt and learn. Knows how to navigate through G Suite, as well as Microsoft Office. Proficient both written and spoken English. Can manage time well, and prefor…

Dedicated leadership with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. * Computer Techni…

Project Manager & Experienced Team Leader Driving Client Success A dedicated and results-oriented Project Manager with a passion for ensuring client satisfaction and driving team success. With a so…

college student with a passion for, seeking a dynamic and challenging part-time job. Strong communication and teamwork skills developed through coursework and extracurricular activities. Quick learner…

Experienced and dedicated team leader with a proven track record of successfully leading and motivating teams to achieve goals and exceed expectations. Skilled in communication, problem-solving, and d…

I am committed to help entrepreneurs in offering quality service; I am detail-oriented, organized, learn quickly with little supervision, and ensure that everything is planned, structured, and tested…

I have been in sales operations for 13 years and have also managed broad area of responsibilities in line to business analysis.

I possess expertise in various skills and can deliver outstanding performance in any specific area required. I am adaptable in managing my time efficiently, utilizing all available tools to expedite t…

Looking for work from home opportunity. Recently a team supervisor for a credit card fraud detection campaign. Formerly a training facilitator for an e-commerce brand. With years of experience in the…

Customer Service Representative for 3 Years for American Express(US) and Philips ANZ.

Together, we will bring out the best in each individual and ensure your employees are engaged and motivated to achieve remarkable results. My expertise lies in optimizing operational processes for eff…

If you want to achieve your goals and get things done efficiently, look no further – hire me! With a passion for excellence and a proven track record of success, I am ready to bring my dedication and…

Proficient and seasoned Team Leader with a demonstrable history of orchestrating successful outcomes. Adept at cultivating collaborative environments that drive performance beyond objectives. Experien…

I have multiple experience with admin tasks, customer service, managing team, managing client complaints and dealing with clients directly.

I'm currently working as an Instructional Designer with experience in using the following tools: Articulate Storyline, Rise, Camtasia, SnagIt, Powerpoint, Google Slides, Canva, LMS, and Epiplex Simula…

As a professional, I am passionate about utilizing my skills to deliver high-quality work and build valuable relationships with my clients. My expertise includes project management and graphic design,…

I do have 5 years BPO Experience which comprises of both inbound and outbound calls. 2 years in Healthcare account, 1 years in Sales account and 2 year in Food Delivery account in Total. I was promote…

Excellent oral and written English communication skills, creating positive customer experience. Ability to work with minimum supervision. Highly skilled leader with skills in delegating tasks, trainin…

Experienced call center agent for 8+ years in the BPO Industry. The highest position attained is Sales Team Leader for 2+ years with a background as a Community Support Specialist Moderator in Intuit…

Professionally, I have 10 years of experience in the BPO industry and 2 years of being a Virtual/Admin Assistant. As an assistant I was asked to create Drip Campaigns, Newsletters, and even Website pa…

Iam a college graduate taking up bachelor of secondary eduaction major in english..and i am willing to help people to learn in english language

One and a half years as an Analyst working with data clean up and dashboard creationTwo and a half years as an Analyst working in data clean up, processing claims, reviewing and checking of client det…

I have 9 years of call center experience across 3 BPOs. The first was with Telecommunications. I gained the skill of being tech savvy, receive Tier 3 escalation calls and selling our subscriptions and…

I have excellent communication skill in giving and providing information to my team and people that surrounds me. I have a strong leadership skill because I have managed and motivated peers effecti…

I possess over a decade of expertise within the BPO sector, where my journey has spanned various roles, starting as an agent and progressing to the positions of Supervisor and Operations Manager. My d…

Hi there! I'm Kris, a dedicated and experienced Training Specialist. I have a strong background in curriculum design, coaching, and exceptional proficiency in spoken and written English. Throughout…

- I use my skills in outbound sales, lead generation, team managing, coaching, data-driven decision-making, calendar management, and email management to deliver high-quality work and achieve your goal…

Immense 17 turning 18 (08/22/2005) years successful and professional experience in Customer Service and Support with recognized strengths in Auditing, Coaching, Training and Development, Card Services…

Proven capability in the field of Contact Centre with over 17 years of established experience in Customer Support via Inbound/Outbound, Email and Social Media platform.Established experience in both t…

My name is Claire, and I can adapt to unconventional circumstances with ease. I constantly find myself interested, especially about topics I can learn from and get better at. I'm always interested in…

I started as a phone agent for a Tech account. After one year, I transferred to CS and supported an E-commerce account. I was then promoted as a Team Lead and handled hybrid (phone, email and chat) te…

I have an eight-year tenure in the learning and development industry, starting my career as an online ESL teacher and working my way up to becoming a team leader and a trainer. I started my own traini…

I am a continuous performer since I started working way back 2015. I am now a Coach/Trainer in my current employer for more than a year. I handled customer service, technical support, sales (inbound,…

Experienced Sales Team Lead with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Global Services, Customer Support, Customer Service Management, Customer Relations…

Skills in Microsoft Office Applications, Internet Savvy, 4 years experience in Call Center Industry.

- Creation of Invoices - Supervision of Staff - Creation of Month-end reports - Team Lead - Accounts Receivables - Creation of itineraries and Organize Travel

My name is Liz, 30 years old. I previously worked as a Team Manager in an international sales account, that's telco. I am a goal driven individual, passionate in teaching and exploring to learn more i…

With 9 years of solid experience in call center operations and a proven track record of motivating teams to exceed performance targets. Demonstrated ability to lead and develop high-performing team me…

With over 16years of working experience and spent last 6 years as a branch head at PJ Lhuillier Group of Companies, I have developed and demonstrated strong customer service and interpersonal skills,…

Great work ethic fast learner

3 years as a Customer Service Representative in a Travel Account with GDS (Sabre, Amadeus and Farelogix) and 1 year and 6 months as a Lead Quality Analyst.

I'm a call center coach for 2 years now. I've worked for customer service for a total of 8 years, particularly for eBay and Microsoft. I don't have any experience being a virtual assistant but I'm a f…

• With more than12 years in technical and customer support roles • Mentored New Hires and Frontline agents through feedback and coaching development • Coached and developed tenured agents to provide…

- 9+ years of experience in customer service, collections, and supervisory roles- Strong ability to handle customers with utmost respect and maintain high-quality service- Proven track record of super…

no skill summary

For being in a call center for almost a decade. I have more than enough skills to cater client/customer basic or even complicated needs that requires critical thinking and decision making.

- Leads and manages a team of CSRs in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues/complaints, placing sales orders). Ensures that each tea…

More than 10 years of experience in relationship management and account management. Naturally curious. Very passionate about learning new skills and thrive in environments where much is expected. P…

I worked as an English teacher to Korean students for 4 years. I teach basic English skills including reading, writing and speaking. I make sure to execute lessons efficiently using different styles o…

I have been part of the BPO/ITO industry for 13 years with experience in technical support, customer service and quality assurance posts. I have a proven track record of success in quality assurance.…

HR Generalist, Content and Knowledge Management Analyst/Specialist, Scrum Master

Self-motivated professional with 8 years of people management and administrative experience. Currently seeking a new career opportunity in a home-based work set-up. See my resume here: https://drive.g…

12 years of experience in the BPO industry handling Customer Service (B2B and B2C), Content Moderation, and Technical Support as an Agent, Quality Analyst, and Operations Team Lead.

A goal-driven professional who is hardworking and aims for quality outputs. Works well with or without a team. Leads by example, is competitive, and keeps professional relationships with the team and…

Has work experience for multiple handing over of sectional areas of projects in the construction industry. Works involve the following:* guides & monitors Contractor's submittal schedules,* technical…

A student currently taking my bachelor’s degree finding a part time work for an extra income. I am a computer literate—knows how to use MS Word, Powerpoint, Spreadsheet, Gmail, Google Drive, Meet, Cal…

• Experienced Team Manager/ Supervisor with demonstrated history of working both in the financial services industry and healthcare services Industry• Experienced in Revenue Cycle Management in Healthc…

As a professional, I already have a lot of career experience. From being a Customer Service Specialist(Sales, Tech Support, etc.) , Quality Analyst on a contact center and currently, as a Quality Anal…

My Mission and Vision are to advance the state of the ART and SCIENCE of Training and Development to unleash limitless potential. Providing worldclass training with only one thing in mind is to take y…

I have been in the BPO Industry ever since I graduated back in 2013. I believe the skills I've accumulated over the years have honed, not only my communication, but also my leadership and technical sk…

As a Payroll analyst for almost 2 years I have knowledge in Microsoft & Google, I don'thave any experience on any system because our payroll is manually entered on microsoft excel, but I do believe th…

With 11 years of experience in customer service, I believe I have developed all the necessary skills to excel in this role. My expertise in customer service stems from my time as a customer service re…

I worked in BPO Industry for more than 8 years where I have honed my ability to handle various customer inquiries, resolve complaints, and provide accurate information. My previous roles have allowed…

Self-motivated and cheerful professional with 15+ years experience of customer service, bid and contract management with an IT Services and IT Consulting organization. Seeking a role, where I will b…

I have been in a call center industry for about 17 years already not only in a position of entry level but most of it as support line Team Leader, Supervisor or Team Manager etc and by the tenure of i…

I am Steven Galang and I'm an experienced manager that leads a group of associates to hit our daily targets/KPI. I'm also skilled with data analysis (data-driven person) to help plan and to make sure…

A dedicated individual with excellent interpersonal and communication skills, willing to work under pressure and is seasoned to conflict resolution.

I'm a team leader and mentor, and I'm passionate about helping people to reach their potential. I'm motivated, disciplined and thrive on coaching, monitoring and guiding my teams to success. My skills…

Manage daily BPO operations

I can edit in Photoshop, Premiere Pro, and After Effects. Additionally, I have experience coaching games such as CSGO and Valorant.

I’m a data-driven and insightful Recruitment Manager who is passionate about building the most effective workforces possible. With over 7 years of Recruitment experience all over NAM region, From priv…

-Drive growth (sales) capability & performance -Direct Coaching & Monitoring (Coaches & Experts) Responsible for opening and closing at end of the day -Assist in developing sales scripts, training a…

Assess, coach, recognize and develop employees capabilities and process knowledge. Collaborate new ideas and engage team into a meaningful conversation to create innovation. Oversees staff training…

I worked in HP for 5 years where I focused on supporting the SAP IT needs of the client. I also worked as Incident manager and business continuity processes. After with worked as part of USANA marke…

I am very flexible working remotely, given that I was part of a pioneer team for chat support. Became the Quality Assurance lead handling 90+ agents. Worksheets, meetings, coaching, etc. are some of m…

As a Virtual Professional, I can provide remote administrative support for you and your business and assist you with your day-to-day operations. I am a highly skilled and successful team leader and…

I've been working as a Customer Service Representative for 7 years. 1 year as technical support representative and 6 years under a healthcare company. I have also been a mentor and my task include but…

Excellent in using MS Word and PPT, trained in research anf academic writing.

Client Trust and Satisfaction are my utmost goal! Hi, my name is Laiviña, and if you're looking for someone who can help you stay organized and on top of your business — keeping internal and client-f…

Training, Training Material, Content Writing, Powerpoint, Basic Excel, Word,

I am organized and goal getter. I want to finish what I have started obtaining the best results possible. I am versatile and motivated. Having handled some employees made me a better person and unders…

I am interested and seeking for VA opening that doesn’t require experience.I may not have the experience as a virtual assistant but I’m very much confident on the qualities I have that will help me in…

A former BPO Operations Manager who is now seeking employment as a Virtual Assistant. Knowledgable in Inbox and Calendar management and can also work on handling travel management and administrative t…

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person wh…

Assertive Studio Manager using considerable industry experience to engage and build valuable client bases, with demonstrated skills in providing customer’s satisfaction and mentoring skills. Highly ef…

As an adept Operations Team Manager, I have a well-rounded skill set in customer service, sales and honed talents in data analysis, reporting and developmental coaching, making me an ideal fit for the…

I’m a Fitness and Wellness Coach with specialty in personal training, weight loss, muscle development, strength and conditioning and power building. I was a former Associate Coach from a training and…

• Perform clerical activities to support employees and other administrative staff. • Maintains accurate and up to date permanent records and attendance reports. • Executes automated data entry assig…

A person who loves to build a better communication with other peole and someone who can work under pressure and willing to learn on different fields of the corporate and business work. A consistent…

Creates & Communicates Knowledge: Designs & delivers multi-media learning solutions Organizes & Manages Learning Materials: Structures knowledge that is easy to find, maintain and scale; keeps knowle…