Bpo Operations Manager

I am dependable, fast learner and can easily cope up with my surroundings. 9 years in IT industry and almost 10 years of experience in BPO and Customer Service.

• Handling group of supervisors in a BPO setup. • Identify potential risks and develop strategies to mitigate them. • Ensure that SLAs are met

I am a former team leader with 10-years of experience managing back-office operations who is devoted, knowledgeable and motivated. Background in both the software and platforms field of work namely da…

Jonhllery (JL) - Senior Recruitment Consultant| People Professional | Engager| Founder and Chief Executive Officer of JLR ConsultancyJonhllery, affectionately known as JL to his friends and family, st…

5 Years BPO experience - U.S. Telco account - International website creating platform - Credit card/Financial account - Online accommodation account

With more than a decade experience in BPO from frontline support, quality assurance, team/operations management, operational excellence, process improvements and senior leadership.

Highly skilled Executive Assistant with 11 years of experience in graphic design, social media management/administration, and project management/administration. Seeking a position to utilize my expert…

Team leader*Supervising a team of 15+ customer service representative for more than 2 years in Teletech*Provide progress reports and metrics to systems support manager*Establishing effective communica…

I have an extensive background in the field of Customer Service. Skills in account management and leadership are my primary strengths. Having worked both as a customer support associate and a Team Lea…

APPLICATION EXPERIENCE• Billing/ Accounts Receivable• Salesforce (CRM)• Health Information Management• Expertise in Client tools• Knowledge in MS office applicationsHighlights• Knowledge of medical re…

I am a skilled trainer, mentor, supervisor and customer service. I am an IT graduate and is also skilled in utilizing different tools, applications and software. I am currently working as a chat suppo…

Fraud analyst for 1 and a half year in BPO.

I have been in the BPO industry for 16 years since 2007, most of which was in Customer Service, however, I also have a background in Financial programs and Captioning programs. Providing these service…

College graduate with 7 yeras working experience in BPO with different line of businesses,costumer service oriented.Can work under pressure with minimal supervision.

Hi! This is Maci, a tenured BPO employee with 10 years of experience in Customer Service. I have been part of the management team as a Team Lead and a Quality Specialist for 2 1/2 years where I was ab…

To seize every opportunity and pursue my careerin a challenging environment that will maximize my potentials and utilize myskills.

With over 15 years of experience in managing diverse teams, presenting to clients, and maintaining Key Performance Indicators (KPIs), I believe that my background and skills would be an excellent fit…

With 12 years of solid experience in the industry specializing in Customer service, Back office administration, Billing & collections, Financial, Sales, and retention. Excellent motivation, Leadership…

A Customer Support Specialist with a proven track record and over 2 years of hands-on experience in the dynamic world of call centers. My journey has equipped me with a diverse skill set, particularly…

Looking for a VA to get the job done, Your Way? LOOK NO FURTHER! I can help you with your daily grind by managing your timeline, dates, and tasks without occupying your valuable time. I'm a quick lear…

I manage secretarial duties like sorting and sending mail as professional. well experienced in different areas such administrative task, creating PowerPoint presentation, arranging reports and paper w…

Data entry is one of the key aspects of a company's growth and success. It is important in understanding and analyzing your customers and market, their trends and changes, and is vital in making decis…

With more than 10 years working with the BPO industry specializes customer service engagement, and competence as a team leader, back-office support for both voice and non-voice. I am highly motivated…

? Strong verbal communications. ? Good problem-solving skills. ? Good interpersonal skills. ? High volume workload skills. ? Knowledgeable in Microsoft Office Applications such as Microsoft Word,…

I'm the best as being a team player, I always make sure that my task is done before I end my day with a proficiency and quality.

I am a reliable, capable and enthusiastic manager who is able to take on the management and coordinated duties of any leadership role. Possessing extensive experience of supporting, developing and mot…

A hard working mom with 4 kids that has a BPO experience for about 6 years now, with an honest and polite attitude and team player that don't like any lates and absences. I am an awardee for being th…

As a virtual assistant, I am a versatile and reliable professional dedicated to supporting individuals and businesses with their administrative, organizational, and communication needs. With a strong…

Given the length of my experience as an analyst with my previous company. I have been exposed to lot of reports and emails. I always received positive feedbacks from my supervisors. I work efficiently…

I began my career in BPO industry. I spent over 9 years working in a high-volume call center, being the frontline of support. I am a highly responsible person with a positive attitude. In my previous…

A results-driven professional with a background in resolving complex problems across various fields. Skilled in statistical analysis for operational solutions and providing actionable advice to manage…

I have been working in the BPO industry for 18 years and throughout the years I have acquired skills to coach, develop people as well as train them on the product that we service. I have also acquired…

Small things brings great things, one objective or goal of each work is to achieve great outcomes and with that, learning and doing it accordingly will help each team or individual to accomplish the t…

Proven background in sales and services with emphasis on customer care. Works well in challenging and deadline-oriented environments. A good team player with excellent communication, leadership, motiv…

17 years of rich experience in Operations Management, Training & Quality Delivery, Projects, Transitions, Client Service/Relations, Talent & Leadership Development

Manager with 10+ years of experience handling operations in a BPO setting for US-based clients. Successfully pioneered a number of accounts handling Accounts Receivables, Order to Cash, Customer Servi…

Graduate of Bachelor of Science in Electronics Engineering in Malayan Colleges Laguna. Eager to learn new things and can adapt easily.

Hi there, I'm Jeyrix. I am motivated, determined, and has a great mindset person. A future educator specializes in the field of sciences. I am a person who stumbled and failed many times?over a billio…

I am an Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultiv…

I have been working in the call center or BPO industry for almost 4 years. I have been with multiple accounts like sales, billing, and retention. I'm proud of all the experience I have acquired. I hav…

I'm a professional with 10 years of experience in BPO, specifically for travel and hospitality accounts. I have 4 years of experience as a customer service representative and 6 years as part of a lead…

Goal oriented and possesses a strong work ethic. Committed to providing excellent customer service to guests to ensure that they have a positive rental experience.

I have over two years of experience in the hospitality industry and one year of experience working in the BPO sector, where I have developed and sharpened my managerial and customer service skills.

An individual with a solid background in customer service, administrative support, and executive assistance. Over the past 5 years since I graduated with a Bachelor's Degree in Tourism Management, I h…

Knowledgeable, skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer and problem-solver. Superb mentorship over si…

As a skilled customer service representative, I excel in clear and empathetic communication, ensuring that I actively listen to customer inquiries and concerns, and provide accurate and concise inform…

I am a highly committed person that looks for opportunities to use my knowledge and expertise. I am a highly reliable person that does well under pressure. I want to continuously provide value and sup…

An experienced Leader with a demonstrated history of working in Human Capital Management Industry and Financial Industry (Banking). I am skilled in employee engagement, performance management, team ma…

i worked in BPO industry since 2021 . my first job in BPO is Amazon account. Its an Inbound call, we answer call from customer who have an issue or concern to their items that they order like asking w…

In today's dynamic and data-centric business landscape, professionals who effortlessly navigate between project management and data analysis are in high demand. My career transition from Operations Su…

Hello there!I'm a versatile professional skilled in Order Management, Client Relations, Accounts Receivable, and Project Coordination. With a track record of excellence in these roles, I'm ready to en…

With 13 years experiencein BPO industry, 4 years in management role. I am confident that i can provide superior admin support to individuals, teams and organization. I wear many hats - email and calen…

Dedicated individual with experience in providing development to all levels of an organization. An experienced supervisor with the ability to train and motivate staff to meet challenging performance t…

Experienced Call Center Team Manager with over 12 years of experience in managing and training teams of customer service representatives specialized in banking vertical and motor claims insurance. Ski…

Oversaw the whole operations process for 8+ years, devised and monitored the processes to ensure accuracy and resolved issues.Solid organizational skills with the ability to multi-task, work under pre…

I have more than 2 years of experience teaching in a BPO company about language and banking operations process topics for both local and international employees

Computer Literate Knowledgeable in MS Word, Excel and PowerPoint Can speak in English Can work double time and over time Expert in typing fast pace Customer service Time management Active Liste…

12 Years of BPO experience in the field of Accounting Intelligent Operations with in-depth skills and knowledge in operational management. Passionate in process improvements through efficiency and lev…

• Currently Managing CS Evaluations, Article Review / Publish, Company Community Moderator and Document Management.• Good at Managing the Implementation of projects, ensuring that all tasks are comple…

- Leads and manages a team of CSRs in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues/complaints, placing sales orders). Ensures that each tea…

I am a Digital Marketing specialist who is skilled in website building, social media marketing, email marketing and website development. I have an experienced in customer service and project manag…

I started my first job a couple of months right after i graduated back in 2019 as a cook where i started to develop my skills and learned the importance of being punctual, providing great customer ser…

Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area Develop strategies to improve staffing proc…

Training professional with extensive leadership experience in staff development, process and productivity improvement, performance management and curriculum design. Team-oriented Training and Developm…

I am a hardworking person, who is willing to learn and grow in a new environment. I can work under pressure and I am also a multitasker. I love to deal with customers, it made me have compassion with…

Throughout my career, I have gained comprehensive experience in digital marketing, leveraging various strategies and platforms to drive brand awareness, increase website traffic, and generate leads. I…

Worked in AR Billing for 11 years (2006-2017). Reconciling, analyzing and posting payments using Rhumba Legacy Mainframe and Oracle. Managed 18-22 Transaction Premium Analysts (AR Billers) for 8 year…

echnical - Exposed in Citrix Workspace - Familiar with Salesforce.com - Proficient in using Microsoft office suit - Basic Knowledge in using Salesforce.com - Exposed in using SAP Non-Technical…

I have been working in the BPO industry for well over 10 years. I have experience with different lines of businesses from customer service accounts, technical support, as well as sales. My work experi…

I am a hardworking, passionate, self-motivated, and reliable person towards work. i am able to work under pressure.

My expertise is in Team Management in a BPO set up. I have skills in managing projects, creating KPIs in line with the clients requirements, I also create governance to help our projects succeed. Coac…

Fast pace work, diligent and open to over time and great communication skills, willing to be trained

I am an enthusiastic,self motivated reliable,responsible and hard working person.

Experienced Business Leader with a demonstrated history of working in the Business Process Outsourcing, E-Commerce, and Services Industry. Skilled in People and Business Management, Customer Service,…

- Fraud Analyst ( Financial Institution - HSBC for 6 Years )- Quality Auditor ( Home Loan Originations - Loan Applications at JP Morgan Chase for 7 years)- Supervisor / Manager / Business Insights Man…

Thank you for giving me the opportunity to answer this question. I already have the skills and qualities to match the job description. I am industrious, hard-working, an excellent team worker and coll…

A Paralegal with 7 years of experience and a Customer Support Specialist with 3 years of experience in the BPO industry.

I have been in the IT industry for years as an IT helpdesk manager - Service Desk supporting MS, Azure, Cloud. I troubleshoot technical related to software issues, software installation and creating s…

I have been part of the BPO/ITO industry for 13 years with experience in technical support, customer service and quality assurance posts. I have a proven track record of success in quality assurance.…

Observes classes/teachers for effective and competent delivery of the curriculum. Leads in the planning of programs and activities. Coordinates with the subject area division supervisors in preparing…

I had 2 BPO experience the 1st one is from Teleperformance i worked there as a Email and Chat Support for 16 Months. 2nd one is from Telesynergy i worked there for 3 Months as Customer Service Represe…

Monitored adherence and average handling time while maintaining service level. Ensured call center employees are actively contributing to the assigned queues. Approved associate time off based on st…

Willing to learn Know how to provide excellent customer service Able to adopt to changes

Dedicated and detail-oriented Customer Care Specialist with over 7 years of experience. Demonstrated success in collaborating with clients and equipped with a solid commitment to providing high-qualit…

I am 2o years of age and I am eager to learn more about this industry. I worked in a BPO Company (Teleperformance) so I have an experience in customer care services.

• Perform cost benefit and needs research of existing and potential customers to meet their needs. • Establish, develop, and maintain positive business and customer relationships • Identify custom…

My expertise lies in: Financial analysis: I possess strong analytical skills and can assess financial data to evaluate investment opportunities, analyze company performance, and provide insightful…

I have good communication skills as I have worked as a customer service representative for almost a year. I am a fast learner, the reason why I got an easy promotion in my job. I gained an ability to…

I worked as a Customer Care Representative and Reservation Sales Specialist at Sutherland Global Services for 2 years and 3 months. I was able to handle a team for 5 months starting December of 2022 u…

Registered Nurse for over a decade - with hospital experience spanning Pediatrics/NICU, OBGYNE, Medical-Surgical and ER. With knowledge of Home Health Process and been part of Operations.

12 years of experience in the BPO industry handling Customer Service (B2B and B2C), Content Moderation, and Technical Support as an Agent, Quality Analyst, and Operations Team Lead.

1. Business Management: Ability to effectively manage all aspects of a business, including operations, finances, marketing, and customer service.2. Leadership: Skills to lead and motivate a team, dele…

Hardworking Fast Learner

I have a bubbly and a bright personality. I am adventurous, I love to travel ??????. I can multi task, while sipping my favorite a coffee ??… I am dependable, I am proficient in Office and a fast lear…

I have been with support for over 15 years as a Team Manager. Primarily to coach associates to meet their KPI's on a weekly basis and work on a specific KPI for improvement by listening to calls and g…

Expertise in Learning and Development (most especially in the field of Sales and Marketing). Superb in business assessment and analysis; Outstanding Management & Leadership skills; trustworthy employ…

To work in a environment which encourage me to succeed and grow professionally where i can utilized my skill and knowledge appropriately.

I am flexible and can adjust well depending on the task / job provided. I believe that coordination and communication is a strong key to a successful task.

In summary, I have worked for the past ~17 years in the BPO Industry. I started as a Sales Representative and took calls for a little over a year. I was a Sales Team Manager for almost 4 years with 10…

Seeking a part time job

I am currently working on a advertising company as Admin and Purchasing Assistant for 1 year after I graduated my college degree. As I have been working, I have been using my free time in developing s…

In quest of a position of Call Center Agent to utilize my communication and problem-solving skills in providing effective assistance to customers. I am interested in tightening up with this company.

Graduate of BS Psychology last June 2019. Work in Medical Customer Service as Consultant for more than 2 years and half, assisting Members and Doctors providing benefits and explaining Medical claim…

Bpo. Handling premium accounts for shipping.. Via non voice sending emails, handling any info needed regarding with the shipment history.

Experienced and accomplished leader with exceptional team management skills. Adept at setting clear goals and motivating teams to achieve outstanding results. Possesses strong communication and collab…

Training supervisors are responsible for the coordination of training and development within a company. Our job is to identify training center needs, evaluate training initiatives, and maintain staff…

The experience and skills I have gained while working in a BPO company, such as Accenture, and my knowledge of the life insurance industry make me well-equipped for a transition into a virtual assista…

Passionate about nurturing a positive and thriving work culture, I am an accomplished Employee Engagement Manager with a proven track record of fostering a connected and motivated workforce. With a de…

With 12 years professional experience as an HR in the IT/BPO industry. The primary point of contact for Philippines Office and is in charge of managing the operations of the company. Has a wide range…

Dedicated Human Resources professional bringing more than 8 years of expertise in Shared Services with an end-to-end process background in Onboarding and Data Management. Eager to contribute to team s…

Are you overwhelmed with tasks and in dire need of help? Look no further! Allow me to introduce myself as your Virtual Assistant (VA). I can offer the following services: - VA for various tasks (a…

High-performing and results-driven Operations Manager with more than two years of management experience and eight years of customer service experience delivering successful improvements for business o…

Operations ManagementProject Manager>Facebook Ads ManagerData ManagementGraphic Design

Hi this is Jhovelyn B. Bellen. You can call me Jhov for short. I do have almost 8 months of experience as a Customer Sales Representative in a BPO Company. I also loved making contents , videos , Edit…

As a virtual assistant, I am able to perform adminiatrative task, like calling and answering calls and emails. It is also an advantage to have a 2year experience as a customer representative to a trav…

To continue my career with an organization that will utilize my Management, Training, Supervision and Administrative skills to benefit mutual growth and success.

I am open to learning whatever that is important for my advancement. My enthusiasm and commitment drive me to put my best into whatever I am doing, constantly going above and beyond what is required.…

Customer Service Representative and Order Line Representative way back 2018 for a BPO Company. Can do editing in CANVA. Able to do works with Google Office.

I am a hard-working and driven individual who isn't afraid to face a challenge. I love learning new things and is passionate about making any work more effective and efficient than it currently is. I…

Teaching High School Students in the Philippines ESL teacher part time -2yrs

Excellent Customer Service Skills Excellent Communication Skills Excellent Decision Making Skills Excellent Problem Solving Skills

My Mission and Vision are to advance the state of the ART and SCIENCE of Training and Development to unleash limitless potential. Providing worldclass training with only one thing in mind is to take y…

I have a strong communication skills, flexible, and enthusiastic. I can work under pressure, I don't tolerate wrong ethics and willing to learn. I am Hardworking, ready for challenges and excite…

• BE Focal. SLA and KPI Monitoring thru OE Dashboard updates • Management of AYS Team/SME Team/Analytics/Processors • People Accounting/Management • Compliance Management • Quality Management • I…

Data Entry Project Management Virtual Assistance Transcriptionist Personal Assistance Organizing files Managing teams

I don't have much experience about anything but I am willing to learn and is good at multi-tasking and is flexible. I used to work as a BPO Agent and has experience in writing and talking to internati…

First and foremost, me being a CSR maintains a positive and friendly attitude towards customers. I understand the importance of creating a pleasant interaction, as this not only enhances the customer…

• Communication - Being able to communicate clearly with the client. • Emotional intelligence - With strong emotional intelligence can relate to others and maintain a level head in the face of emotio…

I've never worked online to be honest but i'm really willing to learn and to earn. I've became a manger for a food chain company in less than 5 months working, and i know i can apply this in online jo…

Efficient and versatile General Virtual Assistant providing comprehensive administrative support for seamless operations and increased productivity.

As an experienced real estate professional with more than 10 years of experience working with Brokers, Realtors, Agents, Investors, Wholesalers, and Property Management companies, I believe that I hav…

Hello! My name is Judian I'm 26 years old Im fast learner, hard working person, optimistic,earger to learn new things,and also I can do a multi tasking task.

Well exposed to admin tasks specifically creating and analyzing analytic reports. Keen to details and can resolve process failures since I am currently working with Startek Philippines Inc. as a Quali…

As an individual who thrives on analytical challenges, I have honed my critical thinking skills through academic accomplishments and professional experiences. My capacity to assess complex problems fr…

I am a seasoned leader with extensive knowledge in Operation Management, Vendor Management, Compliance, Collections. Customer Service Tech Support, Sales, Marketing, Social Media Marketing and General…

I'm a Bachelors Degree under Tourism Management, I worked as a Travel consultant for 5 years catering customers from US going to different parts of the world. With this , it helped me to excel in cust…

I am a highly knowledgeable professional with expertise in training, appointment setting, sales, and quality assurance. My experience includes delivering comprehensive training programs, providing con…

Proficient in English Communication and WrittenSAP LiterateProficient in Microsoft Office , Excel, PowerpointPeople ManagementPhoto and Video Editing Skills

Self-motivated and cheerful professional with 15+ years experience of customer service, bid and contract management with an IT Services and IT Consulting organization. Seeking a role, where I will b…

I am currently a team lead assisting representatives in client concerns. Processing reports and Answering client email concerns.

Computer Literate, Former OFW in Japan and has a Experience in BPO (Virgin Australia Airline CSR).

I am Steven Galang and I'm an experienced manager that leads a group of associates to hit our daily targets/KPI. I'm also skilled with data analysis (data-driven person) to help plan and to make sure…

Business Analyst with 10 years of experience in preparing and analyzing data to create visually appealing reports that develop actionable insights and present findings concisely. Quantitative expert w…

Communication Skills - Fluent in both verbal and written communication. Technical Skills - sound knowledge of tools like PowerPoint, MS Excel, MS Word, Google Docs, and Spreadsheets. Critical thinki…

Im a newbie in this industry. I have work experience. I work in a bpo industry for almost 2 years and Im a college undergrad. Im a fast learner and I want to prove myself in this industry. Im willing…

Results-oriented Operations Manager and previous Operations Team Leader with 9 years’ experience on-boarding, developing, and motivating high-performance teams that consistently produce upwards sales…

Experienced and results-driven Operations Manager with a successful track record in the BPO industry. Highly skilled in leading cross-functional teams, optimizing operational efficiency, and deliverin…

- Act as a bridge between business stakeholders and development teams, facilitating regular meetings, feedback sessions, and retrospectives to promote continuous improvement and ensure alignment. - F…

A syllogistic maverick guy in the midst of being a maladroit stoic lad trapped in a gladiatorial and altruistic man's body. A graduate of Bachelor of Arts in Communication Major in Broadcast Journalis…

Online ESL teacher with Chinese / Japanases Students for both young learners and adult.      The Front Desk Attendant assists the FrontOffice Manager in the reservation, check-in, check-out process of…

Years of experience in BPO - Operations, Training, Quality and Reporting Background in Customer Service, Technical Support, Content Moderation, Retail, Health/Ancestry, Banking Industry and Credit Op…

Two years of experience in Sales, Voice, and non-voice accounts; A Quality analyst for four years in the BPO industry Entered the world of Insurance agencies with a US base Account for 4 years up to…

Hi. I'm a student who's eager to learn new things and determined to be familiar with it. I'm friendly and work in a team effort. I can work under pressure.

Manage daily BPO operations

I am Rosette Lopez. I am a hardworking employee who is self-disciplined and dedicated to a certain job. I would also describe myself as a multitasker, a fast learner, and a team player. I am a great c…

I have been working in operations for the past 3 years, and I have a proven track record of success in leading and managing teams, improving efficiency, and reducing costs. I was responsible for a te…

I am an engineer by profession having an expertise in property management industry for almost 5 years. I have experience in preparation of budget proposal for the property, conduct regular coordinatio…

I am a great team leader, and I solve problems on every task. I was a team leader and a QA in my previous task.

I am studying Information Technology, since I was a kid always liked Computer services, I also know how to code different languages. Tech savvy and have any technical skills like Windows OS Microso…

Aligning employees to organization objectives and enhancing staff performance. Supporting employee development, relation and build trust. Planning strategic HR initiatives.

Time Management Skills Communication Skills Easy to learn and adapt in changin working environment

I commit to innovation, cutting-edge technology, and customer-centricity that resonates with my professional values. I am eager to contribute my expertise and collaborate with talented teams to develo…

Experience on taking calls whether it is a member or a proffessionals. 7 months in BPO industry and counting.

With a formal educational background in accountancy, business, and management as well as in BS Psychology, paired with my proven and acquired skills in the banking, clerical, and customer service indu…

I'm currently working as a Client Sevices Manager for a Global Company - Depository Trust and Clearing Corporation. I manage 16 agents across Manila, Chennai and Tokyo. I'm proficient in excel, powerp…

Screened, interviewed, and managed a minimum of 15 quality assurance representatives (depending on the need during ramp seasons) that are distributed across 5 LOBs depending on client needs. Generate…

I have no experience but I’m willing to learn new things

Im able to work remotely with limited supervious. Easily adopt at work. Result drivern, keen to details, analytical and able to work beyond what ia needed.

As a highly skilled team manager with an overall experience of 11 years in the BPO industry, I believe my expertise aligns well with the future hiring of your company, as I have worked in this industr…

Hi. My name is Joane Daryl Saudoc, a sales and marketing executive with a passion for meeting my customers need, building strong partnership with my clients and getting projects completed on schedule.…

-Drive growth (sales) capability & performance -Direct Coaching & Monitoring (Coaches & Experts) Responsible for opening and closing at end of the day -Assist in developing sales scripts, training a…

As a business partner, I am skilled in partnering with different clients abroad and supporting employee day to day operations. I do strategic planning to ensure employee attrition and retention. I als…

I’m a Bachelor’s Graduate with more than 5 years of working experience in the BPO world and 2 years as a Virtual Assistant. I am the top agent of my team and considering my experience, qualifications,…

More than 8 years in Customer Service handling back-office set-up, Technical Support, Financial and Marketing. 3 years Total in Management Role.

Operations Management, Customer Service, Coaching, Customer Satisfaction, Business Process Improvement, team building, and leadership.

Customer Service Manager Manager with 14 years of BPO experience in Customer Service, Sales and Technical Support. I have holistic knowledge when it comes to improving performance and overcoming chall…

Assess, coach, recognize and develop employees capabilities and process knowledge. Collaborate new ideas and engage team into a meaningful conversation to create innovation. Oversees staff training…

I've been working in the BPO/Customer service industry since 2009. I am a team player who loves to collaborate with different people and create a solid strategy on how to get things done effectively a…

I can adjust easily and do my job

- Computer Literate- Can use English Grammar effectively and properly- Technical Support Representative (Software/Hardware concerns)- Manager of Business Process Outsourcing (IT Company)- Customer Ser…

I'm hardworking, and determined. Willing to learn and grow.

To gain more knowledge and confidence in working career explore my strength and possible career opportunities I'm an organized person,dependable person,hand working,calm and fast learner person...

 Effectively and efficiently manage the sub-vertical/functions' day-to-day operations, which may include multiple Business Units and Manila and/or Cebu teams.  Partner with global transformation res…

A Registered Nurse in the Philippines with more than 10 years of experience with the BPO industry primarily serving one of the top health insurances in the US. With 2 years experience as a Healthcare…

Operations Manager II with more than 14 years of BPO experience in multi-departments ranging from new-hire support to operations handling. Equipped with added expertise in client relations championing…

Greetings! I'm Tim, an accomplished virtual assistant with a solid background in the BPO industry.Over the course of my 10-year career, I have garnered extensive experience and honed my skills in vari…

Banking and Finance graduate from the Polytechnic University of the Philippines - Manila working in the BPO industry for almost 7 years - both for voice and chat retention.Assigned to handle and curre…

- I am hardworking, highly professional in doing my work and fast learner.- I can type the speed of 95 words per minute with 88?curacy.- I am very focused and highly reliable in this job.- I have earn…

VIRTUAL ASSISTANT Product Research • I can list any product base on my client's criteria. I might need for my client to provide a zik account to look for products. ( I can also use other searching…

Can perform various task, including answering emails, or scheduling meetings. Able to communicate, manage, problem-solving and other virtual task that ask

Dedicated and detail-oriented professional with almost 9 years of workforce management and call center operations experience with service excellence, experienced with various tools- Excel, IEX, Avaya…

* Computer Literate * Knows how to manage a project. * Working under a Telecommunication Company * Has more than 2 years of experience. * Knows how to adapt with environment. * Willing to attain…

I am a hard worker and dedicated employee. I adapt to new environments and culture easily. I am a team player and a good follower. I take my job seriously and learn from feedback and healthy criticims…

I am a highly skilled and experienced professional with a strong background in the BPO industry. With extensive experience as a Customer Service Representative, Product Trainer, and Supervisor, I have…

I help the team achieve our business goals through wholistic team and operations management.

I am a call center agent for a total of 5 years now. I answer calls and assist customer needs and provide solutions to their account-related problems.

Combined experience of more than 20 years working for companies in different industries. With over 10 years experience in Accounting (Banking/IT/Realty) and in Marketing/Sales/Customer Service (Banki…

As Operations Supervisor supervises the daily activities of an operational unit. Maintains workflow, staffing, and scheduling to achieve targeted operational and financial results. Being an Operations…

I Handles Business Reviews with Clients. Also from time to time, collaborate with HR to ensure implementation of consistent disciplinary action strategies in cases of compliance and violations. I als…

Customer support experience in chat, email and back office accounts management for e-commerce, financial software and automobile accounts. Customer support team leader experience involving team manage…

• A total of 4yrs+ successful years in the IT and BPO Industry • Awarded by my previous company as their IT Covid Hero due to the midst of pandemic, I prepared and handled the deployments, configurat…

Client Trust and Satisfaction are my utmost goal! Hi, my name is Laiviña, and if you're looking for someone who can help you stay organized and on top of your business — keeping internal and client-f…

-Ability to multitask and think one's feet -Computer Literate in Basic Microsoft Applications WORD, EXCELL, POWERPOINT -Ability to work under pressure -Excellent interpersonal and communication ski…

Self – motivated, goal driven and able to work under pressure and minimal supervision. Demonstrated history of producing accurate, timely performance reports with strict deadlines. Poised and competen…

I am the type of employee who has flexible skills that can adjust to any work that I'll be employed. Such as communication skill, management skill, leadership skill, problem solving skill, and marketi…

My first job was in a bank. I worked there for 5 years and then resigned when i got married. I am hardworking and meticulous. I do my work properly and in the best way that i could. I am a fast learne…

I have been an agent for customer care, technical support and out bound lead generation for multiple accounts. I have also been a team leader for more than 3 years before ending up as a campaign manag…

The are lots of summary skills that i want to discuss with you that is present in my profile such as I 'am active listener, Management / Leadearship skills. But how ever i want to be know as a worker…

Started in the BPO industry last 2005 and gained 2 years of experience as a Customer Service Representative. Worked as a Team Leader for 4 years in a Technical Account and continued my journey as an O…

I'm call center subject matter expert for 5 years. I organize emails, answering inqueries, and solving problems.

As a Customer Service Associate, I am dedicated to delivering exceptional customer experiences and ensuring complete satisfaction. With strong communication skills, a friendly and empathetic demeanor,…

-Studies and standardizes procedures to improve efficiency of subordinates and give recommendations and implement to ensure process improvement in order to help the program achieve its goals. Handle t…

Proficiency in Foreign Languages. Social Media Public Speaking

One of the pioneers of New Alchemy Limited, I helped set up the BPO company particularly in the development of their marketing strategies, brand marketing, and client development. Steeped in the busin…

I am typist with experience typing documents and written materials for small and medium-sized companies. I can type 60-80 wpm. If you need a typist I can help! I am experienced in using MS word , M…

I am knowledgeable in handling training and development administrative duties and I have the capability to handle duties in managing the workloads in my assigned field.

As a person with skills and passion in everything I do. This work that I'm applying is relevant to my previous business that I inclined with. Such as managing a small business that caters people wh…

I am a person who don't easily give up and I'm open for corrections. I am reliable and can work with minimal supervisions.

I am adaptable, dedicated and a quick-learner who wants to contribute to the success and profitability of the company through my effort, expertise and experiences.

I am responsible for supervising, managing, motivating team members, and help handle the day to day operations. The contact point for all team members, stock holders, and other colleagues through in a…

*Financial Management*Knowledgeable in financial products*MS Office literate

I’m an Operations Manager with an experience in the BPO industry specifically with e-commerce start up companies. • I oversee overall operational activities • Manage client relations and team perf…

I am a group leader of a non voice BPO account. I've been a Team leader since 2010 and been handling people for quite sometime. I also handle training, new hire reviewers and Team Leader on boarding,…

Passionate travel professional with more than 10years of experience in contracting, negotiations, and managing hotel portfolios for Middle East destinations.

I am a seasoned professional with years of experience in the Business Process Outsourcing vertical. I have a firm background in Financial Data Analysis, Fraud and Risk Mitigation, Research and Develop…

I can communicate in English, Filipino, and Hiligaynon languages. Also I have a Strong convincing power, a polite person, quickly understand anything, easily adapt the environment, Detail oriented and…

I'm currently managing Back Office Jobs in one of the US Banks located in Manila, Philippines. But prior managing a team, I have been in customer service for almost 10years in Online Shopping and Fina…

Hi I am KC Agres, I am seeking for a dynamic position in which I can launch my work and career, where I can showcase my knowledge, skills and expertise and grow proficiently. I am ideal to a position…

Professional and personable Customer Services Representative with 9 years of experience handling inbound and outbound calls for telecom, IT service, and web-based photo sharing/printing companies.

A former BPO Operations Manager who is now seeking employment as a Virtual Assistant. Knowledgable in Inbox and Calendar management and can also work on handling travel management and administrative t…

I am Arvin Fonellera, a passionate and dedicated professional with a Bachelor's degree in Elementary Education. With a solid educational foundation, I have honed my skills and gained valuable experien…

As an accomplished Operations Manager in the contact center industry, I bring a diverse skill set that includes expertise in technical support and customer service for email, chat, and voice lines of…

Has 10 years experience in BPO. Handled HR Shared Services for Benefits, Payroll, Retirement and end to end HR process (hiring to termination).

Hi im Tricia Jumalon and i can work both full time and part time. I am good when it comes to customer because i have patience and also i have an pleasing personality. One of my advantage is that im go…

to land a job as a virtual assistant using my outstanding administrative, organizational, and customer service skills. to operate as a virtual assistant to effectively assist people and organizations…

Let's talk about change and how we can pivot your operations to meet your Business Goals

I am a sales person and I am passionate in motivating people. My key strength is to manage telesales operations and maximize sales funnel.

KPI metrics

With over 12 years of experience in financial, telecommunications, technology, ride-hailing, travel and healthcare services, I am a results-driven leader focusing in training and L&D. With 7 years of…

Expert in MS Office and Google products with years of experience in supervisor and managerial roles.

I worked in customer service for 15 years but became a stay at home mom during the pandemic in 2019. I'm looking for jobs that fit my job skills and experience as well as fit my current home setup. I…

With over 5 years of relevant experience in Radiology and proven success in my profession's procedural and management aspects, I am confident that I can be a valuable contributor to your organization.…

I have been working in a BPO industry for almost 9 years. I have been promoted from agent to an SME,supervisor and a QA analyst. I have worked into different teams and have developed my leadership ski…

Proficient in English communication, Microsoft savvy. Communication and interpersonal skills. Listening skills. Relationship-building skills. Emotional intelligence. Organization and project manag…

Knowledgeable in handling customer concerns, able to adapt to fast pacing setting, would love to learn new skills that would help me in current or future role.

?Hires and trains Quality Assurance staff. ?Oversees the daily workflow and schedules of the team ?Motivate employees, resolve issues, and make difficult decisions ?Serve as a conduit of communicat…

Conceptually strong with an innovative, detail-oriented, coordination skills and analytical approach to the work. Self motivated, hardworking and goal oriented with a high degree of flexibility, creat…

I experience both the academic and corporate worlds, where I'm able to share my knowledge of mathematics and the products of the clients I work with. I assisted clients with payment processing and acc…

I am very compassionate and a hard-working person. Motivated enough to do challenges in this type of job.

Im a fulltime VP of operations and Freelance Video Editor and Graphic Designer.

I've been with BPO Industry for 5 years with multiple program and LOBs handled. I've been a financial associate and fraud analyst for 2 years and transitioned into operations management. I was a Te…

Results-driven Sales and Operations Officer with a proven track record in driving revenue growth and operational excellence. With more than years of experience in sales management and operations, I po…

Looking for a position where my skills will move the mission of the organization forward, my business skills will better utilize available resources and find new avenues to increase resources, and my…

Data Entry Data Management People Management Non Voice Claims Processing Correspondence and Appeals

I am a FRESHER. I am looking for additional income to support my family. I've been with BPO Industry for about 10 years now and looking forward to work at home. I am a very hard working person, passio…

I have 10 years experience working for a multi-national company and handled various roles.I worked as a customer care specialist, administrative operations support, bid support specialist doing end-to…

Executive Assistance | Administrative & Operations | Graphics | Social Media

I am a graduate, a literate in all aspects; such as in computer, media, information and critical literacy. I am always open to learning new knowledge in line of my work and willing to undergo training…

Project Management, Service/Process Improvement, Certified Lean Six Sigma - Yellow Belt

I am knowledgeable with basic computer technical skills and can assist users/customers with their concern. I am currently looking for a part time job and willing to be train for more skills and can ea…

As a Client Services Representative, I possess a diverse set of skills and experiences that enable me to excel in a variety of roles within a company. With a background in financial analysis, I am abl…

Responsible for the development, enhancement, and management of the contact center reporting.

I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels an…

Own and manage the day-to-day operations, providing a variety of collection activities across various industrial sectors. Provide development, coaching and mentoring to Circle Leaders (Supervisors)…

Diligent & knowledgeable customer care professional with eight years of experience in financial accounts. Capable of handling several tasks in a fast-paced setting. Able to resolve customer issues and…

Hi, I am Audrea Marie Boto, based in the Philippines. You can call me Audrey, Drea, or Audrea. Experienced human resources professional with a demonstrated history of working in the human resources an…

Passionate and Hungry to learn and work to help myself and the business I will be working with..

I deliver results. I was a licensed Financial Advisor working at home. I have been securing lives for almost 5 years now, but prior to that, I was with the BPO industry for more than a decade. I st…

Typing encoding

I started my career in 2008 as an entry level business processing outsource associate working on voluminous case work during the night. A couple of years after mastering the service that we provide I'…

- a goal oriented person, like to achieve goals with results either short term or long term goal. Setting deadlines for short terms goal and for long term, results that would benefit the program in a…

I'm have been a Customer service representative since 2008, became a trainer for more than 2 years, and got promoted as an Operations Supervisor for more than 7 years in the BPO industry. I started wo…