Multi-faceted Quality Assurance Manager with over fifteen years of experience in the BPO industry, consistently rewarded for success in planning and operational improvements. Highly experienced in pol…
Customer Service Representative handling an Insurance Company Account based in the United States with almost 12 years of experience in supplying both Health Care Practitioners and Members detailed inf…
I'm a very flexible worker can finished project in on time , smart and reliable .
Hi there! Thank you for checking out my profile. I am a well-organized, efficient, innovative, and ambitious Support Operations / Project Manager. The key to my success has been to learn quickly and t…
I have 7 years of Leadership experience working for Business Process Outsource, managing 11 Supervisors with a down line of 209 Technical Support Representatives each delivering technical assistance i…
I am an efficient and effective customer service professional with 17 years of experience in the BPO industry. I was able to handle technical, billing, sales, e-mail, content moderation campaigns. I'v…
Employee has an 8 year experience on back office work primarily on handling end to end enrollment/processing of data as well as supervisory skills acquired during his stay on his current company. He i…
Excellent Communication Skills (International Experience in USA as a J1 trainee Front Desk Ambassador and Concierge) Technical Skills (Point of Sale-POS , Information for Competitive Advantage -IFCA…
I currently manage a team of 18-20 chat support representatives and below are the key roles of the post: 1. Coach and mentor representatives to ensure that all KPIs are met/exceeded. 2. Monitor da…
Hi, I am Fave, a multifaceted individual that has in-depth experience in effective management, recruitment process, customer service, sales, quality analysis, training, retention, and technical suppor…
Results-driven finance executive with more than 2 decades of experience managing asset portfolio, developing finance policies and strategies for the organization, conducting research, providing suppor…
-Effective team player with unsurpassed interpersonal skillsand demonstrated the ability to handle questions and objections ofthe customer.-A leader who can motivate others to achieve a goal can perfo…
I have been in the Shared Services and BPO industry for more than 10 years and my expertise includes Data analysis, Project management, Reporting and Analytics, Processes Improvements, Quality Assuran…
I am a responsible and hardworking person. I am adaptable to all challenging situation
I am VJ Dave Luteria, I hold a bachelor of science degree and happen to be a registered nurse for the past 11 years. I bring with me a diverse background of 11 years worth of experience. I spend 1…
Started with BPO industry since 2006 where in I used to dial Telecom campaign, At 2008 switch to technical team focus on Basic network, Desktop support, Dialer Administrator and VOIP. Assigned to a Co…
*Develop objectives for the call center’s day-to-day activities *Conduct effective resource planning to maximize the productivity of resources /. *Collect and analyze statistics (sales rates, costs,…
A dedicated, talented and ambitious project manager who has the required Management Practitioner qualifications along with comparable experience of working to the highest standards (that's how they de…
On behalf of a business, we communicate with clients to answer questions, deliver information, handle problems, and guarantee client pleasure. Typically, we use a variety of channels to engage with cu…
I am a leader of teams with a passion for developing and mentoring people alongside meeting business goals. In recent years, my role develops from operations processor to operations manager. During my…
Hi, I'm Joy and I live and breathe quality. I'm detail oriented, observant, and strict on compliance but very flexible on innovation that will help improve business and employees. I'm aiming utilize m…
Dynamic and results-driven BPO professional with 8 years of extensive experience, specializing in Social Media Analysis and Executive Assistance. Proficient in English, adept at leveraging expertise i…
Highly dedicated and astute strategist, with extensive track record of building and aligning organizations to achieve excellence profitability, meticulous and results-driven professional with over 16…
20 years in BPO and has over 10 years in leadership roles,i.e. team manager and operations lead. I am skilled in handling a team of frontliners and managers, conflict resolution, talent recruitment, t…
With my extensive knowledge in Property Management and my ability to deliver excellent quality work. I am a perfect fit for the job. I would describe myself as Strategically-Focused, Loyal, and Decisi…
I currently have 8 years experience in banking which includes bank reconciliations, cash management and posting of accounting entries. My current job focuses on cash count balancing, check printing an…
I can Troubleshoot the problem of the customer also give them a peace of mind by helping them to do their work and help them to fix their appointment. I'm also a hardworking person, friendly and I can…
1. Monitoring calls 2. Assess agent performance 3. Monitoring trends main roles are to evaluate and score agent to customer interactions to identify key behaviors that drive sales and improve custo…
Results-oriented professional with over 13 years of diverse experience spanning multiple industries. Known for leveraging a strong foundation in accounting and finance to excel in roles ranging from c…
A self-starter and quick learner. Versatile skillset with experience in US card customer service, collections, and AML Fraud Investigations. Proven work experience as a team leader or supervisor. Rece…
no skill summary
I'm Reyiet Jean Labastida. Throughout my career in the BPO industry, I have consistently aimed for excellence and strived to improve my skills and performance. My determination and hard work led me to…
I have been in the service industry for about 19 years and with this experience, I am confident to undertake either any of the positions in Marketing or Operations. I want to be known as a Team pla…
I am an IT assistant that is eager to explore to advance my career in the industry. I am a career oriented professional with clear goals. My exposure to Bookkeeping and Accounting pushed me further to…
I am an experienced leader in the BPO industry particularly in healthcare and in Claims and risk management solutions. I have experience supporting a team of 80 individuals handling multiple processes…
Manage and coach a team of data reasearchers to p rocess fund data using established standard operating procedures Responsible for manpower planning, team engagement, performance management and talen…
I am an employed individual with 4 years of experience in Batch Operations. In line with my experience, I do have skills in communicating with application support via email and phone-call. I am keen o…
Experienced supervisor who effectively coach by utilizing 4 years of supervisory experience to achieve and maintain team-level goals and contribute to center level well-being.Skills:- Root Cause Analy…
Accomplished Human Resource and Operations Manager with 9 years experience in the Out Sourcing industry. Seeks to expand and grow professionally and develop the capacity to run multi national and dive…
I am a former Operations Manager for an eCommerce Outsourcing company based in the Philippines. My background primarily revolves around Operations Management, Team Management, Recruitment, and Amazon…
Encouraging strong relationships between healthcare professionals and insurance companies is my responsibility. In order to perform my job, I must speak up for the interests of healthcare providers. E…
Hello there, I'm a dedicated professional with a unique blend of experience that spans across both the healthcare and customer service industries. With a solid foundation as a registered nurse, I'v…
A motivated Professional Registered Nurse with years of experience working in healthcare industry. Proficient American Heart Association (AHA) Instructor, a Certified Senior Process Executive, and a U…
With two decades of experience in business processoutsourcing services focusing on operations management, banking and financecustomer service, healthcare billing and collections, account receivablesco…
Fast learner when it comes to new things, always working under pressure to complete projects on time.
A leader and a team player. Has been working night shifts and working at home for 3 years. I am highly motivated and professional, with over 10 years of experience providing high-level support in cust…
I'm a computer literate, I learn fast in everything, I have a 1 year experience as BPO agent. I want to be known as a competitive worker, a worker that does everything he can to do the job right.
Results-driven professional with 10 years of experience in managing end-to-end IT services for international clients. Proven track record of success in program management, team leadership, SLA managem…
With over 18+ years experience in the Outsourcing Industry on a Telco Vertical. Experienced Associate Director Of Operations with a demonstrated Skilled in Coaching, People/Leadership Development, Ser…
Layout publications, Banners, Signages, Ads, Cards, Logo Design, Skilled in Adobe Photoshop, Illustrator, Indesign, 3 years in publications laying out, 3 years in logo.
• Microsoft Application Proficient• Adobe Application Proficient• Google Application Proficient (Sheets, Documents, Forms, Presentation and Sites)• Graphic Design (Infographics and Visual Presentation…
- Good team player. - Remains focused and composed even when under pressure. - Attention to details. - Optimistic - Expert in Microsoft Excel, Microsoft Word
Versatile and skilled professional with a diverse background, seeking a Virtual Assistant role. Extensive experience in the gaming industry as an Inspector and Croupier, demonstrating strong organizat…
Professional Learning and Development Specialist with 18 Years of ExperienceHello and welcome to my profile! I am an accomplished Learning and Development professional with a rich history of 18 years…
Detail-focused personnel team worker experienced in maintaining records, generating reports about real-time management, intraday management and planning. Organized and proactive with skills in multita…
Information Technology Management Degree holder with 4 years of experience as Data Analyst in the production that operates and works at as fast paced and high demand of clients’ requests yet still man…
I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dep…
Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match t…
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
* Fraud specialist for a fraud prevention and protection online platform.* Former Team Manager (Supervisor) for voice and non-voice programs (back office, chat, and email support). Also worked as an a…
Healthcare Industry expert with over 10 years of experience in Business Processing Solution, supporting the largest Health Insurance in the US, specialized in Benefit Administration, performing benefi…
I am an accountant with over 12 years of experience in the banking, finance and shared services and business process outsourcing sector. I have also led a team of accountants who handled end-to-end…
Having elevated the performance and profitability of diverse organizations through expert alignment of innovative Interactive Graphic Design & marketing strategies, I am writing to offer your company…
Need an expert? I GOT YOU?? ? An excellent Representative ? - 2 years experience in BPO - Outstanding Representative - Work with Quality - Eagerness to learn - Adaptable and have an interpersonal atti…
Dedicated and performance oriented associate with a Bachelor's Degree in Business Management, been a Social Media Manager and two years of supervising experience. Proven good record in the hospitality…
Detail-oriented and highly organized Virtual Assistant with a passion for streamlining processes and providing exceptional administrative support, seeking a position to utilize my skills in calendar m…
As a results-oriented professional with 14+ years of experience, I have acquired a proven knowledge of customer communications, performance improvement, and operations start-up. I am now seeking to le…
Manages performance and daily operations of a team of recruiters/researchers, and directs them to meet/exceed goals defined with clients• Develops and manages tactical sourcing and recruitment strateg…
A seasoned Operations Manager, specializing in Business Process Outsourcing, RPO, Training and Development.
I have 17 years of experience in the BPO industry and more than 10 years of experience with the Quality organization with Convergys/Concentrix from which I have supported multiple accounts in Telco, F…
I'm looking for a side job because I have a lot of free time, and for the free time I want to be productive and also want to earn money as well, I'm also a hardworking to my work even in my current…
Customer Service Champion, Level 2 IT Service Desk Support, Microsoft Office suite, Salesforce administration, project planning and management, Networking, basic Marketing skills
Highly disciplined and insightful Quality Assurance Specialist with four years of experience evaluating calls, chats, and emails, equipped with a proven track record of improving customer satisfactio…
Over the years, I have acquired relevant skills and experience as a Customer Service Representative. I have worked tirelessly on my communication abilities, which I will put to use in my future career…
Highly skilled and adaptable professional with a proven track record in various roles across customer service, coaching, financial institution analysis, and healthcare supervision. As a reports analys…
Work Experience:Operations SupervisorTelus International Philippines, PhilippinesApr 2006 - Sep 2017? Organize and plan the daily activities of the agents.? Oversees and directs all day activities of…
I used to be a team leader for a call center account that handled donations based in the US. First, my skills, quality, and experience are a strong match for the job description. Second I know how to…
Legendary customer service and professional communication with an experience in hardware and a bit of software computer knowledge.
Are you ready to experience a new level of productivity and convenience? Look no further – I am your dedicated Virtual Assistant, designed to streamline your tasks, enhance your organization, and elev…
Graduated with a course of Bachelor if Science in Hospitality Management, aside from that, I am somewhat who loves learning new things. Has a 3 months experience in BPO industry under a UK retail acco…
A results-oriented, highly organized, and motivated professional with 4+ years experience working as an educator and almost 2+ years working in business corporate. Driven and dedicated to help organiz…
I'am a growth hacker with 5 years of experience in being a Quality Analyst. Creative, sharp-minded person with leadership & coaching skills. Strong time-management skills and work ethic. An independen…
When I was still in college, my first job was a service crew in McDonald's from June to December 2018, which introduced me to Customer service. After that, as part of my Internship requirement in scho…
I have been working in the BPO industry for more than 8 years now with 5 years of experience as a Customer Service Representative and 3 years of experience as a Training Officer handling New Hire clas…
I worked in the travel industry for almost 10years, I help our travelers book a flight, hotel, car rentals, activities around the world, help them change/cancel their reservations if something comes u…
* Talent Acquisition: * Sourcing: Proficient in finding, identifying, and attracting top talent through various channels like job boards, social media, and referrals. * Recruitment Strategy: Abili…
I am hardworking and dedicated to bring and help for the continous success of the company.
Experienced Team Lead with a proven track record in leading and motivating cross-functional teams to achieve project goals. Skilled in project management, delegation, and fostering a collaborative wor…
NOC in profession.Currently working as Global NOC Admin.Overseeing outages and technology platform devices.Working in a fast phased environment. Creative mind and can work with minimal supervision. To…
I graduated with a degree of Bachelor of Arts in Mass Communication last 2007. Has 17 years of customer service experience including back office, voice, quality assurance and operations team lead back…
I'm LSSGB certified, seasoned, and a highly motivated leader who aims to: 1. Establish sound working relationships among colleagues. 2. Understand, analyze, and find ways to improve business proce…
I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in bu…
I’m a highly motivated operations leader with over 11 years of experience in handling multiple campaigns and accounts. I am seeking to maximize and stretch my leadership expertise particularly in the…
I am currently seeking a part-time job that involves offline tasks or making phone calls. time job for offline task
I have a background in business management. I am familiar with a lot of analysis tools. I am well proficient in MS Office. I can communicate well in English both verbal and non-verbal. I can do market…
I am enthusiastic, self-motivated, responsible and reliable person to work with. I always give my hundred percent in everything that I do. I am able to work under pressure and follow strict deadlines.
Research, Strong written and verbal communication skills, Multi-tasking and Problem-solving skills, Client Coordination & Email Management, Planning Organizational & Research skills, MS Word, MS Offic…
Former BPO employee for more than 4 years. Attentive to details, hardworking and an Asset to a company
I am an experienced data entry and customer service representative with excellent time management skills, attention to detail and a commitment to accuracy. I have excellent organizational skills, the…
• Supported and managed multiple verticals such as Telecommunication Services, Financial Services, Fraud Detection, Food Delivery App, Loyalty Program and Travel Account that supports Voice, Non-Voice…
Experienced Virtual Operations Strategist, Learning Manager, Instructional Designer, and Digital Marketing Specialist with a proven track record of optimizing remote operations, designing impactful le…
-I always write with my own ideas and very creative in my content but am very well discipline , I'm good at following readability principles.-Easy adapt want the client needed to write accomplish.-Ver…
In my role as a Trainer, I design and deliver training programs to enhance the skills and knowledge of individuals or teams within an organization. I assess training needs, develop instructional mater…
Excellent in time management, accuracy of work, reliable, passionate and project management. I can also multi task.
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
working with a solid personal skills
Experienced Client Executive with a demonstrated history of working in the financial services industry. Skilled in Coaching, Customer Relationship Management (CRM), Management, Expectations Management…
A former Delivery Manager with extensive experience in client, operations, and people management of various HR services such as Employee Data Management, Compensation and Benefits, Contact Center, and…
no skill summary
Office staff under a real estate company with more than 4 years of experience catering customers and operations services inside an organization. Firm grasp of various Microsoft applications and office…
To follow
I worked as a Customer Service Representative in a Financial and Telco account for almost 2 years.Im good atProblem-Solving Skills. ...Clear Communication. ...Friendly Attitude. ...Empathy.Product/Ser…
I'm a project manager, skilled operations manager, and savvy executive assistant with experience in the field for over a decade. I have extensive knowledge and experience in managing teams to achieve…
If you would like top-quality work with fast turnaround and reliable service, please consider hiring me!I have been involved in different aspect of digital design and experienced inillustrations logo,…
• Knowledgeable on assisting training activities.• Knowledgeable on computer applications (MS Word, MS Excel, MS PowerPoint, etc.).• Knowledgeable on compiling and analyzing survey data (e.g. Personne…
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MAKING & MANAGING QUALIFIED MULTI SKILLED VA TEAM & OFVA CHATTING TEAM for 3+ years!
Good day, I am Janelle May Gautane Eradora 21 years old, I am looking for a part time job as a Virtual Assistant I used to work in a BPO company, I know how to communicate and using the English langua…
???? Hey there! Are you finding yourself inundated with tasks and requiring a dependable ally to assist with your workload? Your search is over! I am your trusted Executive or Virtual Assistant expert…
As a Coach L3, I’m task to supervise the Coaches, and oversee the improvement of their teams. A Coach handles at least 15 up to 25 representatives, and as their leader, I make sure that they meet thei…
I am a self-starter with strong interpersonal skills. I work efficiently both as an individual contributor as well as along with a team. I am a hard-working and driven individual who isn't afraid to f…
Had a degree in Psychology with experience in recruitment (local ang global)
Through exposure and experience in different industries and job titles, I was able to acquire different set of skills which I have made sure to widen and expand. My expertise is related to management…
??Are you looking for someone’s new but can contribute to your work?!!!???? Let's clearly define your problems and work together to solve them!????What I can Contribute??????My Dedications to Work wit…
Able to adopt changes Knows how to work as a team Computer literate Can do multitasking
As a Virtual Executive Assistant, I am the digital maestro of organization and efficiency. My role involves seamlessly managing schedules, handling emails, coordinating appointments, and ensuring that…
Over fifteen (15) years of relevant working experience in Materials Management/Production Planning; Order Management and Procurement. Key knowledge areas on Supply Chain Management, specifically foc…
I worked and trained at country's top industry leaders - Telus, Accenture, Startek, Shore Solutions, Amberbase. I am results-oriented with over of 13 years' experience as an Account Executive…
I have been in the call center industry for more than 9 years now. I was a Vacation Reservation Specialist for RCI (Resorts Condominiums International), Team Lead for SiriusXm, Team Lead for Lyft, CSR…
I started my career in the Customer Service Industry six years ago initially as a Passenger Service Agent in an International Airport, followed by being a Travel Consultant for an international contac…
Experienced and have ability to troubleshoot basic to advanced computer systems and applications. Also has in depth knowledge in Computer Operating System environment and applications
As a dedicated and results-oriented professional, I strive to be known for my unwavering work ethic, attention to detail, and commitment to delivering high-quality outcomes. I believe in approaching t…
Profile: Currently managing operation cadence and oversight of daily operations and skill transfer knowledge to partner leadership team. Responsible for performance management, accountability, innov…
* Operational Management * Organization and Employee Development * Client Relations * Strategic Planning * System and Process Implementation * Performance Improvement * Process Improvement * Staf…
I have a broad range of technical expertise and a drive for accuracy in data processing as an aspiring encoder. I am adept at using state-of-the-art encoding equipment and software, and I am partic…
Results-oriented business leader with more than 3 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Lever…
Being able to set up as an excellent example to my team is my utmost driving force for a career. With 12 years of experience, I have a proven ability to in establishing and maintaining excellent com…
I'm a Quality assurance associate for more than a year now. I started as an agent for both voice and non-voice account before.
Experienced Senior Operations Manager with a strong track record of exemplary leadership across diverse international sites in the Philippines, India, and Kosovo. Adept at driving operational efficien…
Highly organized, detail-oriented Operations Manager with 15 years of experience in customer service handling accounts offering services on Cable TV, Travel, and Telecommunications. Management profess…
Why are you always running out of time when I meet deadlines? I am a Team player, efficient in multitasking functions. I have skills in both internal and external customer care. I am responsible, I lo…
Manage day to day operations involving people management and managing stakeholders ensuring metrices are exceeding or on target
I have 15 years of BPO experience. I have handled different accounts. I have also played many roles in customer service. Providing excellent customer experience is second nature to me.
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Results-driven Operations Manager seeking to lead cross-functional teams and drive process improvement for exceptional outcomes. Dedicated to optimizing efficiency and delivering high-quality results.
I have a vast list of experience and skills honed across different lines of businesses across (but not limited to): - Database creator and manager for Airtable and Knack - Quality Assurance speciali…
Seasoned Customer and Sales Support, Quality Analyst and Product Trainer. A determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in…
Building and executing social media strategies, generating and publishing daily content, optimizing company pages on various platforms, moderating user-generated content, analyzing social data, and co…
I am a seasoned Senior Operations Department Specialist with a strong background in the dynamic world of Business Process Outsourcing (BPO). My career has been dedicated to ensuring operational excell…
Computer Literacy, Writing, Copywriting, Design, Coding.
I am a freelance employee and I was also a research specialist. I can transcript videos. Also I am willing to be and dedicated to learn to be a Virtual Assistant. I have so much to improve but I am al…
Experienced Business Process Outsourcing Manager with an excellent track record in the Customer Service industry responsible in mentoring leaders and their team. Highly skilled Call Center Operations…
Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.• Planning the proper system needs of a compa…
I am a Freelance Team Manager with over eight years of experience in the U.S. healthcare and telecommunications industries. I have a strong background in team leadership, people management, training a…
Been on the industry for almost 5 years and acquired different experiences all throughout this journey that helps me develop and hone various skills - Facilitation, Team Management, & Communication. F…
I have 12years of work experience in BPO and have been in the leadership role for 8years. I have handled Customer Service, Billing and Non Billing, Healthcare and E-commerce. I also launched a program…
Accomplished business leader with over 5 years of management, strategy, people development, delivery and operational experience in Customer Service and Sales in BPO industry. Versatile leader focused…
I am seeking a role in customer success or operations, leveraging my expertise in HubSpot and CRM solutions. I'm particularly interested in positions that involve strategic planning, client relationsh…
I strive to be known as a reliable and results-oriented professional. I am dedicated to driving operational excellence, optimizing efficiency, and achieving organizational goals. I am committed to fos…
Provided exceptional customer service by promptly responding to customer inquiries via email, chat, and phone, ensuring a positive customer experience. Assisted customers with product inquiries, orde…
I am enthusiastic, skilled, hard working, flexible, adaptable, passionate, responsible, fast learner, trainable person who can easily deal/manage with different kinds of environment and people, can wo…
Experienced BPO Professional with over 15 years of dedicated service in customer service, technical support, and back-office operations. Proven track record of delivering exceptional results and optim…
Responsible to perform Purchase Requisition to PO conversion. Support month-end closing activities. Timely releasing of Purchase Orders to Vendors. Process Vendor Accreditation Request and review v…
I have 8 years of experience in the BPO industry and have worked in a variety of jobs and accounts. I was a Team Leader at my previous employer's Service Delivery department, where I was regularly exp…
Lead and manage a team of Business Intelligence Analysts and Data Specialists. Define and execute the BI strategy in alignment with organizational goals. Collaborate with executives and department h…
I am a seasoned Business Process Operations Professional with 20 years of outsourcing / offshoring experience in the Philippines. I am physically in the Philippines and have saved (and made!) business…
A results-driven leader with a proven track record of spearheading organizational growth, and optimizing operational efficiency. Adept at fostering a collaborative and high-performance culture while m…
I have a deep understanding of quality management systems, standards, and methodologies. I have consistently implemented best practices to enhance product quality and customer satisfaction. I have a p…
Accomplished Manager of Operations with a demonstrated history of working in the outsourcing industry for a period encompassing almost 2 decades. Advocate of Servitude Leadership guided by the 4 P…
Engagement is one key element that holds any organization. I am one who is well versed on all the nitty-gritty aspects that employee engagement and activities necessitates. With a rich and solid indus…
I have 18 years of extensive working experience, primarily in the BPO industry. I started my career as a web developer, client services specialist, campaign manager, live issue support, and have worke…
Experienced Operations Manager with a demonstrated history of working in the information technology and hotel services industry. Skilled in Operations Management, Hotel/Resort Management, Technical Su…
Thrive in dynamic environments, quickly adapting to changes and navigating challenges with resilience. Strong written and verbal communication skills, demonstrated through effective stakeholder engage…
Assist client in b2b concern for social media account.
Experienced BPO and Marketing Management ProfessionalHello! I'm a results-driven professional with a strong background in BPO (Business Process Outsourcing) and Marketing Management. With a proven tra…
I am a hardworking person with the following skills: - Microsoft and Google Tools Expertise - Average knowledge on Adobe tools. - Previously a professor of Math, English, Computer, Business, Scienc…
I am an enthusiastic, dedicated employee with reliable work habits. I am always willing to pitch in to help the organization, and make sure to get the job done right the first time and exceed the or…
I worked as a Team lead and handled a team in BPO to supervise them and make sure they meet their KPI's. I also worked as Quality Assurance for 3yrs, going 4yrs now. I also manage to create a standard…
I have skills in customer service voice and non voice, i have background with microsoft office, sales force, zendesk, forward etc
Fast learner, I have 5 years of experience in data verifier.
I have 9 years of call center experience across 3 BPOs. The first was with Telecommunications. I gained the skill of being tech savvy, receive Tier 3 escalation calls and selling our subscriptions and…
An Electronics and Communications engineer with more than 20 years experience in the semiconductor industry. Has held positions in manufacturing, product engineering, and customer support. Excellent…
I am well versed in Customer Service, Sales and Technical Representative. I worked with Hotels.com Expedia/ Travel (Hotel Reservations, Change/Cancel Inquiry, Member;s Eligibility, Relocating Guest) C…
Business Operations Manager with 10+ years experience who specializes in making thorough business decisions and leading others through day-to-day operations to achieve excellence. I've held several po…
I am a disciplined and very money-driven sales lead. I have very good analytical and problem solving skills and would love to be part of your company if our goals are aligned
I am a 10 year customer service professional, with experience on all industries, from the telecommunications to finance and banking industries. I also have made poems and stories on my free time and d…
Real time Monitoring Planning and scheduling overview Multi – site Operations Client Communications Revenue Optimization
17 years of experience managing teams of diverse background 7 years experience in Financial account handling fraud and collection 5 years of experience handling sales and customer service account 4…
After being endorsed to a Quality Team as a Senior Quality Analyst, I worked for 2 years and 11 months in Shipping Logistics Account as a Customer Service Representative, giving me a total of 4 years…
Dedicated and results-driven professional with a strong background in back-office support and customer service. With a keen eye for detail and exceptional organizational skills, I possess the ability…
I have led a team of IT developers, accountants, digital marketers, and encoders in my previous engagements. I have a strong background in project management, reporting, overseeing client relations, a…
I'm a seasoned professional with a total of 10 years of experience in providing top-notch client support, out of which the last 7 years have been entirely dedicated to the Vacation Rental industry. I'…
In 6 years and 6 months experience working in BPO industry, I learned about inbound and outbound role to do sales and customer service focusing on how to handle customer emotion, negative and positive…
HR Generalist & Recruiter
Worked in the back end of the real estate website and handle profiles for loan officers and the companiesthey work for. Loan officers need to be able to have their agents use their markeng material…
Outstanding English speaking skills with basically no accentFriendly and exceptional communication skillsReliable with a nice personalityWill be able to work full time at home with a good computer and…
I am hardworking, patient and understanding. I can work under minimal supervision. I am a dreamer who turns my dreams to reality
With more than 8 years of Sales and Marketing experience in a telco company, leading a team to deliver revenue by hitting set targets while increasing customer base and acquiring quality subscribers.…
I bring over a decade of extensive Business Process Outsourcing (BPO) expertise to the table, reflecting a diverse background in both Accounts Payable and Procurement Operations.In my six-year tenure…
I can help you with Social Media Managements My program are the following:Graphic DesigningContent CreationPre PublishingContent PlanningPostSchedulingEngagement
I am a fresh graduate with a Bachelor of Science in Meteorology from a prestigious University based in Bicol, Philippines. I have worked as a weather observer and forecaster in PAGASA (Philippine Atmo…
I started out as a customer support representative and moved up to be a senior representative. Transferred over to a different role in relation to retails sales. Moved next to a hybrid role which cate…
General Virtual Assistant Personal Assistant Social Media Virtual Assistant
Ensure to solve the problem Perform Basic Trouble Shooting Follow standard operations
In my 20 years of working experience, I can say that I am adaptable and quality/efficiency oriented. Although this online job is new to me as a retired OFW, I still believe that my education and quali…
I’ve always been amazed by the technology and the rapid pace at which we see development in the industry, so I’m applying to become your new virtual assistant today. You provide the leading edge at th…
I have experience in the BPO industry and have been employed since 2007 by several reputable call center companies. A seasoned professional, goal-oriented, and adaptable leader who can acknowledge and…
Started as a Customer Service Representative and have worked my way up the ladder. With over 10 strong years of experience working with different channels, accounts, lines of businesses, and tasks hav…
Business Process Outsourcing (BPO) industry. Managed a lending business as an Operations Manager.
Experienced in Bank Reconciliation Worked as healthcare specialist to a US healthcare account for 4 yrs Background in US Flexible Spending Account and Health Savings Account Focused and detail-orie…
Hi, my name is Michellene TimblorI am 29 years oldI'm a graduate of Bachelor of Science in Business Administration major in Financial Management.I was a working student on my last year in college and…
I have 10 years of customer service experience focused on technical support, HTML and CSS, appointment setting, insurance verification for Humana, Google Workspace, and Excel expertise.As a technical…
My goal is to be of help to the success and growth of the business through effective Facebook Advertising Campaign. Help business owners maximize their profit through Facebook Ad.
About Me: I am a dynamic professional with over 10 years of extensive experience in leadership, project management, administration, and customer service. My track record showcases my ability to lead t…
With over 12 years of experience in the customer service industry, I have developed a vast amount of knowledge and expertise in effectively handling customer inquiries, complaints, and feedback. Throu…
Diligent and professional with the years of experience in different fields of work and proven knowledge of customer communication, learning development, and procedure standardization
I have been working in the BPO industry for 13 years. Had experience in multiple roles such as being a customer service, technical support, subject matter expert, team leader and operations manager.
I have more than 15 years of BPO experience that includes being a frontline CSR, Escalation Associate, Operation’s Supervisor, Escalation’s Supervisor, Sales Supervisor, Team manager and Cluster Lead.…
I have an associate degree in Information Technology, therefore I have an experience in developing software, app and web. On the other hand, I took Bachelor's degree in Computer Science in the Univers…
Dynamic, highly-motivated professional with over 15 years’ experience in managing and leading teams in various customer-oriented programs under international telecommunications, financial and retail c…
I am an Appointment Setter and a Lead Generator. Helping Business Development Managers and Account Managers to get Qualified Appointments. DM me for more info. Thanks!
Well disciplined, honest, sincere, hardworking, capable of independent decision making and willing to face challenging roles which will enhance my knowledge and personality.
Results oriented, high energy, hands on professional, with a successful record of accomplishments in operations management, training, and people development/management. Experience in handling operatio…
Knowledgeable with MS tools and short term planning.
Willing to assist clients with their concerned related to the business' with in the scope of my description on job.
As a QA / senior process specialist I acted as the focal point of contact for the team, working with different branches and departments ensuring that processes and reports are executed in a timely man…
Customer Service Representative, Technical Support Agents, Administrative Assistance; encoding using excel sheet and google spreadsheet; Scheduling Appointment, managing emails and making phone calls.
Nina Alindogan has a college degree in Accounting. She has an extensive background in Office Administration, Finance, and Human Resources.After finishing her degree in 2004, Nina practiced her profess…
As Operations Team Manager I am given the task to handle a team 15 to 20 heads total. I am doing tactical coaching to help agents reach their metrics and help them harness their full potential that wo…
I have a wealth of experience in people management, spanning over 16 years. I've managed associates and other people leaders in 3 geographies of over 100 staff. I am prolific in data generation and an…
My flexibility and adaptability enable me to handle a broad range of tasks and work effectively in constantly evolving environments. I am determined and a hard worker, never giving up until the job is…
I started my career as a Process Engineer for a Hard Drive manufacturing Company where my responsibilities are for gathering and analyzing the production output of the product. I saw the opportunities…
Communication Skills- fluent in both verbal and written communication Technical Skills- sound knowledge of tools like MS excel and word or google docs and Spreadsheets Typing Skills- 45Wpm Fast L…
A personable individual with great time management and organizational skills. Highly articulate individual able to work independently and consistently that goes above and beyond. Demonstrated abilitie…
I'm a seasoned customer support and business development pro with 17 years of experience. I've been freelancing and working remotely for the past 8 years and have worked on some pretty awesome project…
Worked in different levels and departments in the outsourcing industry from being a customer service representative, a billing and sales representative, a client services officer, a training and devel…
"Hello, I'm John S. Raagas, and I call Purok Makugihon, Brgy Punta, Dipolog City, Zamboanga del Norte, my home. At 40 years old, I've dedicated my career to the realm of Financial and Accounting Servi…
14 years of BPO experience with strong customer service, service delivery, data analysis, coaching and mentoring skills. I am looking for a remote job where I can contribute my skills at the same time…
With 8 dynamic years in customer service industry, I've evolved from a dedicated agent to a Quality Assurance Specialist, Supervisor, and finally a Senior Supervisor. My journey from a dedicated agent…
Experienced Operations Team Manager in the BPO industry with a proven track record in metrics management, process improvement, and quality assurance. Certified Lean Six Sigma Yellow Belt, dedicated to…
Hardworking
Customer-Centered and Performance Driven Operations Manager in the BPO industry for 10+ years who excels at using proven methods to promote Client Relations, Cost & Attrition reduction, and streamlini…
I handle 15 to 18 bankers Efficient and effective Coach Hiring Manager Provide immediate feedback Manages KRI (nps, QA, AHT, productivity and so fort.) Deliver weekly adhocs Doing Annual Rating…
Dynamic leader with a commitment to excellence; Provides world-class support to Call Center agents and client’s customers, as well as consistently driving to exceed performance targets. Develop and su…
• Multidisciplinary teamwork• Demonstrated banking knowledge• Team player• Ability to motivate others• Data collection and analysis• Process development• Data extraction• Business process mapping• Sco…
I bring with me more than 15 years of experience in the BPO industry with a proven track record in data analysis, and a passion to drive strategic decision-making, I am excited about the opportunity t…
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
Compassionate and dedicated Registered Nurse with four years of experience in healthcare with experience in Perioperative nursing for six months that are responsible for patients before, during, and a…
Are you looking for a Virtual Assistant who's focused, trustworthy, fast learner and well organized? You're in a right hand... Allow me to introduce myself as a Administrative Assistant and into cust…
I've been in two industries for 6 years now; one in the IT industry and now in the recruitment industry. Both industries, I've learned so much and is still learning. I'm a foreign service graduate, I…
I can work underpressure, flexible and prioritize time. I used to be a call center agent, and by my past job a learned a lot of things like technical, computer knowledge and typing as well.
no skill summary
- I worked in Panasiatic Solutions for almost 4 years ive handled multiple accounts like back office for almost 2 years also technical support supervisors queue and last resolutions department- I work…
Worked in a BPO company for 6 years. Detail and goal-oriented leader. Has "Can-Do" mindset. Flexible, adaptable, trainable, coachable and positive. Computer literate and has backround with CRM tools.
An experienced professional in Business Development and Operations, Project Management, Sales and Marketing.
A results-oriented business professional with vast experience in the customer service and BPO industries. More than 20 years of managerial experience in call center organizations up to 2000 seats. Abi…
Highly motivated employee with strong work ethic, adaptability and exceptional interpersonal skill. Has 8 years of leadership experience and well versed in managing daily direction and team communicat…
Bachelor Degree of Psychology. 10yrs in the field of finance and accounting. Major roles and job are Accounts Receivable, Credit and Collections, Financial Services, Billing (includes invoicing), Cust…
Hello! I am an experienced English as Second Language Tutor at ACADSOC for a year and a half. I am a former Customer Service Representative under a Telecommunications account at Teleperformance CDO si…
I am fit for the job because of my relevant skills, experience, and passion for the industry. I've researched the company and can add value to its growth. My positive attitude, work ethics, and long-t…
I am currently employed full time as a Senior Analyst for Fraud and Chargeback, under Financial Crime Disputes. I am anxious to share my experience, by submitting my Curriculum Vitae.
I am currently working as a US Tax Operations Associate. I am looking for a part time job related to accounting.
Virtual Assistant Training Team Leader
*Good communication skills *Possesses Flexibility in Customer Service and Administrative Work *Can work both independently and as a team. *Active Listening & Strong problem-solving ability. *Techn…
I'm a driven individual with a strong background in Customer Service Quality and has a passion for process alignment and process improvement. I'm hoping to showcase my analytical skills through data v…
I have an intensive 8 years experience in Inbound and Outbound Sales/Acquisition and more than 9 years in the Customer Service industry where my skills were constantly challenged and my road to self…
My name is Leif Brian Margallo, CEO and Founder of cWorking with us will give you access to 8 of our call center facilities equipped with high-speed internet and the latest tools that result to high p…
tech support rep for Dtv- att tech suppoort supervisor dtv -att client services senior analyst - Manulife
High-energy individual successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contribut…
-Virtual Assistant-Customer Service Representative-Data Analytics-Risk and Operation Management-CRM Tools
Hi, my name is Melody, and I am really excited to be part of this platform. What I have with me, is more than a decade of experience in the business process outsourcing industry. Throughout my car…
I started as a phone agent for a Tech account. After one year, I transferred to CS and supported an E-commerce account. I was then promoted as a Team Lead and handled hybrid (phone, email and chat) te…
I have been in the field for almost 4years now and I handled different types of customer/clients already. I can work under pressure. I'm used to have monthly target/quota. I always believe that positi…
Hard working Virtual Assistant with experience working with various industries in the Business Process Outsourcing environment. A skilled multitasker with a blend of logical and customer service exper…
Exceptional Operations Team Leader understands how to motivate, plan, track, and monitor achievement of operational goals. Possesses seasoned abilities with identification of operational issues and th…
i am a hard worker and willing to learn new skills that may help me improve my ability as co worker
My work experience includes more than 20 years in customer service and technical support for various US based companies and clients like American Express, Expedia.com, and Time Warner Cable. I have 4…
I am a dedicated, ambitious and hardworking individual. I have a good interpersonal skills and the ability to work well both in a team environment as well as using own initiative. I am decisive an…
Motivated leader with 16 years of experience in the BPO/customer service industry wherein 8 years have been in a leadership role for a printer/copier manufacturing account (3 years) and for the Foreve…
Experienced Sales Team Lead with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Global Services, Customer Support, Customer Service Management, Customer Relations…
I have been in the bank industry for 11 years and able to develop my work ethics and skillset needed for the job. I manage day to day reports and deliverables for the team and stakeholder management.…
I am a Customer service representative for almost 9 years. Experienced working remotely for 2 years. Can handle tasks assigned. Worked for almost 9 years in the BPO industry with US clients.
As a digital marketing specialist I oversee the content that my clients business posts I make sure they are engaging, eye-catching and easy to interact with for our consumers. I also create content th…
Skills in Microsoft Office Applications, Internet Savvy, 4 years experience in Call Center Industry.
Energetic and optimistic customer representative with over 4 years of professional experience. Assisting customers and solving complex issues. Dependable and devoted team leader and keen to support th…
Dependable and knowledgeable virtual assistant who excels in maintaining and updating paperwork, conducting market research, and acting as a point of contact for clients and businesses online. has exc…
More than 20 years of BPO customer service and account management experience. Extensive experience in key account management and performance management.
* Hard working * Fast learner * Flexible * Can work with minimal to no supervision * MS Office proficient * Knowledgeable in using Practice Better, Nutri-Q, Whatsapp, Telegram, Vonage, Google Sui…
lam a dedicated and passionate individual, proactive, reliable, flexible and keen to details. When I work, I work wholeheartedly and professionally, I really dedicate myself into my work. I am reliabl…
Meticulous Director with solid decision making and problem solving skills. Possesses strong drive to design strategic goals and improve methods to achieve high success rates. Empowering professional…
A total of 15 years experience in the BPO Industry. I started as a Customer Service Representative(Sales) for a US voice account then became part of the Quality Team as an Auditor of Sales/ Revenue…
Performance and Results driven Hospitality and Customer service professional in admin, managerial, and service operations, bringing unparalleled skills in customer relations, task prioritization and t…
I have 8 years of customer service experience including a few years in sales and 3 years as a Team Manager.
no skill summary
I have in a BPO company for almost 9 years. In this industry, I have gained sufficient experience with training in this industry. In this companies, I have learnt important employability skills that I…
I am a competitive professional with combined experience in Innovation, Continuous Improvement, Project Management, and Performance Optimization. I am an intuitive leader inspiring high productivity l…
Persistent Patient Passionate
Not to brag but i can bring a lot to the table in terms of skill and ability. I am very flexible and adaptive to learning new things, which means i will be able to contribute something capable to the…
To secure a management position where I can increase my leadership abilities through encountering and solving problems, managing people and their performance, and more importantly meeting and exceedin…
16 years of work experience in the BPO industry, particularly with operations, training and hiring & retention departments. This includes new hire developmental program implementation and curriculum d…