Bpo Operations Manager

Detail-oriented and highly organized professional with extensive experience in various remote roles. As a Data Entry Clerk, I excel in accurately managing and maintaining large volumes of data, ensuri…

Goal-drivenData-drivenOperations ManagementHuman Resource ManagementOutsourcingProject-ManagementData and Report AnalysisProblem SolvingCoachingMerchandising and Sales

As mentioned above, I am good with numbers and I have above average skills for English. I have a background with a Financing Institution as Loans Officer/Bookkeeper and at a BPO company as an agent an…

Microsoft Power BIMicrosoft ExcelData AnalyticsData GatheringData EntryPowerPoint PresentationGoogle Suite  BPO Business Analytics

A highly competent IT Desktop Support with strong technical skills,as well as excellence in interpersonal skills, enabling me to interactwith a wide range of clients. I am eager to be challenged in or…

A servant leader with 17 years of experience in the BPO space and demonstrated a track record of achievements and results. Excellent at delivering strategic solutions and fostering client relationship…

Exceptional Operations Manager, Project Manager and Customer Service Manager.A talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhan…

I'm a kind of personal who is hardworking , flexible and motivated one. I can also easily learn and adapt things to be done. Skills -Management Skills -Leadership Skills -Organization Skills -R…

I’m working in multi-level of management skills. Adept in Microsoft Word, Excel, PPT and google forms. I also have experience working with oracle and SAP (With my Payroll Specialists experience). Spec…

I've been working in different BPO companies for almost 6 years now. I started as a customer service representative where I've learned a lot on how to provide excellent service to my customer - end re…

I have assisted several clients with their Operations by helping front liners be always at their best. I am versatile in managing operations, time and conflict management and admin works. Let me…

An operations manager with expertise in building and analyzing reports who possesses a valuable combination of skills that can contribute significantly to an organization's efficiency and decision-mak…

Tenured BPO employee looking to transition into permanently working remotely. With significant exposure towards various processes within the finance industry handling multiple projects while managing…

Experienced Operations Manager with a proven track record in project oversight, vendor compliance, and team leadership. Skilled in monitoring project status, tracking deliverables, and ensuring adhere…

I am a college graduate and have an experience in BPO for 1 year. In BPO I've learned a lot of things specially on how to be a good employee. I'm looking for a job that can improve my skills and I wil…

Expert in handling a team of customer service agents, handling supervisor calls, manage timekeeping, and leading the entire team towards its goals.

Team Leadership and Management: Lead, mentor, and motivate a team of team leaders and agents to achieve operational excellence. Foster a positive and performance-driven culture within the team. Man…

Experienced Operations Supervisor with 8 years of comprehensive experience in the Business Process Outsourcing (BPO) industry, specializing in managing calls, chats, and emails. Demonstrated track rec…

I am hardworking and eager to learn new processes, Also resourceful in terms of ways to complete my tasks. I know how to use multiple tools such as Appfolio, Beldium, Rentvine,Propertyware,Onesource,M…

Work experience— 6 months as a customer service representative in a BPO company, 2 years of experience in editing and creating social media contents, 1 year experience of graphic designing. I am skill…

Knowledgeable in Microsoft Excel, Salesforce

Visionary executive with progressive 10 years of multi-national industry background and record of accomplishment. Brings focus on growth, confidence in decision-making and expertise in leading organiz…

Experienced team lead, trainer, and operations manager with a decade of proven success in the call center industry. Skilled in fostering team collaboration, optimizing workflows, and driving exception…

Experienced and reliable data entry professional with over 6 years of hands-on expertise in efficiently managing and organizing large volumes of data. Possessing exceptional attention to detail and a…

Hi I graduated from Tourism Management, I already have a work experience in different field in a Call Center Industry which is my task that I can adopt fast when it comes to task and I am a career ori…

I have knowledge in working Microsoft Office tools (Excel, Word, Power point). I'm dependable, reliable, great with data entry, research, operations management, process and audits. Im able to work mos…

As a former Operations Manager, I mastered the art of orchestrating complex processes to drive efficiency and achieve organizational goals. My expertise lies in analyzing operational workflows, identi…

Worked as a Customer Service and Sales Assistant in the banking industry in a face-to-face setup for more than years, and worked as a Customer Service Technical Support, Chat Support for more than 3 1…

A highly motivated team leader with 2 years of experience in organizing tasks, setting goals for the team, and providing directionand guidance to build more confidence, being flexible in every task. I…

A Dynamic and results-oriented professional with 9 years of progressive experience in the Business Process Outsourcing (BPO) industry, 4 years of work experience abroad and 4 years and counting workin…

I am a highly experienced Project Manager with a demonstrated history of working in AI / ML and Data Solutions Industry, Customer Care Operations, Marketing and Shared Services, IT, Critical Power and…

I have a little knowledge on accounting and 2yrs experience with telco bpo

Process Improvement Project Management Analysis Reporting MS Office (Excel, Powerpoint, etc) Quality Assurance Learning and Development Six Sigma

I am licensed professional teacher with teaching experience and with a strong background in the Business Process Outsourcing (BPO) industry. Skilled in customer service, client relations, and process…

MIS, Procurement, Sales and Marketing, Lead Generation / Customer Support/ Content creator, / Entreprenuer /a Freelance Chef

Currently an Analyst at a large BPO Company in the Philippines. Been with the BPO industry since 2018. Knowledgeable on managing workforce schedules based on business needs, generating and presentatio…

Thank you for visiting my profile. I am a results-driven manager with over 12 years of experience in leading and managing diverse teams across various lines of business, including Customer Care, Sales…

Performance Development Coach with 10 months experience and Quality Assurance Analyst with 5 years experience in the Customer Service Industry. Has a good understanding of data analytics and behav…

Possess strong analytical problem-solving skills, with the ability to make well thought out decisions. Can influence and negotiate with both team members and clients within complex and challenging bu…

10 years BPO experience. Hybrid(Leader-Operations;Leader-Workforce)

I consider my self as a computer literate person where I know how to use some applications. I can perform in work well. Especially in scheduling appointments, making phone calls, making travel arrange…

Dedicated and proactive customer service professional with extensive experience managing customer interactions in various industries. Seeking to leverage strong communication skills and technical prof…

Management professional with 20 years of experience in the BPO and shared service industries managing business platform operations, corporate operations, site facilities, and operational excellence. P…

A seasoned professional responsible for overseeing and optimizing outsourced business operations, ensuring efficiency, quality, and client satisfaction. Adept in managing teams, establishing performan…

Provide coaching/feedback to the specialist. Review random work of specialist to ensure correct processing was done. Handle distribution/utilization of people based on the number of work due for the d…

I'm an agile leader and good team player, has good multi tasking, presentation and good communications skills. Has a strong experienced in people management, partner management and store management. I…

With extensive experience in international financial institutions, I possess a keen eye for detail, exceptional organizational skills, and a talent for quickly mastering new concepts. My logical appro…

I’ve been a BPO supervisor for 8 years, I’ve handled financial account for 5 years, 3 years in customer service and 1 year in total for retail. While performing as a Supervisor I had some experience o…

I am currently working at home for almost 3 years. I am effective and knowledgable in different kinds of tools.

Hardworking, fast learner, Tech savvy, and dedicated individual with 3 years of management experience, 4 years as an Email Customer Support for an E-commerce platform, 1 year as a Content Moderator, a…

With a degree in Accountancy and 20+ years of experience in the BPO industry, 5 years in quality management and 13 years in operations, I am seeking a job that will allow me to be part of a growing co…

I've worked in the BPO industry for more than 10 years. I have been a Customer Service Representative, Quality Assurance Specialist, Team Leader/Campaign Manager, Dialer Administrator and Assistant Op…

I am a goal oriented, a fast learner and a resourceful individual. I have strong management skills. I have great skills in oral and written english and can work with less supervision. I am flexible an…

Certified Yellow Belt Six Sigma Engineer with 5yrs experience in Project and Service Management who handles Quality of Service delivery and Analytics using analytical tools such as Power BI for both P…

Dear Online Jobs Support, I am writing to request verification of my ID proof that was submitted as part of my application process for me to be able to apply for a job. As part of your standard proced…

Virtual Swiss Army Knife Alert! I'm your one-stop shop for streamlining workflows and exceeding expectations. From social media wizardry and content creation to email mastery and recruitment magic,…

Dedicated and results-oriented professional with over a decade of experience in operations management within multinational financial institutions. Proven expertise in overseeing complex projects and l…

Rod is a Registered Pharmacist in the Philippines with over 8 years of experience as a People Manager with demonstrated history of working in the information technology, healthcare services, and clin…

Greetings!I've been part of the operations of ELITE GLOBAL SOURCING for 12+ Years and I am looking for new experiences may it be culture and/or operations. I am looking forward to share and learn new…

As an accomplished and seasoned professional, I bring an extensive background of success in the previous works that I held, along with the qualifications which are required to make a positive impact i…

I have 19 years of experience in the BPO industry. I have handled sales outbound campaigns and inbound customer service work. I am a fast-learner and a team player so I can accept instructions and wor…

I have been working in the Customer Service Industry for more than 17 years and have managed different roles from different Multinational Companies (MNC) from Customer Service to Business Development.…

I am an expert in the field of customer service. I have 13 years of experience in the field of customer service supporting a US-based telecommunication company. And 2 years of experience in the field…

I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels an…

As an IT Service Desk Team Lead, I am a skilled professional responsible for overseeing and managing a team of IT support specialists. With expertise in IT service management and a dedication to deliv…

I have solid track record of 6 years as a Team Leader, I have successfully managed various accounts encompassing customer service, finance, billing, telecommunications, and more. Proficient in utilizi…

An unorthodox leader with great background on performance development, maximization, analytics, sales, Billing and technical account exposure that can add value to the business. Strict attention to d…

I can create and promote products, services, or brands to potential customers. It encompasses a wide range of online marketing activities aimed at reaching and engaging audiences through the internet.…

I am responsible for ensuring the success of day-to-day operations, including achieving sales and profitability targets, enhancing customer satisfaction and net promoter scores, driving retention, ove…

Dedicated and detail-oriented Team Leader in the Sales and client retention department, I thrived in guiding and motivating the team to excel. I implemented innovative strategies, incorporating dat…

A business enthusiast for 10 years, have diverse knowledge in terms of handling the operations and handling business.

Administrative work, HR work (Airtable, Asana & Basic Microsoft Skills)

I am willing to be trained . I am willing to work any kind of oppurtunity.

I have a 12-year tenure at a BPO company. For 6 years, I worked as a Quality Assurance Analyst, where I conducted weekly evaluations of agents using call recordings. I identified their strengths and w…

Things I do for operations: - Develop people by doing weekly coaching with the supervisors and skip level meetings with the agents. - Weekly meetings with the clients about performance improvement p…

I'm Vernice Norega, 29 yrs old. Currently base in Cebu City, Philippines. I do have some work experience in BPO and as a VA as well. I am a hard-working and driven individual who isn't afraid to face…

I am a self-motivated and solution-driven professional with extensive experience in customer service, operations management, and sales and administrative support across BPO, real estate, and insuranc…

Business Development Manager Skills: Sales and Negotiation Market Analysis Networking Strategic Planning Financial Acumen Attributes: Entrepreneurial Mindset Customer-Oriented Resilient…

Looking for a professional freelancer to help you with day to day tasks? Look no further. I am a highly experienced and proficient virtual assistant that can tick off the checkboxes on your to do list…

Proficient at Excel, Typing skills, Customer Sevice

I have been working in the BPO industry since 2003 and has risen from the ranks through hardwork and perseverance. I believe that being proactive or taking the initiative greatly helps one's self to l…

-Answering product related queries of advisor-Organize employee engagement activities-Collaborate with Operations team for target KPI-Conducts quality assurance audit and record results for customer e…

I have 8+ years of experience as Business Analyst/Project Manager for JPMorgan Chase Bank within Retail Consumer and Business Banking. (Fraud Prevention: Digital Payments, Check Deposits, New Account…

Experienced Operations professional in the BPO industry with a strong background in Management, Planning, and Forecasting, leveraging IT to drive business success. Versatile Virtual Assistant with 6 y…

With over 15 years of dedicated experience in the BPO industry since 2007, I have excelled in managing diverse voice and non-voice accounts, consistently achieving recognition as a top team manager. M…

Goal getter, strategically focus and commercially driven leader.

Dynamic and results-driven professional with over 9 years of leadership experience in customer service, technical support, and quality analysis. Proven track record in managing complex order managemen…

Extremely motivated and passionate in whatever I choose to do and know how to handle with different kinds of people and circumstances. Equally effective working independently and in cooperation with o…

Are you managing ECOMMERCE STORE?-Over 8 Years of Experience in E-commerce-Top 1 consistently strives to deliver top-notch work and provide excellent service.-I possess a robust foundation in the e-co…

I am a dedicated professional with a strong commitment to continuous growth and excellence. My dynamic communication skills and assertive approach make me a natural leader in collaborative environment…

I have been working in the learning/back office training industry for almost 7 years. I am efficient in dealing with education related concerns such as enrollment modification, session creation, custo…

Throughout my career, I have accumulated invaluable experience that has honed my analytical skills and equipped me with a comprehensive understanding of business operations and IT infrastructure. My j…

With over 14 years of experience in leading multi-functional teams, I am confident in my ability to contribute to the success of the company that I'll be working with. Throughout my career, I have dem…

Hello! I'm Jonna, a dedicated and experienced Technical Support Specialist with a strong background in telecommunications and customer service. With over 9 years of experience, I have excelled in prov…

Communication skills - Fluent in both verbal and written communication Technical skills - Sound knowledge of tools like MS Excel and Word or Google Docs and Spreadsheets.…

My name is Juco Yee and I have a 15 years of work experience in a Call Center Industry started as a frontline customer support and got promoted up to supervisor to manage a team of customer support fo…

Being a business process trainer for Finance Banking is a rewarding role that involves imparting knowledge and skills to professionals in the financial industry. As a trainer, you would help individua…

I am a dedicated and results-driven professional with a proven track record of success in leadership roles across diverse teams. With more than 5 years of cumulative experience in team leadership, I b…

Dynamic and results-driven Retail and Management Specialist with over 10 years of experience in the retail industry. Proven track record of driving sales growth, enhancing customer satisfaction, and o…

I possess a versatile skill set that combines technical expertise, effective communication, and a proactive approach to problem-solving. Furthermore, I am committed to continuous learning and profess…

I have a 9 years experience as a Back office for a shipping and Logistics company in a BPO setting. with 6 years experience in People and Operation Management. 3 years experience as a Project Team mem…

To be part of a team in achieving goals and objectives and contributing my best efforts to ensure their success and advancement on a daily basis as well as to gain new skills while strengthening those…

An experienced Claims Nurse Consultant , Currently an Assistant Manager in the Operations handling Utilization Management. Responsible in overseeing a team of nurses in the productions. A registered n…

Excellent written and verbal communication skills, Ability to communicate clearly with users, team members, and stakeholders. Familiar with moderating user-generated content. And have knowledge of com…

I am a Customer Support Expert looking for opportunities to enhance and utilize my skills on project management, communication, and problem-solving, to contribute to a trailblazing organization that s…

I have 16+ years experience as a Team Leader, with Voice and Non-Voice campaigns.10+ years chat support experience (mostly US & UK account, for CS with sales and technical support, started as an agent…

Management skills first and foremost. I also have such critical thinking skills to do tasks efficiently.

Fast learner, multi tasking, fluent in english. Hire me and you will see how I’m good at my work.

Specialized in using CRM and Emails

I’ve been working in the Customer service industry for the past 7 years. I worked on different modalities such as email, phone, and chat. I started as a Customer Support Representative for 4 months an…

I am good at collecting and entering data in databases and maintaining accurate records of my valuable customers. As a former customer service representatives for more than a year I also have a lot of…

I am an experienced Call Center Manager with 20 years of proven success in leading high-performance teams and optimizing operations to deliver exceptional customer service. Expertise in strategic work…

Provide focus on work and has manage time effectively. Knowledge on MS Application.Diverse computer, telephone and soft skills.Good in Communication.

Inbound and Outbound SalesCustomer ServiceLeadership and Training, Excel and Data Analys, CAPM - Certified Associate Project Management

Proactive and highly organized Executive Assistant with a passion for providing top-notch administrative support to executives in the dynamic world of Shopify. With a proven track record of optimizing…

I am writing to express my interest in the Virtual Assistant position at your company, as advertised. With a background in nursing and a passion for providing compassionate patient care, I am eager to…

Worked in Concentrix which is a BPO company as payroll and financial analyst for 2 years and currently working as a Subject Matter Expert in Accenture for 3+years. Concentrix is my first BPO company w…

With 6 years of experience in Property Management industry. I specialized in leasing. Application process and background check. I have honed my skills in communicating with tenants or applicants as we…

Overseeing the operational aspects of handling credit balances and refund requests within a specific providers. Making sure that the team is hitting the KPI's on a monthly basis on top of maintaining…

Flexible on time and multi tasking of works knowledgeable and well trained in any VA Job order

Certified Six Sigma Yellow Belt Professional with 13 years of experience working in the iGaming industry. Skilled in risk management, chargeback, bonus abuse, promotion analytics, game verification, a…

Exceptional Data Management Operations Team Leads that understands how to motivate, plan, track and monitor achievements of operational goals. Has extensive experience in Data analysis, Data managemen…

With extensive experience in the BPO industry, I excel in process optimization, team management, problem-solving, client relations, and performance improvement. My expertise extends to strategic plann…

I graduated college with a Bachelor in Broadcast Communication degree. I've worked remotely for a US-based company since 2012 and managed to work my way up as a Social Media Lead and Operations Lead i…

My experience varies from being a Customer Service Representative to a Product Trainer and now a Training and Development Consultant. I am open in growing my experience by accepting other position…

I am a seasoned person when it comes to Customer Service, Shared Services, Sales, Sales Ops, Inside Sales and Account Management

I bring a wealth of experience in sales operations, client success management, and team leadership. My background includes: 1. Proven Sales Success: I have consistently exceeded sales targets, ach…

I worked in the BPO Industry for more than 16 years as a Quality Analyst, Process Specialist - Data, and Sales Coach. I am currently doing a part-time job as a Field Auditor and looking for a full-tim…

Greetings! I'm Karen Ramirez a season professional with a rich background in the dynamic world of Business Process Outsourcing (BPO). Having spent 5 years in the BPO industry, I've honed my skills in…

• Managing team managers on their daily tasks and guiding them through performance management. Analyzes data and monitors performance, quality measures, and resolution. Lastly, I am tasked to perform…

I am a seasoned project manager that can handle business development to implementation, client relations, and end-to-end recruitment. I also have extensive knowledge in teaching written English, teach…

Experienced supervisor with 5 years of proven leadership in optimizing team performance and achieving operational excellence. Skilled in motivating teams to surpass goals and deliver exceptional res…

I am dedicated, disciplined and accountable. Well I believe I'm the best fit for the needed job because of my unique combination of skills, experiences and qualities. Working before as service crew, c…

I'm a fast learner, can work under pressure, computer savvy, knows time management, can work on a team and can communicate in English fluently. I'm patient, nice, kind, understandable, humorous, polit…

Design and develop comprehensive training programs tailored to the needs of call center agents, covering topics such as product knowledge, customer service skills, sales techniques, and system navig…

Looking for an Operations Manager or Project Manager who's got it all? Look no further because you've found the right profile!I'm Ray and I'm here to make your life easier! I'm a Customer Centric, Pro…

Adept at enhancing operational efficiency and team performance, leveraged problem-solving and operations management ski ls at Probe CX Philippines Inc to significantly improve customer satisfaction. T…

I have been in the BPO industry for 13 years. I have experience ranging from quality assurance to operations. I have managed teams ranging from 10-20 as a Team Leader and up to 200 team members as an…

Passionate young professional with 5 years of experience as an ESL (English as Second Language) Teacher, TEFL Certified, and recently a Quality Associate. I value QUALITY, as such, being keen and intr…

My role is to help employees analyze, teach, develop, and exceed scoring metrics and performance goals. I have handled lines of businesses in phone calls, emails, and online chat. I have produced top…

I do multiple administrative tasks involving collaboration with internal stakeholders and driving the team to ensure high-quality work without compromising handling times. I work with less supervision…

A Result-Driven and Seasoned Leader: Highly Competitive, Multi-Skilled, Disciplined, and a Forever Learner. An outgoing and detail-oriented. Proficient at building and maintaining professional rela…

Have an experience in writing ,previously was a writer for a internal website for the account that I've handled. Writing is one of my favorite hobby. My most recent experience is in corporate as an Op…

I am a graduate of one of Asia's most prestigious universities (i.e. De La Salle University), holding a Bachelor of Science degree in Mathematics with specialization in Business Applications. During m…

I am fluent in English since high school, creative, and artistic skills. My plan is to expand my knowledge, experience and skills to any organization I face

I currently has a position as Team Manager where in part of it is providing real time assistance, support,enchancing skills and provide best practices. Work with KPI's and making sure to provide good…

I am a passionate and a seasoned leader with 20+ years of operational excellence experience, a rock-solid work ethic, and a top-notch skill set.My niche is in Operations & Project Management which I…

With over four years of experience as a BPO supervisor, I have honed my skills in leadership, organization, and communication. I excel in managing schedules, coordinating tasks, and streamlining proce…

* Provides technical end user support via phones, email and web chat. * Responds to end user problems based on procedures. * Tracking incidents and calls, including entering data into the database…

I have been in the business process out sourcing industry for more than 20 years and willing to take new challengees with differnet environment.

I have been with the BPO industry for 8 years. I have handled technical account, sales, healthcare and financial account.

Organize process training for the Operations team and calibrate outcomes. Work together across all locations with the quality team and management to identify learning needs and create LEAN, solution-f…

Been Speech Transcript Analyst for 3 years in a BPO

Experienced contract administrator adept in managing agreements and negotiations within the dynamic realms of both the solar and IT industries. Possessing a robust understanding of contractual framewo…

Experienced Senior Operations Manager with a demonstrated history of working in the finance and insurance industry. Skilled in Operations Management, Payroll, Banking, Account Reconciliation, and Acco…

I am competent in accepting responsibilities for personal and professional growth and development with service minded and strong work ethics.

-Manage and monitor customer's account in ensuring that the transactions are processed effectively, efficiently, accurately and with utmost integrity. -Handles customer's inquiries via online chat s…

Fraud Specialist - Analyze financial transactions and data to identify and investigate potential fraudulent activity.Develop and implement fraud prevention strategies and procedures to minimize fraudu…

Digital Operations/Tech Support/Quality Data Analyst/Customer Service

I am a dedicated and highly skilled US Registered Nurse (USRN) licensed in New York, with a strong background in both clinical and customer service roles within the healthcare sector. With extensive e…

Experienced Operations Leader with a demonstrated history of working in the information technology and services industry.As an accomplished Operations Leader and Customer Service Leader, I have a prov…

A dedicated individual with over five years of experience in the customer service industry. I am seeking a position in the field of customer service where my extensive experience will be further devel…

Dynamic and highly motivated professional with a strong background in operations, training, and quality. Experienced in program & project management, process improvements, performance management and s…

Computer proficiency Leadership experience Communication skills. People skills

An effective and trustworthy customer service representative with one year of experience offering support in a demanding BPO environment. Has a strong commitment to building a great brand image for th…

I am passionate Leader who's currently looking for a part time job - preferably in the field on Customer Service or Virtual Assistant related field or work. I can definitely utilize my 15 years' worth…

I’m working for BPO company a year ago relate to Sales and Marketing so I pursue for this job

Perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements.

As an account manager it my responsibility to ensure the delivery of high-quality services as well as managing client relationships in understanding their needs, expectations and feedbacks.

My name is Edwin and I have 9 years of working experience in a Technical support account specifically for AT&T Uverse Chat & Voice. I've been a subject matter expert as well as Team Manager leading a…

I am a very hardworking employee that will make you satisfy with my work. I love to play games and I have few knowledge about computers. I am a fast learner that can adapt to any task. I hope to be a…

I am an experienced customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handlin…

I have 4years of experience in BPO, 2years experience as Operation Supervisor.

Organizational skills Strategic planning and scheduling. Time-management skills. Verbal and written communication skills.

Hi, I’m Jonah Europa, my goal is to become an essential aid in fostering an adaptive and responsive work environment, streamlining operations, and resource optimization. I began a career journey a…

Strong organizational and time management skills Exceptional communication and interpersonal skills Ability to work independently and as part of a team Detail-oriented and able to handle multiple t…

Dedicated professional with demonstrated strengths and experience in customer service, shipping and logistics, operations management, and service delivery for a total of 13 years. Good at troubleshoot…

As a highly motivated and driven individual, I am confident that I would be an asset to your team. I am a people person and have a knack for making connections with others. Throughout my career, I…

Experienced Customer Support Analyst with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Technical Support, Customer Satisfaction, Quality Assurance, Troubleshoot…

Currently working as head of contact center operations managing all vendors for Samsung Electronics customer service, complaints and customer retention

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…

Hey there! I worked in the BPO industry for 9 years with vast experiences for multiple roles. Started with a Data Entry job for a US based insurance company that focuses in:- Data Validation- Data Ent…

Highly motivated individual with a proven track record of enhancing customer satisfaction. Leveraging a strong background in operations management and a keen understanding of customer service dynamics…

Need a pro for your HR and Recruitment needs? How about a CSR for e-mail, chat and phones?- 4 years of HR Manager experience for a startup (NOW 200 HEADS!)- Committed to confidentiality and ethics- 6+…

Handles a team of Telemarketers, Compliance Auditors and Account Managers.

Are you seeking a seasoned virtual assistant to streamline your workload and propel your business to new heights?Look no further. As an adept virtual assistant with over three years of proven experien…

I have vast experience in lead generation and finding contact information of companies.

I have 24 years of work experience from rank and file to Senior Director role. I managed various departments from Human Resources, Email Marketing, Customer Experience, Research, and Operations. I can

I have 3 years and 10 months of experience in the BPO industry, handling healthcare account - customer service, SME/SEL/CAG champ and finally became a team manager. Responsibilities includes administr…

I manage the operations by monitoring performance, quality measures, data & problem analyzation & resolution. I oversee a group of supervisor on an operational standpoint by monitoring their daily tas…

I am a graduate of University of Northern Philippines with a degree of Bachelor of Science in Information Technology.I have more than 4 years of BPO experience in customer service wherein I have handl…

I have been an Operations Manager focused on customer service in the BPO industry for 9 years. I have launched accounts, handled voice, email and chat accounts' operations and managed clients remotely…

Passionate and patient service-oriented professional with a solid foundation in pharmacy and a proven track record of delivering exceptional patient care. With 10 years of experience in the pharmaceut…

With 6 years of call center experience (outbound) seeking to provide employer with exceptional results in data entry or call center position. Can type approx. 60 words per minute. Proficient in Micros…

Majority of my work experience was spent in the BPO industry. I had customer service and technical support experience. I also worked with few other departments such as Quality, Training and recently…

A call center is a centralized department that handles inbound and outbound calls from current and potential customers. Call centers are located either within an organization or outsourced to another…

Written and Verbal Communication Skills Active Listening Customer Service Expert Good Attention to details Proactive and Assertive Attitude Flexible Administrative Skills Computer Literate Expe…

I am very keen on details, a goal-oriented person and I make sure that things are done effectively and efficiently.

I have been exposed to different departmental such as: training and quality, recruitment, customer service, sales, client relations, fraud detection and prevention, collections. Very flexible and…

I have worked in a digital newspaper company. My task includes daily quality control of newspaper XML using the SMART Editor software in accordance with QA Standardization. I have also worked in a dif…

A seasoned leader with a combined total of 15 years in the BPO and RPO industries with specialization in operations and performance management, account management and talent development. I live on val…

Perform Technology innovation, coordinate development. Proficient in various business operations including problem solving and business procedure.

Objective: I am an accomplished BranchManager with over 7 years of extensive experience in logistics management, sales,and in customer service. I am looking to leverage my expertise in operations,cli…

Highly dynamic Virtual Assistant with 5months of experience providing exceptional administrative and management support to clients. Adept in multitasking and effectively prioritizing tasks to achieve…

Making sure employees that report to you meet performance expectations. Reliable, with high integrity and strong work ethics. Ability to keep a positive attitude in a fast-paced environment. Can handl…

Passionate, Career-driven, Goal-Oriented Promoted from a Loan Specialist agent to Workforce Management - Business Expert (Hybrid of Supervisor and Asst Manager) in a span of 7 years in a BPO compan…

I'm a graduate of Bachelor of Science in Business Administration, major in Financial Management. I've worked in a BPO company for almost 12 years now and have been in various roles in Financial Accoun…

I bring 16 years of experience, including five years of team management and ITIL certification. My expertise spans People management, Project Management, Digital Marketing, and Operations management.…

Experienced professional with over 18 years, including roles as Associate Director of Operations and Executive Assistant. Seeking an Executive Assistant position to apply strong administrative, commun…

Over 18 years in the BPO industry. I can handle a variety of admin tasks.

With a successful career spanning 19 years in customer service, I offer a compelling combination of skills, leadership acumen, and unwavering dedication that sets me apart as an exceptional candidate.…

A professional who is open to learning new skills and improve existing skills to ensure project success.

Looking for a full time virtual assistant job.

I have a several years of experience working in a BPO Industry. I have the knowledge to handle customers and guests especially in providing them excellent customer service.

Started as a Financial Advisor in one of the leading banks in the UK and earned expertise in the financial sector. With over 9 years of working experience in the fields of Training, Instructional Desi…

I've been in BPO industry for more than 8 years. I handled different account. Healthcare where we provide the benefits, coverage, Doctors or clinic appointment. Telco where we provide a high speed tro…

Operations Manager skilled in driving organizational success through process optimization, strategic planning, and effective team leadership. My expertise lies in identifying areas for improvement and…

I started working as a technical support representative for a few months, then I got promoted to a supervisor role / escalations because I was performing well. After a year of working in a call center…

Data-driven Project Manager with a successful track record in leading complex projects within scope, budget, and timeline constraints. Adept at navigating the entire project lifecycle and ensuring sea…

Hi, I'm Beth. I am a young professional aged 24 and aspiring Virtual Assistant hailing from the Philippines. By having me on your team, you can expect streamlined workflows and exceptional support in…

I am an experienced social media specialist, customer service associate, and a photography hobbyist seeking a full-time position in freelance, focusing on social media, where I can apply my knowledge…

Attention: Get ready for a revelation! – Your customers are embarking on a journey. Have you meticulously charted their course?Effective copywriting seamlessly guides them to that coveted 'add to cart…

Experienced Operations Manager with a demonstrated history of working in contact centers for telecommunications, retail and travel/transportation accounts; specializing in customer service and client…

* 10+ years experience in the BPO industry * 5+ years of work experience in client-facing, account management, or analyst roles in industries including private equity deals research, recruiting other…

?Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc. ?Conducts phone interviews to pre-screen candidates, verifying t…

I am currently a manager for employee engagement who's primary focus is to improve new hire experience and reduce attrition. I handle a team who most of the time collaborates with different department…

I have been in the BPO industry for 10 good years (7 years with my current employer) and excited to become part of new opportunities that come along my way in the corporate world.I am currently part o…

My Skills is Data entry ,40WPM in Typing and a Online Researcher , Multitasker ,Flexible,

Dedicated and reliable Leader who focuses in people development and performance management, to streamline operations, increase productivity and drive revenue. Additionally, possess 7 years of hands-on…

With 11 years of experience in the Business Process Outsourcing (BPO) as a Quality Auditing Associate and Data Transaction Processing Analyst. Specialized to perform Data Entry, Data Analysis, and Qua…

Meeting the client’s given target under our Transaction process on a daily basis together with being the appointed SME support for the team. Monitoring the performance of the team to meet the clients…

Decisiveness in change management and implementation of policies with clear and achievable objectives. Strong leadership qualities with strong sense of initiative, flexibility and accountability. E…

Dedicated and adaptable professional with an efficient background in banking where I used analytical and excellent communication skills. A flexible professional who enjoys learning new skills and can…

I have about 7 years of expertise in the field of data research. My responsibilities include conducting research, gathering information, analyzing it, and verifying its accuracy. I actively contribute…

I have been a Team Leader for a bpo company for 6yrs, and would like to try my luck to be virtual assistant.

Looking for Amazon product research job.

Adaptable, independent, and organized virtual assistant without experience but I am a previous call center agent before. During my call center agent journey I provide multi- functional administrative…

Virtual assistant with years of experience, dedication, and outstanding communication abilities. I provide thorough administrative support that is adapted to each client's needs and am skilled in the…

I can be whatever the employer requires and wants me to be.

Dedicated Administrative and Facilities Officer with eight(8) years of experience in leadership roles with strong communications and interpersonal skills. Looking for new opportunities to further grow…

As a Business Operations and Strategy Specialist, I'm able to bring a comprehensive list of skills set that covers sales, marketing, customer service, HR, training, operations, digital marketing, and…

I’ve been employed for almost 5 years now. I have experience in Financial, Healthcare and Education fields. I have also experienced being assigned in management and reporting as I was a supervisor in…

Hi there. Need a SUPER VERSATILE ASSISTANT who handles tasks like a rockstar?Reliable infrastructureTechnical proficiencyTask prioritization and time managementWell, your search ends here! I'll take t…

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team envi…

With over 10 years of experience in sales and marketing across various industries, I am a seasoned sales leader who can drive strategic and tactical planning, process improvement, and revenue growth f…

Experienced professional in BPO, adept in sales and customer service roles.Proficient Virtual Assistant specializing in healthcare.

I have 13 years of experience in Customer Service assisting U.S. and U.K. customers. I was trained at a large Call Center in the Philippines and served as Team Leader for 4 years focusing on sales, te…

my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and producti…

I can multitask and even I'm busy I can handle things that could be impossible to handle.

Experienced Training and Quality Supervisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer-focused Service, Employee Training, Product Training, Ser…

Experienced BPO Team Leader with a proven track record of success in managing and leading teams to achieve operational excellence and exceed client expectations. Adept at driving performance, fosterin…

With 8 years of experience in account management and customer success, I excel at building strong client relationships and ensuring their satisfaction. I'm also skilled in sales management across dive…

Highly motivated and results-oriented Team Leader with diverse background in management and client/customer service. Also, highly skilled and experienced marketing professional. Has a very high regard…

I'm a Business Operations Analyst with a passion for optimizing processes and driving efficiency in organizations. I possess a strong background in data analysis, resource management, and workflow imp…

Hello there! I'm your dedicated virtual assistant, designed to make your life easier and more efficient. With a passion for organization and a knack for problem-solving, I'm here to assist you in mana…

Handles day to day transactions of the business Replies to email, answers SMS and voicemails Provides best possible competitive public hotel rates Deals with hotels regarding guest bookings

Hello! I'm a skilled Virtual Assistant and Content Creator with four years of experience. Proficient in social media and Canva, I'm also diving into AI. With prior BPO experience assisting clients fro…

Highly motivated and detail-oriented professional with a proven track record of exceeding expectations in remote environments. Skilled in communication, sales, time management, organization, and commi…

Thank you for visiting my profile, I'm from Siargao Island, the surfing capital of the Philippines. I'm currently a front desk/receptionist in one of the hostels here and I want to start a career that…

I know you’ve read a lot of profiles, yet you’re still here, looking for the best person for the job. Let me tell you, your search stops right here - WITH ME.You found a jack of all trades. I am a Dir…

Been working in the BPO Industry for more than 10 years Handled different types of accounts and different management or leadership roles such as Team Leader, Trainer, Coach, etc. I am also a freela…

I'm a virtual assistant with 7 years of experience providing efficient and reliable support in various tasks with a strong background in administrative support, problem-solving, and time management.…

I am flexible and fast learner. My skills includes monitoring delivery of a program, project, or managed service. Work with project managers to determine project plan, timeframe, and estimates. Commun…

I am a goal-driven Team Leader with over a decade's experience working in the BPO industry. I am skilled in operations management, best practice process and procedure, team leadership and employee tra…

25 years old/ F. Have a 3 years BPO experience in telco account, willing to work shifting schedules and holidays

I have been working in the travel industry for over 10 years, and I am currently a Senior Supervisor at Dyninno Group, a global company that provides innovative solutions for travel and hospitality in…

Graduated degree of Bachelor of Science in Nursing (4 years) Philippine- RN United States- RN (New Mexico and Minnesota) 5 years Nursing Experience (ER, ICU, Hema-Onco, Medical and Surgical) 3 y…

I am a dynamic leader with over 14 years of experience in the Customer Service/Contact Centre/BPO Industry. I have managed various lines of omnichannel Contact Centre work such as customer service, sa…

With 15 years of experience both in customer service and sales, conquering areas across Training, Quality & Operations allows me to build a strong foundation in the BPO field. I’ve spent majority of m…

I am a CRM Team Lead and previously a Leads and Dialer / CRM Manager providing high-quality and cost-effective solutions for various industries. I have been in this role for over four years, and I hav…

I recently work as a Quality Assurance Analyst for Cognizant under SALESFORCE.COM. I audit associate work base on the quality checklist that I created that is approved by SALESFORCE. I specialized in…

Proficient in Excel, Word, Powerpoint. Providing Quality Audit under on Compensation and Benefits Team.

I am an optimistic and goal-driven individual who puts myself in everything that I do. I'm passionate about helping others which aligns with my job experiences as a customer service representative for…

I have the skills to be more effective and efficient with my work. I manage my time by ensuring to finish my work on time. My organizational skills includes planning and office management. I do have a…

People Management Skills Solid Service Desk Management experience Service Delivery IT Support

As a data analyst before, I'm very skillful when it comes to problem solving, analytical thinking and being able to work under pressure. Good communication skill is also part of my skill set as this i…

Worked as a Customer Service Associate for a Retail and Credit Card Company. Worked as a supervisor handling Customer Service Associate for 3 years focusing on agent development skill wise with pro…

I am a freelancer videographer, video editor and graphic artist.I have been doing this part time since 2006. I have already created several videos, logos and posters. I also have extensive background…

Passionate about driving efficiency and success, I bring over 7 years of managerial expertise to the table, specializing in training and coaching individuals to reach their full potential.As a virtual…

Experienced individual with a demonstrated history of working in the marketing and advertising industry. Skilled in Customer Service Management, Coaching, Team Building, Customer Service, and Digital…

I have 13 years of BPO experience and counting. I started as a technical support representative for computer companies and telcos. I was promoted to Team Leader and to Operations Manager.

A Bachelor Degree holder with myriad of experiences in various tasks, particularly in leadership, management, organization, and customer service.

I am an experienced Senior Operations Manager with demonstrated history of working in the BPO services industry. Skilled in Business Process Analysis, Lean Six Sigma Methodology, Learning and Developm…

Having 5 years experience in the customer service and client reporting, I have developed great communication skills, organizational skills, reporting of progression, data entry, email management and t…

Recent college graduate with a Bachelor's Degree in Tourism Management, specializing in travel, and three months of experience as a data entry key. I don't have much work experience other than enterin…

Skilled leader fostering teamwork; known as a dedicated, reliable worker with a passion for collaboration and growth

I graduated last year 2013 with a degree of Bachelor of Science in Nursing and one week after graduation, I applied in a BPO industry where I stayed for 10 years and got promoted from an gent level to…

Greetings! I'm Rasec, a seasoned Project Manager and Executive Assistant specializing in serving High Profile Clients. With a decade of experience and a pristine track record on Upwork, I bring to the…

Results-oriented professional with years of experience in a progressive role of accountability and leadership. Passionate with customer service, recruitment, data, and reports/project management,…

Operations Manager with over 20 years of combined experience in operations, customer service, workforce management, and TSM. 12 years of experience in the online gaming industry. https://docs.google.…

You can call me Jen.High level overview of my skills include strong communication, admin and support task, as well as managing people to provide directions. I am known as an efficient worker, deliveri…

Operations management Performance management Revenue optimization Process development

I am a dedicated Service Dek Team Leader handling Level 2 Support techs. I excel in managing a team that provide exceptional customer service and technical assistance. With a strong background in IT S…

Im 25 years old, I live in mabalacat City Pampanga Philippines, I love playing Mobile games i also do typing jobs because i worked in a computer shop for almost a year and i also do virtual assistand.

As a Manager, I have pioneered accounts which I have drafted and gotten approval of Quality Service plan and call flow in line with the Compliance guidelines. I implemented projects and initiatives to…

I have an eight-year work experience in the BPO industry. Five years being an assistant manager. This is job has become a testament of how loyal and dedicated I am when given the opportunity.

Insightful ITIL-certified Senior Service Desk Manager with 8 years of service desk leadership experience including oversight of application support and incident management. Currently manages a team of…