1. ONLINE SUPPORT MANAGER- 5 years experience as an Online Support Manager for a Fitness Gym based in Florida. Handles general administration tasks, Social Media Management, Lead Management as well as…
Results-driven professional with over 6 years of experience in workforce management, real-time analysis (RTA), compliance, data analysis, and virtual assistance. Proven ability to optimize call center…
Operations Manager | Project Manager | Executive Support | Remote OperationsPROFESSIONAL SUMMARYI’ve spent the last 15+ years working in operations, customer service, and projectmanagement—mainly in B…
I’m a customer-focused professional with a strong foundation in travel support, where I’ve learned to handle fast-paced environments, solve problems efficiently, and create smooth experiences for clie…
A detail-oriented and adaptive communication specialist with hands-on experience in administrative support. Skilled in records management and policy compliance. Strong social communication skills that…
I am in the BPO industry for more than 12 years and currently taking a role of a Team Leader. I oversee team’s performance and monitor campaign progress to achieve engagement and growth goals aligned…
Creative educator with a passion for teaching and strong graphic design skills.
COMPUTER SKILLSCAN WORK UNDER PRESSURE CAN DO MULTI TASKERCOMMUNICATION SKILLSFAST LEARNER SO EVEN IF I DONT HAVE A EXPERIENCE FOR YOUR JOB I CAN DO MY BEST TO FULFILL MY DUTIES21 YEARS OF AGEFILIPINO…
-Assesses class and individual agent level performance; reports evaluation information-Demonstrates patience with all types of learners-Participates in client interaction (includes effective curriculu…
Customer Service | Team and Operations Management | Classroom facilitation and training | Coaching and Mentoring | Data Analytics | ADSL and Home phone technologies Advanced knowledge in computer hard…
Detail-oriented and results-driven professional with over 5 years of experience in the BPO industry, specializing in team leadership, quality assurance, and performance management. I’ve successfully l…
I am a results-driven Project Manager and Virtual Assistant with extensive experience in operations coordination, systems management, and remote team support. I specialize in keeping projects on track…
I am a results-driven professional with strong experience in project management, operations, and vendor management within the healthcare BPO industry. I specialize in leading complex transitions, alig…
I am Sheramie J. Cervantes, 27, from the Philippines. I havenearly 4 years of experience as a CSR, covering roles in technical support,travel accounts, order entry, chat support, back office, retail,…
Maintaining a work-life balance is very essential as a human being. Whether we are earning a little amount of money or earning 6 to 8 digits per month, we deserve a work-life balance. And I am here to…
I am a licensed nurse in the Philippines and a US Registered Nurse as well with a vast experience in handling customer service, medical insurances, case management, medical records and people/client m…
Experienced hospitality professional with over a decade of experience in customer service, bar operations, and team supervision in fast-paced resort environments in Boracay. Skilled in handling intern…
basic fundamentals of programming and computer networkingHave experience of BPO
If you're a busy business owner, coach, or agency struggling to keep up with leads, schedules, and daily operations I can help you reclaim your time and stay focused on growth.I’m a results-driven Vir…
Excellent communication skills and strong telephone manner.Thorough knowledge of reservation system and transaction processing.Strong customer service skills with ability to diffuse difficult situatio…
Virtual Assistant with 1+ year of experience in CRM management. Former Operations Manager in a BPO company,bringing strong leadership, communication, andproblem-solving skills. Committed to efficiency…
• Strong client relation• Communication / Listening skills• Coaching and mentoring• Generates report and investigation on the team’s performance• Creating reservations• Problem-solving skills• A willi…
Highly motivated and tech-savvy virtual assistant with strong organizational and communication skills, seeking a position to provide efficient and reliable support to clients. Dedicated to delivering…
I am an Assistant Manager in Operations with more than 7 years of experience in a BPO industry. I assists in managing and supervising the daily operations of the assigned team/process, monitor perf…
Tired of marketing efforts that fall flat? If you are seeking an efficient and intelligent professional with a positive mindset? Look no further! I am here to deliver outstanding results and assist bu…
High-performing Virtual Assistant with nearly one year of remote experience and over four years in the BPO industry, specializing in sales support, customer service, collection accounts, financial and…
I started my career in customer service, learning how to listen. Then I moved into sales, learning how to build. Finally, I landed in operations, learning how to scale.Today, I use all three of those…
Content Moderator and Annotator for more than 6 yrs. Resilient and adaptable. Background with management, been a team manager for 3 years and counting.
Hi, I'm Nats. I'm an HR generalist/Team lead with experience in training, and executive assistance for stakeholder needs and client management. I’m a Secondary Education- English graduate, and I’ve wo…
Highly organized and results-driven professional with over 6 years of experience in the BPO industry, transitioning from a high-performing Agent to a Team Leader and Corporate Trainer. I specialize in…
Organized and communicative Virtual Assistant with over 5 years of experience inadministrative support, technical troubleshooting, and customer relations. Proven trackrecord of improving operational e…
I have over four years of leadership experience in the BPO industry, starting as a Customer Service Representative and progressing into Team Leader, Trainer, and Team Manager roles. My strength is coa…
Hi! I’m Krizel! I'm a Food Blog Expert, Social Media Manager, and General VA for the past 3 years with a passion for all things food and digital strategy. I help food bloggers and brands grow their on…
Most businesses don’t fail because of lack of effort, they fail because they’re measuring the wrong things.From my experience as a business consultant, the difference between growth and churn comes do…
As an SEO Specialist, I bring a wealth of experience and expertise in driving online visibility and optimizing digital presence through robust SEO strategies. My skill set encompasses a wide range of…
I would be helpful and able to contribute significantly on operations, finance, tax compliance, Human resources, procurement and administrations. I am specialized in setting up systems, internal contr…
Strategic BPO executive with 20+ years of leadership experience across trust & safety, logistics, telecom, financial services, and e-commerce. Proven success in managing 1,000+ FTEs, optimizing P&L pe…
With 8 years of experience in project management, I have honed my skills in leading teams and ensuring project success. I possess the ability to hire, coach, and onboard clients effectively. My respon…
I am seasoned professional dedicated to engineering repeatable, predictable revenue growth for scaling organizations. My expertise is centered on converting strategic vision into measurable Go-To-Mark…
Project and Operations Leader with 10+ years of experience driving change initiatives, improving service delivery, and enabling high-performing teams. Skilled in coordinating cross-functional projects…
With over a decade of leadership experience in the BPO industry, I have consistently driven performance, built high-performing teams, and delivered results aligned with strategic business goals. My…
I have led multiple projects for a well-establishedorganization, developing a deep understanding of leadership, customerengagement, and operational efficiency.As a Team Leader, I have extensive experi…
-Computer Literate -Knows how to speak English. -Excellent in proof reading skills.
I bring extensive experience in editing, bookkeeping, management, and customer service, with a strong ability to handle multiple responsibilities efficiently. I am currently seeking a part-time or ful…
Accomplished Operations Leader with 15+ years of experience specializing in the intersection of Technology, Risk, and Large-Scale People Management. A technical innovator (BSIT) with a proven track re…
Customer Service Representative with over 2 years of experience providing voice and non-voice support, including handling empathy and sensitive cases. Skilled in de-escalation, active listening, and d…
Seasoned operations and project management leader with over 15 years of experience driving execution excellence, scaling distributed teams, and optimizing end-to-end business operations in fast-paced,…
Experienced professional with 17+ years in BPO and shared services, specializing in reporting, operations support, and workforce coordination. Skilled in executive reporting, calendar management, KPI…
Operations leader with expertise in SEO and advertising, AI behavior analysis and enhancement, strong background in escalations management, client relations, quality, and former English educator skill…
I am detail-oriented Administrative Virtual Assistant with experience from an accounting firm internship, assisted in a professional school, and managed a Small business. I have skills in administrati…
Are you feelingoverwhelmed by the complexities of managing your business operations? Are you spendingtoo much time on operational tasks and not enough on strategic initiatives? Do you find gapsin your…
Engage with customers through live chat platforms to provide timely and accurate responses Address inquiries, concerns, and basic troubleshooting in a professional manner
Executive Partner
I am a BPO-trained Customer Service Specialist with experience in chat and voice support for 3 years, customer issue resolution, and CRM tools. I work well independently, follow instructions accuratel…
§ I specialize in Customer Service, Operations and Performance Management<!--[if !supportLists]-->§ <!--[endif]-->I am skilled in strategic planning, leadership and coaching development - lead and m…
I help businesses scale their operations, improve customer experience, and manage high-performing remote teams.With 8+ years of experience in the BPO industry, I’ve led global teams across the US, Ind…
Spanish bilingual professional with over 14 years of experience in the BPO industry, specializing in customer service, technical support, collections, and team leadership. Expanded expertise as a S…
10+ Years Customer Service Experience5 Years Experience Call Center Supervisor5 Years Experience Operations ManagerAdvanced Skills in Organizational Development and Employee Performance MonitoringExpe…
Detailed oriented in operations with 11 years experience in BPO handled different accounts in financial, Technical and customer service. managing daily operations, resolving complex complaints, improv…
I am Randolf, a 15-year veteran of the BPO industry, with backgrounds ranging from Training and Development to Operations Management. I am lecture certified Lean Six Sigma Black Belt, Certified Proces…
I have over 4 years of experience as a VA / Team Leader / Corporate Secretary for an Australian client’s BPO company in Cebu City. I handled the local business operations and served as the authorized…
Oversees end-to-end utilities operations, managing a team of 94 employees across service delivery, process performance, and client expectations. Responsible for driving operational efficiency, ensurin…
I am a seasoned customer service expert with 8 years of BPO experience willing to handle any call types with varying difficulty. I have great attention to detail in every interaction and superior cust…
Seasoned Digital Marketing Professional with over 15 years of experience in Cold Calling, Appointment Setting, Lead Generation, and Customer Service. Skilled in Salesforce and GoHighLevel, with a prov…
Quality Assurance Specialist with 4+ years of experience in quality monitoring, compliance, and customer experience optimization. Skilled in root cause analysis, corrective action implementation, and…
I’ve spent over a decade building a career across the BPO and freelancing industries, helping businesses improve operations, strengthen customer experience, and deliver results. My background spans cu…
In my previous roles, I have honed my analytical skills and attention to detail, allowing me to effectively gather, analyze, and interpret data from various sources. I am proficient in utilizing repor…
I am an experienced and results-driven Operations Leader with nearly 15 years in the BPO industry, specializing in Accounts Receivable, Collections, Utility Processes, and Customer Support across voic…
I have good understanding of the commands and executing the same with perfection. Ability to negotiate with the customer and building rapport. Experience in BPO industry and providing exceptional cust…
Results-driven Operations Leader with 7 years of management experience overseeing Voice and Chat Technical Support and Customer Service operations, supported by 27 years of BPO and service industry ex…
Accumulates 15 years of comprehensive experience in Operations Management.Demonstrates proficiency in team management across diverse lines of business and quality assurance for 8 years.Oversees teams…
Dynamic and detail-oriented administrative and finance virtual assistant with strong expertise in financial processes, regulatory standards, and controls. Proven track record of maintaining accurate,…
With 8+ years of experience in the call center industry, I have a strong foundation as a frontline agent, which has been complemented by years of leadership experience as a team leader and years as a…
I'm an experienced Senior Executive Assistant and Operations Support Specialist with over 10 years of leadership and business operations experience supporting teams, executives, and growing organizati…
I've been working in BPO for almost 4 years, I have started as an agent and was promoted as a supervisor. With that experience I am able to deliver and identify how to give out a great customer servic…
Experienced Director, Operations Manager, and Trainer with a strong background in training, administration, and creative support. Skilled in overseeing marketing, HR, finance, accounting, and construc…
Been in the BPO Industry for 8 years now and currently part of the Workforce Management as a Real Time Analyst. I have handled Payment, Telco, Travel, Test Booking, Sales and Financial Accounts as Cus…
Operations & Process Improvement Manager with experience leading workflow optimization, operational coordination, and systems development across real estate, short-term rental, AI, automotive, and hos…
I am equipped with strong leadership and excellent people management skills. As a certified developmental coach, I am now seeking a challenging role where I can apply my expertise in leading teams and…
I bring over 5 years of experience in securities operations with global investment banks including BNP Paribas, J.P. Morgan, and HSBC. My background is focused on equities and derivatives post-trade o…
Customer focus and leading a team are my forte, honed by years of experience. Also efficient as Content Moderator, managing tasks within a web-based user moderation platform to maintain community stan…
I’m a highly skilled operations manager who specializes in building efficient systems and leading high-performing teams. My focus is on streamlining processes, strengthening people management practice…
Customer Experience & E-Commerce Specialist | Shopify & Digital Support I am a customer experience professional with 7+ years of experience in email & chat support, eCommerce operations, and process i…
I help businesses improve performance, optimize operations, and make data-driven decisions through structured reporting and KPI management.With experience as an Operations Manager in a customer servic…
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
A dynamic professional with 5–7 years of experience in client and customer service within the BPO industry, including leadership roles, admin roles, back-office, accounting, customer service and helpd…
Extensive and high-level leadership and management experience to ensure implementation and alignment of project goals and objectives, including contract performance and compliance to agreement and gui…
Been with customer service for quite a while. Adaptive in any type of customer service process. Able to complete task within company standards. Outside the box thinker. Able to work under pressure.
Data Entry Specialist ensuring speed and accuracy | Driving excellent Customer Service & Technical Support experience | Virtual Support specializing in Real Time Workforce Management
Hi! I'm Steph, an experienced Operations Manager in the BPO industry with over 7 years of leading admin teams, optimizing back-end processes, and supporting executives in daily operations. I specializ…
I'm a former BPO Operations Manager with 16+ years of experience supporting US-Based Clients in the Telecom industry. I now help busy entrepreneurs stay organized by managing their calendar, emails, r…
I am an experienced virtual assistant with excellent communication skills and an expert at managing time - both my own and the clients'. I am a very efficient individual in writing and typing skills a…
Experienced BPO Operational LeaderI am an experienced Operational Leader with 20+ years of driving performance across Healthcare, Social Media, Telco, Sales and Financial account. My expertise spans T…
Management Professional with over 20 years of hands-on experience in multiple roles in Information Technology, Financial & Banking institutions in Singapore and over a year of management experience in…
Analytical and results-driven professional with 8 years of experience in geospatial operations, business analysis, and project management. Proven track record in leading cross-functional teams, implem…
I help business owners and operations teams stay organized, data-driven, and efficient.I bring over 10 years of operations leadership experience combined with executive assistant support, reporting sy…
12 years BPO Experience(Telco Account) and counting.- 3 years CSR with Technical and Sales Skill- 7 years Quality Assurance/Customer Experience Analyst- 2+ year Operation Supervisor of a Chat Support…
I excel in clear and professional communication, both written and verbal, ensuring smooth interactions with clients and teams. I have strong problem-solving skills, tackling challenges efficiently whi…
People management. Mentoring and coaching. Training facilitation/ public speaking. MS Office (Word, Powerpoint, Excel, Outlook). Google Sheets and Forms. Content writing. Basic audio and video editing…
Can work under-pressure. Easy to learn.
ness Operations and Data Analyst with 18+ years of experience in reporting, payroll, sales operations, and process optimization across BPO, FMCG, and remote service industries. Specialized in data ana…
In today's customer service oriented society, high-standard customer service can win clients’ hearts and makes business recognizable. The quality of customer service has a profound and measurable impa…
Managed a team of 10-20 agents to perform.
I am an experienced Operations Manager with over 15 years of BPO and call center experience, specializing in telecommunications, customer service, sales, and technical support. I have worked with majo…
I am a hardworking and versatile individual when it comes at work, I usually initiated myself to do extra effort to make my job properly done. I prepare also to manage my time at work and make sure to…
STOP MANAGING PEOPLE. START ENGINEERING YOUR BUSINESS FOR SCALE.If you are looking for a general VA to just "follow instructions," please skip this profile.I am a Principal Growth Architect with a 19-…
Strategic and results-driven Project Manager with over 15 years of experience in customer operations, service delivery, and leadership roles. Proven ability to streamline processes, manage global acco…
Customer Service Representative
Proficient in written and spoken English with good communication skills ? Excellent Interpersonal Skills ? Customer engagement ? Subject Matter Expert with different teams ? Team Management (Leade…
Proven ability to support agents in meeting key performance indicators (KPIs) through effective coaching, counseling, and when necessary, disciplinary action. Trusted to review and approve high-level…
I speak and write great English. I am very well versed with BPO operations process, ensuring that all KPIs are met, attrition rate is kept at minimum. I can create programs that will make agents stay…
Highly adaptable and dedicated Executive Assistant with a proven track record in providing efficient customer service and appointment setting. Experienced in managing schedules, coordinating tasks, an…
I’m an experienced Executive Assistant and former Senior Training Manager with over 10 years of expertise in operations, people management, and administrative support. My background includes managing…
I’m a Customer Service Professional and Rockstar Virtual Assistant with 6+ years of experience supporting US-based businesses in eCommerce, logistics, healthcare, wellness, and travel services.I help…
Customer Service Team Leader | Manager
I'm new to the Virtual Assistant field and have no direct experience yet, but I'm eager to learn and confident that my background can bring real value to your team. I come with strong experience in da…
Everything can be learn.
Customer Support Specialist with 8+ years of experience delivering exceptional service in fast-paced BPO and freelance environments. Skilled in handling escalations, resolving complex billing and tech…
Results-driven professional with experience in operations and recruitment, engaging internal and external clients to qualify leads, schedule high-quality appointments and support teams in achieving re…
* I have over a year and five months of experience as a cardiac monitor technician, where I have had the opportunity to work in various hospitals throughout San Antonio. In this role, I am responsible…
As Remote Administrative Assistant. I provide comprehensive support by ensuring smooth workflows, maintaining organized records, and delivering timely and accurate task execution. My expertise lies in…
Business feels messy? Give them to me, I'll fix it.Customer Success, Client Care & Customer ServiceSales, Retention & PerformanceOperations Manager, Team Leadership & SystemsVICI dial manager Outbound…
With over 10 years as an Operations Manager, I specialize in customer service and recently oversaw virtual assistants for multiple U.S. sectors. I'm skilled in leading teams, managing customer relatio…
Experienced Program Management Office (PMO) professional with a strong track record in project coordination, financial oversight, governance, and stakeholder management. Skilled in optimizing proces…
Ms. Malinao is an accomplished sales and marketing professional with over 20 years of extensive experience in driving business growth and operational excellence. She began her career in direct selling…
Hi! I am new to exploring part-time opportunities here with a long-term goal of transitioning to freelancing full-time.I'm currently working as a Subject Matter Expert for one of the biggest Social Me…
Experienced and versatile Virtual Assistant with over 8 years of proven expertise in customer service, team leadership, and operations management. Skilled in managing schedules, communications, client…
Having held various leadership roles and positions, I have developed a diverse skill set that sets me apart as a valuable asset to any organization:Worked as a supervising Legal in the Legal departmen…
Monitored daily operations to ensure team productivity and on-time task completion. Tracked performance metrics, prepared reports, and coordinated with team leads to resolve workflow issues quickly.
BPO Experience:• Voice & Non-Voice• Technical Support• Inside Sales• Customer Service Support• B2BData Entry:• Order entry of orders to 3PLC/ Extensiv• Tracking numbers• Data entry of inventory and ge…
A passionate Learning & Development professional with a 5-year track record as a Corporate Trainer, specializing in leadership development in both healthcare and retail. Seeking a remote opportunity t…
I am a motivated and adaptable professional seeking opportunities to contribute my skills in online work. With strong attention to detail, excellent communication abilities, and a willingness to learn…
Looking for Customer Service Job
Multidisciplinary operations and healthcare documentation professional with 11+ years of experience in customer service and 5+ years in operations management, quality assurance, and team development.…
Seasoned Senior Manager with over 20 years of experience in service delivery, sales operations, training, and client engagement across global organizations. Proven track record in leading high-perform…
I worked as an Online Researcher/Data Entry at hotelscombined.com for 9 months. So I understand the nature of work and the skills required. I can assure you that what you're looking for is what I have…
My value is rooted in servanthood; serving God by serving other people is my primary goal. My foundation as a follower of Jesus Christ compels me to work excellently with Divine character and unique s…
I am a versatile and results-driven professional with experience in customer service, medical billing and claims processing. I have a proven track record of managing end-to-end billing processes and h…
The skills I have will be helpful to the workplace that I will be assigned, I present interpersonal and communication skills that would work to connect with clients or customers, I can work through in…
Jonray is a seasoned Operations Supervisor with over two decades of experience in the dynamic and ever-evolving world of the Business Process Outsourcing (BPO) industry. I'm equally passionate about A…
HERE'S A BRIEF OVERVIEW OF MY EXPERIENCE: • Qualified and highly experienced Technical & Customer Support Specialist with over 13 years of experience providing world-class customer service via phon…
CompetentIT Supervisor well-versed in assisting users with diverse computersystem, mobile device and peripheral equipment problems. Familiar with securitystandards and usability optimization. Effectiv…
The Philippine contact center industry that I supported for over 15 years has taught me lessons I might not probably have learned anywhere else. The Customer Service roles I had opened my eyes to thin…
I have almost 13 years of work experience in the BPO industry under mybelt and 10 years of these were for the US banking industry. My expertise is in customer service specifically for US credit and de…
Results-driven and dedicated customer service representative with over 8 years of experience delivering exceptional support in industries such as Telecommunication, Healthcare and Remote Proctor. I ha…
Detail-oriented professional with BPO experience and background in handling real estate documentation using digital platform like DocuSign. Used to working with structured processes, meeting targets,…
Operations and Technical Content Specialist with over 10 years of institutional tenure at a single organization. I specialize in bridging the gap between back-end operational infrastructure and front-…
A highly motivated, organized, detail and results-oriented professional with 9 years of experience and a proven track record of success in Customer Service. Consistently exceeding expectations in…
I have strong experience in outbound sales and lead generation, with a proven ability to identify and engage prospects effectively. I’m skilled in quality assurance, ensuring processes and outputs mee…
Dynamic and forward-thinking professional with 10+ years of experience across Global Services and Technology industries, specializing in Agile & Scrum methodologies, Data Analytics, AI, and Python-dri…
I'm very literate with computer that's why my skills are flexible. I have also have an assistant whom which is my brother were he handles Graphic Design, social media management, photo editing, video…
Hello there! I’m Rose Angeli Labro, and I bring a wealth of expertise from a multi-faceted career journey spanning over 18 years. I’ve ventured into the realms of customer service, education, finance,…
Has great knowledge in Google sheets and can do RCA and coaching sessions
I am currently studying Bachelor of Music inVoice Pedagogy and it is my 3rd year now with consecutive top 10 Dean’s Lister. I also have a background working at the office of our department as a Presid…
7 years of Project Management experience, working with a number of clients in assisting them with planning and executing Open Enrollment Projects to meet time-critical deadlines. Combines dynamic orga…
I possess a comprehensive understanding of diverse HR functions and am committed to being an approachable individual, aiming to impress with both my character and skills. As part of my role, I eagerly…
Tired of being buried in admin and operational tasks?Hi, I'm Esther, an Executive Assistant and Operations Specialist with 17 years in the BPO industry, including 5+ years focused exclusively on remot…
Dynamic and results-driven professional with extensive experience in operations management, training development, and client account support. Skilled at streamlining business processes, improving team…
I am a results-oriented person that consistently delivers results and drives positive outcomes. I can easily adapt to situations and effectively tackle challenges and find innovative solutions. I dedi…
no skill summary
Project ManagementAgile Software Project ManagementScrumProcess Mapping and ImprovementOffice ManagementMicrosoft OfficeSales and MarketingData ManagementGraphic Design
Strong work ethic , focused and efficient worker, great english skl Have high creative thinking skills Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas
Certified Lean Six Sigma Yellow Belt with 15+ years of experience in quality assurance, claims processing, executive-level support, and customer operations. Proven track record of reducing defect rate…
Organized, Adaptable, Intermediate in Computer Skills, Microsoft office/Google Sheets,Back Office Agent, Customer Service.
I’m a Virtual Executive Assistant and Operations Support Specialist experienced in helping businesses stay organized, efficient, and focused on growth.I specialize in operations coordination, administ…
Production Coordinator | Product Manager | Operations & Customer Support I am a Production Coordinator and Product Manager with over 15 years of experience in BPO operations, technical support, and…
I’m a healthcare operations professional with strong experience in patient billing, insurance coordination, and revenue cycle support. I’ve worked directly with patients, insurance companies, and inte…
I’ve been working in a law firm for 4 years handling a bank project especially loans. I am a collection officer and admin officer during that time. I am a self-motivated, responsible and hard-working…
Experienced healthcare operations and virtual care professional with 18+years in provider support, medical device complaint handling, and remote patient coordination. Strong background in cross-functi…
Currently serving as an Operations Manager in a BPO company, overseeing operations across two sites: PHL and Cairo. Skilled in fostering teamwork, building high-performing teams, and driving operation…
Through dependable customer service, administrative support, and database management, I assist companies in streamlining their operations. I manage back-office duties, email support, light calls, docu…
I’d describe myself as someone who is adaptable, reliable, and always eager to learn. My background in customer service, virtual assistance, and travel support has taught me how important it is to com…
I am an operations and data management professional with over 10 years of experience supporting global clients in BPO environments across voice and non-voice operations.My expertise includes CRM data…
I have experience in operations support, logistics coordination, and customer service, which has helped me develop strong organizational and communication skills suited for a Virtual Assistant role. I…
Experienced executive business partner with over 6 years supporting CEOs/CFOs, founders, and senior leaders in the US. Skilled in managing executive priorities, streamlining operations, and building e…
A young and enthusiastic professional who has gained extensive experience and skills in a fast-paced industry, primarily in Operations with a focus on Administrative tasks, Data Entry, and Customer Su…
Hello and thank you for viewing my profile. I'm a dedicated professional with a solid background in Talent Acquisition, Team leadership, and customer service. Here's a quick glimpse of my qualificatio…
-A juvenile Aspiring Virtual Assistant-Freeing you from workloads (ZERO to HERO)- 3years in a BPO industry as Manager handling Foreign AccountTake a peak of How I can help you with -Email Corresponden…
16 years experience in BPO People ManagementDay to day call center operations management for multiple campaignsSpecializes on Process Improvement, Project Management, Customer Service, Outbound Sales,…
I'm friendly, I love communicating people.
I am currently seeking for a position where I can utilize my abilities for the benefit of the company. With a strong background in customer service and experience in office management, I have learned…
I have an extensive background in Training and Leadership which also includes Project Management. For the past 14 years, I have supported multiple programs with different projects both onsite and virt…
Hi, I’m Edwin, and I bring nearly a decade of experience in customer service, technical support, and operations. I started my career as a Customer/Technical Service Representative, where I specialized…
I'm a Go High Level Expert w/ 3 years hands-on experience - helping businesses launch, streamline, and scale their operations through powerful GHL systems.Before Go High Level, I spent 9 years in the…
Greetings! I'm Dean Michael Saluta, a passionate individual with a knack for making the complex seem simple. My mission in life is to assist others while ensuring top-notch quality. Whether it's guidi…
I've become CSR for some of the biggest companies in the world like Barclays, Capital One, Direct TV and Bose. Then I've decided to try work from home. I started as a telemarketer for a private compan…
"Results-driven BPO Team Leader with a proven track record of driving operational excellence and team success in the industry. With over 2 years of leadership experience, I specialize in optimizing wo…
I have been in the BPO industry for over 15 years where I built my career; worked my way up from being a Technical Support Representative, a Communication and Process Training, Training & Quality Mana…
Hello! I'm Carissa, a dedicated and detail-oriented Virtual Assistant with extensive experience in both executive support and real estate operations. I specialize in providing top-notch virtual assist…
Results-driven and highly motivated Account Manager/Team Leader with a proven track record of successfully leading and managing teams. Seeking to leverage my leadership skills, project management, and…
Hello! I’m Roselle, an experienced Executive Virtual Assistant with 10+ years of supporting executives and business operations through administrative support, reporting, and data management.I help exe…
I have over 13 years of experience in handling customer relations across various roles in the BPO industry. My experience spans customer service, sales, collections, and operations management, allowin…
Experienced Leader and Manager. Proficient in operations and project management.
A results-oriented individual with over ten (10) years’ extensive experience in Accounts Operations for the BPO.
Motivate, coach, and develop our specialist's technical and customer service skills. Manage team performance, workflow, and analysis. Monitor team members to ensure procedures and policies are being…
Hello,A TOP-RATED agent from Upwork! I have done back-end work such as account activations and sales verifications. I have also done lead research Via LinkedIn, IG and TiktokMy main Job description as…
Script/Content Writer (One of the leading foreign YouTube Channel)Operations Manager (Amazon Freight Partner)Operations Manager (Security Agency)Maritime InstructorMaritime AssessorMaritime AuditorOnl…
Been in a Costumer Service Industry for quite some time now. I want to explore more, to widen my knowledge in this business. I am so open to new environment that will help me grow. I am passionate and…
Dedicated professional with a Bachelor’s degree in Business Administration and extensive experience in data management, customer service, and payroll processing. I held various leadership roles, inclu…
If you're looking for someone who can run operations smoothly, improve support performance, and implement smart automation — you're in the right profile.I bring 10+ years of BPO and global service des…
Results-driven IT professional with more than 9 years of experience delivering complex technology initiatives across SAP operations, service management, and enterprise systems support. Proven track re…
???? Dispatch & Workforce Management Specialist | Logistics | Customer SupportI am a detail-oriented and adaptable professional with over a decade of experience in dispatch operations, workforce manag…
I have been keenly working in the digital marketing industry for over 13+ yrs and I have been enjoying it so far! Please see below the positions that I have handled in the past and current. POSITIO…
I am a customer service professional who has been working in the industry for over 9 years. Most of my work experience has been about providing world class customer service through contact centers, ma…
I’m Matt, a highly organized and reliable Executive Assistant with expertise in remote administrative support, project management, and client coordination. I help CEOs, founders, and small business ow…
9 years in managerial operations.
I am a dedicated and versatile professional with extensive experience in real estate, virtual assistance, and team management. My expertise lies in streamlining operations, developing effective proces…
I am organized, can be easily trained, and a fast learner. I can assure to give outstanding results, long term relationships, and professionalism to my work.
A very hardworking person, who can work under pressure, can multi tasks, can extend time for work, and can show leadership. I want to deliver my support through effectively handling remote office proc…
I'm willing to learn any of the position that fits to me and to my experience. I worked as Call Center Agent Verizon Account for more than 3 years.
I am experienced in people management and leadership. I am trained and experienced in sales, after sales management, support for frontline, technical and escalation/recovery. As part of the management…
Expert in Business Solutions & Ivalua ConfigurationI am a results-driven professional with a proven track record of excellence in business analysis, data management, and procurement solutions. With de…
Dedicated and results-oriented BPO specialist with more than 3 years of vast expertise in operations management, technical support, and customer care. Competent at providing outstanding customer se…
Executive Virtual Assistant and Project Manager with over a decade of experience in managing teams, projects, and operations across diverse sectors. Proven track record in improving processes, enhanci…
Customer Support and Operations professional with 8+ years of B2B SaaS experience supportingsmall businesses through enterprise customers. Known for deep product expertise, strongproblem-solving skill…
Client Account Manager with proven history of working in the outsourcing industry. Experienced in Service Delivery, Management, Customer Service and Leadership.
I am a seasoned Operations Leader with 20+ years of experience managing global teams and complex business infrastructures for major brands like Amazon.I specialize in turning operational chaos into st…
With over 12 years of experience in customer-centric and client-focused roles, particularly in sales, I bring a wealth of relevant skills and insights. Seven months ago, I was fortunate to receive an…
Hello! My name is Ruby Romero. It will be my great pleasure if you give me the opportunity to work on your project as I am experienced and an expert in this sector for the past 5 years. I have work…
Proficient Trainer and Operations Supervisor with over 10 years of expertise in operational support, issue resolution, and team leadership across multiple billing campaigns. Demonstrated ability to st…
Hi I’m Angelique Camile and I'm from the Philippines! I’m a Virtual Assistant with over 5 years of experience helping business owners and professionals stay organized and on top of their daily tasks.…
Experienced Product and Development Training Specialist with a solid background supporting U.S. financial banking and healthcare accounts. Adept at designing and delivering technical training programs…
Property Management Expert | Operations Specialist | Tech-Savvy Professional With 14 years of experience in the fast-paced BPO industry, I?ve led operations for four major U.S. companies, consistently…
I am an experienced Administrative and Operations Head. My background includes office administration, recruitment, customer communication, and operations coordination. I previously worked as an Admini…
Experienced BPO professional with a proven track record in leadership, and fostering team collaboration for success. I've been a Team Leader for 8 years and was handling a UK and US-based retail accou…
As an Operations Manager, I specialize in driving efficiency, optimizing processes, and leading high-performing teams to achieve organizational goals. I am passionate about creating systems that strea…
I develop a strategy that the team will use to hit the client's goal as well as the company's goal, I provide all the necessary up-training the team needs and create a report to update the company reg…
Engaging and collaborative, I bring valued experience to each engagement. With experience in operations, customer service, and client relations, I can identify, drive, and capitalize on opportunities…
GRADUATE OF BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY, WORK FOR BPO FOR 2YEARS AND 4MONTHS OF IT SUPPORT
Results-driven Operations Leader with over 15 years of experience in Regulatory Compliance, KYC/CDD, Risk Management; background in Environmental and Social Risks (ESR), FATCA and CRS, Fraud and Risk…
I bring over 25 years of experience in Contact Center Operations, specifically within the Cable and Broadband sectors. My expertise spans both in back-end and front-end operations. I pride myself on b…
I am an Operations Leader and Technical Support Expert with over 15 years of experience supporting global technology companies, including Lenovo, Microsoft, Dell, and CenturyLink. I specialize in voic…
Customer Service representative January 2020 - March 2021 Voice / Non-Voice Support: • Answering customer inquiries and resolving complaints through inbound/outbound phone calls. • Handling technic…
Human Resource, Leadership, Administrative, Stakeholder Management, Communication, Strategic thinking
Operating as the lead point of contact for any and all matters specific to your accounts. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management,…
I have almost 2 decades in Customer Service and Account Management, with a strong background in handling client relationships and ensuring operational efficiency.??Experienced in managing customer con…
I am an experienced Virtual Assistant, Operations Leader, and Account Manager with 15+ years of proven success in streamlining workflows, driving operational efficiency, and delivering outstanding cli…
Good Day! I am Melissa, a senior-level Virtual Executive Support and Operations Specialist with over 9 years of experience providing strategic remote support to founders, executives, and growing teams…
I am a corporate manager with 19 years of experience in BPO operations, now offering part-time copywriting services. My unique combination of business leadership and creative writing allows me to craf…
Quality Assuance Manager - most of my tasks were focused on maintaining excellent quality of reports at work delivered to both our executives and to our US Based clients. Generates reports focusing on…
Dedicated and results-driven professional with diverse experience in education, customer service, and executive support. I bring strong communication skills, adaptability, and a customer-focused minds…
Highly-motivated with a track record of effective Admin , Analytical , Leadership and Training Skills. Have good written and oral communication skills and experience in creating and facilitating prese…
Hi, I am Rafael! I have four (4) years' experience with a US healthcare insurance. I am knowledgeable with Claim processing, Patient eligibility and benefits coverage verification. I have experiences…
Hi, I'm Raquel Lagnason – Your Reliable General & Executive Virtual AssistantI am a results-driven Operations Manager and Virtual Assistant with over 15 years of experience in insurance, finance, and…
I am a Customer, Operations and Client Management professional bringing 12 years of experience. Learning and Development Expert Retail and Supply Chain Industry Manager CRM Tool Administrator for Zend…
I’m a versatile operator with experience running daily agency operations, managing cross-functional teams, and building systems that keep projects on track.I’ve negotiated retainers, overseen rebrands…
Customer Service and Operations Leader with over 16 years of experience in the BPO industry, specializing in customer support, sales, technical assistance, and people management. Proven track record o…
I am a reliable and detail-oriented professional with strong problem-solving and communication skills. I take pride in delivering high-quality work, meeting deadlines, and collaborating effectively wi…
Customer support professional with experience supporting rapid growth in a startup environment, helping scale support operations from early-stage volume to 5,000+ monthly customer conversations. Stron…
Graduate with Bachelors Degree in Mechanical Engineering, equipped with a strong academic foundation and desire to grow professionally. Demonstrated ability to manage logistics, safety documentation,…
I am looking for a full-time or part-time job where my customer service, managerial, and writing skills will be utilized to its full potential. I have a year of experience in doing copywriting and soc…
Experienced growth operator with a track record of driving performance, collaborating with leadership teams, and executing strategic initiatives. A highly adaptable, assertive thinker with excellent c…
Detail-oriented Operations and Administrative Specialist with over 6 years of experience supporting retail operations, facilities maintenance, and cross-functional teams. Proven ability to manage serv…
Strategic Implementation Manager | Delivering Scalable Solutions, Cost Savings & Customer-Centric Transformation
-Leadership and Team Oversight: lead and manage teams. -Process Enhancement: Constant refinement of workflows to amplify efficiency and productivity, often harnessing methodologies like Six Sigma or…
I want to be known as a Customer Service Specialist. I have been working in the Industry for more then 15 years and We also have business that I work for as a Digital Marketing.
Results-driven Customer Service and Administrative Professional with over 6 years of experience in BPO, sales, technical support, and accounting operations. Proven track record in delivering 100% cust…
Dynamic Customer Support Specialist & Virtual Assistant with 11+ years of proven success across eCommerce, IT, and telecommunications. Expert in delivering top-tier service through chat, phone, and em…
Results-driven Client Partnership Manager with over a decade of experience leading high-performance teams, managing executive-level partnerships, and coaching executive assistants to success. I specia…
Hey there! I'm a Head Project Manager who loves orchestrating multiple client projects in the dynamic marketing space. My goal is always clear: guide projects successfully from the first conversation…
Results-driven Home Health Scheduler Lead and Intake Team Leader with proven experience supervising intake and scheduling operations in fast-paced home health settings. Demonstrated ability to lead te…
I’m an experienced Sales Team Leader with 19 years of experience in the call center industry, including over a decade of leading high-performing teams across telco, retail, and B2B sales campaigns. Kn…
Customer Service Representative - Chat and Email Support - GCASH AccountASPIRING AMAZON VIRTUAL ASSISTANTRisk Operation Analyst of CHIME BankFraud and Chargeback Analyst, Unauthorized Transactions Inv…
-Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. -Provide proactive strategy with their assigned customer…
Medical Billing Specialist with 5 years experience as a Customer Service Representative, Operations Supervisor, and Medical Billing VA. Skilled in claims processing, insurance verification, payment po…
Excellent communication skills (English, tagalog, visayan) Flexible Proficient in MS applications Team player Can work under minimal supervision Goal oriented and results driven
I'll complete it in a bit
Innovative Leader | Data Analyst | System Developer | Junior Web Developer | Project ManagerWith over a decade of professional excellence, I specialize in delivering innovative solutions across divers…
Need to elevate your brand's visibility and engage with your audience? That's where I come in! ????1 year as a Social Media Manager ????Bachelor's Degree in Financial Management ????Small Business Ow…
Possesses strong interpersonal and problem-solving skills, enabling successful delivery of services to clients. Organized and dependable candidate successful at managing multiple priorities with a pos…
I have experience in handling customer service via phone, chat, and email. While working at BPO, I gained knowledge in managing client accounts, resolving concerns professionally, and providing fast,…
. Ensuring that to comply with requirements given by the clients. · Perform other duties as assigned by management. · Collaborate with other Workforce Teams to make schedule recommendations regard…
Results-driven Operations & Data Analytics Professional with 15+ years of experience in leadership, performance management, and process optimization within the BPO and technology sectors. Adept at lev…
Experienced Workforce Management Professional with 15 years of comprehensive expertise in end-to-end WFM practices. Proven track record in optimizing workforce efficiency, forecasting, scheduling, and…
I’ve spent my career leading large teams of BPO professionals, steering them towards excellence in client deliverables. I foster continuous improvement by personally coaching my team and nurturing a c…
High-ticket eCommerce | Shopify:-Luxury eCommerce Brands-Lead Virtual Assistant / VA Manager-High Ticket Selling-Product Listing-Supplier Handling-Appointment Setting-Content Creation & Management-Pro…
I was born in the Philippines, but raised in the USA. I graduated a degree on Business Administration and have acquired more than 12 years of expertise in Web Development, Graphic Design, Online Gamin…
•Three years’ experience working in BPO industry• Competent at managing responsibilities in a high-volume atmosphere• Hard worker, quick learner, and ability to assume responsibility
Experienced customer service worker (3 years) with a Bachelor's degree in Hotel and Restaurant Management. Proven ability to perform the job, keep customers satisfied, and resolve conflicts whether vi…
Elevating Customer Service Through Extensive BPO ExperienceWith over 12 years of progressive experience within the Philippine Business Process Outsourcing (BPO) industry, I've cultivated a robust skil…
1. Process excellence professional which able to review, analyze, document and standardize the process to be more efficient and productive. 2. Organizational development expert on standardizations in…
Hello! I'm a dedicated Customer Service Representative with 3 years of experience in the BPO industry, specializing in healthcare accounts. I've supported patients, providers, and insurance members th…
Experienced Operations and Project Manager with a proven ability to lead complex, cross-functional initiatives from concept to completion.Skilled in stakeholder communication, risk management, agile a…
Lena Six Sigma Green Belt Certified which able to perform various process improvements and operational management techniques to be able to provide effective business productivity.
Results-driven Operations Manager with over 12 years of progressive experience in the BPO industry, including 3+ years in leadership and operations management. Proven expertise in leadinghigh-performi…
Previous Customer Service team leader with over 10 years of experience in the industry.
My ultimate objective is to steer my clients to their desired long-term objectives and help establish an organization or business owner to provide profitable business and excellent service for their c…
I do this work because I care deeply about the people on the other side of the process.Every task I handle carries weight, whether it is a record that needs to be accurate, a follow up that must not b…
Hi there! It's me, your hard working customer service, Rose Anne! Instead of reading a lot of proposals, HIRE ME! I know you want to hire someone who's passionate with assisting to a customers a…
Work experiences and tenurity on both online and face-to-face customer service field. Reports, data analysis, coaching, mentoring, root casuse analysis, data presentation, overall customer service dri…
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…
I am a dedicated and detail-oriented professional with a robust background in customer service and administrative support. With over 8 years of experience, I’ve honed my skills in roles that require s…
C-level Executive Assistant with 7 years of experience supporting executives through high-level operations and administrative management. I specialise in executive email and calendar management, HR su…
Versatile and detail-oriented professional with experience in Amazon PPC management, operations analytics, patient coordination, and customer support across remote and fast-paced environments. Skilled…
Operations leader with 15+ years of experience driving performance in the BPO industry, including leadership of logistics teams and a medical virtual assistant. Brings 5 years of experience coaching e…
I am an experienced professional with a strong background in estimating, contracts administration, and administrative support, bringing over 20 years of expertise across IT, training and development,…
BPO Sales representative with experience in both outbound and inbound calls. I focus on good communication, helping customers, and making sure every call is handled professionally. My goal is to provi…
