After taking a Bachelor of Science in Information Technology, I applied to different roles such as production operator, warehouse encoder, and customer/tech support representative until getting promot…
GoTeam leveraged my expertise as a Senior Analyst to support strategic initiatives through data interpretation and process optimization. This role allowed me to utilize my analytical skills to inform…
Experienced Project, Operations, and Program Manager | Content & SEO Specialist | Senior EditorI am a results-driven professional with extensive experience in project management, operations management…
Customer Service Representative / Talent Acquisition Specialist * Train New Hires * Validate Calls * Track KPI * Interview Applicants * Facilitate Classes * Facilitates Focused Group Discus…
Experienced Virtual Assistant with a strong background in customer service, QA, operations, and back-office support. Skilled in CRM management, lead research, inbox/calendar handling, reporting, and a…
Professional Skills:- Leadership and management- Administrative support- Quality assurance- Data entry, collection, management, and reportingLife outside work:- Travelling, hiking, running, reading, c…
Self-motivated and proactive virtual assistant with over 7 years of experience in providing quality service and output to clients across the Pacific as well as providing comprehensive communication an…
Are you looking for someone with the guts, grits and commitment to get the job perfectly done?Let’s connect to streamline your operations and elevate your customer support!For business queries and to…
I provide executive-level administrative and operations support to busy founders, managers, and remote teams, helping them stay organized, efficient, and focused on high-impact work.With over 13 years…
With over 8 years of managerial and leadership experience in the BPO industry, I’ve successfully led teams in delivering top-tier customer service across both non-voice and voice channels. My expertis…
Customer Support Professional | Client-Centered and SolutionI am a skilled customer support professional with experience in delivering high-quality assistance and fostering positive client relationshi…
BUSINESS DEVELOPER: Started and developed two start-ups to becoming multi-million corporations. PROCESS CREATION and IMPLEMENTATION EXPERT : Spearheaded team creation, SOP creation, and KPI settin…
Experienced in banking operations with a strong foundation in customer relationship management and data handling. Proficient in using CRM tools such as Salesforce, as well as Google Suite and Google…
9 years of experience in a BPO Company. Currently a Documentation Specialist that manages knowledge based articles.
I am an Executive Assistant and Operations Professional with over 14 years of experience supporting executives, managing operations, leading teams, and delivering exceptional client experiences.My bac…
I’m a committed and results-oriented professional with 4 years working in customer service, team leadership, quality analysis, and a subject matter expert role. I perform well in high-pressure environ…
Customer service oriented
I am currently open to both full-time and part-time remote opportunities.I have over 10 years of experience across customer support, quality assurance, operations, and executive assistance. Throughout…
Results-driven Executive Virtual Assistant and Operations Specialist with 18+ years of experience in executive support, client success, operations management, reporting, and analytics. Skilled in cale…
With almost 10 years of leadership experience across both corporate teams and community ministry, I bring a strong background in guiding people and managing projects. I have over two years of experien…
Extensive background in forecasting, scheduling, capacity planning and real time monitoring. Experience working in the community disability and/or aged care sector both Australia and US as scheduling…
Hi!I am a dedicated financial services professional with proven expertise in loan documentation, fraud investigation, and claims resolution. I ensure regulatory compliance, mitigate risk, and efficien…
Senior Operations and Customer Experience Leader with 10+ years of progressive experience in BPO, customer service, sales, and business operations. Proven track record of managing teams of 100+ employ…
Results-driven professional with 10+ yrs BPO experience, including 8+ years as a Team Lead handling multiple accounts such as retail, customer service, healthcare, appointment setting, financial and I…
As a seasoned Team Manager, coach, and subject matter expert, I bring a dynamic blend of leadership, mentorship, and specialized knowledge to the table. With a track record of cultivating high-perform…
Results-oriented Workforce Management Specialist with a career foundation in Customer Service. Expert at navigating the complexities of shared queue environments and multi-language routing. Combines h…
Detail-oriented Subject Matter Expert with extensive BPO experience specializing in digital ad verification and policy compliance. Proven track record of maintaining high-quality standards and handlin…
Hi! I’m Mandy, a seasoned remote professional with over 8 years of experience in the BPO industry and 7 years supporting startups in remote roles. I specialize in administrative assistance, team leade…
I am a motivated professional with 1–2 years of experience in the BPO industry, handling both inbound and outbound calls as well as email support. My background has trained me to communicate effective…
Operations Lead/Integrator | EOS-Driven Systems & Execution LeaderI help founders and growing businesses turn vision into structured execution.Over the past decade, I have worked in operations, projec…
Detail-oriented Healthcare Virtual Assistant with experience in priorauthorization review, administrative support, healthcare coordination, andpatient communication. Skilled in managing documentation,…
CX Architecture: Orchestrated end-to-end multi-channel operations, resolving systemic friction to move Reviews from 3.0 to 4.5. Zero-Defect Operations: Synced Sales, Technical, and Logistics to ma…
Automation & Operations Virtual Assistant specializing in building simple systems that reduce manual work and improve business efficiency.I design and implement workflows using tools like Zapier, Clic…
I’ve been working in the customer service industry for the past 15 years. I started out as a customer service representative and got promoted to a Communications Skills Trainer and finally a Team Lead…
Cold Calling at Roof Harbor Appointment Setter at Esquire Asset Recovery Graphic & Social Media at Contigobandph
Hi! I’m Venjeilyn Bravo, a dedicated and detail-oriented Data Entry Specialist with strong skills in data encoding, web research, spreadsheet management, and administrative support. I am proficient in…
I am a highly experienced Operations and Account Management professional with over 15 years of proven work in both the United States and the Philippines, specializing in security operations, client ma…
A highly organized and results-driven professional with over 5 years of experience in workforce management, scheduling, and customer support in high-volume BPO environments. I specialize in optimizing…
Operations & Customer Service Leader with Team Management and Data Analysis Expertise Alternative options (depending on tone/style you want): BPO Operations Leader with Customer Service, Team Lead…
With over six years of experience in customer service and more than four years as a Team Leader, I have honed a unique skill set that blends strong communication, leadership, and problem-solving abili…
I'm highly motivated and detail oriented professional with 5 years experience in BPO industry. I successfully top performer and a team player.
Fast learner Numbers OrientedGoal OrientedEnthusiastic personaltyOptimistic, humorousMicrosoft 365 proficientProficient in some Computer LanguagesFormer Team ManagerFormer Account ManagerFormer Client…
A dedicated customer service professional with over 7 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reportsand providing serv…
10+ years’ end-to-end WFM & workforce analytics across US, EMEA, and APACForecasting, capacity planning, scheduling optimization, and intraday managementPower BI dashboard development, advanced Excel…
10+ years experience in offshore contact centers handling Retail, Accounting, Technical and Customer service support
Results-driven customer service professional with 8+ years of experience in telecommunications, financial services, technical support, and sales within the BPO industry. Skilled in handling customer i…
Virtual Assistant | Team Lead | Training & Operations
I help online businesses and founders stay organized, execute ideas faster, and build systems that support growth.With experience in operations management and digital marketing support, I specialize i…
Professional SummaryI’m an experienced professional with over 15 years in the BPO industry, including roles as Team Manager and Operations Manager. I’ve also worked as a Virtual Assistant in Real Esta…
LICENSED ENGLISH TEACHERCUSTOMER SERVICE REPRESENTATIVE (BPO INDUSTRY)
I am an experienced Social Media Manager (SMM) with three years of expertise in Facebook and Instagram Ads targeting and campaign creation. Additionally, I have over five years of experience as a Clie…
Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both…
I’m an Operations and Customer Service leader with over 13 years of experience in customer support, team management, coaching, training, and remote operations.I have handled large customer service tea…
You can view my Linkedin profile for more details regarding my experience. Please click this link: http://linkedin.com/in/hannah-cadiogan-0b3b54105
I can do multitasking, dedicated and methodical individual. I have good communication skills and interpersonal skills, am very willing to learn and develop new skills. I am reliable, dependable and of…
I work efficiently with minimal supervision and take pride in being highly detail-oriented, ensuring accuracy and consistency in every task. I have a strong ability to focus and manage cognitive resou…
Experienced BPO professional with a background in team supervision, performance management, quality monitoring, and stakeholder communication. Proven capability in managing agent performance against S…
Operations Leader | Retirement & Insurance Operations | Back-Office Financial Services | Service Delivery & Workflow Management | Stakeholder Management | Process Improvement | Excel • Power BI | 13+…
Experienced Operations and Training & Development Leader with more than 10 years of expertise in content development, learning strategy, and operational excellence. Skilled in designing and implementi…
Highly-dependable virtual assistant with a passion for efficiency and a strong desire to embark on a career in remote administrative support. Highly motivated and recognized for my excellent organizat…
I have been in the BPO Industry for almost 15 years and handled different kinds of accounts (sales, technical, customer service). Learned a lot of things while working in the industry that I believe w…
With 5 yrs BPO Experience for Customer Service for Retail, Technical Support, HealthcareKnowledgeable for Microsoft OfficeCanvaCapCut Sony Vegas ProMicrosoftSlackSalesforcesWebexRemote Job ReadyWPM=70…
Results-oriented Professional Chemical Engineer and P2P Service Delivery Lead with extensive experiencemanaging complex global procurement workflows, supply chains, and technical operations within glo…
I see myself as a goal oriented, highly motivated, well organized person. I approach task with sense of urgency and put attention to details in making sure that I'll be able to complete any given task…
Results-oriented and decisive executive with 18 years of experience in Operations Leadership, Client Support, Software and Computer Services, Social Media, Healthcare, Automotive & Telecommunications.…
Results-driven Training Supervisor with extensive experience managing high-volume new hire training classes of up to 25 learners. Proven track record in identifying performance gaps and designing targ…
? Experienced Customer Service Representative with 12 years of providing superior admin responsibilities, customer support and service to clients by addressing all questions and concerns accounting,…
Customer-focused and reliable professional with experience in customer service, data entry, and administrative support. Skilled in handling customer concerns through chat, email, and phone while maint…
Seeking an entry-level position in a dynamic and growth-oriented organization whereI can contribute my skills, knowledge, and enthusiasm to learn and grow in theindustry.To secure a challenging positi…
I am a dedicated Virtual Assistant with more than 10 years of experience providing remote support to businesses across real estate, freight, and logistics industries.Since 2014, I have helped companie…
Operations Supervisor
Executive Assistant | Operations Support | Team Leader | Remote-Ready Admin Professional
Results-driven BPO professional with 8 years of experience in operations supervision, client support, and team leadership. Skilled in managing high-performing teams, streamlining processes, and drivin…
With 5 year experience in admin work for procurement and customer service.
Virtual Assistant with 10 years of experience in operations and customer support. Skilled in admin tasks, reporting, and workflow improvement. Reliable, detail-oriented, and focused on helping busines…
I don’t just find leads—I spark connections. From identifying prospects to nurturing relationships and setting appointments, I combine attention to detail, communication, and persistence to drive grow…
Dedicated Healthcare Operations and Utilization Management professional with extensive experience in prior authorization, pre-certification, and case coordination with the providers and nurse case man…
With over 12 years of experience in the BPO Industry, I’ve developed a strong foundation in coaching and people development, project management, data analysis, or customer relations. My career has spa…
Conscientious and capable of driving efficiency and on-time project delivery. Bringing years of exposure and experience in the different industries and proven abilities in performing accurate work acc…
Hi i'm a BSCS student looking for a job
I have substantial experience in Virtual Assistance, Admin Tasks, Personal Assistance and Project Management. Below are the platforms I have expertise in.
Microsoft office and Google sheet proficient
I approach insurance with a CEO mindset—treating every client’s coverage like it’s my own business on the line. From new business and renewals to everyday servicing, I focus on proactive communication…
Aspiring Virtual Assistant with 12+ years of proven success in operations management, executive support, and team leadership. Highly skilled in calendar management, appointment setting, CRM administra…
I am a sales, operations, and data-focused professional with 13+ years of experience supporting revenue-generating teams, customer-facing operations, and process-heavy environments across remote and g…
App & Tool ExperienceWorkspace- Google Suite- Microsoft Office Suite- Trello, Asana, NotionMarketing | SMM- Go HighLevel (Building Workflows, Campaigns, etc.)- Wix, Squarespace, WordPress- Mailchimp,…
Dedicated and detail-oriented Health Management Analyst with over six years of experience in the healthcare industry, specializing in claims management, utilization management, and patient care docume…
I am Aiden Librojo, 22 years old from Manila and a fur-mom to my Himalayan cat named Cali. I studied BS Medical Technology in one of the top universities in the Philippines, University of Santo Tomas.…
I am a Customer Success Manager with nearly 10 years of experience across enterprise customer success, SaaS account management, technical support, operations leadership, and customer engagement.I curr…
I have worked as an Associate Consultant for the last 8 years. I am responsible for providing a first-level review of end-user receipts and expense reports to ensure the integrity and accuracy of thei…
Versatile and results-driven professional with a strong background in customer sales, audio editing, and digital marketing. Proven ability to build strong client relationships, drive revenue growth, a…
Professional ExperienceACCOUNT MANAGERNexusPoint | May 2025 – PresentServe as the primary point of contact for enterprise clients, managing end-to-end relationships to ensure customer satisfaction, re…
I previously worked as Operations Supervisor for Teleperformance Philippines for 9 years. I was in charge of managing, organizing and coaching a team of 15 people tasked with providing customer servic…
Experienced in customer service with a successful history of surpassing customer expectations. Proficient in managing a large number of inquiries, solving intricate problems, and cultivating robust cu…
Leadership Skills Management Skills Coaching Skills People Management Conflict Management Customer Service Skills Sales Skills CRM
An online freelancer for 15 years. Highly experienced in providing remote support regarding bookkeeping, customer support, and executive assistance.
To follow
I had prior experience in Manufacturing sites as I am an Industrial Engineering graduate; I have worked for 15 years in the BPO industry (handled different fields ie. Health Administration, Software…
BPO professional of 15 years in the industry. A servant leader and a collaborative team player. Skills in project management, effective communication, and problem-solving have driven significant impro…
Results-driven Operations Manager with strong experience in customer service leadership, client success, process improvement, team management, and business operations. I have handled high-volume opera…
I have served as a Customer Services Representative for nearly two years, where I managed sales and billing processes. I possess technical proficiency in handling calls, resolving problems, and implem…
Detail-oriented and highly organized professional with over 12 years of experience in administrative support, data entry, and process coordination. Skilled in managing schedules, handling reports, and…
Dedicated and detail-oriented professional with extensive experience in accounts receivable, credit management,bad debt provision processing, and reporting. Seeking to leverage expertise in data analy…
I have an extensive background on Banking and BPO industries. Key Skills - effective communication skills - client relationship building - mentoring and people management - proficient in MS offi…
Apple Grace LacumbesVirtual Assistant | Finance & Operations ExpertI help business owners scale efficiently by managing the numbers, the systems, and the online presence — all in one.With a background…
Withover10yearsofUSHealthcarebackground,bothinsurancesideandprovidersideRevenueCycle Management – combined experience of medical billing, insurance follow-up, collections, operational training, and pr…
Seasoned team leader specializing in content operations, handling financial data. Adept in overseeing operational workflow and managing employees’ workload. Excellent in ensuring data accuracy and opt…
Handled Social Media Management by creating content calendars, scheduling posts, and monitoring engagement and analytics to increase brand awareness and leads. Managed and optimized Google Ads and Bin…
A versatile and highly seasoned professional with 11 years of experience in the BPO industry, including 5 years as an Operations Supervisor specializing in Voice Resolution and Advocacy. I combine hig…
As a graduate of Business Administration Majoring in Accounting Information Management from Ateneo de Naga University (ADNU), her academic journey equipped her with a solid foundation in Accounting In…
A highly adaptable and results-driven professional with experience in operations management, education, social media engagement, and community leadership. Skilled in developing operational strategies,…
Hi! I’m a dedicated and detail-oriented Virtual Assistant with experience in sales, marketing, client support, and operations management. I’ve worked with insurance companies, e-commerce stores, and c…
Operations and business management professional with 12+ years of experience helping startups, agencies, BPOs, insurance companies, and iGaming businesses scale their operations, improve processes, an…
Experienced Operations Manager with a strong background in managing interrelated processes to drive company objectives. Skilled in overseeing operations, leading teams, and fostering professional grow…
Results-driven professional with 10 years of experience in operations, communications, and client coordination. Known for attention to detail, clear communication, and a proactive approach to achievin…
Detail-oriented and disciplined professional seeking an entry-level Remote Support role. Highly proficient in digital communication tools, including Slack, Zoom, and Google Workspace. Proven ability t…
I earned a Bachelor of Secondary Education degree, specializing in Science, and I am currently pursuing a Master’s degree in Chemistry. I am a Licensed Professional Teacher (2023) with three years of…
Operations Leader with 15+ years of experience managing multi-site teams, improving operational processes, and driving service excellence in remote and on-site environments. Proven track record in peo…
Administrative Assistant on Healthcare, Tele communication accounts under outsourcing. Experienced Subject Matter Expert in outsourcing. Admin Task, Data Analyst and Data Encoder.
Hello, I am Bryan, a dedicated young professional with 14 years of experience in the BPO industry. I excel in Operations Management and am deeply passionate about driving business process improvement.…
I can encode and learn the different ways of works in order to improve my skills and also to be able to work smoothly, My Goal is to unlock my potential by learning through any of these job experience…
Operations & productivity specialist helping busy founders cut admin time by 30%+ using tailored SOPs, VA leadership, and project systems. 16+ years managing high-impact workflows with Lean Six Sigma…
Website: http://bit.ly/3hM9Kx0I Help Business Owners to Have Well-Planned, Organized, and Strategic Team Operations Looking for an operations manager who's committed to excellence, innovation, and ma…
My previous work was as an HR, Admin assistant, and IT support. My job as an assistant is to check everything, schedule meetings, Work on staff plans, Managing Files, Talk to some clients, and do…
Team management | Executive Assistant | Administrative Support | Calendar and Email Management | Escalation Handling | Coaching and Training
Experienced and solution-oriented professional with over a decade of expertise in the BPO industry as a Project Manager. Known for delivering value and providing strategic advise to clients through pr…
I am an experienced Operations and Customer Support professional with over 10 years of leadership experience in the BPO industry. I specialize in team coordination, reporting, stakeholder communicatio…
Hi, I’m John—an experienced Virtual Assistant with a strong background in operations, executive support, and client coordination.I help business owners stay organized, responsive, and focused by handl…
Reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, banking operations, and remote data tasks. Skilled in email management, data entry, document…
Throughout my career, I have driven initiatives supporting basic leadership principles focusing on people development, client relations and operations management. Also, my experience with small scale…
A hard-working, professional person with a genuine interest and enthusiasm for helping and looking after people. Having a wealth of experience in maintaining a healthy and safe environment and makin…
11 years of experience in the BPO, I have handled accounts for Customer Service, B2B, Financial, Credit and Collections, Mortgage, Accounts Receivables Sales, Healthcare and Recruitment.My most recent…
Results-driven Operations Manager with strong experience in team leadership, KPI management, and client support in fast-paced environments. Skilled at overseeing daily operations, improving processes,…
I lead high-performing teams in the Business Process Outsourcing industry with over 9 years of experience. My expertise spans customer service, technical support, and training facilitation, allowing m…
A highly motivated and customer-centric Operations Manager with a proven track record of success in driving operational excellence, enhancing customer satisfaction, and achieving business growth. Eage…
I have extensive experience in managing people and customer care. I have also created system processes for an entire company and am highly versatile in adapting to any job offered to me.
3 year experience on a BPO company handled different accounts inbound and out bound, Can exel in any Microsoft office tools, Can handle stress at work, availability - flexible time
I am a versatile and experienced professional with four years of experience in the BPO industry and four years of experience in teaching English as a second language. I have worked as a product traine…
As a Customer Experience and Operations Manager, I thrive on delivering exceptional service and ensuring smooth operations that leave a lasting impact on our customers. I am the driving force behind c…
I'm interested in anything related to Crypto, Gaming, AI and Content. I'm no expert but very passionate when it comes to these niches. I'm looking for part time gigs where I can contribute my experien…
Data reporting and analytics, marketing analytics, ISO documentation, Lean Six Sigma Analytics, Team Management, Presentation
Versatile professional with experience in customer service, sales, HR, and administrative support. Skilled in CRM systems (CSG CRM, Einstein 360), billing resolution, data entry, Microsoft Office, an…
I’m a creative and detail-oriented professional with over 10 years of combined experience in content creation, digital marketing, and administrative support. I specialize in crafting engaging social m…
Hi, I'm Gino Almenzo, and my main aim is your satisfaction. I'm a BPO professional with more than 10 years of experience in the industry, and I've worked with big companies such as Convergys, Teleperf…
Detail-oriented Virtual Assistant / Operations Support Specialist with 10+ years of experience in administrative support, data management, reporting, and process coordination in a fast-paced BPO envir…
Looking for rock rock-star virtual assistant, data entry specialist or customer service representative? Let me know how can I help with your business and I'll be more than happy to share my skills and…
Strategic and adaptable remote professional with 10+ years of experience leading customer-facing teams, optimizing digital operations, and managing social media systems for small businesses and entrep…
I help technology, SaaS, and subscription-based businesses run and scale reliable customer support operations.With over 12 years of experience in customer support and service delivery, I’ve worked wit…
Hi! I’m Erika, a reliable and organized professional with 8+ years in customer support, operations, and team coordination. I love helping clients stay on top of emails, CRMs, schedules, and general ad…
With 15 years in the BPO industry, I’ve led high-performing teams and worked closely with U.S. clients across billing, cable, internet, and telecom—most notably with Comcast. Recently, I’ve shifted in…
Results-driven BPO Manager with 15+ years of progressive leadership across operations, training, and quality functions. Proven ability to own end-to-end site operations, launch new programs from the g…
I am an experienced customer service and operations leader with over a decade of success in the BPO industry and the U.S. pest control sector. Currently, I serve as Department Head for the Customer Se…
This 24-year-old degree holder in financial management. Right after she finished her degree, she is eager to explore more about remote tasks in the field of Virtual Services. She believes that life is…
Experienced professional with a strong background in customer service, healthcare support, recruitment, sales, and administrative tasks. Skilled in managing client interactions, driving sales, and han…
Hi! I'm Leenard, an Executive Assistant and Virtual Assistant based in San Pedro, Laguna, Philippines.I have 7+ years of combined experience in BPO operations, technical support, and research — and I'…
I am a versatile professional with experience in administration, customer service, and operations management. Skilled in both phone and email communications, I have strong English communication skills…
17 years of BPO experience in Finance and Accounting handling diverse client porfolios in Supply Chain Management, Logistics, Oil and Gas and Software and Communications accounts in the same company.
MY WORK EXPERIENCE INCLUDES:- Write scripts for the video content from scratch- Produce videos in Final Cut Pro X- Turn very high level raw materials to engaging video content- Scour the internet for…
Below are my previous Job Position: - Quality Analyst - Operations Team Leader - Operations Manager Mentee - Virtual Assistant
I’m a systems-first operator who actually enjoys turning "startup chaos" into organized workflows. With a background in Sociology and 5+ years in remote operations, I don’t just follow tasks—I design…
I'm passionate about providing exceptional support that makes a difference in the daily operations of businesses. With my strong organizational skills and attention to detail, I thrive in fast-paced e…
Hi! I’m an experienced Operations Manager with over 18 years in the BPO industry, specializing in leading teams, optimizing processes, and ensuring smooth, efficient daily operations. I have a proven…
Detail-oriented Technical Support and Customer Service Specialist with a background as a Medical Representative. Experienced in assisting customers, resolving technical issues, managing inquiries, and…
AI Automation & Funnel SpecialistVirtual Executive AssistantGraphic Design & Content CreatorE-Commerce Manager (Amazon & Shopify)I help clients simplify their operations, boost sales, and get more don…
Versatile and results-driven professional with 8+ years of experience in customer service, training, and quality analysis. Specializing in customer engagement, consultative selling, and team developme…
Detail-oriented operations and administrative support professional with 15+ years of experience in workforce coordination, reporting, and data management within fast-paced contact center environments.…
no skill summary
I help small business owners bring order to busy operations.With 10+ years of experience in onsite and remote roles, I support founders who are juggling too much and need someone dependable to keep th…
Positive Thinking. Working Hard. Willing to learn.
Dynamic Operations and Client Management professional with over 5 years of experience leading 500+ member teams and managing diverse client portfolios. By integrating a strong accounting background wi…
Results-driven customer operations and service delivery leader with extensive experience managing high-performing teams in fast-paced BPO environments. Skilled in operations management, KPI delivery,…
- Experienced Customer Service & People Operations Leader with 20 years in dynamic BPO environments.- Proven expertise in operational excellence, process improvement, and strategic management.- Commit…
I’m a dedicated Sales Virtual Assistant with over 6 years of BPO and operations support experience, including 4+ years specializing in lead generation, cold calling, appointment setting, and customer…
Performance-driven professional currently serving as a Team Leader, specializing in cross-functional managementwithin fast-paced environments. Adept at overseeing complex project timelines, streamlini…
Responsible for overseeing and optimizing the daily operations of the organization to ensure efficiency, productivity, and quality. The Operations Manager collaborates with various departments to impl…
I’m a BPO Operations Manager with 9+ years running 50+ agent floors. I manage teams, coach sales agents, and build the internal tools my floor runs on dashboards, attendance systems, KPI trackers, an…
AI Automation Engineer with a background of Business Systems Analyst and AI Consultant with 6+ years across academic administration, university IT, and agricultural finance. I build agentic automation…
I am a highly organized and detail-oriented professional with over 10 years of experience in customer support, banking operations, and administrative work. I have a strong background in handling clien…
esults driven Executive Assistant with experience supporting executives and cross functional teams in fast paced SaaS, technology, and customer service environments. Skilled in executive coordination,…
Results-driven Executive Assistant, Operations & Client Support Professional with 15+ years of experience supporting CEOs, executives, and remote teams across healthcare, customer experience, operatio…
I’m an Operations Manager with over 2 years of experience in the BPO industry, working closely with US-based clients in client management, operations, and team leadership. In my current role, I han…
Helping healthcare providers, RCM teams, and administrative operations streamline claims workflows, reduce processing delays, and improve documentation accuracy to support faster and more efficient re…
I'm a tenure Business Operations Specialist for E-Commerce and a previous Customer Service Specialist/Escalations with leadership role. I'm a very flexible person and adaptive to any situation and env…
With a rich tenure of 13 years as a Customer Service Manager, I bring extensive experience in leading operations and performance development teams. My expertise lies in strategic planning, process opt…
Strategic Business Analyst with 6+ years of progressive experience in business process optimization, contract lifecycle management, and operational intelligence within the BPO sector. Demonstrated exp…
I am a hard working person, creative, competent and a well rounded person
Highly organized and self-motivated professional with over 5 years of experience in customer support and administrative leadership, including 4.5 years as a Team Leader for Anthem’s ACA program. Skill…
Customer service is not just what I do. It is what I have built my career on.With 7+ years in BPO and financial services, I specialize in handling high-volume tasks with accuracy and professionalism.…
An experienced Team Leader skilled in managing virtual and on-site teams to meet and exceed targets. I specialize in performance monitoring, coaching, and motivating team members to achieve their best…
I have worked for more than nine years in the BPO industry, from entry-level to supervisory roles, and have been with organizations that provided customer service for top-billed companies. These exper…
Analytical and performance-driven virtual assistant with strong experience in financial operations, credit analysis, and process management. Skilled in data organization, reporting, and streamlining w…
Results-driven professional with 10+ years of experience in data analytics, client success, and operations management—delivering measurable impact through process optimization, strategic insights, and…
Reliable and detail-oriented Virtual Assistant, holding a Bachelor's Degree in Secondary Education Major in English with hands-on experience in customer service, dispute resolution, escalation managem…
Having spent the majority of my career in the BPO industry, I am now eager to transition into freelancing. I am confident that my current skill set equips me to adapt swiftly to this new environment.…
Healthcare Billing Specialist | BPO Operations | Customer Service | Email Support | Data EntryExperienced in healthcare billing, non-voice account management, and BPO operations at iOPEX Technologies.…
Analytical with geographic data processing, e commerce and customer service related experience.
Experienced Analytics Professional with expertise in Business Analytics, Reporting, and Workforce Management Analytics, backed by a solid foundation in Customer Experience, Training, and Employee Enga…
My goal is to help every client lighten their workloads to maintain work-life balance.
Results-driven Operations Manager with over 15 years of progressive experience in managing large-scale operations, optimizing processes, and leading high-performing teams across diverse industries, in…
Busy business owners lose hours every week to disorganized processes, missed follow-ups, and an overwhelming inbox — I help bring structure, clarity, and consistency to your operations.I’m Louella, an…
Healthcare operations professional with an RN license and insurance expertise, combining clinical knowledge with operational excellence to deliver efficient and quality-driven healthcare support. Let’…
I am a detail-oriented and reliable Virtual Executive Assistant with experience in customer service, sales, and administrative support. I help teams stay organized, streamline operations, and provide…
I have 20 years of BPO / Contact Center Experience. I have worked with international clients like Dell, Gateway, SBC Yahoo, Dlink, and Nokia. I have managed Customer Service, Technical Support, Sales,…
I have over 5 years of experience managing BPO projects for major tech global brands here in the Philippines. My knowledge about BPO Operations is extensive as I have experience in almost all the movi…
As an assistant Training Manager with a proven track record of delivering exceptional customer service and driving successful management strategies, I have developed extensive expertise in training. W…
Highly skilled Automation Expert with 4+ years of experience specializing in Go High Level (GHL) automation, workflow optimization, funnel building and CRM systems. Adept at analyzing client needs, pr…
A Mechanical Engineer that has various projects in the manufacturing industry, Utilities service provider and BPO industry.
Virtual Assistant
"Strong written and verbal communicator who maintains a professional attitude with clients and colleagues at all times. Highly driven to meet deadlines and achieve targets, with proven ability to prov…
With 17 years of experience in business process outsourcing and virtual assistant roles, I have honed my skills in executive assistance, sales development, and management roles.Throughout my career, I…
An experienced Operational Leader with over 10 years in BPO operations management, quality assurance, and training. I bring strong leadership in coaching, mentoring, process improvement, and operation…
I have extensive experience in operations management with clients from the US. My communication skills and leadership skills are what sets me apart from the others as I have been engaging in the succe…
A dynamic, team spirited and results driven IT professional with agood resolve in handling both technical and non-technical problems. A firm believer that knowledge can be gained and shared with the r…
I have a cumulative of 14 years of experience across support and Operations within the BPO industry. Experienced Country Manager with a demonstrated history of working in the field of BPO and Freelanc…
I’m someone who’s spent the past several years working closely with people, helping them navigate services, solve problems, and feel supported throughout their experience. My background sits at the in…
Hi ! work for 7 years providing excellent customer service, knows how to work under pressure, reliable in terms of work ethics, excellent in terms of English proficiency, MS office proficient , has b…
My previous VA role was as an Executive Virtual assistant for 3years wherein I was responsible for emails, calendar organization, andappointment scheduling for multiple executives, editing professiona…
Experienced IT Team Lead providing remote technical support, system administration, and process optimization for US clients
Keep your operations smooth, your customers supported, and your business running without the overwhelm.I’m a versatile Virtual Assistant with experience across admin, customer support, marketing, and…
I am a results-driven professional with several years of experience supporting sales operations, client relationship management, and business coordination in fast-paced environments.My work has involv…
I am a highly adaptable and results-driven professional with over a decade of experience in customer service, team management, and service delivery within the telecommunications and tech support indus…
I am a dedicated Customer Care Service Representative with strong communication and problem-solving skills. I have experience handling customer inquiries, resolving issues, and providing excellent sup…
I've been in accounts receivables field for over 13 years specializes Invoicing operations. I have worked as a country billing analyst for 4 years for one of the biggest international technology compa…
Results-driven Operations Manager with 16+ years of leadership experience in the BPO and customer operations industry, specializing in remote team leadership, performance management, and operational s…
A motivated and dependable professional recognized for strong communication, organization, and client management skills. I take pride in being the kind of team member who gets things done efficiently,…
Courteous self-motivated and detail-oriented supportspecialist with nearly 4 years of experience exercising ahigh level of commitment to exceptional customer/client service in any setting. Brings posi…
Hi there! Krisna here.I bring over 12 years of experience in customer service, sales, and customer relationship management. From handling customer escalations to driving sales conversions, I’ve worked…
Virtual Assistant , BPO Customer Service Manager , Administrative Support Key Skills - Scheduling & Coordination- Microsoft Office Suite- Social Media Management- File Management- Research Skills
Professional SummaryResults-driven operations leader with over 14 years of experience in customer service, sales, and team management within client-facing environments. Adept at leading high-performin…
Results-driven leader with over 10 years of experience in customer service, fraud management, and digital marketing. Proven ability to lead high-performing teams, resolve complex customer issues,…
Highly driven and analytical professional with nearly 20 years of experience across BPO operations, business analysis, contact center management, e-commerce leadership, and ESL instruction. Proven lea…
The Skills that I posses are problem-solving skills, the ability to work in a team, a strong work ethic, analytical and quantitative skills, communication skills, and leadership qualities. And i want…
As a Training Officer, I specialize in facilitating both product-specific and foundational skills training including soft-skills training for new hires and tenured agents. My role is centered on empow…
Results-driven Global Partnership Operations Specialist with 5+ years of experience in BPO, financial services, and client operations. Proven track record in onboarding/offboarding processes, fraud an…
Inventory Processing Manager | eCommerce Support | Incident Management | ITIL Certified
Your business is making money. So why does it still feel like everything depends on you?You didn't build this firm to spend your days managing inboxes, chasing follow-ups, and putting out fires. You b…
• Proficient in English Language• Computer Literate• Excellent written and verbal communication skills• Highly organized and efficient.• Ability to work independently or as a part of a team.• Proven l…
Results-driven customer care professional with 6 years of experience in the BPO industry, specializing in providing exceptional service, technical support, and team leadership. Seeking a challenging r…
A seasoned customer success and sales professional with over a decade of experience across BPO operations, team leadership, executive assistance, and production management. Known for consistently deli…
Licensed Professional Teacher (LPT) with a Bachelor’s degree in Secondary Education majoring in Mathematics, combined with over a year of experience in theBPO industry and team leadership. Skilled in…
I am a results-driven professional with over 5 years of experience in the BPO industry, specializing in data analysis and operations management. I have a strong background in interpreting data, genera…
Hi,I do have a solid 5year+ background as an Education Support Specialist, basically, we do enroll our clients mainly from the United States for online trainings/education programs, managing their onl…
Operations Partner | Building Systems That Scale + Managing Teams for Service-Based FoundersI'm a former Technical Team Leader with 15+ years in operations, systems, and team development, now pivoting…
Experienced Administrative Professional Enhancing Business OperationsWith a solid 6-year background in administrative roles and executive assistance, I focus on improving business operations and organ…
Results-driven Dental Front Desk Professional with experience in patient scheduling, administrative support, and customer service in a clinical setting. Skilled in patient relations, documentation, an…
Hello! I'm Ruby, an Online Business Manager.I'm looking for business owners who are:-overworked and is unable to take vacation leaves/days off in peace-no enough time for themselves, family, and frien…
Highly accomplished Operations Leader with over 5+ years of extensive management experience in BPO and business operations. Proven track record in overseeing daily operations, managing large teams, an…
Dedicated and results-driven professional with over 10 years of experience in case management, customer service, and conflict resolution. Skilled in handling complex Airbnb cases, managing guest and h…
Dynamic and results-driven operations leader with over 14 years of progressive experience in managing and scaling business operations across diverse industries. Proven track record of driving operatio…
Experienced professional with a diverse background encompassing roles such as IT Service Desk Analyst,WFM Analyst, Senior Marketing Manager/Business Development, Operational Risk Specialist, and Back…
I’m Anthony Jerico Magpantay, a versatile and results-oriented professional with over three years of experience in service delivery, team leadership, quality assurance, and data operations. I thrive i…
I'm proficient in Microsoft Office Excel. I can do pivot, advanced formula, and graphs to build dashboard. I can also do quantitative and projection analysis.
I have been working as a Virtual Account Manager / Executive Assistant to an American CEO since January 2016. My main task is coordination of daily activities - from meetings, correspondence, task all…
I’m skilled in handling tasks such as email management, content moderation, and social media support. I always strive to deliver error-free, well-organized work on time. I want to be known as someone…
Possesses expertise in team leadership, performance monitoring, and quality assurance. Skilled at promoting collaboration and driving continuous improvement initiatives. Excited to bring my skills and…
no skill summary
A Sales Development Representative (SDR) is a type of salesperson who focuses on generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. T…
With three years of experience as an Executive Assistant, I specialize in administrative support, project coordination, and team integration. I serve as a key bridge between leadership, teams, and cli…
Senior Operations and Customer Experience Leader with 9+ years in BPO, B2B, and B2C. Proven in building teams from the ground up, turning around underperformance, and driving results through systems,…
Highly organized and strategic operations leader with over 7 years of experience in high-pressure environments, now leveraging expertise to provide top-tier support as an Executive Assistant. Speciali…
Experienced Remote Customer Experience & Operations professional with 10+ years supporting international clients in fast-paced environments, including strong exposure to property management support. S…
I am online professional who supports executives and founders by bringing order, clarity, and breathing room to their day to day work. I’m the kind of support that helps things run smoother without ne…
Experienced Business Formation Specialist with a strong background assisting entrepreneurs, startups, and established businesses with U.S. entity formation and compliance. I have extensive experience…
Manage the day to day business relationship and oversight of services with a proven track record in driving high performance of production staff in our company. Handling 3 Teams that focuses on handli…
Operations Team Leader | Recruitment Coordinator | 9+ Years in BPO | Driving Performance & People SuccessHi, I’m Ran — a performance-focused professional with 9+ years of experience across the BPO ind…
I am an accomplished professional with a background in customer service, technical phone support, backoffice operations, and chat support. I have advanced from a customer service representative to a t…
I’m a Quality Assurance Analyst with 7+ years of experience supporting operations, improving processes, and maintaining high quality standards across BPO, education, real estate, and online food deliv…
Identifying, analyzing, and resolving issues that impact service delivery, often working with incident management processes. Develops and implements strategies to improve the efficiency and effectiven…
Competent RCM medical billing specialist with 10 years of experience in US healthcare industry, handling wide variety of medical billing claims submission, eligibility benefits verification, initiate…
Highly accomplished BPO Leader with 14 years of experience, including 9.5 years in Operations Management, driving customer service and exceeding client goals through effective team leadership, cross-f…
10+ years of experience supporting global clients in fast-paced, client-facing environments, with strong expertise in case management, issue resolution, and operations coordination. Skilled in handlin…
I've been working in the BPO industry for more than 10 years now. I also worked in the local Tourism industry for 3 years. 2 years of experience in social media marketing, 3 years of experience as a s…
I'm a professional Virtual Admin Assistant with years of experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, prob…
I have a relevant experience in handling different accounts and clients from different countries for over 6 years
Hello! I’m Frank Barlis, a Bachelor of Science in Mathematics graduate and DOST-SEI Scholar with experience in admin support, tutoring, data analytics, and creative editing.- Admin Support: Data entry…
I help businesses build, manage, and scale their HR and workforce operations—without the cost and complexity of an in-house HR team.If your company is dealing with disorganized employee records, timek…
High-Level Executive Assistant & Tech-Savvy Ops SpecialistI’m a proactive Executive Assistant and Operations specialist who thrives on keeping things moving for founders and entrepreneurs. I’ve spent…
Former Customer Support Associate / Retention Specialist. Promoted to the position of Operations Supervisor. Took the chance to join the freelance industry last 2022. I've been involved in social medi…
Good day, I have over 1 year experienced as a Marketing staff of a one of the BPO here in Makati, I am easily to cope and learn when it comes to written, designing ang even to draw. I also studied an…
JOHN FAJARITO FAJUTAGANAjamoxes@gmail.com | +63 916 681 9772 |Lipa City, Batangas, PhilippinesTarget Location: Remote / Online__________________________________________________________________________…
I am a results-driven Administrative and Sales Operations professional with over 15 years of experience in customer service, sales and technical support, revenue operations, and team leadership, with…
I’m a people leader who believes that flexibility only works when it’s matched with responsibility and accountability. I focus on clear processes, strong communication, and consistent delivery. I’m c…
I am an experienced Customer Service Representative with over 5 years of BPO experience in voice, chat, and blended support. I have worked with global clients assisting customers with inquiries, billi…
I’m a dedicated and reliable Virtual Assistant with a strong background in customer service and administrative support. I have hands-on experience assisting customers through email, chat, and voice co…
Results-driven Operations Leader with over 12 years of progressive experience in the BPO, customer service, and agency operations industry. Proven track record of leading high-performing teams across…
I am a dedicated Lead Generation Specialist with experience in real estate, customer service, and administrative support. I help businesses find qualified leads, communicate with potential clients, an…
Results-driven customer service and operations professional with experience in logistics support and team leadership within a high-volume BPO environment. Skilled in resolving complex customer issues,…
Been working in BPO or Call Center Companies for 7 Years and Been Promoted as a Team Leader. This are the skills i can provided after i hired; Customer Support Representative (CSR) Virtual Customer…
I am a team player. I have skills for customer service representative position. I have already the skills and knowledge for different campaigns -- Travel, Logistics and Delivery and Online Streaming.
Been in the BPO industry since 2012. I'm currently an Operations Manager in an AU company, managing 84 team members across customer service, sales, collections, and compliance.
I am a results-driven professional with a diverse background spanning 7 years of experience in customer service, technical support, sales, and specialized leadership in Trust and Safety as an account…
Strategic and Transformative Operations Leader with a track record of success in scaling operations and developing strategies for pre-funding start-ups to industry-leading multinational corporations.…
Hi! I am June, Your VA Power!Stop drowning and feeling overwhelmed by a mountain of tasks where your to-do list is longer than your favorite Netflix series. Let us get your time back!Enter me—your EMP…
Hi, I’m a dedicated and detail-oriented Virtual Assistant with a background as a Financial Specialist in the BPO industry. I have experience handling customer inquiries related to billing, payments, a…
Experienced professional with 10+ years in telecom, hospitality, and digital services. Worked on Australian, New Zealand, and Singaporean campaigns. Skilled in project management, operations improveme…
I am currently looking for a permanent work-from-home full-time.
Experienced Virtual Assistant with a strong background in administrative support, operations coordination, and client communication. I help business owners and managers stay organized by handling emai…
HR & Recruiter | Executive Virtual Assistant (Expert)I’m Joyce from the Philippines, and I’m that professional who turns chaos into clarity, plans into progress, and goals into results! With an MBA mo…
Hi there! I’m a Social Media Manager with a strong foundation in graphic design. My goal is to help businesses build their online presence through engaging, eye-catching content that drives results. I…
• Extensive experience in servicing customers in airline industry. An independent self-starter. • Knowledgeable and experienced in airline operations. Possess a strong combination in training and exp…