Bpo Operations Manager

I'm a corporate employee and I am seeking for a part-time position to gain extra income for my daily needs. I can work independently or do strictly follow the instructions. Skills : - Video Edit…

Organized and adoptable professional eager to begin a career that would meet my education, competencies, capabilities, skills and experience that would incorporate with the ideals and goals of the com…

Strategic leader, taken over various leadership roles for global organizations supporting onshore & offshore cross-function teams. Certified Six Sigma Greenbelt and Operates with Lean methodologies. C…

I am a results-driven Operations and Marketing Development Leader with over 5 years of experience excelling in fast-paced, offshore environments. My core expertise lies in optimizing workflows, leadin…

I'm a professional with over 14 years of experience with Customer Service and Business Analytics.

I am a results-oriented professional with over 10 years of experience in operations management, project coordination, customer service, and leadership across BPO, service, and technology industries. M…

Greetings! I'm Joann, a passionate and dedicated Customer Service Representative with a mission to deliver exceptional support that leaves a lasting impression. With a keen understanding of the pivota…

I consider myself to be a person of energy, drive, dependability, responsibility, and diligence. I am a capable team player who can adjust to any difficult circumstance. I can operate effectively both…

I can work flexibly, creatively, and innovative worker in any department. I can multitask and able to manage my time in every situation, assuring you that I am capable and deserving of this position s…

Experienced in BPO Operations with a 1-year track record of providing excellent client care through exceptional clerical and administrative support. Seeking for a part-time job that utilizes my skills…

My abilities are still developing, but you may count on me for editing, personal assistance, website management, and other tasks.

? Builds and maintains strong relationships with clients and teammates; ensuring both their needs and business requirements are being met? Oversees a team of remote associates (Customer Service, Techn…

I am experienced in handling a team and in making sure that they are able to work in a conducive environment to provide targeted results. Also, I have proven myself to be effective not only as a leade…

I am writing to express my interest in a position where I can apply my experience in team leadership, client relationship management, and performance coaching. With a results-driven mindset and a stro…

Profile Summary – Operations Manager | BPO Industry Results-driven Operations Manager with over 5 years of experience leading high-performing teams in fast-paced BPO environments. Proven track reco…

I’m Paul Michael Lucero, a results-oriented Sales Project Manager with over 15 years of experience in BPO sales operations, team leadership, and outbound campaign execution. I’ve managed full-cycle sa…

I am Genvieve "Viv Caja, a dynamic professional with a diverse background in finance and community service. I hailed from the University of the Philippines-Diliman before embarking on a successful car…

I worked in the business process outsourcing Industry - Operations for almost 14 years. I handled and performed different roles such as data analyst, senior analyst, subject matter expert, officer in…

Experienced and reliable virtual assistant with 3 years of experience in administrative support, customer service, and social media management.Proven ability to manage multiple projects simultaneously…

I am a very communicative person, I can handle a lot of task even under pressure, and i can assure that I always excel at my task.

Dedicated Customer Support & Virtual Assistant with over 2 years of BPO experience, including healthcare and travel accounts. Skilled in calls, chat, email, research, and airline systems (Amadeus & Sa…

Experienced US Registered Nurse with over 10 years in healthcare, specializing in Utilization Management and Pre-Authorization. Proven expertise in clinical review, insurance coordination, and healthc…

Culture | Operations | StrategyI work at the intersection of operational agility and organizationaldevelopment with expertise in program management, project execution, andlearning and development. I h…

I have been a BPO practitioner for the past twelve years for telecommunications company both local and international. My expertise lies customer service as part of Operations and Quality Team. I ha…

Expert in managing ang leading people towards company goals. Outstanding technical skills in terms of troubleshooting software, communication, and interpersonal skills. Highly adept at assisting co-wo…

Currently an Operations Manager on a known BPO Company. Can provide reports, spread sheets, Client relations, Manage a Team, provide insights and analysis.

Medical Biller: End-to-end process- Checks eligibility and information of patients before they proceed with their appointments (Charges and Registrations).- Checks combination of codes and modifier be…

I’m a results-oriented Operations & Client Services professional with over 10 years of experience in the BPO industry. I specialize in managing high-performing teams, driving operational excellence, a…

Hi, I'm Nieves, and I am passionate about helping businesses grow and fulfill their dreams. As an organized and detail-oriented individual, I love helping business owners manage their books that deliv…

With a distinguished track record across the public and private sectors, I am a senior consultant and operations executive known for leading high-impact consultancy engagements, optimizing organizatio…

Teleperformance leverages my leadership as a Customer Service Manager, where we focus on sales management, data analysis, and operational efficiency. With over 7 years at T-Mobile, including superviso…

I am a detail-oriented and proactive office admin professional with 14 years of experience in BPO healthcare and logistics industries, and 2 years of remote work supporting U.S.-based startup operatio…

Detail-oriented Operations & Project Support Specialist with 12+ years of experience in procurement, project coordination, vendor management, and compliance documentation. I specialize in helping busi…

Results-driven Real-Time Analyst with 3 years of experience optimizing staffing levels and enhancing operational efficiency. Detail-oriented, with a strong focus on maintaining the integrity of data e…

A licensed nurse in the Philippines, United States (USRN), and Australia (Enrolled Nurse) with over 12 years of experience in hospital care, aged care, and healthcare BPO. Proven expertise in clinical…

GoHighLevel Specialist with 2 years of part-time freelance experience in automation, onboarding, and workflow optimization. Skilled in calendar management, pipeline tracking, campaign automation, and…

I have a skill on sorting, analyzing and organizing the document data that match the standard given. I'm willing to learn and work for part - time 2-3 hours a day.

Good communication, time management, Attention to detail,

I'm an experienced Operation Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Customer Service, Content Moderation, Technical Su…

Annie is an experienced Senior Quality Assurance Analyst with a demonstrated history ofworking in Quality and Operations Management for the in-house insurance industry, specializingin shared services…

Passionate Senior Operations Manager with a 12-year expertise directing the supply of services in the travel sector. Skilled at designing operational systems and processes, analyzing financial data, a…

A result-oriented leader with 10 years of experience in handling customer service, account operations, and management. Effective in managing teams in reaching target KPIs and accomplishing business go…

I am a novice in terms of online jobs, but I have been writing articles every week for my college requirements from my political science course. I had wrote several book reviews and article critiques.…

Dedicated professional with healthcare customer service experience, promoted from CSR to WFM. Skilled in real-time monitoring, scheduling, and reporting using IEX Schedule, CMS Supervisor, and analyti…

I am excited to apply for the position listed on your website, bringing over two decades of experience in data analytics, strategic decision-making, and leadership development. My career since 2005 re…

Dynamic, solutions-driven professional with 14+ years of progressive leadership spanning operations management, B2B outreach, influencer marketing, and digital content strategy. Adept at driving proce…

Highly motivated and detail-oriented professional seeking a virtual assistant role. Offering a proven track record of success in customer service and healthcare operations, with expertise in patient c…

Experienced professional with 5 years in the BPO industry, skilled as a Customer Service Representative in handling inquiries and building client relationships. Proficient as a Service Dispatcher in s…

Virtual Assistant | Tech-Savvy | Reliable | Fast Learner with Strong Customer Service Background Hi! I’m Kyle—a dedicated and adaptable Virtual Assistant based in the Philippines with a strong backgro…

I am a results-driven Operations Manager with 14+ years of BPO experience in customer support, process optimization, and team leadership. I’ve led high-performing teams, managed client relationships,…

Knowledgable in HTML, CSS, HTML5, CSS3, wordpress, ecommerce (shopperpress), eBay template, Auctiva, FusionHQ, javascript and basic laravel

Versatile Project Manager with 10+ years of experience delivering results across healthcare, digital marketing, IT, and BPO industries. Known for driving end-to-end project execution, improving proces…

Dedicated and empathetic customer service advisor with over 5 years experience in customer support. Patient and highly knowledgeable about products and services with a determination to solve complaint…

I am Franz Ryan Bonita and was referred to by Joel Que. I am very excited to apply as an Automation Analyst. With over 9 years in the BPO. I was an Operations Team Lead for 4 years who handled 25 agen…

Seasoned Customer Service Team Manager with 8+ years of training expertise and 3 years leading operations. Known for launching impactful training programs, driving peak team performance, and guiding n…

I have extensive eCommerce(eBay) ,Australian mortgage/real estate and customer service experience and knowledge. Holder of Cert IV in Finance and Broking . I've worked in mortgage industry for almost…

Organized and dependable candidate, successful at managing multiple team members. Highly effective team leader - well established in fast-paced and challenging BPO environments. Eager to learn with ap…

Experienced Operations and Quality Control Leader with over 9 years of expertise driving team performance, ensuring quality standards, and delivering exceptional customer support. Skilled in managing…

Payments Operations & CIS Regional Manager with 14+ years in the iGaming and FinTech sectors, specializing in payment operations, fraud prevention, and risk management. Skilled in leading global teams…

no skill summary

A highly experienced BPO professional with 15 years of comprehensive expertise in customer service, technical support, sales, and banking. Proven leadership skills with 7years of experience managing a…

Leading with heart, creating with passion! I bring 7+ years of experience in building high-performing teams and fostering engaged communities, always aiming for operational excellence. Outside of that…

A highly motivated and results-oriented Senior Team Lead with over 7 years of progressive leadership experience in the customer service and sales industries. Expertise in managing and mentoring teams,…

I've already spent almost a decade in the BPO industry with a lot of experience in both Operations and Back of the House support. I am approachable, patient and a quick learner. I always look at the p…

In my previous roles, I thrived in a fast-paced environment and resolved client inquiries promptly and efficiently.I have amassed many achievements in my other roles, like:• Maintained accurate custom…

My set of skills include proficiency in using Microsoft excel, PowerPoint, word, and outlook. I also have an experience in using Salesforce and SPC ENACT, and have entry knowledge in AutoCad and phyto…

Motivated and detail-oriented aspiring Bookkeeper with an educational background in basic accounting principles and hands-on experience through internships. Completed training in QuickBooks and Xero d…

Organized Administrative Virtual Assistant with strong customer service skills, experienced in managing schedules, handling administrative tasks, and providing efficient, client-focused support.

I have an active listening, communication, computer skills, customer service, interpersonal skills, leadership, management skills, problem-solving, time management and transferable skills, I have a BP…

Dynamic Operations Manager with over 20 years of extensive experience in enhancing service delivery and operational efficiency within high-pressure environments. Expertise lies in leading cross-functi…

I have experience in customer service in the last 10 years.I started as a Customer Service Representative in a Telco company based in the UK dealing with general and billing enquiries for more than 2…

Results-driven support professional with 4+ years of experience in operations, leadership development, and coaching analytics. Proven ability to streamline internal processes, manage cross-functional…

English Literate. Proficient Time Management and Work ethics. Fast Learner.

Results-oriented and dynamic operations professional with over 9 years of progressive leadership experience at Concentrix, spanning across roles such as Collections Advisor, Subject Matter Expert, Tea…

I am using a Canva/Pics art for Graphic design and for creating YouTube thumbnail. I also use Capcut for basic video editing. I am currently working in a BPO industry.

I consider myself as a workaholic person and can leads under pressure and making sure to finish and pass my requirements on time.

I graduated as a Cum Laude with the degree of Bachelor of Science in Business Administration majoring in Marketing Management back in June 2022. At the same time, I also started as a customer service…

With over 11 years of hands-on experience in IT Project and Service Management and having certifications in ITIL and PRINCE2, I have specialized in optimizing IT operations to ensure high-performance,…

I am a result and client-oriented business professional with proven abilities in operations management, leadership development, strategic planning, project management, and team building. I am skilled…

Hi! Looking for a proactive, adaptable, hardworking and tech-savvy team member knowledgeable in both customer service and marketing? HIRE ME! I'm ready to start ASAP.

I am a graduate of Psychology, and I completed my internship as a Human Resource Officer at one of the prestigious hotel in the Philippines. I gained valuable experience as a Virtual Assistant in a Re…

Seasoned Service Delivery Operations professional with over 17+ years of experience in the business process services industry. Throughout my career, I have honed my skills & expertise in People Manage…

I’m Raymund Bacani, a Business Analyst and Service Transition Specialist with a background in IT support, systems administration, software testing, and project management. I’ve managed internal applic…

Experienced Operations Leader with 14+ years in BPO, specializing in team leadership, process improvement, and client satisfaction. Passionate about developing people and driving results through data…

“I turn business goals into measurable wins—fast.” With over a decade of experience in BPO operations, team leadership, and data-driven performance management, I specialize in streamlining processes,…

Reliable. Resourceful. Results-Driven. Experienced in customer service, operations, and virtual support, I bring efficiency, empathy, and excellence to every task. Skilled in tools like Google Suite,…

18+ years of progressive experience in operations, project management, client services, people leadership, and quality assurance.   Core Strengths: Team Leadership & Mentoring: Proven success in deve…

Experienced professional with 6 years in a healthcare account, including 2 years in customer service and 4 years as a supervisor. Trained extensively in handling eligibility verification, benefits adm…

Hardworking and passionate characteristics towards my job. Willing to serve with dedication to the assigned work. Possesses good work ethics and very flexible and versatile to his work environment.

I am a results-driven and passionate hospitality professional with over 8 years of experience in restaurant operations, kitchen leadership, and team management. With a Bachelor’s degree in Nutrition a…

Motivated professional experienced in leading teams to success. Possesses exceptional communication and problem-solving skills, as well as a strong ability to build relationships and motivate team mem…

no skill summary

With extensive experience in customer service and a background as an ESL teacher, I bring a unique blend of skills to the table. My proficiency in email and calendar management ensures that your opera…

Team Management, Email management, NEMT Dispatch, Research, Excel expert, Data Entry, Amazon listing, article editor, Big Commerce Analyst, Dropshipping

Hard working and fast learner. Can work under pressure and can work with less supervision. Good in time management.

I’m a results-driven customer experience and operations leader with over 15 years of success in the BPO industry, specializing in partner management, service delivery, and team development across glob…

I handled all Philippine operations, from training, operations, and even timekeeping for over a decade now. Our projects included data entry, web research, email marketing, and blog marketing, among o…

A motivated and versatile professional with 1 year fast food management experience, combined with strong customer service and call center expertise. Proven ability to handle high-volume customer inter…

Experienced and results-driven, with a proven record of accomplishments ensuring that the services live up to the expected business and quality standards. I am seeking an opportunity for professional…

Social Media Manager ExpertEvaluation, Social Media Marketing Plan, Strategy, and Instagram You are looking at the right person if you need a Social Media Marketer who will be responsible for the belo…

With over a decade of experience in the customer service industry, I have honed my skills in operations management and leadership. My journey started as a Customer and Technical Service Representative…

I have more than 10 years of solid BPO experience. My last work experience was handling team as a Project Coach in a Call Center Company for a telco account. I am now switching to a much more convenie…

First of all let me tell you some personal stuff about me. I love to read novels especially ones about mystery/cases, these really kept me up during my free nights in college. I love to travel, just s…

I'm a customer service representative with years of experience in providing excellent customer care support, creative problem solving, and building customer loyalty. Most of the campaigns I dealt with…

I am highly motivated, can do multitasking and fast learner.

Highly experienced Customer Service and Fraud Support professional with over 10 years in the BPO industry, specializing in escalations management, fraud investigations, technical support, and team lea…

Excellent in MS Office Excellent in G Suites Excellent in Using CRMs such as Salesforce/Peoplesoft Excellent in Photoshop Excellent in Canva Avaya One - X Expert Expert in Using Slack/Webex/Zoom…

A dedicated and detail-oriented supply chain and procurement professional with proven expertise in optimizing processes and driving efficiency. Green Belt certified, with a strong commitment to qualit…

•Skilled in phone-based support (inbound/outbound), chat, and email communications.•Strong administrative experience in data entry, email and calendar management, and report generation. •Proven abilit…

Highly motivated Virtual Assistant with 9 years of experience providing exceptional customer support and administrative services to multinational companies. Skilled in organization, communication, lea…

3 years Team Leader, 2 years Sales Agent, 1 year CSR

Worked as Customer Success Manager for a Shopify Accounts in Dubai ensuring that all clients receives proper assistance and with hands-on experience in both housekeeping and laundry coordination, as w…

Experienced Service Delivery Manager with 10+ years of leadership in MSPs, SaaS platforms, and BPO operations. I specialize in scaling service teams, optimizing delivery frameworks, and enhancing clie…

I am responsive, collaborative, and patient. My responsibility is to oversee a company's interactions with the public by implementing social media platforms' content strategies. Additionally, my dutie…

Product Trainer (Construction Information Industry) - 3 years experience in innovating lesson plans, adept at assessing the training needs of employees at various skill levels and adjusting training p…

Performance and Results driven Hospitality and Customer service professional in admin, managerial, and service operations, bringing unparalleled skills in customer relations, task prioritization and t…

Trained with 5 GDS : Sabre, Amadeus, Galileo, Worldspan and Farelogix. I have been in the Travel corporate / industry for 7 years. I am very keen to details and very adaptable to changes. I make su…

Strategic Planning, Market Research, Content Writing, Social Media Management, Email Marketing Automation, Project Management, Lean Six SIgma

I am Jam, a Registered Nurse with extensive experience in Customer Service and Relations, Medical Billing, Clinical Review, Care Coordination, Administrative Support, and Operations Management. I am c…

Handle customer inquiries via phone, email, or chat Provide accurate information about products or services Resolve customer complaints efficiently Document all customer interactions in the s…

Advanced MS Office proficiency, particularly in excel, while working with data sets Excellent communication, organizational, interpersonal skills with attention to detail A positive attitude and a s…

Hello, I am Claire Geronimo from Philippines and currently I am looking for a full time job. I have accumulated more than 2 years experience in BPO industry, both in voice and non-voice account as cha…

"A highly motivated and results-oriented manager with 10 years of experience in Telco, Oil&Gas, Talent Acquisition Firm & Online Casinos. Proven ability to build and lead high-performing teams, develo…

Lean Six Sigma Yellow-belt, Real Estate Property Management, Customer Service, People Management, Training and Development, Data Analysis

As an Operations Manager with a passion for versatility and exploration, I believe in the power of adaptability in today’s dynamic work environment. While my primary focus lies in the operational aspe…

Experienced IT professional with over a decade in IT service management and operations. A dynamic leader who fosters an empowering and empathetic work environment, driving teams to excel. Passionate…

I am skilled with Global Distribution System or GDS. I am skilled with Amadeus, Sabre and Worldspan. I am proficient with booking and canceling Hotel, Flight and Car reservations.

Ananda is a result-oriented team player with a 5-year history of full-cycle implementations and cybersecurity transformations. A strong consulting professional skilled in process optimization, SAP sec…

CORE COMPETENCIES: ? Program Management ? Project Management ? Agile and Scrum Framework ? ITIL Framework ? Six Sigma Framework ? Strategic Planning & Execution ? Transformational Leadership ?…

I am a project manager. I have a good written and oral communication skills. I maintain friendly relationship with clients. I deliver outcomes on time. I also track progress and performance of the pro…

I have been working with Amazon since 2019. I started working as a customer service associate handling retail account (June 2019 - November 2020) Afterwards I got promoted as a customer service resolu…

Dynamic and strategic IT and Operations Manager with over 10 years of cross-functional experience in people management, systems development, IT infrastructure, and compliance. Proven ability to lead h…

Facilities Management Supervisor

Proficient and Excel, Power BI and many more this comes with the training from 10 years of working in the BPO industry, Had the chance to hone my skills to the peak and graded as a 5 in English langua…

I am a dedicated, organized and methodical individual. I have good interpersonal skills, I am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and d…

o With seventeen years of experience in the field of operations supporting various line of business. o Twelve years of experience in successfully managing teams, driving employee engagement, recogniz…

Manages localization project management initiatives for Google product lines such as Search, Translate,Knowledge Engine, Android, Chrome, Google Analytics, Google Play, YouTube, etc. from initiation t…

I have several years of experience in banking operations specifically in disbursement operations and electronic payments. I am currently studying law and looking for a part-time job.

Who am I?                                                                                                                                      An Accomplished and Result-driven Professional with 5+ ye…

I aim to excel in any opportunities with hardwork, perseverance and dedication. I am very committed to any opportunities given where I could express and enhance my skills for the progression and succe…

I am confident that my skills and experience make me an ideal candidate for this role. I am a passionate person which can make a contribution to your mission.

As a seasoned Customer Service Specialist, I have successfully navigated and excelled in diverse domains, managing accounts ranging from Telco and hotel reservations to healthcare. My proficiency exte…

My name is Geigy. I have a solid background in people management. I?ve led cross-functional teams, coordinated collaborative projects, and supported professional development, all while fostering a pos…

I am fully experienced to handle sales and operations and have high level skills on MS OFFICE and computer literate, I have 7 years of experienced in logistics from end to end.

For 17 years, I have worked in the BPO industry, commonly known as the call center industry and have successfully functioned in different roles. I have taken a change in direction and so now I am look…

As a previous Operations Supervisor at a BPO company, I used to lead and manage a team of over 100 employees, ensuring efficient operations and high performance. My expertise spans recruitment, HR tas…

Experienced Operations Manager with a total of 18 years of BPO Industry experience with expertise in HR Delivery (Learning, Recruitment, HR Contact Center). Experienced in product training and class f…

5+ years of professional experience in Customer Service, Administrative Support & Data Research in the Financial Services sector - with extensive practical knowledge and global industry experience in…

I may be just what you are looking for. I want to try something new and would love to learn new things. I am a fast learner and am highly trainable. I just resigned from my corporate job last May 1…

Virtual assistant with expertise in admin works, research and BPO experience in collections, sales and customer service.

With a Bachelor of Science in Commerce majoring in Management Accounting and Business Administration majoring in Marketing, I bring over a decade of expertise in senior management roles across diver…

I have over 15 years of experience in the call center industry. Well experienced and have a broad knowledge in Debt Collection and have outstanding Customer Service Skills. Equipped with excellent com…

Detail-oriented Quality Assurance Analyst with experience in ensuring high standards of quality and accuracy. Skilled in monitoring processes, identifying issues, and driving improvements to optimize…

I have a degree of B.S in Psychology which gives me an advantage in having interpersonal skills that are very beneficial to whatever job you give me. I am very flexible to any kind of personality whic…

Hi there, my name is Geraldine De Vera I have a Bachelor of Science in Business Administration, majoring in Management. I started my professional career right after graduating 1997 as a Credit and Col…

Experienced team lead and data analyst with a proven track record of managing cross-functional teams, driving successful project outcomes, and delivering actionable insights through data analysis. Eag…

Subject Matter Expert Bilingual Support (English and Spanish) Support Agents in their real time complex matters Support Agents to Close out their SALES. Support Coaches and Respective Team in…

I have 25 years of combined professional experience from various industries ranging from BPO, Healthcare, Insurance, FMCG, among others. My roles includes IT and Business Process Solution, Project Man…

Highly accomplished working as Business Process Outsourcing with 9 years of experience leading teams to achieved exceptional results. Proven tracked record improving productivity and customer satisfac…

I am good at communicating with other people, servicing and giving them satisfaction with their queries and concerns. I am also fast and accurate in Data Entry. I know also Open office and MS Applicat…

A visionary leader, who is data driven and results oriented with more than 2 decades of designing strategic plans to achieve goals. I am certified Project Manager with highly competent Operations and…

As a leader, I believe in fostering a culture of collaboration, innovation, and continuous improvement. Through effective communication, mentorship, and a focus on professional development, I empower…

I have a total of 10 years of professional working experience in my various fields and expertise. I have great administration skills. I'm proficient with MS tools such as Word, Excel, and PowerPoint.…

Creative and business-savvy training and development professional with over 12 years of experience across a broad range of functions from training and development, operations, employee engagement, rec…

In bound calls or chat moderate

With 10 years of experience in the BPO industry, including 3 years in Operations Management, I have developed a strong foundation in customer service. My most recent role was with an online house book…

With several years of experience in Customer Service, Technical Support, and Management roles, I bring a diverse skill set that integrates technical expertise with exceptional communication and proble…

Versatile and results-oriented professional with a strong background as an Operations Support Strategist and Senior Marketing Team Leader, specializing in textile supply chain solutions within the BPO…

I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company. As my resume indicates, I possess more than five years of progressive experi…

See my resume attached.

Results-driven professional with 17 years of collective experience across customer service, quality assurance, training, and virtual operations. I?ve successfully performed in diverse roles including…

Experienced and results-driven supervisor with a strong background in team leadership, task management, and performance monitoring. Skilled in motivating teams, improving productivity, and ensuring co…

With a solid track record spanning over 8 years in project management, complemented by 4 years of expertise in people management, I am a seasoned professional who excels in driving projects to success…

With more all my years of leading dynamic teams and companies, I have been a highly motivated and hard working professional in a call center environment, consistently achieving aggressive stretch go…

I am a results-driven Customer Experience Individual with a strong background in team leadership, performance management, and process improvement. With expertise in enhancing customer satisfaction, st…

Analytically driven Network Senior Analyst and Customer Service Specialist with 8 - years of experience. Highly adaptable and dedicated to producing significant change and improvement in the process.

“I’m a highly dependable and organized individual with strong leadership and communication skills, developed through my experience as a maintenance director at our church. I’m used to managing tasks,…

I specialized in Revenue Cycle Management, collaborating with Home Health, Rehabilitation, Acupuncture, Anesthesiology, Behavioral Health, and Pain Management providers. My expertise extends to inpati…

I have a strong Management skills which encompases my abilities and traits needed to perform certain duties, usually as it pertains to overseeing a team, such as solving problems, communicating well,…

With eight years of experience across customer service, operations, business support, project coordination, and talent acquisition, I bring a diverse skill set to driving organizational success. I hav…

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team enviro…

yes

Quality Assurance SpecialistAlphaSightsMarch 2022 - PresentAs a QA Specialist for AlphaSights, I proofread and edit transcripts of expert interviews used by expert-network clients for their market res…

Dedicated and detail-oriented Executive Administrative management with extensive experience in project management and team coordination. I thrive in fast-paced environments and excel at transforming h…

Experienced in managing teams of virtual assistants with milestones of delivering outstanding results. With extensive oversight of outsourcing operations thru years of supporting Australian, North Ame…

I have extensive experience with research as I have been a recruiter for US based clients for over 6 years now. I also have great customer service skills since I have started working in the BPO indust…

Hiring Manager, I am writing to express my enthusiasm for the Operations Manager position at your esteemed organization. With a decade of experience in operations management and a proven track record…

Results-driven Project Manager with expertise in Web Development, Software Development and Digital Marketing, offering freelance services in project execution, strategy, and team coordination. Experie…

Your Jolly Personal Assistant/ Innovative Virtual Assistant and Dependable Life Coach

I am a skilled professional who values excellence and great client satisfaction. I have been in the online freelance industry since 2010 and have been working for international clients for more than a…

• Ensure accurate and timely scheduling of my agents • Monitor and adjust schedules as necessary to accommodate changes in demand, resource availability, and priorities • Publishes employee work sc…

I’m a results-driven leader with over 16 years of experience in BPO operations and client services. I’ve helped grow businesses in telecom, tech, and retail by leading cross-functional teams, improvin…

I was a team manager before and I do have a set of skills, like English communication, computer skills, decision making, resourceful and flexible etc.

I am a dedicated professional with extensive experience in administrative support and customer service across various industries. My background includes managing processes efficiently and providing ex…

I have a solid background of more than 8 years in customer service, gained from working in the BPO industry. For the past years I was able to handle healthcare accounts. As an acting operations man…

Hey there! I’m a digital marketing newbie with a solid foundation in customer support and policy compliance. After years of helping customers navigate challenges and ensuring smooth policy adherence,…

Responsible for managing the day-to-day operations of the Teams and Line/s of Business assignedCoach, mentor, and develop team leaders for skillsexpansion, growth opportunities, and consistentachievem…

I’m a reliable and detail-oriented Virtual Assistant with a strong background in administrative support, process improvement, and team coordination. With over 15 years of experience in operations and…

Skills on Social ManagementData EntryGood Communication SkillsTime ManagementMicrosoft Skills

19 years working experience - mostly gained thru international BPOs and a few years in Philippine banking institutions. I've held many roles the longest around Workforce/Resource Management, Hiring…

Skilled and detail-oriented professional with strong background for customer service, sales and technical support. Experienced in administrative task, team management, and process optimization. With 1…

I have experience with data analysis, process improvements, compliance, project management, business operations, and management. I love taking on new challenges that could help me improve and grow.

I'm Kzel, a dedicated and dynamic professional with over 10 years of experience in customer service, operations support and Social Media Manager.I can create and manage ads on mobile or desktop. I can…

Professional Summary: Results-driven and customer-focused professional with a solid background in customer service, collections, escalation management, and loan processing. Demonstrated ability to…

With over 7 years of experience in the financial industry, including roles at JPMorgan Chase, I excel in foreclosure operations, quality control and team supervision. I possess a versatile background…

Excellent Communication: Proficient in verbal and written communication, with the ability to articulate information clearly and professionally to customers. Active Listening: Skilled in listening a…

As a seasoned Operations Manager with extensive experience in casino management, cruise ship operations, and customer experience, I bring a unique blend of leadership, strategic planning, and problem-…

As a Virtual Assistant, one of my responsibilities are scheduling and attending meetings, distribute reports, some administrative tasks, responding to emails and creating presentations as assigned. I…

I am an experienced operations manager with a strong background in customer service and team leadership. PROFESSIONAL SUMMARY Results-driven operations manager with extensive experience in customer s…

I'm a tenured professional, a Computer Engineering graduate, a combination of technical repertoire and leadership experience.Until recently, engaged as a Remote IT Consultant. Before that, an Operatio…

Experienced team leader overseeing a team of 20 full-time employees. Skilled in employee development, team management, operations optimization, and performance evaluation. As a Market Research Analyst…

I currently have an aesthetic clinic where I am in charge of all social media management, marketing, advertising, and PR. I used to be an admin staff at a local medical and dental clinic where my resp…

John Derick Tinampay is a spirited and resourceful individual with over 11 years of professional experience in the management position in a BPO setting. From his solid experience of effectively leadin…

I have my 7 years experience in a BPO industry under the US Healthcare account. We are dealing with the members and providers; providing the Eligibility status, Benefit coverage, Appointment setting,…

Are you looking for a reliable BPO operations expert who can manage your team, drive performance, handle client communications, and improve your service delivery KPIs? You’ve found the right person.…

Hard-working, self-motivated, and highly dynamic Customer Service and Admin Support / Virtual Assistant with BPO experience inbound/outbound and cold calling, providing exceptional administrative an…

Hi, I’m Kyle. A seasoned Credit Card Fraud Prevention Specialist currently working at JPMorgan Chase, with over 11 years of experience in customer support, fraud detection, and risk investigations.At…

Workforce Management | Customer Service | Financial Advisor | Business Continuity | Travel Agency | Event Coordinator | Outsourced

I have more than 10 years of experience in Back Office Operations/ Client Services with a background in data entry, data cleansing, order management, handling mailbox and timekeeping. Highly motivated…

Hi! I’m a versatile professional with a background in Software Engineering and over a decade of experience across sales, management, design, and virtual operations. I offer a rare mix of creativity,…

With hands-on experience in Sales and Marketing, Customer Service, Operations, and Finance, I bring a well-rounded perspective that enhances my ability to understand business needs and drive results.…

I can manage end to end transactional and administration activities of insurance processes and perform data entry and research in various systems and tracking tools. I can also apply knowledge of proc…

* The Virtual Assistant Pro Max * 10 years in the BPO industry * Freeing you from workloads * Works well in a WFH setup * Able to communicate effectively- Verbal and written Take a peek at how I can…

As a Senior Manger I was in charge of creating or improving new process for the company. I was also in charge of overseeing the entire operations. As a QAMain Job Tasks and Responsibilities • draft qu…

Experienced Operations Manager with over nine years in the BPO industry, including eight years in leadership roles as a Supervisor, Senior Team Leader, and Manager. Currently leading an e-commerce lin…

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Work Experience Summary Hi! Im a dependable and hardworking Virtual Assistant from the Philippines, eager to help your business with admin support, data entry, and customer communication tasks. I may…

- Versatile and detail-driven professional with hands-on experience in technical drafting, logistics coordination, and operational management. As an AutoCAD Operator and Draftsman, highly skilled in p…

I am a CUSTOMER SERVICE EXPERT with 20 years of experience in this field. Majority of my experiences are with the BPO/CALL CENTER industry wherein I held different roles such as, TEAM LEADER, TRAINER…

15+ years of corporate sales & marketing experience B.S. Industrial Engineering graduate Marketing Management Project Management Business Management basic bookkeeping & financial management tran…

Strong analytical, research, and problem solving Customer Service Tax Professional To contribute to the organization's success and be part of a company that will build on my training experience, le…

English ProficientKnowledgeable in MS Office Applications

Operations Expert | Executive Assistant | Global Client Relationship ManagerAdventure and being part of a big vision get me to work in the morning. I am Nona, a dynamic professional with over 11 years…

A reliable and detail-oriented professional providing remote administrative, scheduling, communication, and organizational support. Skilled in streamlining tasks, managing inboxes, handling customer s…

Ever wish you had an extra set of hands to manage the details while you focus on growing your business? If you’re nodding, you’re in the right place!With 8 years in the BPO industry, including 5 as a…

I am a customer service advisor skilled in both voice and non-voice support. I handle inquiries with clear communication, empathy, and professionalism. I’m experienced in resolving issues efficiently,…

Dynamic and results-oriented Client Services Manager with a proven track record in managing client relationships, resolving escalations, and driving service excellence in fast-paced environments. Skil…

• BPO Professional with 18 years of experience in the industry• Knowledge Management practitioner for 14 years • Tech SavvySkills and Experience: • Knowledge Management - Knowledge Centered Service (K…

Detail-oriented and proactive professional with a proven track record in optimizing business operations and providing comprehensive virtual assistance. Skilled in managing workflows, coordinating cros…

Highly motivated and results-driven supervisor with 9 years of experience in the BPO industry. Has proven expertise in data management, with a strong ability to define, improve and resolve areas of im…

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To be able to work in an environment that challenges me to continue learning and enhance my skills at the same time be able to help and create a workspace for continual growth and provide opportunitie…

Experienced and reliable customer service representative with over 6 years of experience in the BPO industry. Highly dedicated to resolving customer issues efficiently and effectively. Excels in both…

Led a high-performing team specializing in customer service, fraud prevention, and dispute resolution. This role is pivotal in maintaining customer trust, minimizing financial risk, and ensuring regul…

Hello, I bring over 11 years of experience as Operations lead and Account Manager in the telecommunications industry, where I developed a strong foundation in data entry and administrative operatio…

A Gen-Z accomplished and results-oriented Team Leader in Operations (under Business Process Outsourcing) with over 3.5 years of experience driving efficiency and excellence in fast-paced environments.…

Strong managerial experience as a training, operations and quality manager in the BPO/contact center industry. Possess a robust leadership and dynamism necessary to exceed the goals in order to increa…

Knows how to multi task. Process details properly and correctly. Can perform any task given to with minimal supervision and also will to undergo trainings.

10 yrs in the BPO industry | 2 yrs as a Team Lead | Customer service | Administrative task | Operations management | Data transcription | Data entry

Hello! I am a dynamic professional with a strong legal background, holding a two-year undergraduate law degree, coupled with experience in supervisory and management roles. My journey includes success…

I worked in different industries such as Telecommunication, Retail and BPO. Most of it requires customers service, data entry and end to end process. I can worked under pressure and can easily follow…

- Experience as a Sales Representative at Sprint/ T- Mobile for 3 years. - Experience as a Customer Service Representative for 6 months at Macy's Omni and more than 2 years at Assurance Wireless/ T-M…

Here is a link of my portfolio that contains excel and sample power BI dashboard:https://drive.google.com/drive/folders/1dZrJk68kmOwCDJGZ2uMszD9Piz-KxOYQ?usp=drive_linkJunior Finance Analyst (Feb 2016…

Sixteen years of work experience in the BPO industry focusing on customer service and support. My primary skills are Data Entry, Customer Service (phone and email support), Collections, Technical Supp…

I have experience in project management, operations management, team leadership, and training & development.I was the Operations Manager of a subdepartment for a Japanese company based in the Philippi…

A vivacious Finance & Accounting Professional with proven expertise in Accounts Payable operations as well as enhancing organizational culture and strengthening team capabilities. Passionate about cr…

As an experienced Operations Manager who started off as an agent-BPO, I have maintained an excellent quality record, I displayed resilience and grit that gives me the confidence to apply for the post.…

Social Media Manager with Graphic Design Skills I have been leading all our engagement activities from my previous company. Spearheading company-wide and segment-wide social events. This entails crea…

Responsible for initial interview of applicants. Monthly/Quarterly Tax Reports (1601C, 0619E, 2550M, 2550Q), filing and payment Monthly/Quarterly VAT Refief or SLSP (Summary List of Sales and Purcha…

Proactive and detail-oriented Executive Assistant with over 10 years of experience supporting C-level executives and managing key business operations. Adept at improving processes, managing schedules,…

I am passionate in what I do and excel in my work areas. I keep track record of success. I have strong organizational, time and performance management. I am proficient in MS Suite and other project ma…

Strong Leadership: I excel at motivating and coaching teams to achieve peak performance. Project Management: Adept at planning, execution, and delivery of projects on time and within budget. Operati…

Freelance writer, former blog ghost writer, Experienced bank officer, MS Office, Basic Oracle system, AS 400, Branch Automation System (Banking System), Branch Delivery System (Banking)

I am a freelance certified public accountant with more eight years work experience, six years of which is as an outsourced accountant for Australian companies. I also have experience handling UK, CA a…

I have worked for the BPO industry for 23 years delivering services to international clients from various industries such as Credit Card, Telco, Cloud Services, Consumer Banking, and B2B Demand/Lead G…

Sales Account Manager | 12+ Years of Client Growth & Strategic Relationship Management I’m an experienced Sales Account Manager with over 12 years of proven success in managing and growing client a…

My first job was a payment support technician. I processed payments with invoice given. We were given a quota for a day and we need to accomplish that. Then I also worked as a sales associate but does…

A results-driven professional with expertise in customer service, sales, and technical support. Skilled in managing client relationships, generating leads, and leading teams to achieve goals. Proficie…

I am interested in opportunities that would provide me with professional advancement and open doors for managerial or even higher roles in the future.Precisely, my skills lie in management which is a…

As a customer service associate, I take pride in delivering exceptional support by actively listening to customer needs, resolving issues efficiently, and creating positive experiences with every inte…

Passionate about my job, I thrive in dynamic environments that demand creativity and strategic thinking. Known for handling large teams, a couple of key personal traits, e.g., adaptability, multi-task…

Results-oriented professional with a proven track record in Team Management, Recruitment, and Project Management. Adept at leading diverse teams, driving recruitment initiatives, and delivering succes…

Administrative Assistant that has extensive experience with office support and data analysis. Also has experience with as a Quality Analyst for Medical and Technical Accounts.

I am in the CSR industry for 8 years. On those long years, I’ve grown to be a Quality Analyst and an Advocate Coach.

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Dedicated and results-oriented professional with over 6 years of experience in theBusiness Process Outsourcing industry. Demonstrated expertise in various facetsof BPO operations, including customer s…

A results-driven and committed operations executive with over two decades of experience in the BPO industry, specializing in customer support, technical support, and shared services across sectors suc…

Responsibilities in Telco Customer Service Technical Support Troubleshooting network connectivity, slow internet, dropped calls, or SIM card issues. Assisting with phone functionalities like APN…

Experienced Divisional Head with a demonstrated history of working in the corporates, manufacturing production and BPO. Skilled in Administrative Management, Office Administration, Executive Assista…

Welcome to my profile, where exceptional customer service meets a dash of personality! With 14 years of dedicated experience in the field, I'm here to bring a professional touch to every interaction w…

Career Objective:To be a trusted and dependable leader within the company, leveraging my 24+ years of experience in customer service, billing support, back- end processes, technical support, training,…

A versatile and skilled professional with a strong foundation in logistics, automotive mechanics, and operations management. With proficiency in English and expertise in both inbound and outbound logi…

Versatile and Detail-Oriented Virtual Assistant with a Strong Educational and Administrative Background I am a licensed high school teacher with strong communication skills, precision in data handl…

Highly experienced and results-driven professional with 17 years of proven success in the Outsourcing industry. Passionate in helping senior executives focus on their core responsibilities and reach t…

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and…

Dynamic and results-driven Cloud and Cybersecurity Leader with 15+ years of proven success delivering high-impact solutions across AWS and Azure environments. Renowned for translating complex require…

Certified Lean Six Sigma Yellow Belter seasoned in team leadership and quality assurance for different industries including technical account, customer service, community and content moderation, socia…

I am a self-motivated and an agile team player. My educational background in behavioral studies and more than 10 years experience in the BPO industry has made me well acquainted with most of the orga…

I have over 5 years of experience in operations management and a proven track record of driving efficiency, cost savings, and process optimization, I am confident in my ability to contribute effective…

I am a Magna Cum Laude graduate with a Bachelor's degree in English Language Studies, equipped with exceptional communication skills, proven leadership, and a track record of academic excellence, seek…

11 years progressive with 9 years of leadership experience in the HRShared Services field providing Global and Regional support for several HRfunctions. Managed large teams, people managers and subjec…

Versatile and results-oriented professional with over 10 years of progressive experience across executive support, data analysis, and operations management. I began my journey at Deliveright as an Exe…

I am an experienced worker with different skills acquired from different industries. I have good client communications with my Healthcare account. I am very good with Microsoft Office applications, Ca…

I have over ten years of proven expertise in BPO/RPO and two years in aviation. Results-driven with an excellent record of collaborating with teammates to achieve goals. In-depth knowledge of candidat…

Management professional with over 15 yearsof experience and a proven knowledge of BPO operations, customer service, sales, and project management. Yellow Belt Lean Six Sigma Certified.

You should consider me over any other applicant because I have a unique combination of skills, experience, and qualifications that I believe make me well suited for the role. I am a dedicated and hard…

Expert in Information TechnologyHi, I’m Luigi, a dedicated person with many years of experience in computer works. helping businesses and individuals achieve their goals with high-quality work and rel…