I am a highly motivated professional with a proven track record in BPO operations management, outbound and inbound sales, and customer service excellence. As an experienced Intake Specialist, I have s…
Dedicated Medical Virtual Assistant with 3+ years of experience in front-end healthcare operations at Optum Global. Expert in EHR management, patient scheduling, insurance verification, and HIPAA-comp…
Results-driven BPO Customer Service Representative with a strong track record in customer support, CRM management, and quick problem-solving. Committed to delivering exceptional support and building l…
Masters the art of calming stressed users and resolving complex financial or account issues with empathy and composure.
I’d want to be recognized as someone who values both the customer experience and team success, while continually improving my skills to contribute positively to the workplace.
Hi! I'm Aldriane Abrera, a Quality Assurance, Operations & Customer Support Specialist with 4+ years of experience supporting businesses in customer service, virtual operations, quality assurance, and…
Businesses don't just need someone to complete tasks. They need someone who can identify inefficiencies, improve operations, and build systems that help teams work smarter.I specialize in combining AI…
Results-driven Management Consultant and Digital Strategy Leader with over 7 years of experience in Search Engine Marketing (SEM), digital analytics, and cross-functional business consulting. Proven t…
Administrative & Operations Support Professional with 7+ years of experience in customer service, leadership, and operations. Skilled in administrative coordination, documentation, stakeholder communi…
My skills in team management, strategy development, and business planning will enable me to successfully lead the organization to achieve its goals. I have experience in developing and executing busin…
I'm an experienced operations lead with a demonstrated history of working in the financial technology services industry. Skilled in Leadership, Operations Management, Business Operations and Project /…
Over 8 Years of experience in Customer Service supporting. America's largest telecommunication providers. Track record of providing experience customer service through coaching and developing front li…
Detail-oriented and reliable administrative professional with significant experience in data entry and administrative support. Proven ability to maintain accurate financial records, streamline adminis…
I have worked in the call center industry for 7 years now with specialization on doing outbound calls for Collections and Inbound calls for Sales. Apart from doing calls, I have also experience in doi…
Bachelor of Science in Information Systems graduate with experience in data and dialer operations, social media management, and CRM administration. Skilled in VICIdial, Zoho CRM, and GoHighLevel, with…
Hi! I'm Gillian. I'm a 4th-year graduate the University of Baguio City. I'm currently a Bachelor of Science in Business Administration, Major in Marketing Management.I'm a dedicated Appointment Setter…
Customer Service and Dispatch Coordinator with 18+ years of experience in call handling, appointment booking, and technician scheduling. Skilled in plumbing service coordination, complaints handling,…
Executive Assistant and Customer Support Specialist with over 4 years of experience supporting international companies in industries such as travel technology, fintech, healthcare services, and mercha…
Create job postings, screen potential applicants, and facilitate phone, and personal interviews.Managed a team of professional cold callers and appointment setters, motivated them to perform their tas…
I am currently working as a Senior Operations/Project Manager in a Consulting Company in the US focusing on Real Estate. Have been an Operations Supervisor then promoted to Senior Supervisor in a span…
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering almost 3 years of extensive leadership experience in BPO.
Hello there, I'mArianne from the Philippines. I help businesses run smoothly by taking care of operations, new hire training, employee administration, payroll coordination, and client staffing support…
A seasoned Operations Leader with 8 years of BPO experience, currently transitioning into a specialized Bookkeeping role following the completion of Advanced QuickBooks Online Certification. Proven tr…
Computer Literacy on MS apps Communication Critical thinking Teamwork and leadership Time management Problem Solving Analytical and quantitative thinking Transferable skill
I’m a Remote Operations Specialist with 8+ years of experience in dispatch coordination, customer service, scheduling, and remote team support for service-based businesses.I specialize in managing job…
Psychology graduate, CHRA, and aCPHR certified with years of experience in Human Resources, recruitment, executive assistance, administration, customer service, digital marketing, and operations. Skil…
Excellent Critical Thinking Skills, Willingness to learn, Very good at time management, Team Player, Customer Service Skills.
Need a reliable Virtual Assistant who can keep your business organized and running smoothly?I have 5+ years of remote experience supporting a California-based home inspection company, handling schedul…
I am a results-driven Operations and Service Delivery Leader with over 20 years of BPO excellence, now delivering specialized digital business, financial, and customer experience solutions to Australi…
Executive assistant and operations leader with 10+ years across fintech, media, telecom, BPO, and the automotive industry. Skilled in executive support, team leadership, customer service, sales operat…
Results-driven BPO professional with 6 years of extensive experience in customer service, sales, technical support, financial services, and travel accounts. Proven leadership background with 2 years o…
I provide high-level support to senior leadership, acting as the right hand to the Project Manager and CEO. With strong skills in project tracking, data organization, and team coordination, I ensure p…
I oversee a team of agents to ensure smooth operations and consistent achievement of KPIs. My responsibilities include performance monitoring, providing training and feedback, resolving escalations, a…
Human Resource Professional offering more than 10 years of diversified experience. Excellent communication & problem solving skills. Dedicated in achieving client’s satisfaction, as well as meeting &…
HR Operations and Process Improvement professional with 12+ years of experience supporting payroll operations, shared services, workflow optimization, and HR systems within IBM. Experienced in process…
Versatile Virtual Assistant and Operations Supervisor with 4+ years of experience acrosscustomer service, team leadership, and remote business support. Background spanssupervising a customer support t…
Experienced Assistant Property Manager | Operations Leader | Tenant & Guest Support Specialist Are you looking for a reliable, detail-oriented, and highly experienced professional to streamline your p…
I help business owners improve customer experience, streamline operations, and manage daily administrative tasks efficiently.With 6+ years of experience in customer service, sales operations, and team…
Client Support & Operations Specialist with 5+ years of experience in customer service, billing, sales, and business operations. Skilled in account management, resolving client issues, coordinating bo…
I am a dedicated and results-driven professional with over 3 years of specialized experience in high-level conflict resolution, de-escalation strategies, and account management within the telecommunic…
For more than 15 years, I have been engaged in operations, overall management and client support. This made me detail-oriented, inquisitive and analytical in my way of working. These aspects made me a…
I'm a versatile digital companion with skills in: Conversational dialogue Content creation Language understanding Emotional support Humor and creativity Problem-solving Intellectual discussio…
Results-driven Customer Support Specialist focused on optimizing First Call Resolution (FCR) and reducing Average Handle Time (AHT). Highly proficient in technical troubleshooting, SLA compliance, and…
Highly accomplished, dedicated and results-driven Virtual Assistant with over 9+ years of experience in the U.S. real estate and financial services industries. Specialized in lead generation, sales re…
Tenured Customer Service & Operations Team Lead.With over 5+ years of leadership experience, I help growing businesses bridge the gap between busy founders and productive teams. My expertise lies at t…
Goal-oriented, tech-savvy, able to learn new skills, adept to deal with changes and difficult situations
I have been in the virtual assistant industry since 2016 – both as a VA and as a team lead of VAs. I have a strong background in the following:- Assisting Executives in their Day to Day Work- Idea exe…
If a business only works when the founder is everywhere, it’s not scalable yet.(And if that made you nod a little… hi.)I help business owners regain focus when priorities are competing, projects stall…
Hi! I'm Dejay, a Senior Operations & Systems Integrator based in the Philippines with 7+ years of full-time remote experience.I help business owners especially founders and small teams, build the syst…
Experienced leader with nearly 20 years of success in sales and customer support. Proven track record of growing startups and consistently exceeding expectations. Passionate about problem-solving and…
Let me take the hassle out of your daily workload — I’m the reliable all-around support you’ve been looking for. I'm a seasoned and resourceful Virtual Assistant with over 4 years of experience in an…
I bring a broad range of skills across customer service, technical support, operations, and team management. With over seven years in these areas, I’ve developed strong abilities in strategic planning…
I’ve been in the BPO industry for 13 years supported both billing, sales and technical accounts. 9 years ago I started my journey as a Quality Analyst which introduced me to a different side of the in…
I am an accomplished, results-driven Operations and Quality Leader with over a decade of comprehensive leadership experience within the Business Process Outsourcing (BPO) sector. My background spans s…
I am a reliable and results-driven Operations & Administrative Virtual Assistant with 4+ years of leadership experience in the BPO industry, supporting U.S.-based clients. I specialize in customer sup…
I am an experienced BPO Operations Manager with over 8 years of experience supporting various clients in Healthcare and IT space.
My name is Carlo Miguel Ramos, I bring 6 years of total work experience in customer service and warranty operations. I am open to pursuing opportunities in IT hardware, where I can leverage my skills…
I am a results-driven Operations Supervisor with over 10 years of experience in customer service, sales, strategic sourcing, and team management. I’ve led high-performing teams, managed client account…
Hello! I'm Yuri, an experienced Operations Manager and Executive Assistant with a strong background in business operations, team leadership, and executive support.I bring over 6 years of experience wo…
For the last ten years, I've immersed myself in the world of sales, coaching and training teams in B2B, B2C, and SMB sectors. My goal has always been to help them meet their targets and forge genuine,…
I help business owners build efficient operations that scale.Over the past several years, I've managed day-to-day operations for a high-volume short-term rental company, supporting a portfolio of 37+…
i have expierence as a Back office non-voice reviewer in the BPO industry, specializing in annotation quality review. My responsibilities include reviewing labeled data, verifying object categories, c…
I'm a seasoned operations leader with over 15 years of experience in the BPO industry, specializing in service operations, data management, and customer experience. I have played a key role in driving…
Senior Operations Leader with 12 years of progressive leadership experience in large-scale customer experience environments. Proven success in program launches, multi-channel operations (Phone, Chat,…
I thrive in fast-paced environments where things are always moving and evolving. Over the years, I’ve supported founders and growing teams by helping them stay organized, automate the boring stuff, an…
Operations Manager with over 8 years of experience in the BPO and insurance industries, specializing in client onboarding, operations setup, and performance reporting. Proven track record in managing…
Detail-oriented and tech-savvy Freelance Project Manager, Virtual Assistant, and Order Management Specialist with 15+ years of experience supporting businesses in streamlining operations, managing pro…
I am a senior operations leader with a track record of scaling performance across multi-unit environments, driving both top-line growth and operational excellence at scale.Currently serving as Directo…
I am a results-driven Customer Experience and Operations professional with over 10 years of experience supporting global clients in BPO and technology environments. My expertise lies in quality assura…
Seven + years helping US clients convert leads into appointments with professionalism, reliability, and consistent results.
Hi, I'm Marco G. Barrios, a 23-year-old driven and detail-oriented professional from Pasig City, Philippines. I hold a Bachelor of Science in Secondary Education, Major in Filipino, which has honed my…
Highly skilled Operations Supervisor and Customer Service Expert with extensive experience in the medical insurance industry. Proven ability to lead teams, coach employees, and optimize operational pe…
Hi! I'm Praise, an experienced administrative support and customer service professional with over 11 years of experience in the healthcare BPO industry.Throughout my career, I've supported daily opera…
Experienced Sales and Customer Service Professional with over 7 years of experience supporting international clients. Proven ability in lead generation, outbound outreach, CRM management, and customer…
General Admin Functions :1. Diary managemento Schedulingo Event managemento Video conferenceo Phone meetings2. Email management includingo sorting, prioritizing, flag reminderso drafting emails for ap…
My name is Maria Angela B. Mercurio, a 39-year-old professional based in Naga City, Philippines, with more than 10 years of experience in freelancing, business development, and purchasing. With a soli…
Strategic marketing and customer experience professional with 10+ years of success in SaaS, BPO, and tech sales. Skilled in lead generation, campaign execution, SDR performance, and enterprise-level c…
Dynamic and results-oriented Operations Supervisor with more than 15 years of progressive leadership experience across Business Process Outsourcing (BPO), customer experience, remote operations, and c…
Stop scrolling for the perfect Amazon PPC manager, I'm right here! I've been crushing it for over a year, running killer campaigns for six figure brands and diving deep into niche markets. I know how…
Are you juggling a million tasks and finding it hard to keep your head above water? You’re definitely not alone.Many entrepreneurs get caught up in the nitty-gritty of running a business and lose sigh…
Hi! I'm Roehl, an experienced business professional transitioning into the world of Virtual Assistance after more than 18 years in customer service and business operations.Throughout my career, I've m…
Hi! I am Patty and I am very ridiculously awesome person with an extensive experience as an Operations Supervisor, Data Analyst and a Quality Analyst. Currently searching for a boss who could take me…
Operations and analytics leader with extensive experience in building structured processes, supporting team performance, and driving organizational efficiency in fast-growing environments. Skilled in…
I am a highly experienced Senior Customer Success Specialist with a proven track record of helping global clients build lasting relationships with their customers. With over 3 in customer service and…
Results-driven customer service and operations professional with over 10 years of experience in team leadership, customer support, and operations management, known for delivering efficient, accurate,…
I am a reliable and detail-oriented Executive Virtual Assistant with professional experience supporting executives and business operations in both office-based and remote environments. I specialize in…
I bring over a decade of experience in the virtual services industry, with extensive expertise in recruitment, workforce staffing, training and development, and people management. Throughout my career…
Experienced Operations Leader with 9+ years in business operations and 4+ years supporting Directors and Vice Presidents through executive reporting, stakeholder coordination, business operations, and…
Operations Director with 10+ years leading remote teams of 500+ across 5 countries. Currently focused on AI-powered workflow automation - building n8n pipelines, Claude API agents, and agentic systems…
I have good English writing and speaking skills. I am flexible. I can work on shifting schedules (graveyard or day shift) and an internet savvy.I worked at Startek Iloilo as a customer service represe…
I was responsible for managing a team of customer service representatives and ensuring that service levels were met while maintaining quality standards. My key tasks included monitoring call center op…
Operations & Dispatch Management ExpertStrategic Operations Leader with 5+ years of experience. I specialize in transforming chaotic schedules into high-efficiency operations—previously maintaining a…
Experienced professional with a diverse background in property management, customer service, and healthcare administration. I have worked as a Property Listing Specialist and Booking & Reservation Spe…
Results-driven professional with experience supporting insurance and e-commerce industries. Skilled in customer relationship management, administrative support, process improvement, billing and paymen…
Service Delivery and Operations leader with over 18 years of experience across telecoms and digital services. Proven record managing multi-account portfolios, full P&L; ownership, stakeholder engageme…
I am a journalist, and I’ve been into various job positions that equipped me to grow and become an asset to career opportunities that open doors for me. But I think the most interesting about me is th…
As a skilled professional, I bring a blend of expertise and dedication to every project I undertake. With a solid foundation in Operations Management, Customer Experience, Technical Support and Sales.…
Results-driven Operations Manager and Digital Marketing Specialist with over 10 years of experience optimizing business processes, leading cross-functional teams, and executing data-driven marketing s…
If you're looking for someone who can handle the numbers, lead a team, and keep operations running without hand-holding — I'm your person.Remote professional with experience in property-level accounti…
Hi,I'm currently based in the Philippines, a graduate of Bachelor of Science in Information Technology and I've been an agent and supervisor in the industry of making outbound and receiving inbound ca…
Assigned in the overall planning of company workflow.* Human Resource - assessment of applicants and conducting interviews. Conducting contract meetings and end of the year interviews with all employe…
Hello! I'm Jemar, an experienced Virtual Assistant and customer service professional with 15+ years of experience in operations management, customer support, and remote administrative assistance.I hel…
Detail-oriented and customer-focused operations professional with 10+ years of experience in business process operations, employee support, data management, and cross-functional coordination within mu…
I am a dedicated Customer Service and Operations Specialist with over 9 years of experience supporting customers, coordinating operations, and managing administrative tasks in fast-paced environments.…
A versatile and results-driven professional with experience across education, operations, branding, and virtual assistance. Adept at managing administrative functions, optimizing workflows, and delive…
I am grateful to be given a chance to become a part of this platform where I could showcase my skills and even share them to every company I can work for in the future. I used to work as a Call Center…
Results-driven professional with over 3 years of combined experience in guest support and property management, including 2+ years as a Senior Case Manager at Airbnb and 1+ year managing 40+ properties…
Customer-focused professional with 15+ years in the BPO industry, including extensive experience in quality assurance and team leadership. Proven ability to drive client satisfaction, optimize process…
ABOUT MEExperienced business leader with over 14 years of success in the outsourcing industry, specializing in healthcare support and virtual staffing solutions for international clients. As the found…
Administrative and Executive Support, Operations Coordination, Project Coordination, Market Research, Talent Sourcing, Lead Generation, Data Entry and Database Management
I am an MBA undergraduate with a strong background on customer service, banking and finance, project management, social media, and marketing. I also do some content creation, client campaigns for sale…
Hi, I'm Darwin! I'm a seasoned professional with over 8 years of experience in client relations, account management, and education. I specialize in building strong partnerships and delivering exceptio…
Operations Manager | Project Coordinator | Executive Support | Process ImprovementResults-driven Operations Manager with experience in operations, project coordination, administrative support, custome…
With over five years of experience in digital marketing, I have honed my expertise in operations and project management. My specialization lies in managing teams across a range of digital marketing fu…
Hello! Welcome to my profile! I'm Bettina, an experienced Project Director with over a decade of success in managing and scaling complex projects, I’m excited to apply for the Project Director role at…
• Skilled in searching and verifying contact information of prospected leads • Versed in various contact hunting techniques and technologies. • Responsible for initiating email negotiations with pr…
E-commerce specialist with 7+ years of experience in customer support, operations, and team management. I've handled high-volume DTC brands, solved problems fast, and kept customer experience smooth a…
With over 10 years of experience in Service Management, operations, and client-facing support across global enterprises, I bring a strong track record in delivering high-performing, ITIL-aligned servi…
I have over 5 years of experience working in customer support, operations, and sales. I’ve handled calls, emails, and chats, supported daily operations, and worked in fast-paced environments where mee…
Detail-oriented Virtual Assistant with over four years of experience in back-office operations, case management, and customer support across logistics, insurance, and telecommunications. Known for han…
Over several years of professional experience in contact center setting, from BPO to Customer Service. Motivated, tech-savvy with leadership experience, quality, billing, and sales. Familiar with vari…
Proficient in Microsoft Excel and word
I’ve spent the last 15 years in the BPO industry, growing from a customer support representative to an Operations Manager. Along the way, I’ve had the opportunity to lead teams, work closely with clie…
I am a well-rounded Virtual Assistant, Social Media Manager and CAD Operator. I'm good at analyzing data and improving processes and Ihave 4 years of experience as Virtual Assistant.Here’s what I can…
I am a results-driven Customer Service Professional with over 10 years of experience in customer relationship management and operations leadership. Skilled in analyzing key performance indicators such…
As a seasoned professional with a diverse background in operations and project management, customer service, and team leadership and management, I bring a unique blend of skills and expertise to drive…
no skill summary
Hi I'm John , has a professional background experience with POS Service Desk/Technical Support/IT Helpdesk for almost 10 years. I would like to upskill with regards of IT Infrastructure. I'm looking f…
I describe myself as an Experienced and Self motivated manager. I bring forth 9 years of total BPO experience partnering with companies such as Amazon and Newell Brands.I have a proven track record in…
Hi, I’m Riza. I have 14+ years of experience in US Health Insurance BPO industry and 3+ years in freelance support.Experience Highlights- Service Delivery Ops Analyst, BPO (2006–2020) – Led teams, cre…
Proficient in coordinating with cross-functional teams including Finance, Risk, Tax, Business Development, Creative, Social Media, and Operations to ensure seamless campaign execution and operational…
Reliable and detail-oriented Administrative Support Professional with expertise in hospital administration, records management, data encoding, and IT support. Known for strong organizational skills, p…
I seel challenging experiences covering project management including developing,implementing and supporting fast growing start ups. A fast and eager learner. Enthusiastic individual with superior skil…
Data-driven and people-centric Operations Leader and Quality Assurance Specialist with over 9 years of proven success in high-pressure contact center environments. Expert in process optimization, work…
Experienced Operations Manager with over 3 years of leadership experience in customer sales and team management. Proven track record of managing large-scale operations, successfully supervising 5 team…
Versatile and results-driven Administrative and Operations Leader with over 6 years of progressive experience in high-volume, performance-driven environments within the BPO and shared services industr…
I have over 11 years of experience in customer support, chat operations, and team leadership. I'm comfortable working remotely, handling multiple conversations, following guidelines, and communicating…
Versatile Operations, Healthcare Back Office, HR, and Customer Experience professional with 4+ years of experience driving performance across healthcare operations, insurance customer service, HR admi…
Healthcare Account Expertise• From Customer Service Representative to Assistant Manager, I've conquered every level of the healthcare account world, gaining a treasure trove of experience and expertis…
I'm a client success and account management professional with 20+ years of experience making sure complex service relationships run smoothly. I've led operations at scale — coordinating delivery teams…
Customer Service Representative with 2 years healthcare experience | Empathetic, detail-oriented, and HIPAA-compliant | Committed to delivering excellent member support
I have 8+ years of experience in AI data annotation, finance, administration, and team leadership. I specialize in image, video, and text annotation, accounts receivable/payable, invoicing, and custom…
I am a dedicated Virtual Assistant with over 7 years of professional experience in customer service, escalation handling, and administrative support. I have supported global clients such as Verizon (v…
I am an experienced Operations Manager and Professional Writer with a proven track record of helping businesses streamline processes, improve team performance, and deliver clear, engaging communicatio…
I help businesses turn raw data into clear insights that drive smarter decisions and real growth.With a strong background in data analytics and operations, I specialize in building dashboards, automat…
I am currently working as an Operations Manager for a recruitment firm doing local hiring in the APAC Region mostly in the Philippines. I have been in this industry since 2017, around 7 years, 3 years…
Empowering founders and businesses through managed admin & customer service support. We handle the operations; you handle the growth.PH-based | Managed Agencyhttps://linktr.ee/adminiserve
I am a results-driven professional with 10 years of experience in customer service, cold calling, and account management. My career includes working as a Team Manager in the BPO industry, where I led…
I'm an Operations Manager with over 10 years of experience helping founders and leadership teams build scalable operations, improve workflows, and lead high-performing remote teams. My background span…
I have 13 years of experience related to Inbound/Outbound Customer Service, Team Lead, Project Manager and back office with industries such as Call Center/BPO.I have years of experience as an Acquisit…
I have been in customer-facing roles since 2017, with experience across sales, customer service, property management, and accounting. My background includes handling sales accounts, order entry, and h…
I am a motivated and reliable individual who is eager to work and learn. I am willing to take on new challenges, adapt quickly, and give my best effort in every task. I value teamwork, responsibility,…
A goal-oriented person with 4+ years experience in a leadership role and 7 years on media review. I can say I have a strong work ethics and passion when working to get the task done. If you’re looking…
Worked in the bpo industry for more than 19years now. I am flexible, efficient and can work with minimal supervision. I have handled multiple accounts, but all focuses on Telco and Sales Account
Project Manager and Virtual Assistant with 10+ years of experience in project coordination, customer service operations, administrative support, training, and remote client communication. Skilled in m…
I am a Customer Service Leader, Virtual Assistant, and Lead Generation Specialist with 9+ years of experience in the BPO industry and a proven track record in team leadership, operations management, a…
Detail-oriented and reliable Virtual Assistant with strong organizational, communication, and time management skills. Quick to learn new tools, adaptable to different tasks, and committed to deliverin…
Here's a list of strengths that I possess to be successful in the roles that I'll work on:o Good communication skills - Oral and Written communicationo 9 years of Call Center experience working under…
I am a hardworking and well rounded person.
If your customer support is taking too much of your time, generating avoidable disputes, or creating frustration for your customers, I can help.I bring more than 20 years of experience across Customer…
Aching for a break? Take a well-deserved R’n’R and let me do the heavy lifting. Let me take the lead in managing your growing business.Over the last 10 years, I've helped and managed several founders…
Dedicated healthcare professional with over 6 years of experience in customer service and administrative support within medical settings. Proven ability to manage high volumes of inbound calls and coo…
A highly skilled Virtual Assistant with a robust background encompassing 10 years of combined experience in customer service and operations management, alongside over 5 years specializing as a general…
With over 12 years of experience in the BPO industry, including 6 years as a Team Lead, I have honed my skills in managing high-performing teams and working directly with U.S.-based clients to deliver…
Experienced customer support and team leader with over nine years of success in customer service, quality assurance, and technical troubleshooting. I specialize in leading high-performing teams, optim…
I am an experienced Operations Manager with over 10 years of success leading high-performing teams in remote environments. My career has been defined by a passion for team development, performance man…
Currently founded, and contributing as an Automation Specialist at MAVTech, focusing on creating efficient systems that enhance workflows and streamline operations. With a passion for leveraging AI an…
Hi! I started my career with 4 years in customer service, where I learned how to communicate with people, solve problems, and stay calm under pressure. I was then promoted to Operations Manager in a B…
I bring a solid foundation in business development and management, with experience in nurturing startups and driving them toward sustainable growth. My comprehensive approach to management integrates…
An experienced Operations Team Leader with over 3 years of experience in customer service and process improvement. I help businesses optimize their workflows and manage high-performing teams so they c…
As an experienced professional working in the field of online casino fraud prevention, I am dedicated to maintaining the integrity and security of the online gambling industry. My profile description…
Dynamic and detail-oriented professional with proven experience as an Executive Assistant and Admin Assistant, supporting high-level operations, scheduling, documentation, and team coordination. D…
I am an individual intent on learning and acquiring new skills. As of now, I have stacked up on a number of skills in the following areas:- Recruitment- Human Resource- Virtual Admin - Calendar Manage…
Dynamic and results-driven Digital Marketing Operations Manager with over a decade of experience in leading and executing digital marketing strategies. Proven track record of driving successful market…
Detail oriented professional with 10 years of experience in the BPO industry. Known for building strong relationships with subordinates, colleagues, and clients ensuring effective communication and co…
Assisting customers who has sensitive accounts - near to cancellation and closing account. Upselling and keeping their account from cancelling is the main task of the job.
I've been in the BPO industry for 3years and working as workforce scheduler for a years
I’m Rommel Perez, a results-driven and detail-oriented Virtual Assistant with a strong background in supporting businesses and teams through exceptional organization, communication, and client-focuse…
Many business owners reach a point where they can no longer do everything themselves.Calendar chaos. Endless inbox messages. Processes that only exist inside their head.That’s where I come in.I’m Pedr…
I am a detail-oriented professional with experience in quality assurance, business operations, administration, user acceptance testing, data management and facilities management. Skilled in monitoring…
Strategic Operations Manager & Executive Virtual Assistant with over 14 years of professional experience in the BPO sector. I offer a proven track record of maximizing productivity through data-driven…
14 years experience in BPO mostly in health services eg claims testing, localisation.
A Proactive Team Manager with 8 years of experience in the effective, efficient management of diverse people. Continuously updating team on latest guidelines, ensuring exceptional performance to best…
I am a Virtual Assistant with strong organizational and customer service skills abilities, I'm also goal oriented. Eager to boost sales by offering top-notch virtual help. I have an excellent detail-o…
I am a aspiring virtual assistant and a recent college graduate with 4 months of practical experience in the BPO industry. This unique combination of academic discipline and corporate training has equ…
Operations Manager | Healthcare & Sales Ops Specialist - Results-driven Operations Manager with nearly 13 years of continuous growth within a single organization. I built my career from the ground up,…
Professional Summary Strategic and execution-focused Operations Manager with 15+ years of experience bridging Finance, Automation, AI, and ERP across global markets. Renowned for designing bulletproo…
I am a premium Executive Assistant and Operations Specialist with 10 years of experience helping CEOs, founders, and high-growth companies streamline their daily workflows and scale their business.…
Operations Expert, Supply Chain, Logistics, Order Fulfillment, Inventory and Forecasting, Vendor Management, Sourcing, 3PL, PPC, SEOMarketplaces -US, UK, EU & AUAmazon Seller Central, Amazon Vendor Ce…
Results-driven and customer-centric Customer Service Manager with a proven track record of leading high-performing teams and delivering exceptional customer experiences. Skilled in developing service…
Operations & Program Management Leader | Lean Six Sigma Green Belt | Project Management | Customer Experience | Vendor Management | Process Improvement | Team Leadership | Business Operations| Custome…
Operations & Property Management | Real Estate | Leadership | Legal | Customer & Client Support | Property Management
Communication and Interpersonal Skills Operations Support Leadership and Management Training and Coaching Project Management Process Improvement Research and Analysis Creative Ability Graphic…
Hi, I’m Jessica. I am a Customer Service Representative with nearly 3 years of experience in customer support and client communication.I currently handle inbound customer inquiries for the Uber accoun…
I used to work as a customer service representative, and I possess a wide range of skills that, in my opinion, can assist you manage your tasks.Active listening, Problem Solving, Good Communication, E…
Licensed Nurse with experience in healthcare operations, patient support, customer service, and team management.I have worked in fast-paced healthcare and operations environments supporting patients,…
As an experienced industrial engineer with a passion for efficiency and optimization, I am dedicated to providing virtual assistance and management services to businesses in various industries. With m…
Hi there! I am a highly analytical and detail-oriented Operations and Data Processing Analyst with nearly a decade of experience managing high-volume data, coordinating logistics, and streamlining bac…
Systems and Standards Project Manager - InforSoftware Asset Management Operations Manager - Accenture InternalApplication/Cloud Support Operations Manager - Microsoft 365 Business Assist - AccentureAp…
Hardworking Customer Service and Support Specialist with experience in retail order taking, food delivery support, financial accounts, and recruitment assistance. Skilled in handling calls, chats, and…
Hire me if you need an exceptional leader and manager who can deliver outstanding, data-driven results through effective collaboration, even under pressure.Below are my characteristics and skills:1. V…
Frontline support for customers, handling inquiries, resolving complaints, and ensuring a positive experience with the company’s products or services. I am maintaining customer satisfaction, loyalty,…
Customer service and operations professional with 12 years of experience in call center, lead generation, and impound operations. Skilled in phone support, customer issue resolution, quality assurance…
I have been in the Training industry for more than 7 years now. My most recent employment was with Foundever as their Learning Specialist Lead. However, I have also been with Concentrix, JP Morgan, EC…
I specialize in transforming complex, manual operations into structured, scalable systems—and equipping teams to execute them with consistency and confidence.With experience spanning operations coordi…
I am a results-driven Operations Manager and Project Manager with over 8 years of experience supporting international clients through executive-level assistance, business operations management, and fi…
Executive SummaryI help businesses grow by connecting marketing analytics, lead generation, operational systems, and data-driven decision-making into one clear strategy.My role goes beyond completing…
Virtual Assistant and Customer Support professional with over a decade of experience in corporate and remote environments. With extensive experience working with international clients (US, Europe, and…
Proactive and detail-oriented operations professional with 8+ years of experience supporting leadership, managing workflows, and optimizing remote operations. Skilled in calendar management, stakehold…
A motivated and personable Marketing Management and Business Economics graduate with provencommunication skills to help establish quick and long lasting relationships with customers and assist indevel…
For more than 20 years, I've helped businesses grow through business development, key account management, and long-term client relationships. I've worked with clients in the U.S. market across the BPO…
Communication Skills both verbal and written English Communication Self Knowledge on Google docs and Google spread sheets, Customer Service expert Comprehension Skills Multi Tasking Telemarketer…
My name is Lourence I have 8 years of experience as a graphic artist, 2d animation, and an additional 5 years in back office and IT consulting. I believe my skills and background would be a valuable a…
I am a Business Administration graduate with 12 years of experience in BPO and 6 years in the e-commerce industry.I have a broad experience in managing a business remotely and onsite. I have been assi…
Admin Assistant with 6+ years of experience and working remotely since 2020, supporting clients across Australia, USA, New Zealand, Canada, and UK. Experienced in CRM management, email and inbox manag…
Fractional COO Specializing in Building Operational Frameworks for Startups to reach at least $50K/Month Revenue | DGScale Co-Founder | Creative Director | Self-Development Advocate
Need someone who can run your operations so you can focus on growing your business? I can help.I’m an Operations and Online Business Manager with 15+ years of experience helping businesses streamline…
Proactive and client-focused Virtual Assistant with hands-on experience in recruitment, training, onboarding, and operational support, complemented by a leadership background as a former Operations…
Quality Supervisor. Real Estate VA. Admin VA.
Hi I'm Clint a aspiring Virtual Assistant i have background in BPO Im a Admin staff in the past may role is to give a job or schedule a job technicians in AUS and i have experience in Work force Real…
I have more than 2 years of experience working as a virtual operations analyst in a property management company, More than 2 years of experience working in customer support for a food delivery account…
An experienced and multi-awarded Shared Services Manager with over 15 years of experience working in the Tech and Sales industry. Comprehensive experience in managing Software and Hardware/Infrastruct…
I am Erra Carvantes, a 25-year-old Bachelor of Education graduate majoring in English, now pursuing opportunities as a Virtual Assistant. I bring a strong foundation in communication, organization, an…
Well-seasoned Operations Manager with over 15 years of distinguished service at TTEC. Expert in balancing operational efficiency with Sales KPI delivery, retention strategies, and technical support le…
Most businesses don't stall because of a bad product or a weak team. They stall because nobody owns the operations.Hi, I'm Marelen. I've spent 17 years working every level of operations from frontline…
I am a Team Leader passionate about building successful, high-performing teams and driving operational excellence. With over 16 years of professional experience, I thrive on leading people, managing p…
Optimizing Ops | Empowering Teams | Scaling with Systems
I help creators and businesses edit YouTube videos and turn them into high-retention short-form content for platforms like TikTok, Instagram Reels, and YouTube Shorts.I focus on:- Clean, engaging long…
Profile Description: Dynamic and results-driven Operations Manager with over 11 years of extensive experience in the BPO industry, specialising in healthcare operations. Proven expertise in managin…
Results-driven operations professional with extensive experience leading customer service, technical support, and business operations teams within fast-paced BPO environments. Throughout my career, I…
Seasoned Operations Manager and talented leader with more than a decade of experience in operations applying exceptional planning and problem-solving abilities toward enhancing business plans and d…
A team lead supervising multiple medical campaigns for a BPO company. Ensures that handled agents are passing their KPIs. Generates reports of the real time performance of the campaigns.An independent…
I am an Operations and Leadership Professional with over 7 years of experience supporting business operations, executive leadership, performance management, and process improvement within global organ…
After 16+ years of success in the fast-paced BPO industry—including 11 years in dedicated leadership and team management roles—I am now bringing my corporate-level operations expertise directly to bus…
I help CEOs and Agency Owners ensure day-to-day operations run smoothly and efficiently behind the scenes, enabling you to concentrate on scaling your business.- Project Management- Operations Managem…
Focused motivator seeking an opportunity with your company to inspire creativity and promote productivity. Continuous process improvement and team enhancement, skills assessment and gap analysis, and…
I worked at a company as an operations supervisor for a team of 12-15 people. I made sure these people have passing KPI's monthly ensuring an good trend weekly. I did admin tasks using Microsoft tools…
I am an Operations Team Leader with more than eight years of experience leading high-performing customer support and business operations teams. Throughout my career, I have focused on improving operat…
As a Senior Operations Manager in a BPO, my skills include strategic planning, team leadership, performance optimization, process improvement, and stakeholder management. I aim to be known as a dedica…
I have six years of job experience with several roles and responsibilities: Customer Sales Representative, Quality Analyst, Account or Billing Expert, Technical Expert, and recently Operations Supervi…
I’m an operations and automation professional who loves building systems that make work smarter, faster, and more reliable. Over the years, I’ve streamlined lead management, payroll, KPI reporting, CR…
4 years in the BPO industry, gaining strong experience in various KPIs and service level management to meet the business needs.Possess keen attention to detail, identifying patterns in data as we need…
I am a Senior Support Engineer with over 14 years of experience in IT support, systems administration, and managed services (MSP), providing advanced technical support for enterprise environments. I s…
Results-driven Sales Account Executive with 10+ years of experience in B2B sales, business development, account management, customer acquisition, and operational leadership. Proven track record managi…
Experienced Team Lead with a background as a Sales Development Representative, Telemarketer, and Lead Generation specialist. Proven track record of driving revenue growth through strategic prospecting…
I help business owners stay organized by handling scheduling, inbox management, reporting, customer support, and day-to-day admin tasks so they can focus on growing their business.I have 4+ years of e…
15 Years of experience in an internationally-known BPO company with background on Training and Quality, and Operations.
Experienced Executive Assistant, Operations Coordinator, and Virtual Assistant with over 7 years of experience supporting Australian, US, and UK-based businesses. Skilled in executive support, custome…
Years of experience in BPO industry - 15 years. Been handling different accounts and program, now I work as an assistant manager in BPO, I am looking for a permanent WFH job for my son. I am very e…
I enjoy working with data and have extensive experience gathering, analyzing, validating, and maintaining accurate information to generate actionable insights and support sound business decisions.…
With a strong foundation in customer service and quality assurance from the BPO industry, I bring excellent communication, attention to detail, and problem-solving skills. As a former CSR, I developed…
Motivated and detail-oriented professional with a strong background in BPO customer support, specializing in email, phone, and chat assistance.Experienced in handling administrative tasks such as docu…
Your search STOPS here ------- with ME.A Certified Medical Coder, Claims Auditor, AR Specialist, Biller, and Customer Service Representative with over 9 years of experience in US healthcare environmen…
Greetings!My name is Ronnel Abrea, passionate and dedicated professional specializing in medical billing. Over the course of my more than 7 years in the BPO industry, I have developed various skills s…
Experienced professional specializing in Global Service Desk operations. Proven track record in technical support and help desk management across diverse industries such as Mining, Infrastructure, Eng…
With 5+ years in the BPO industry, I’ve excelled in roles like Healthcare Operations Associate, Customer Service Representative, Technical Support Specialist, and Collections Advisor. I specialize in…
I'm an operations and people professional with 7+ years of experience spanning HR management, executive support, project management, and end-to-end operations. I hold a Master of Business Administrati…
I'm a fast learner and flexible to sudden changes within the company. With years of experience in the Virtual Assistance industry and the BPO industry, I've learned how to finish my job with minimal t…
I am a Customer Support Operations Leader with 9+ years of experience in SaaS and telecommunications, specializing in team performance, customer satisfaction, and operational efficiency.I most recentl…
A detail-oriented and tech-savvy professional with a strong background in customer service and virtual assistance. I have over three years of experience in the BPO industry, primarily supporting telec…
Quality Analyst:In my role as a Quality Analyst, I have honed my skills in evaluating and maintaining quality assurance protocols. I have a proven track record of identifying areas for process enhance…
I’m a detail-oriented, proactive, and reliable virtual assistant with solid experience in customer service, data entry, and administrative support. My strength lies in my ability to deliver accurate,…
Ninez has a postgraduate degree in the sciences and education. She has been continuously learning new skills in interconnected industries. From her training in obtaining her academic degrees, she is a…
Hi, my name is Gara! I am a very analytic and thorough person with 20 years of experience in the medical industry. I bring with me a wealth of knowledge and expertise in medical editing, medical recor…
I am a dedicated and detail-oriented professional with over 13 years of experience in the BPO industry, including more than 6 years as a Team Leader. Throughout my career, I have developed strong skil…
I'm a QuickBooks Online-certified bookkeeper available for part-time, remote work. I help small businesses with day-to-day bookkeeping tasks including transaction categorization, bank reconciliation,…
Hi, I am your virtual assistant, always ready to do a job that is assigned to me, and ready to make your life simpler.I am easy to interact with; chat with me like a friend, ask questions, or share ta…
Highly skilled and results-driven professional with a passion for delivering top-quality work.I specialize in creating tailored solutions that help clients grow, save time, and achieve their goals—whi…
• Over 20+ years in the Business Process Outsourcing (BPO) industry• Experienced in setting up company in the Philippines (incorporation) and working with start-up companies• Worked with Clients/Busin…
Dedicated and results-driven professional with 1 year and 9 months of experience in the BPO industry as a Customer Service Representative and Sales Associate. Skilled in handling customer inquiries, r…
Experienced Technical Operations Specialist with a strong background in cloud technologies, technical support, and quality assurance across a variety of industries, including eSports, retail, and IT s…
I'm a highly experienced Operations and Client Success Manager with over 17 years in the BPO and customer operations space, having led teams and programs for Fortune 500 companies including T-Mobile,…
Professional Highlights:BPO Industry Expertise: Progressive career growth from Supervisor to Operations Manager, and Client Relations Manager in the BPO sector.Strategic HR Management: Recruited, trai…
I concluded an 11-year tenure as an Operations Manager at a BPO, overseeing three Lines of Business and managing over 200 employees. I have also experience as an Omboarding Manager and Talent Acquisit…
With over seven years of experience in the outsourcing and executive support industries, I specialize in optimizing executive productivity and driving operational success. As an Executive Partner, I m…
Key SkillsProject ManagementSales & Business DevelopmentCustomer Service & Client RelationsAdministrative Support & SchedulingStrategic Planning & Process OptimizationTeam Leadership & CoachingPerform…
I am excellent at handling people effectively, especially in recruitment industry that I acquire from Concentrix Davao, which requires a unique blend of empathy, communication, and problem-solving ski…
As an enthusiastic and detail-oriented individual, I am eager to launch my career with a strong organizational aptitude, excellent time management skills, and a passion for learning. I aim to develop…
Hi, I’m Arlyn. I am an Operations Leader and Senior Project Coordinator with over 10 years of progressive experience specializing in team leadership, process optimization, and data-driven performance…
I am a hardworking and responsible person with the knowledge and skills that can contribute to your company’s success. I am a fast learner and result-oriented with passion and dedication to everything…
I am an experienced operations and administrative professional with over 9 years of experience supporting executives, managing teams, and handling day-to-day business operations in both corporate and…
Operations and Project Coordination professional with 8+ years of experience supporting global teams across EY,CGI, and IBM. Specialized in stakeholder coordination, onboarding, compliance, process im…
A dedicated and results-driven professional with a Bachelor of Secondary Education from the University of Saint Anthony and extensive experience in team leadership, operational management, and custome…
Managed programs, business process outsourcing
Seasoned marketer-turned-operations-manager with a proven track record in the tech and service industries since 2015. Adept in CRM administration, customer support, people management, project manage…
Results-driven BPO sales agent with almost 1 year of experience in high-volume contact centers. Proven expertise in maintaining top-tier KPI metrics, including AHT, CSAT, and QA scores. Possesses a de…
Experienced Virtual Assistant and Customer Support professional with a background in the Australian car rental industry, operations, workforce management, and quality assurance. I specialize in provid…
Registered Nurse with over 10 years of progressive experience in Utilization Management, Preservice Review, and Clinical Quality Compliance across Medicare Part D pharmacy benefits and clinical precer…
• Executive calendar and email management• Microsoft Office and Google Workspace proficiency• Administrative, communication, and team support• Outbound calling and customer service excellence• Canva d…
I've been in bpo industry for almost 7 years, aspiring VA, knowledge in Calendar management, Data entry
A highly accomplished professional with 15 years of diverse experience across Sales, E-commerce, Lead Generation, Travel and Tourism, Law Firms, Solar Design and Engineering, Real Estate, Recruitment…
Most VAs will tell you what they can do. I will show you what I have already done.Before I ever called myself a Virtual Assistant, I was the person a global company trusted to keep 18 people performin…
I am a certified TESOL (Teaching English to Speakers of Other Languages) Teacher from the TTC Academy here in the Philippines and affiliate of the Academy of Teaching and Training in Ontario, Canada.…
Excellence-driven, results-oriented, high-energy professional with years of extensive experience in Global Talent Acquisition Supply Chain Leadership, Client/Customer Sales Delivery, Operations Manage…
Hi! I’m Michel, a dependable and detail-oriented Virtual Assistant with over 4 years of experience supporting U.S.-based clients in customer service, technical support, and administrative operations.I…
Management skill Creative Designing Customer service Email and calendar management Computer Proficiency Oriented in Microsoft Office and other applications such as: ØMicrosoft Office Word ØMic…
Certified Lean Six Sigma Yellow Belt and accomplished operations leader with 10 years of experience, including over 7 years in management roles at Manulife, a leading global financial services company…
Versatile Operations and Customer Support professional with 10+ years of combined experience in call center operations, logistics coordination, production supervision, airport operations, and customer…
I have experience in customer service and administrative tasks, where I handle customer inquiries, resolve concerns, and ensure a positive customer experience. I am skilled in managing data, organizin…
