Knowledgeable about communicating with stakeholders and documenting projects,competent in keeping thorough project logs, tracking progression, and ensuring compliance toservice-level agreements. Adept…
Experienced and detail-oriented Virtual Assistant, Administrative Support, and Technical Support Specialist with 10+ years of experience supporting Australian and US clients in fast-paced remote envir…
Detail-oriented and tech-savvy Virtual Assistant with a strong foundation in IT Service Desk support. Experienced in providing remote administrative, technical, and customer support services. Adept at…
Results-driven Business Analyst with 4+ years of experience in business transformation, system implementation, and process improvement. Skilled in requirements analysis, stakeholder collaboration, and…
An IT professional with more than six years ofexperience, seeking to utilize strong troubleshootingskills and hands-on expertise in IT operations anduser support within a dynamic, growth-orientedenvir…
Experienced Application Systems Engineer with 3 years of expertise in Azure cloud infrastructure management, including VM setup, security hardening and monitoring
Welcome to my profileI'm a Client Onboarding Analyst dedicated to ensuring seamless transitions and exceptional service for our clients. With a client-centric approach and a detail-oriented mindset, I…
Data Operations Specialist with hands-on experience in handling extensive data, system support, and process optimization across global business environments. Skilled in data analysis, root-cause ident…
Versatile IT Professional with a strong background in ITSM (IT Service Management). About 7 years ofexperience specialized in Level 2 Technical Support, managing complex incident resolution andservice…
I am a dependable and meticulous virtual assistant with a wealth of experience in project management, executive support, and administrative tasks for remote, international teams. I have managed calend…
I have extensive experience, with 2 years and 6 months in inbound technical and customer support, having worked for a leading telecommunications company in Australia and a previous role at a physical…
I’m a Service Desk Analyst for 4+ years with hands-on experience in ServiceNow, Jira, and Atlassian tools, supporting day-to-day IT operations. I’ve also built websites using HTML, CSS, JavaScript, an…
Tech-savvy and detail-oriented professional with 3+ years of experience in application support and automation. Quick to learn, adaptable, and eager to take on new challenges. Ready to grow into a Vir…
IT Support with more than 5 years of experience in troubleshooting and installations of various software application and drivers and providing solution to end users, equipped with skills in problem so…
Results-driven General Virtual Assistant with 10+ years of experience supporting business operations, administrative workflows, technical support, and cross-functional coordination within enterprise e…
Legal Data Entry Specialist with experience managing QME panels and ensuring compliance, accuracy, and counsel communication. Also skilled in Customer Service and Technical Support, with a strong back…
A teacher, taught junior high school students foralmost a year.A tutor, been teaching one-on-one sessions with students, both local and foreign.An IT Service Desk Analyst, has experience for two years…
Hello! I'm an enthusiastic and detail-oriented individual seeking part-time work in data entry or other tech-related tasks that are easy to learn. I have a strong interest in technology and am eager t…
IT Specialist with 8+ years of hands-on experience in enterprise systems support, network infrastructure, and database management. In recent years, has expanded into Data Analytics self-developing Pyt…
Results-driven professional with experience in IT support, customer service, and education. Skilled in troubleshooting, account management, and incident resolution with a focus on efficiency. Strong c…
I help businesses and remote teams resolve technical issues, manage support tickets, and maintain smooth day-to-day IT operations. With over 2+ years of experience in technical support and customer se…
I bring a comprehensive set of technical and customer service skills honed over years of experience in IT support and service desk roles. My ability to troubleshoot and resolve diverse technical issue…
I have the skills of a Tech support and Customer service support.
Technical Support Specialist with experience in customer support, troubleshooting, ticket management, and system coordination using tools like Zendesk, Jira, and Confluence. Skilled in resolving techn…
- Service Desk - IT Analyst - Remote assistance to end users- Microsoft Office 0365 apps- Azure Workspace- Intune and Microsoft Endpoint - Zscaler VPN/Firewall- Mobility apps IOS/Android devices - CRM…
Hi! My Name is Lester Lee Lameg.I have more than 9 years of call center experience and I can definitely work with minimal supervision. I do have a strong knowledge with Microsoft Office applications (…
MSP System Engineer
A highly skilled and dynamic Network Specialist with 10 years of experience managing and overseeing optimal network services for enterprise organizations. Proven expertise in enterprise network design…
As a Senior Technical Process Executive, I am a seasoned professional with a proven track record in overseeing and optimizing technical processes to ensure efficiency, accuracy, and excellent service…
I am an experienced IT professional specializing in automated system support and recovery documentation. I excel in monitoring mission-critical processes, and managing command-line utilities and file…
Results-driven professional with 5 years of experience in administrative support, operations coordination, and client communication across remote and fast-paced environments. Skilled in managing sched…
I am an Information Technology Consultant that is willing to learn new things from different career paths in order to build more knowledge, self-confidence and a much better positive attitude. For me…
As an experienced Internal IT Specialist, I take pride in managing multiple SaaS platforms and efficiently addressing support tickets. I excel in providing remote access assistance to users facing tec…
Dedicated Technical Support Specialist with 3 years of experience providing effective solutions and excellent service. Combines strong customer service expertise with solid technical knowledge to reso…
I am currently working as an SME where I handled admin tasks and resolved complicated cases or escalations. In relation to this, I also handle Quality call monitoring, make sure that the agent follows…
L3 Desktop Support TechnicianFull-timeNov 2019 - Present · 6 yrs 8 mosOn-site• Promoted to L3 Desktop Support Technician and assigned as sub-team leader for the Site IT team • Promoted as an IT Liaiso…
I am a results-driven professional with a background in IT, content creation, and education. I hold a Bachelor of Science in Information Technology from Central Mindanao University and have strong tec…
IT Support Specialist with almost 4 years of experience supporting users in fast-paced enterprise and IT shared services environments. Experienced in troubleshooting Microsoft 365, endpoint, access, a…
Strategic, solutions-focused Workday Consultant with 8 years of HRIS experience delivering global Workday implementations and integrations across. Proven ability to lead end-to-end projects, drive…
Logistics and Technical Operations Specialist with 15+ years of experience in logistics operations, freight coordination, procurement, IT support, network administration, and service desk operations.…
With a solid foundation of over 9 years in customer service, combined with extensive experience as a virtual assistant and human resources assistant, I bring a unique blend of skills to the table. My…
Looking for part-time or contractual VA work
IT professional with more than 8 years of experience in the industry. Worked in different areas of software engineering, development, automation, testing, and support.
• Graduated BS in Information Technology with 9+ years of experience in IT field including 9+ years in level 1 & 2 IT helpdesk and technical support role.• Deep Knowledge and Expertise with:?? Technic…
SAP-certified professional with a strong foundation in ERP operations, business process analysis, and continuous improvement. Experienced in supporting Order-to-Cash (OTC) processes, resolving complex…
• High proficiency in the Microsoft Office application ( Word, Excel, PowerPoint) • PHP, HTML 5, JQUERY, Javascript, CSS?Codeigniter, Laravel and Cpanel MySQL • Wordpress Customization • MySQL Data…
I am an IT Support and Systems Specialist with over 20 years of hands-on experience handling enterprise-level technical infrastructure and client-facing support. I specialize in managing technical fir…
I’m a dedicated IT professional with over 8 years of hands-on experience in technical support, user training, and service desk operations. Currently, I’m working as an ITService Desk Trainer at Optum…
Hi! I’m Jan Kevin, a reliable and hardworking Virtual Assistant from the Philippines with strong communication skills and a passion for delivering high-quality work.I specialize in customer support, e…
Hi! This is Ronald Balisi, but you can call me Tash, and I'm an artistic individual that has a strong love for singing, music, fashion in the beauty industry. I enjoy sharing my passion for beauty and…
Experienced Business Analytics and Project Management professional with 10+ years of expertise in reporting, data analysis, dashboard creation, ServiceNow, Smartsheet, and operational support. I speci…
I am a Bookkeeping Virtual Assistant with 3 years of experience in Accounts Payable and invoice processing, supporting multinational companies. I also hold bookkeeping certifications, giving me a soli…
Understand the business landscape and the changing needs of the business.I communicate with the top stakeholders in the organization to analyze business requirements, processes, and information system…
(MSP) I.T
As a Security Delivery Associate specializing in Identity and Access Management (IAM), I focus on provisioning, managing, and securing user accounts across enterprise systems. My responsibilities incl…
Skilled in implementing, and maintaining secure access control systems to safeguard organizational data and ensure compliance with industry standards.Adept at collaborating with cross-functional teams…
Looking for a part-time where my technical skills fit.
Versatile and detail-oriented professional with expertise in IT Security, Internal Audit, Data Analytics, and Business Intelligence. Known for delivering high-quality risk assessments, audit solutions…
Quality-focused QA Tester with with expertise in manual testing, mobiletesting using Android and iOS, bug tracking, functional testing and UI/UXvalidation. Skilled in creating and executing test cases…
Passionate Service Desk Agent dedicated to delivering top-notch IT support. Enthusiastic learner that seeks for a role that values curiosity and embraces continues growth. For me the love for learning…
I am an experienced Service Desk Engineer and Senior Analyst with a strong background in troubleshooting, incident management, and end-user support across enterprise environments. I take pride in deli…
Dedicated IT Support professional with over 7 years of experience in Technical Support, IT Service Desk, troubleshooting, customer service, CRM tools, and website management. Skilled in assisting user…
Hi, I’m Leahnie.I have over 7 years of experience in customer service and technical support, handling email inquiries, troubleshooting issues, and maintaining accurate records. I’ve worked with both T…
IT Service Desk Analyst with nearly 2 years of experience in IT support and help desk operations. Skilled in ServiceNow ticketing system, incident management, incident resolution, and user support. Ex…
Resume: https://docs.google.com/document/d/1FcpV2FH1pU7yuTzaF4dqOFfY05vprtBZV9cqESiVTlA/edit?usp=sharingService Dispatcher/VA - 2 year of experienceHVAC DispatcherLocksmith DispatcherPlumbing Dispatch…
I have over 3 years of experience working as an IT Service Desk professional in an MSP environment, supporting users and maintaining smooth IT operations across multiple organizations. I specialize in…
I am a Technical Product Support Analyst with over 7 years of experience supporting enterprise ERP and cloud-based applications. My expertise includes customer support, incident management, troublesho…
I am an aspiring VA with more than a year of experience being a Technical Support Representative. I have a bachelor's degree in IT, have a personal computer (dual monitor setup), a reliable internet c…
A dedicated Software Engineer with 3 years of experience specializing in Oracle Fusion Middleware and SOA technologies. Skilled in developing integration solutions, optimizing system performance, and…
7+ years supporting global enterprise HCM and SaaS-based HR systems including ADP Workforce Now, ServiceNow, and Deltek Costpoint across multi-country environments.
I am a dedicated professional with experience in technical and JAP Bilingual recruitment, data/document management, reports creation, organizing appointments, making phone calls, people/project manage…
I'm driven Full-Stack Web Developer equipped with knowledge in data analysis and visualization. Proficient in front-end technologies like HTML, CSS, JavaScript, and back-end technologies like Node.js.…
Technical Support Specialist & Virtual Assistant
IT Helpdesk/Support - PC & Network Troubleshooting, MyService, ServiceNow, JIRA, Active Directory, MS O365, Azure Active directory, Intune. Web development( HTML, CSS, Javascript and PHP). Customer S…
Detail-oriented Security Analyst with experience in identifying and responding to security threats. Proficient in using automation and detection tools to investigate and manage incidents. Strong in…
With over a decade of experience in technical support, service delivery, and system administration across reputable companies such as Afni Philippines, Alexander Mann Solutions, and Accenture, I bring…
Application Support Analyst
I'm a skilled photo and video editor based in Manila, Philippines, passionate about crafting content that drives growth and engagement for your business or brand.With a strong eye for detail and a cre…
I've been in the BPO industry for 2 years and 9 months specialized in Humana Healthcare Benefit and Claims then I've moved into the IT industry since April 2021 up to present where I now specialize in…
I am an IT infrastructure professional with hands-on experience in virtualization, data protection, and storage technologies. I specialize in managing and supporting VMware environments, including vSp…
Conduct technical troubleshooting if needed depending on the client's error message. Notate every calls that shows all of the things that we have done with the customer's account using Snow (Service N…
Customer Experience & QA Leader | 8+ Yrs Multi-Channel Support & AI WorkflowsI am a performance-driven Customer Experience leader and Quality Analyst with over 8 years of distributed, multi-channel ex…
Skilled in documentation, vendor coordination, data entry, reporting, and inventory forecasting to maintain efficient workflows. Transitioning into Virtual Assistance, demonstrating reliability in cal…
KEY ACHIEVEMENTS:- Recognized as a “Kudos Champion” at Optum for receiving the highest number of unsolicited 100% satisfaction surveys, and consistently ranked as the team’s top performer—exceeding me…
ITIL v4 certified IT professional with experience in L2 Application Support and IT Service Management. Proficient in SQL, Linux log analysis, and cloud platforms (AWS, Alibaba Cloud). Skilled in JIRA,…
Experienced IT professional with a strong background in application support, software quality assurance, and service desk operations across global organizations. Currently working as an Application Su…
Resourceful and customer-focused IT Service Desk professional with a strong foundation in system administration, technical troubleshooting, and end-user support across Windows, Unix, and Linux environ…
Results-driven professional with experience in external workforce management and operations, global recruitment, quality assurance, and finance data processing. Skilled in Tier 1 support, case managem…
I am passionate agent to help with the resolution of client problems and provision of product information to customer and as a tech support, I'm an energetic help desk specialist with a wide experienc…
IT Controls and GRC Analyst with 3 years of experience in IT General Controls (ITGC), SAP Security, compliance testing, and audit support. Experienced in SOX compliance, ISO/IEC 27001-based ISMS suppo…
I have been a system administrator, DevOps, data analyst, and application management support for the past 5 years.
I help US-based clinics and healthcare providers streamline daily operations by handling patient inquiries, managing patient scheduling, medical data entry, and administrative workflows remotely. I su…
My main skills are in Network Engineering, managing datacenters, deploying network devices of different models and brands - Cisco, Juniper, Fortinet, Palo Alto, Aruba. ITIL certified and Generative AI…
I am Infrastructure Engineer mainly using AWS platform
I am Patrick Ian Balsalubre, an ERP and infrastructure professional with experience in SAP CRM, business analysis, and IT services. Over the years, I’ve built a strong foundation in system enhancement…
Highly skilled and dedicated professional with extensive experience in Microsoft 365 cloud support. Proven ability to provide technical assistance and resolve complex issues efficiently. Seeking an op…
Experienced IAM Analyst specializing in Active Directory administration, access lifecycle management, and security group provisioning. Proficient in handling onboarding and offboarding processes, moni…
Experienced IT Project manager adept at leading cross-functional teams and managing all phases of the project lifecycle, from initiation to closure. Skilled in Agile and Waterfall methodologies, I'm p…
A devoted individual who wants to utilize an opportunity to cultivate my passion of helping people by providing satisfactory services for the advantage of the business. I am eager to gain knowledge an…
Results-driven Technical Support Specialist with 7+ years of experience delivering expert client support, resolving technical issues efficiently, and providing exceptional customer service. Skilled in…
Managing incoming calls and outbound calls. Providing a excellent customer support to a Healthcare company. Troubleshooting a software and hardware, creating a Incident and Request Ticket for customer…
Know how to communicate customerIT GRADUATE6 YEARS EXPERIENCE AS HELPDESK AND SERVICE DESK TECHNICIAN.
IT Support professional with over 3 years of progressive experience in enterprise environments, moving from end-user technical support to production system support. Skilled in incident troubleshooting…
I am currently an Associate Manager at Accenture. I started as a Network Operations Center (NOC) Engineer who handles monitoring and responding to alerts. I was groomed to become an Infrastructure Tec…
Detail-oriented administrative professional with 7+ years of experience in contract administration, billing operations, and customer support. Skilled in remote coordination, documentation management,…
I provide timely and effective technical support across hardware, software, network, and system environments. I troubleshoot and optimize systems with a strong focus on reliability, communication, and…
I am a hardworking, fast learner, reliable and responsible individual with 3 years experience in IT Service desk/Helpdesk, 2 years technical support role and 2 years Customer Service Support role. I h…
I graduated magna cum laude with a strong academic foundation in business and human resource–related functions. I am an organized and detail-oriented HR Administrative Assistant with experience suppor…
Hi! I'm a dedicated Customer Service and Technical Support Representative with 6 years of experience working in blended roles handling calls, emails, and chats. I've supported customers in industries…
Hi, I’m Alberin, an IT professional with hands on experience in ServiceNow development, app/cloud support, and web development, along with virtual assistant support for business operations.I help busi…
I bring 12 years of combined experience — including 2 years as a Chat Sales and Customer Support Supervisor, 7 years in the Oil and Gas industry, and 3 years in the BPO sector specializing in operatio…
As an SAP Basis Administrator and Technical Support Representative, I manage the core technical infrastructure of SAP systems—handling installations, upgrades, performance tuning, and system monitorin…
Technical skills• Cisco Routing and Switching• Network security and maintenance• Simulations using GNS3 and Packet Tracer• Technical Writing and Assessment• Fundamentals on MS Azure• Network Managemen…
I am a Technical Virtual Assistant with over 10 years of experience providing remote IT and identity management support for global enterprise organizations, including The Walt Disney Company.My core e…
I am a well-rounded virtual assistant from the Philippines with a diverse skill set. I work directly with the CEO and company director. My experience includes editing designs in Canva, Human Resources…
I am a detail-oriented and highly organized professional with extensive experience in administrative support, data management, and client coordination across global teams. While I am new to Virtual As…
2 years experience in Customer Service and Technical Support.Knowledgeable in Graphics Design, Video Editing and Web Design.
With over 8 years of extensive experience in IT support, I have honed my skills in providing efficient technical solutions and excellent customer service. I am adept at diagnosing and resolving hardwa…
A solutions-oriented Data Professional with over 7 years of experience managing large-scale SQL Server environments (13,000+ databases) across On-premise, IaaS, and PaaS. Originally trained in Industr…
IT Support Analyst with enterprise-level experience at HCL Tech delivering high-volume technical support while maintaining 95% SLA compliance and 98% user satisfaction.Experienced in incident manageme…
I have over 6 years of experience supporting operations, customer service, and HR shared services in fast-paced BPO environments. My background includes handling reports, maintaining accurate records,…
Knowledge in Active Directory, ADManager, PingFed, Ping One, Savyint, CyberArk, Duo Admin, Crowd Strike Falcon, Jira/Confluence Admin, ServiceNow, SOX provisioning. Cybersecurity. Windows Troubleshoot…
The first point of contact for users who need technical support. Can assist with Microsoft 365 application.
Experienced consultant with a good expertise in information technology and finance, seeking a part-time position to complement my full-time work. Skilled in using software such as Microsoft Office and…
Professional Summary- Remote-ready Virtual Assistant with 15+ years of experience supporting executives, teams, and clients.- Skilled in administrative operations, technical troubleshooting, data supp…
Technical Support with experience as a Helpdesk level 2 for a fortune 500 retail company in the USA, and a Payment Solutions Provider in Australia
Results-driven Software Engineer with 3+ years of experience in IT Service management and technical support. Skilled in service desk operations, incident management and request fulfilment.
I am an Aspiring software developer looking for a full stack web development job
I am a graduate of Computer Science. I am currently an IT professional working in a local BPO industry as a Software Engineer.
Three years of experience providing technical support in enterprise environments, I have developed strong troubleshooting skills and a solid foundation in supporting Microsoft-based systems.Currently,…
I’m a Benefits Administration Specialist with solid experience in employee benefits processing, case management, issue resolution, and accurate data handling. I support organizations by managing benef…
CMDB / IT Service Management Professional with 17 years of experience specializing in ServiceNow and Remedy CMDB administration. ITIL-certified expert with deep knowledge of CSDM alignment, CMDB gover…
I am an IT Service Desk professional with over eight years of experience. Throughout my career, I have developed strong expertise in MS Office, Active Directory, Workspace, networking and personal pri…
Detail-oriented and results-driven QA Analyst with extensive experience in technical support and quality assurance processes. Adept at identifying system inefficiencies, troubleshooting software issue…
Detail-oriented Back office agent(Service desk IV) with a track record ofstreamlining processes and enhancing efficiency. Strongorganizational and multitasking skills with a meticulous approachto data…
Experienced and client-focused IT Help Desk Technician with over 5 years of hands-on experience supporting diverse client environments in a fast-paced Managed Service Provider (MSP) setting. Adept at…
Customer Service | Technical Support | IT Help Desk SpecialistI am a highly skilled support professional with proven experience in customer service, technical troubleshooting, and IT help desk operati…
Application Management Support Analyst, Data Analyst, Automated and Manual QA Tester
I’m a creative and detail-oriented professional with a passion for design, content creation, and helping brands bring their ideas to life.I have hands-on experience using tools like Adobe Photoshop, I…
ServiceNow, Agile Professional, CSS, SASS CSS, HTML, Javascript, Accessibility, Responsive, User Friendly, Designs, Figma
Customer support professional with nearly one year of experience handling high-volume inbound and outbound calls for a U.S.-based telecommunications provider. Skilled in troubleshooting data and voice…
I have 2 years and 9 months of experience as an application support engineer providing level 1 to level 2 support for inhouse applications. I communicate not only with our end-users and developers, bu…
Multi-Faceted IT Pro | 10+ Years in Tech Support | Microsoft 365 & Azure Certified | Jira Service Management & ServiceNow | Windows/macOS/iOS/Android Troubleshooting | Former Team Lead & Knowledge Mas…
Applicant Tracking SystemKnowledgeable in Taleo, Workday, ServiceNow, ClickUp, Docusign, Canva, Notion, MS Office, Google Sheets
Dynamic technical support specialist with 2 years of experience in troubleshooting and resolving hardware and software issues. Proficient in customer service and adept at providing clear, effective so…
Technical TROUBLESHOOTINGCOMPUTER HARDWARETECHNICAL SUPPORTMANAGED IT CLOUDTICKETING (ConnectWise/ Smart ITRemedy/ServiceNow/ Jira)CreativityFinding and accessinginformationCommunication skillsCollabo…
Accomplished IT professional with over 3 years of experience in IT services. Recognized for results-driven expertise, I am a collaborative team player known for meticulous attention to detail. Profici…
Dedicated NOC Engineer with over 5 years of experience in an IT Company, seeking an career path with Network Engineering/ IT Infrastructure. Exploring for an remote opportunity to incorporate my wisdo…
Virtual Assistant | Customer Service | Data Entry | Email Management | Lead Generation & Sales
Detail-oriented and highly reliable IT Operations Analyst with experience supporting global clients in fast-paced, 24/7 environments. Skilled in incident management, data analysis, and technical suppo…
Work Experiences:Course Creator 360Virtual AssistantMarch 2025-March 2026-Managed online courses in GoHighLevel, including modules, lessons, and membership areas-Created and optimized sales funnels, l…
Experienced Technical and Customer Support
Executive Assistant | L1/L2 Helpdesk | Logistics Coordination | After-Sales Support Hi, I'm Rosette from the Philippines. I help businesses ensure smooth day-to-day operations by managing general admi…
IT professional with 5 years of experience in Application Support, Incident Management (L3 / Level 3 Support), and SAP Ariba. Strong expertise in end-to-end incident lifecycle management, root cause…
Hi! I’m applying for a Data Entry or Virtual Assistant role. I’m new to the VA field but eager to learn and grow.I currently work in cybersecurity and development, giving me strong attention to detail…
I have strong communication skills, project management, time management, IT Skills, excellent attention to details, good decision making, a love for learning, social media manangement, self motivation…
Seasoned Human Resource professional with comprehensive experience across multiple facets of HR administration, benefits management and employee relations in diverse industry settings.Brings a detail-…
I am an experienced operations and administrative professional with a strong background in onboarding, resource management, and customer support. I have handled end-to-end onboarding processes for glo…
I’m a versatile and results-driven professional with hands-on experience in customer support, cold calling, appointment setting, and technical support—combined with a strong foundation in communicatio…
I am an IT professional with expertise in Quality Assurance (QA) engineering and Production Support. Skilled in testing software applications for quality and providing ongoing support to ensure smooth…
Eager to adapt to new learnings Able to multitask Enthusiastic with work Tech savvy Research skills
Results-driven professional with over 2 years of experience in social media content creation, including vlogging, content planning, video editing, and audience engagement. I’ve collaborated with vario…
AI Operations Engineer at Dewan Architects & Engineers, leveraging a strong background in IT support and automation to optimize and modernize IT operations through AI-driven solutions. My journey bega…
My past is not important any more. I welcome AI as my assistant working for your IT Support needs! Interested in my past? Here are some of the systems/tools/language i have used: - Microsoft Fabri…
Hi, I’m Angel. I have 3 years of Global IT Service Desk experience and nearly 10 years of customer support experience. I provide technical and customer support through email, chat, and voice. I’m expe…
I am responsible to monitors the software development process, performs configuration management, identifies safety, performance, and compliance issues, and prepares software requirements and specific…
With 6 years of experience in Human Resources, I help businesses manage their people and processes smoothly. I can assist with onboarding, email management, data entry, and day-to-day administrative t…
I am a highly skilled IT Service Desk Specialist; Subject Matter Expert with over 9 years of experience providing technical support and cloud-based solutions. My expertise spans Microsoft 365, Azure,…
I am experienced in providing prompt and effective technical application support utilizing ServiceNow for efficient issue resolution and ensuring customer satisfaction. Participated in an on-call rota…
Hi, I’m Eli! I work in IT operations and customer support, with experience in tools like Azure AD, CyberArk, and RSA IGL. I currently work evening shifts remotely and am only open to remote or part-ti…
Hello, I am an IT Support professional seeking part-time opportunities, particularly in data entry. I am highly detail-oriented and dependable, with experience using Microsoft Excel, Google Sheets, an…
• Enterprise-level Agile Coach & Project Manager with 15+ years of experience driving Agile transformation and digital modernization• Proven track record delivering large-scale enterprise implementati…
A dedicated and results-driven Customer Service Professional with over 8 years of experience in delivering high-quality support across diverse industries. Skilled in handling customer inquiries throug…
Customer support & IT Help Desk Specialist with hands-on experience resolving issues across phone, chat, and e-mail. I specialize in troubleshooting, login, system and connectivity problems and am pro…
Detail-oriented Data and System Administrator with a strong background in IT systems and data management. Expert in high-speed data entry, system monitoring, and reporting with over 5 years of exper…
- Experience in manual and automated testing of websites and mobile applications on various platforms and devices.- Strong knowledge of testing methodologies and techniques such as functional, regress…
I am a customer service and technical support professional with over four years of experience delivering high-quality support across phone, email, chat, and ticketing systems. I specialize in troubles…
To work hard with full dedication for an organization where I can enhance my skills and knowledge as well as for the achievement of its objective. To succeed in an environment of growth and excellence…
Results-driven professional with experience in providing client support for SAP SuccessFactors and SAP Cloud Platform Integration (CPI), including incident management and issue resolution through the…
I am an IT Service Desk Analyst with over 3 years of experience providing L1/L2 technical support and specializing in PeopleSoft access management. My core responsibilities include user provisioning,…
Results-driven and adaptable accounting professional with over 10 years of experience in finance operations, including journal processing, reconciliations, and reporting in high-volume, deadline-drive…
Versatile and results-driven professional with proven experience in IT Service Desk, Sales Representation, Customer Service, and Video Editing. I specialize in delivering exceptional client support, s…
I have 11 years of experience in System Ad and gained a few certifications in AWS attached in my Upwork portfolio. Over the past 11 years, I have dedicated my career to mastering the intricacies o…
I’m a certified ServiceNow Developer with 4+ years of experience building and supporting ITSM solutions, specializing in developing and maintaining ServiceNow applications, modules, workflows, and int…
With years of hands-on experience in IT service desk support, I’m passionate about solving problems and helping my team to work smarter. I've had the opportunity to provide technical support to our us…
Data Operations Analyst/Regional Operations Lead with 2.5+ years hands-on experience in data operations, analytics platform support, and incident management across enterprise environments. Experienced…
I’ve been working in IT support and customer service for over 8 years, mostly helping users troubleshoot issues and making sure things run smoothly on the backend.I’ve handled both calls and non-voice…
Reliable and adaptable IT professional with hands-on experience in Quality Assurance, IT Support, and Customer Service. Proven ability to ensure system functionality, resolve issues effectively, and c…
Hello! I’m an IT professional with experience in application support, production support, and technical troubleshooting. I help businesses keep their systems running smoothly by investigating issues,…
Senior IT Support and Desktop Engineer with 4+ years of experience in service desk operations, endpoint management, and enterprise technical support. Proven expertise in troubleshooting, incident mana…
A computer engineer with practical experience in IT support, network infrastructure management, and end-user troubleshooting across corporate and government environments. Gained experience in using HP…
Results-driven NOC Engineer Support professional with a Bachelor’s degree and proven expertise in network operations, troubleshooting, and system monitoring. Skilled at ensuring uptime, resolving issu…
Dedicated IT professional with two years of experience in service operations and incident management using ServiceNow. Skilled in ticket handling, escalation, and coordination across technical teams.…
I am an experienced Operations & Project Management VA with over 15 years in IT service management, incident handling, and technical support. My background includes managing P1/P2 incidents, leading c…
I have multiple set of skills specialized for Customer Service, Technical Support, Computer Technician, Back Office, IT Service Desk, Internet Connections, Internet Enabled Device, etc. . I have worke…
Information Technology graduate with a strong foundation in Business Analytics, graduating cum laude. Experienced in diverse roles including virtual assistance, digital marketing, social media managem…
A detail-oriented, tech-savvy addition to your team!Hi there! With a QA (Quality Assurance) experience, I make the best Virtual Executive Assistant to your business. Attention to detail, organizing ta…
I am a hardworking, always willing to learn new skills, and honest individual. Possess knowledge in SAP, Coupa, ServiceNow, 2-way and 3-way matching (accounts payable), billing and collection, admin t…
IT Specialist with over 3 years of Service Desk experience and strong expertise in Incident Management, Identity and Access Management, and technical troubleshooting across global enterprise environme…
Hello, My name is Jan Majed Shahata, you can call me "Majed". I am a fresh graduate willing to explore the world after education, I have above average GPAs consistently since elementary all throughout…
I am an experienced operations and administrative professional with over 4 years of supporting office and client operations. I have successfully managed tasks for universities, businesses, and interna…
Results-driven Workforce Management Login Admin Supervisor with 6 years of experience overseeing system access, login administration, and workforce operations in fast-paced environments. Skilled in ma…
Proficient in graphic design, including branding, layout creation, and digital content production. Strong customer service abilities, with experience handling inquiries, resolving issues, and maintain…
With a background spanning administration, IT service desk support, and customer care, I bring a versatile skill set to every role I take on. I have managed order processing, documentation, and workfl…
IT Support with strong multitasking and problem-solving skills. With experience in busy customer-facing roles as a Barista, I excel at multitasking, solving problems, and keeping users satisfied. Cons…
Detail-oriented and versatile professional with 9+ years of combined experience in administrative support, LMS administration, customer service, and backend operations. Adept at managing complex syste…
I’m a fast learner, resourceful and easily adapts new environment. I love to explore new things and new workplaces.
I am an IT professional with experience in cloud technologies, tech support and monitoring tools. I have a strong foundation in troubleshooting, data analysis, and ensuring system reliability across d…
Hi there! I’m Martin. I am an award-winning Customer Service Specialist with over 5 years of BPO experience, providing support through email, chat, and voice for US healthcare, insurance, and IT clien…
Aspiring IT professional with expertise in IT support, networking, cloud services, and chatbot development. Seeking to leverage technical skills and problem-solving abilities to contribute effectively…
Dedicated and detail-oriented SME with 5 years ofexperience. A team player, strong on both aspects ofbeing a leader and a follower, eager to learn, createbrand-new ideas through collaboration and pass…
Expertise in ServiceNow Development - Project Coordination and Testing I am a Certified System Administrator for ServiceNow, specializing in ITSM, PPM and HRSD. My skill set spans across IT service m…
Detail-oriented IT Support professional with years of experience providing technical support, system administration, and network troubleshooting. Proven ability to resolve hardware, software, and conn…
no skill summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best…
• Overall lead on technology operations in offshore. • Led the establishment and build up of technology teams for global operations in Manila. • Led the security and vulnerability management of Corp…
I worked as a Secretary Admin in Military Hospital Riyadh Saudi Arabia for 8 years. Performing clerical works such as making or replying letters from other department, typing memos and correspondence.…
Critical thinking skills Communication skills Creative skills Problem-solver Positive person
AdaptiveFast LearnerGood in EnglishGood at Computer SkillsGood with communicating with other peopleFriendly and you can count on ME
Detail-oriented Quality Assurance Engineer with 7 years of experience in manual testing environment. Ability to inspire customer confidence through professional presence, delivery and solid history of…
Experienced in providing 24/7 technical support and end-user communication, I handle all incoming service and incident requests related to cloud operations, governance, setup, and application manageme…
IT Service Desk Analyst with 6+ years of experience in technical support, incident management, and troubleshooting across Windows, macOS, iOS, Android, and VDI environments. Skilled in SLA compliance,…
A self-motivated and result-driven professional with 8 years of experience in TradeMark prosecution, Data Analysis and Management, seeking to leverage my expertise, skills and passion to contribute ef…
Detail-oriented and customer-focused IT Helpdesk Professional with hands-on experience in technical support, system troubleshooting, and hardware and software assistance in both onsite and remote envi…
I'm new to the Virtual Assistant field and have no direct experience yet, but I'm eager to learn and confident that my background can bring real value to your team. I come with strong experience in da…
Highly organized Executive Assistant with nearly 5 years of experience supporting CEOs, and high-level stakeholders. Strong background in digital marketing, social media management, and content develo…
Senior IT Business Analyst with 4+ years of experience in API documentation, ITIL-based Change Management, and Technical Ticket Resolution. I bridge the gap between business needs and technical execut…
Dynamic and tech-driven professional seeking a challenging role where I can leverage my experience in AI, automation, and digital transformation to drive operational excellence and innovation. Passion…
I have experience working as an IT Service Desk Analyst. I support users with access-related issues, account management, and application troubleshooting while ensuring SLA compliance. I focus on provi…
Hi! I’m an experienced Application Support Analyst with over 6 years of hands-on experience in software troubleshooting, user support, and system maintenance. I specialize in SQL and data analytics to…
I am a motivated and customer-focused IT Service Desk professional, with 5 years of experience in providing technical support across diverse IT environments.
Dedicated and customer-focused IT Service Desk professional with 8+ years of experience providing technical support and troubleshooting services in fast-paced environments. Skilled in resolving hardwa…
Hi! I’m Micah, a Virtual Assistant who helps businesses stay organized, responsive, and stress-free behind the scenes. I specialize in customer support, ticket management, and operational workflows, m…
I am an experienced IT professional with a diverse background in cloud platform management, IT service management, and IT operations. I have held key roles including Tech Engineer supporting Google Cl…
Experienced IT and Customer Service professional with a proven track record in technical support, system administration, and client relationship management. Delivering exceptional customer care, manag…
I'm a dedicated and results-driven professional with a passion for continuous growth and problem-solving with over seven years of experience as a technical customer support. I thrive on solving proble…
I want to highlight my unwavering passion and reliability when it comes to tackling tasks and responsibilities. I understand the significance of dependability in a work setting, and I take immense pri…
I am an experienced professional with a strong background in technical support and IT support, Assisting end-users, troubleshoot issues, and maintain system functionality. My expertise includes diagno…
Can work with a team but can perform best with minimal supervision
Driven and Attentive to detail IT professional with a Bachelor’s in Information Technology and hands-on experience in technical support, system administration, and network troubleshooting. Currently t…
A dedicated IT professional with over 9 years of experience in a global helpdesk environment, providing comprehensive technical support and customer service. Proven expertise in end-user support, syst…
Results-driven Salesforce and Service Management professional with experience building and leading end-to-end processes for startup environments. Played a key role in designing and implementing core s…
Hello and thank you for checking my profile. I’m a reliable and tech-savvy Virtual Assistant with over 10 years of professional experience in the IT industry. My background in technical support and sy…
Support cloud engineering tasks and initiatives, learning and contributing to project success.Collaborate with team members to deploy and maintain cloud solutions.Provide technical support and documen…
I am a competent IT professional with over 7 years of experience in system administration, network troubleshooting, and end-user support. With excellent customer-oriented skills, problem-solving abili…
Versatile IT professional with 15+ years of experience in software development, project leadership, and stakeholder engagement across banking, healthcare, government, and corporate industries. Proven…
Cloud-focused Data Engineer with 4-5 years of experience optimizing infrastructure and building scalable data pipelines. Skilled in GCP, Azure, AWS, delivering efficient solutions and clear insights t…
Experienced HR professional with 6+ years in global HR operations, employee lifecycle management, and HRIS administration. Skilled in SAP HR, SuccessFactors, Workday, and ServiceNow, with a strong bac…
Professional Summary:Dedicated IT Service Desk Engineer / Technical Support Specialist with 5+ years of experience providing remote IT support, troubleshooting hardware, software, and network issues,…
Hybrid Operations & Systems Virtual Assistant with 12+ years of experience supporting enterprise IT, customer operations, and security-focused environments. I design efficient systems, optimize CRM wo…
Power Shell Active Directory ServiceNow Azure Basic programming
IT Service Desk Coordinator and ITSM professional with 7+ years of experience, including 3 years in Managed Services Provider (MSP) environments. Skilled in incident triage, SLA governance, and escala…
Hi there!If you're looking for a Technical and Customer Service Specialist who understands how to make things easier for people, you're in the right place.I have over 10 years of professional experien…
Hello! I’m Cristene, an adaptable and detail-oriented IT professional with 5+ years of combined experience in software development, application support, and customer service. I help businesses run smo…
Psychology graduate with experience in customer service, workforce analytics, and IT support. Seeking a full-time position where I can leverage my analytical, technical, and interpersonal skills to co…
I am an IT professional with 3+ years of work experience doing data warehousing operations work. My greatest strength is analysis, and I have a talent for understanding people. I am passionate about l…
IT enthusiast specifically into Computer Troubleshooting and Network Operations. Certified ServiceNow System Administrator knowledgeable on ITIL v4 best practices. Experienced on building solutions an…
With 8 years of experience in the Human Resources industry, specializing in Onboarding and Employee Relations with global expertise,
An experienced software engineer. A motivated and hard-working individual looking for a responsible role where I can make the best of my potential and use my skills. To contribute diligently to all th…
I am an IT Project Manager with over 6 years of experience leading complex technology and workplace transformation projects, including cybersecurity initiatives and large-scale real estate and design…
Operations professional with experience in team coordination, process improvement, and system support within e-commerce and education management. Skilled in managing daily business functions, supporti…
Experienced Network Operations Engineer and Team Leader with a demonstrated history of working in the telecommunications industry for 8 years. Expertise in Network Technology and People Management han…
Licensed Electronics Engineer with hands-on experience in Product Quality, Process Engineering, Semiconductor Layout, Tech Support, and Backend Development. Skilled in problem-solving, data analysis,…
Hi! I’m Janine — a detail-oriented, customer-focused professional with 4+ years of experience assisting clients and supporting enterprise applications. I take pride in turning technical issues into si…
19 years of technical experience involving troubleshooting, multitasking, incident management, coaching, team management, goal setting, planning and monitoring.
I am Darwin Micosa, a highly skilled Computer Engineering graduate with a robust background in system monitoring, DevOps, and operational support. With extensive experience at Accenture across various…
Highly dedicated IT Service Desk Analyst with over 3 years of hands-on experience providing multi-channel (phone, email, chat) technical support and customer service for US-based B2B accounts. Proven…
I have a more than 7 years of corporate background that involves reporting, continuous improvement, people management, and client relationship management.
I contributed to the success of various teams and projects of Accenture for 8 years; I used my skills and insights to enhance team effectiveness and ensure smooth project execution by doing the ta…
Seasoned BPO professional with nearly 10 years of experience in customer service, team leadership, and operations management. Proven track record of driving performance, mentoring teams, and deliverin…
IT Help Desk professional with experience in BPO service desk environments, providing technical support through ticketing systems, hardware/software troubleshooting, and user assistance. Skilled in in…
With over six years of experience in IT support and AI training, I have developed strong technical expertise and problem-solving skills that align well with this role. In the AI field, I worked as an…
Former Executive Assistant, IT Support, knows music, can review movies, has patience on jobs that requires hours of grinding.
I have professional customer and technical support with four years of experience in hardware, software, and network troubleshooting. Strong creative and analytical skills. Team player with an eye for…
Experienced and detail-oriented IT professional with a solid background in providing technical support, analyzing incidents, and troubleshooting software and hardware issues. Demonstrated expertise in…
Procurement Manager with progressive experience in strategic and tactical sourcing, supplier relationship management, and procurement operations. Proven expertise in leading and developing high-perfor…
Versatile and results-driven professional with a diverse background in customer service, sales, and administrative support. Over the years, I have developed strong interpersonal and organizational ski…
AboutI’m a seasoned Technical Support Representative with roots as a computer technician, where I mastered hardware diagnostics, network configurations, and hands-on troubleshooting. Over the years, I…
Customer Support professional with 7 years of experience in management, troubleshooting, and resolving customer inquiries. Recognized for delivering excellent service and supporting team success. Eage…
Skills: Escalation Resolution · Knowledge-Base Creation · Customer Service Management · WHMCS · Ticketing Systems · Remote Troubleshooting · Content Delivery · Microsoft Office · Office 365 · Software…
Software Developer looking to utilize combined technical and communication skills.
an IT Support Specialist with a background in troubleshooting, system setup, and user assistance. I have experience in Windows and Linux administration, basic networking, and using productivity tools…
I am a Virtual Assistant and Technical Support Specialist with experience in administrative support, customer service, travel coordination, and billing operations. Currently working as Tech Support fo…
I am highly organized and results-driven professional with experience across Virtual Assistance, Technical Support, Service Desk operations, and Workforce Management. Proven ability to support executi…
ServiceNow Developer
- VA Services, Web Design, IOS and Android Developer- Can encode data, Edit Audio and Videos, IT Support, ServiceNow Developer, ITSM, Video Editing
Dedicated and detail-oriented professional with 10+ years of experience, providing remote administrative support and assistance to professionals to drive complex initiatives and administrative workflo…
I’m an ITIL® 4 Foundation certified, which has strengthened my ability to structure training and support around service management principles like incident, problem, and change handling. I have over 1…
As a web developer, my journey began with a foundation in HTML, CSS, and Javascript, where I quickly grasped the essentials of front-end development. Despite starting as a beginner, my background in s…
A highly analytical and detail-oriented professional with a Bachelor of Science in Management Accounting and extensive experience in financial operations and data management. I am skilled in using Mic…
My name is Nessica Almadilla. I have been in the IT Service Desk position for 4 years. I am looking for some new challenges in my career. Thank you. Hoping to hear from you soon.
Effective Listening and Communication skills. People person Leadership Stakeholder Management Internet Savvy Skilled in MS Office application ITSM tools Reporting
I am an IT support professional with experience in MSP-style environments, providing remote end-user support, troubleshooting Windows, POS issues, and assisting with Microsoft 365 and VPN connectivity…
I'm Keano Mistula, an experienced IT professional and Data Analyst with a strong background in technical support, data reporting, and system configuration. I’ve handled support tickets, resolved email…
I am a dedicated and responsible Information Technology Support Specialist with more than 22 years' experience in the financial, outsourcing and internet services industry. Started as an IT Support cu…
I am a versatile IT Service Desk Analyst specializing in high-volume, multi-channel technical support. With a technical foundation built on Active Directory and Okta for identity management, and Servi…
I have graduated with a Bachelor of Information Technology. I've been in the BPO industry for 2 years now. I worked as a Service Desk Analyst for an Australian health care account. I'm the one who cat…
SKILLS• CA Service Desk, ServiceNow ticketing system• Incident/Request Ticket Analysis• User Access Management (File Server permissions, Active Directory Account creation/deletion, etc.)• Knowledge in…
In SEO optimization ,data analytics,digital marketing with AI ,and E-commerce development with PHP ,Im focusing on building a strong foundation in each area.Stay up to date with industry trends,and co…
